Every review we hold for the Huyton office, from every platform, shown as written. First names only.
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5/5
GoogleJordan has been dealing with the sale of our property and I cannot rate him and the others members of staff enough. Jordan is extremely helpful and professional at all times. At a time when the process is taking longer than usual due to COVID Jordan done his best to ensure things run as smoothly as possible. I would recommend him and Whitegates to anyone. Thank you for all the support during selling our property!
S Β· 16 May 2021
Agent replied
Hi thanks so much for your kind words. We really do appreciate this. Whitegates
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5/5
TrustpilotCheryl has been excellent and kept usβ¦
Cheryl has been excellent and kept us fully informed of the feedback after every viewing. We have ten viewing in total from placing the property onto the market and within one day we had our first viewer. Things got slack during June and we only had one viewing, but enter July and we had seven plus second viewings in as many days. But Cheryl was always optimist and was reassuring when l thought was l missing a trick of why the property wasn't moving. Thanks for everything Cheryl.
Philip Β· 30 October 2019
Agent replied
Thank you for your review, we are so pleased to have been such a help to you, I will pass this onto Cheryl who will be so happy you have taken the time to write it. We wish you all the very best for the future and Thank you for choosing Whitegates Huyton
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5/5
GoogleWe are currently in the process of selling our home through Whitegates.
From getting our house valued through to accepting a offer have all been stressfree thanks to the team at Whitegates.
The team has all been fantastic.
Special thanks to Josh who has helped massively with all our queries and helped put our minds at ease, answering all our questions no matter how silly! Very reassuring.
Brilliant.
A Β· 22 May 2022
Agent replied
Hi , Thank you so much for your 5 Star review and lovely comments regarding Josh, I will be sure to inform the team. Thank you for taking your time out to do this, we really appreciate it
Jenny Corr
Branch Manager
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5/5
TrustpilotWhitegates Huyton branch πππ
Was very happy with Whitegates from the very beginning. Chris at the Huyton branch came to value the house and there was no bull. Straight answers and left me his card if I wanted to get in touch. Not like other companies hounding me everyday. Whitegates was actually cheaper than the competition and they did an outstanding job. Iβd like to thanks Chris, Cheryl and Barbara for their professionalism and good communication. Your in safe hands with these. Barbara was amazing and kept me up to date where she could and even helped badgering solicitors to get their arses into gear. If I sell my house again Iβd be giving Whitegates a call. Hopefully the same people work their π I canβt thank them enough.
Clay Β· 16 September 2019
Agent replied
Hi Clay Thank you for taking the time to write your review, we are so pleased to have assisted you and we wish you well in your new home Thank you from Whitegates Huyton
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5/5
TrustpilotExcellent customer service
After careful consideration we have decided not to sell our property and are going to make do for another couple of years. Whitegates has been brilliant and I would like to thank Cheryl especially as she has been the one I have had all my dealings with and has been absolutely lovely to speak to and very thorough. I appreciate everything you have done and will be back in touch again sometime in the not so distant future. I would highly recommend Whitegates for a very professional friendly service.Thanks again,Sarah & Joe
Sarah Β· 24 July 2019
Agent replied
Hi Sarah and Joe Thank you for your review we appreciate you taking the time to write this and will pass on your thoughts to Cheryl who will be very pleased with your kind words. We look forward to speaking to you again in the future Thank you Whitegates Huyton
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4/5
GoogleTracy was excellent with her communications and the vitural review was very helpful . The process for applying for the rental or how you get selected to rent is a bit unclear which is why it is 4 stars not 5 stars
Chris Β· 5 August 2025
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5/5
TrustpilotI am very happy I end up with thisβ¦
I am very happy I end up with this Agency. I heard a lot of bad stories about other agencies I was a bit afraid to buy a house here.I was looking for a property to buy in Liverpool close to my family. I found a house what I really loved from the beginning and I met Cheryl there. Since then , Cheryl was really helpful and kind with me we talked a lot of times over the phone or by email. She was always happy to help me even if I emailed Her a lot of times to ask a lot of questions about everything. It was my very first time I bought a house and I wish for everyone such an amazing agency just like Whitegates . Now I just can't wait to move in to my new house. For everyone who works for this Agency ,especially for Cheryl and Barbara I just would like to say a big THANK YOU !
Lorenz Β· 13 May 2019
Agent replied
Hi Lawrence thank you for your review, our team will be delighted with your very kind words. I will pass this onto Cheryl and Barbara. Thank you again Whitegates Huyton
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5/5
TrustpilotI was in the process of searching for aβ¦property when I met Cheryl
I was in the process of searching for a property and I approached Cheryl regards a property in Page moss lane.Unfortunately I missed out on the property due to my own fault , But I do have to say even tho I have not gone through white gates I canβt recommend Cheryl enough, she had been so helpful and given me advise and been asking how I am getting on which I find that level of service commendable.I have had better service if Cheryl than the Estate Agent I have used.I would recommend future buyers to go and see Cheryl and get the best service possible.
Paul Β· 12 April 2019
Agent replied
Hi Paul Thank you for taking the time to write your review. Cheryl will be delighted with your comments. We wish you well for the future and please get in touch if we can help you any further Whitegates Huyton
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5/5
TrustpilotBarbara was very attentive and pleasantβ¦
Barbara was very attentive and pleasant to deal with on all occasions. Professional, polite and on top of everything, I felt very confident everything was in hand when I spoke to her. We would use Whitegates again and would hope that she was involved. By the way Tracey Hitchen was outstanding as our sales rep and I thoroughly enjoyed talking to her. All in all both were a credit to Whitegates and give a much maligned profession a positive image.
Idl Β· 9 April 2019
Agent replied
Thank you for your review Barbara and Tracey will be delighted with your comments over their professionalism. We wish you well for the future and thank you for using Whitegates
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5/5
GoogleWe had a wonderful experience working with Tracy Wright during viewing and Kacey during our letting process. They were both incredibly kind, supportive, and professional from start to finish, always keeping us informed and making everything β¦
Twaina Β· 13 February 2026
Agent replied Β· 27 January 2026
Hi Twaina
Thank you very much for your lovely feedback. β¦ More
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5/5
TrustpilotReally impressed with whitegates
Really impressed with whitegates, in particular Amanda at the huyton branch who really helped me with the purchase of my perfect home. Kept me updated, reassured me and was really routing for me to get the house. I would recommend to use whitegates, there is a fee, but compared to the free estate agents my sale and purchases are more stress free as they do a lot of the chasing and question asking themselves.
Jane Β· 25 February 2021
Agent replied
Hi Jane , Thank you so much for leaving this amazing review. We really appreciate your feedback , this really means a lot to our staff. We will pass on your words to Amanda and look forward to seeing your sale complete and moving into your new home ! Kind Regards, Chris, Area Manager, Whitegates Huyton & West Derby
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5/5
GoogleI used Whitegates in Huyton for the sale of my property and it was by far the best experience of selling a property I have had. It took just 3 weeks. Gail and the team were exceptional and really helped the whole process along. I would recommend Josh as he was very professional and quick to attend to queries and concerns. I highly recommended the teamPositiveProfessionalism
Vivien Β· 18 June 2022
Agent replied Β· 17 June 2024
Hi Vivien
Thank you very much for your feedback about Josh
I will share this with him and the rest of the team.
Kind Regards
Chris, Area Manager
Whitegates Huyton & West Derby
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5/5
TrustpilotThankyou to all of the Whitegates Team
Thankyou to Barbara, Cheryl, Jane and Frank for always keeping me updated on the purchase of the property and as a first time buyer many thanks to Barbar for putting things forward to the vendor that needed to be rectified. As soon as I had seen the house which was only put on the website in the early hrs of a Saturday morning in July, I called Whitegates who gave me a viewing that same morning. There was no waiting around and I fell in love with the house on first sight. Thankyou Frank for having to put up with all the callouts to show my family my home to be.And thankyou for taking the house off the market that same day it had only come on :))Thankyou to you all for helping me acquire a lovely homeKerry Aspinall
Kerry Β· 9 November 2018
Agent replied
Hi Kerry Thank you for your lovely comments, we wish you well for the future in your new home and thank you again for your really kind words. Whitegates Huyton
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5/5
GoogleHelpful, and one of the better estate agents who get you to view houses, where some agents don't have the manpower and you have to wait 2 weeks. Friendly staff, dealt with Joshua at Huyton, always pleasant and professional.
Jlp1001 Β· 12 June 2024
Agent replied Β· 28 June 2024
Hello
Thank you so much for your wonderful 5-star review Regarding Joshua! We're thrilled to hear that you had such a positive experience with us.
Good Luck with everything in the future !
Thank You
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5/5
GoogleJessica and the team at Whitegates were professional from the word off. They kept us fully up to date with everything that was happening and made sure they were courteous and helpful throughout listing our property. The photographs and write up of our house were amazing and in our opinion made our house look exactly how we wanted potential buyers to see it. For personal reasons we decided not to remove our property from the market. Whitegates made sure that this was done smoothly and efficiently and fully understood our situation. We will definitely be coming back to Whitegates when we decide to sell. Thanks again!!!
Jon Β· 23 April 2018
Agent replied
Hi Jon, Thank you for taking the time to leave a review, it is much appreciated. We wish you the best of luck in the future and we would love to sell the property for you again when your ready.
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1/5
GoogleWould never use this company. Didn't get in to my property until 5:30pm on the day when they should have been out at 1:00pm. I understand this is out of Whitegates control but the seller advised us Whitegates had never advised them a time. When phoning Whitegates to see if this was true they said the sale had gone through and was nothing they could do, we would have to wait. As Whitegates close at 5:00 on a Friday we were panicking that we would not get the key if the people did not move out before 5. We phoned our solicitor who phoned Whitegates to see what was happening. As the time was just after 5:00pm, Barbra said it was not here problem as she finished at 5:00pm and slammed the phone down. Absolutely disgusting. Would never buy a house, or sell with them. In the end we spoke to Cameron Mkenzie who knew the seller as they were buying their new house from them. They sorted it all and even stayed late to make sure everything was ok.
I have never written a review before but due to the very poor way this branch dealt with everything feel it is necessary. Good luck if you use this company. They are lucky google make you give at least one star.
Paul Β· 20 April 2018
Agent replied
Thank you for your review. Should you wish to discuss this with me further please feel free to contact the branch directly. Jessica - Branch Manager
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5/5
GoogleUpon meeting Josh at the Whitegates office I was very impressed with him,
He was very informative answering questions with knowledge and expertise, which made me feel very confident in his ability to handle the sale of the property.
I live in the US and he has kept me updated via phone and email throughout,
Very professional and a big asset, Thank you JoshπPositiveResponsiveness, Professionalism
Peter Β· 9 June 2022
Agent replied Β· 8 June 2024
Hi Peter,
Thanks so much for your feedback about Josh
I will share this with him and the rest of the team.
Kind Regards
Chris, Area Manager
Whitegates Huyton & West Derby
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5/5
GoogleMy partner and I recently had the pleasure of working with Amanda from Whitegates Estate Agents in Huyton, and we couldn't be more thrilled with the level of service we received.
From the very beginning, Amanda was not just a real estate agent; she was a reliable guide and a supportive ally throughout our home-buying journey. Her dedication to ensuring a smooth and stress-free process truly set her apart.
Amanda's was always there to answer our questions, provide valuable advice, and address any concerns we had. Her responsiveness and willingness to go the extra mile made us feel like a priority, and that level of commitment is truly commendable.
Navigating the complexities of purchasing a property can be overwhelming, but Amanda's expertise and patience made all the difference. She explained every step of the process with clarity, ensuring that we were well-informed and confident in our decisions.
What stood out the most was Amanda's genuine care for her clients. It was evident that she was not just interested in closing a deal; she was invested in helping us.
Should we ever find ourselves in the position to sell a house, there's no doubt that we would turn to Whitegates, and specifically, to Amanda. Her professionalism, knowledge, and personable approach make her an invaluable asset to the team.
Amanda, we can't thank you enough for your hard work and dedication in getting our purchase over the line. Your commitment to excellence has left a lasting impression on us, and we wholeheartedly recommend Whitegates, and, of course, Amanda, to anyone in need of a top-notch estate agent.
With sincere gratitude,
Chris and Ben
Christopher Β· 30 November 2023
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5/5
View Agents BuyerExceptional Service from Amanda at Whitegates Huyton!
My partner and I recently had the pleasure of working with Amanda from Whitegates Estate Agents in Huyton, and we couldn't be more thrilled with the level of service we received.
From the very beginning, Amanda was not just a real estate agent; she was a reliable guide and a supportive ally throughout our home-buying journey. Her dedication to ensuring a smooth and stress-free process truly set her apart.
Amanda's was always there to answer our questions, provide valuable advice, and address any concerns we had. Her responsiveness and willingness to go the extra mile made us feel like a priority, and that level of commitment is truly commendable.
Navigating the complexities of purchasing a property can be overwhelming, but Amanda's expertise and patience made all the difference. She explained every step of the process with clarity, ensuring that we were well-informed and confident in our decisions.
What stood out the most was Amanda's genuine care for her clients. It was evident that she was not just interested in closing a deal; she was invested in helping us.
Should we ever find ourselves in the position to sell a house, there's no doubt that we would turn to Whitegates, and specifically, to Amanda. Her professionalism, knowledge, and personable approach make her an invaluable asset to the team.
Amanda, we can't thank you enough for your hard work and dedication in getting our purchase over the line. Your commitment to excellence has left a lasting impression on us, and we wholeheartedly recommend Whitegates, and, of course, Amanda, to anyone in need of a top-notch estate agent.
With sincere gratitude,
Chris and Ben
Chris Β· 29 November 2023
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5/5
TrustpilotWe used whitegates to sell our houseβ¦.
We used whitegates to sell our house and to help us buy another property, I couldnβt fault them, Dealt with Bernie, Cheryl and Barbara along the way and they were all very helpful and kept us informed of everything that was going on, a special thankyou to Cheryl who I felt went above and beyond to help us get any queries sorted out, and pushing for completion on moving day. Thanks girls from Mr and Mrs Steel.
Karen Β· 1 August 2019
Agent replied
Hi Mr & Mrs Steel thank you for taking the time to write your review we will pass this onto the team. We would like to wish you well for the future in your new home and thank you for choosing Whitegates Huyton
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5/5
GoogleI have only got good things to say about Whitegates. I would always recommend them to friends and family! I would like to say thank you to Olivia, who has always been very good at communicating with meπ β¦
Raymond Β· 5 August 2025
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5/5
GoogleI dealt with Joel Brown throughout the process of purchasing our new move. He was very professional and always very efficient with our requirements. i would definitely recommend using Whitegates on the basis of our dealings with Joel. Thank you Joel.
Regards
Mark Jarvis
REDS Β· 9 June 2025
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5/5
GoogleHad a very pleasant experience with whitegates, they are always there to help with any questions. A big thank you to Joel who was exceptional from the start and until the end of the house purchase going through. 10/10.
JAMES Β· 3 August 2025
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5/5
GoogleWe recently purchased our first home with Whitegates and cannot thank them enough. Our estate agent Joseph was brilliant, so helpful, and his communication was something we appreciated so much throughout the process, his timely responses meant we was always kept in the loop. He went above and beyond to support us with communicating and pushing solicitors. Excellent customer service.
Caitlin Β· 12 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.