Every review we hold for the Huyton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery professional and proactive agency.
While looking for a new property I have been in touch with multiple agency and with most of them I found a big lack of communication.
I have been dealing with whitegates for a few weeks and each individual has offered an outstanding customer service and the overall communication is on point.
Francesco · 27 March 2025
★★★★★ 5/5
GoogleJosh has provided a highly competent and professional service to us. We bought and sold with Whitegates Huyton and the whole process can be very stressful but Josh was calm and reassuring throughout and made us confident that we were in safe hands. We would definitely recommend using Whitegates Huyton for your next move
Martin · 17 June 2022
★★★★★ 5/5
GoogleJoe has been invaluable; so supportive, informative & responds to queries promptly.
Vicki · 5 February 2025
★★★★★ 5/5
Trustpilotpurchased a property from…
purchased a property from whitegates.The service I received from agent Barbara was excellent very professional nothing was to much trouble I was so pleased that I will be selling my property through them,thanks again
Alan · 5 September 2019
Agent replied
Morning Alan Thank you for your review, Barbara was so pleased to have been such a help to you. Good Luck and thank you once again from The Huyton Team
★★★★★ 5/5
GoogleJames was fantastic! On time, really informative and so friendly and welcoming, sold me within minutes of being in the property! Thank you again JamesPositiveResponsiveness, Quality, Professionalism, Value
Nicole · 5 June 2021
Agent replied · 4 June 2024
Hi thank you so much for your feedback regarding James. we will certainly pass this on to him. We appreciate your feedback.
★★★★★ 5/5
GoogleRecently moved into a rental property managed by Whitegates Huyton. So far, everything has gone really well and correspondence has been very swift.
Roisin has been really great - ensuring us she'd help us find a place when our original application wasnt accepted by the landlord.
Dan · 13 March 2023
★★★★★ 5/5
GoogleWe bought our first home through Whitegates and were dealing with Amanda. We did have a bit of a rocky start due to having to change solicitors but Amanda and the team helped us every step of the way. She was incredibly helpful and professional through the whole process. I cannot fault her at all
Nick · 24 February 2022
★★★★★ 5/5
GoogleGreat customer service, good communication, would recommend. Joel has been a pleasure to work with, very friendly and has kept me up to date with the progress of my property
Amalia · 29 March 2024
★★★★★ 5/5
TrustpilotMy house is currently on the market
My house is currently on the market with Whitegates. You hear about bad estate agents who don’t put enough work or effort into selling a property but I can honestly say Whitegates and Cheryl are doing all they can to get ours sold for us. They are promoting the house and are so quick at coming back to us with feedback and any queries we have. Happy with the service they have given us in the past 3 to 4 weeks.Quick thank you for all your help Cheryl you will be missed. Good luck for the future.
Rachel · 16 November 2019
Agent replied
Morning Rachel Thank you for taking the time to write your review, your comments have been passed onto the team and Cheryl will be so pleased with your lovely words. We will keep in touch with you Thank you again Whitegates Huyton
★★★★★ 5/5
TrustpilotSuccessful sale
I gave Whitegates some pretty specific requirements of the type of buyers I would like to view my property, and they totally delivered. It was hassle free from beginning to end. They were always professional, cheerful and knowledgeable, no matter how many times I contacted them! From the beginning when I met Cheryl, then Chris who came to the house and finally Barbara who completed the sale I have no complaints. 7 viewers were booked in, 7 were shown around and 4 bid on the property, after just a couple of days! Would definitely use them again and recommend them.
Amanda · 17 September 2019
Agent replied
Thank you so much for your review we will pass this onto the Huyton team who will be delighted with your kind words. We wish you all the best for the future and thank you for choosing Whitegates Huyton
★★★★★ 5/5
TrustpilotHighly recommended
We have used whitegate on 2 occasions and on both we have found them to be friendly and professional. From their spot on evaluation to their friendly yet professional conduct it is always a pleasure dealing with. Barbara, specially, will go out of her way to help you with any queries or issues that may arise. Selling and buying a house is a complicated matter but it offers a great peace of mind knowing that your sale / purchase is in capable hands. Highly recommended .
Harith · 6 September 2019
Agent replied
Thank you for taking the time to write this review for Barbara she will be delighted with your kind words and is always happy to help Thank you Whitegates Huyton
★★★★★ 4/5
GoogleJoshua Cunliffe answered my call to inquire about getting a valuation for a deceased relatives property. He answered all my questions, professionally and completely to enable me to set up an appointment to value the property asap. Josh was pleasant, professional and helpful. He gave me great confidence that this is the best Whitegates office to work with.
Debra · 5 June 2021
★★★★★ 5/5
TrustpilotVery good viewing arrangements and staff
We are in the process of finding a house to buy, so have dealt with a number of estate agents so far.The Whitegates' team have been the most helpful and competent that we've met on our journey. The initial arrangements to view a property were sorted out quickly and efficiently and when we arrived to view, we were met by a chap called Chris, who was dressed smartly and knew the answers to our questions. It may not seem like much, but as buyers we are always surprised when we are met by staff looking scruffy or not having a clue about the property they are selling - in this case, the employee had clearly put in some effort, which is great!If we were selling, we'd certainly want to use Whitegates' as they seem to be the most professional agent in the area.
Simon · 27 August 2019
Agent replied
Hi Simon Thank you for your kind words it means a lot that you have taken the time to write this review for Chris. Thank you Whitegates Huyton
★★★★★ 5/5
GoogleGreat experience, Amanda was always quick to respond to us and was always there to help throughout the whole house purchase.
Adam · 26 March 2022
Agent replied
Hi Adam ,Thank you so much for leaving us a 5 star review, I will pass your comments to Amanda and the team .
Kind regards
Jennifer Corr
Branch Manager
★★★★★ 5/5
TrustpilotCheryl and Barbara were first class
Cheryl and Barbara were first class. They were professional, efficient and friendly at all times before and during the sale process. Their level of dedication and service is a credit to Whitegates.
Joseph · 7 August 2019
Agent replied
Hi Mr Doyle thank you for your review and your very kind words we will pass onto the girls at Huyton they will be delighted. Once again we wish you well for the future and thank you for using Whitegates Huyton
★★★★★ 5/5
TrustpilotExcellent service and complete proffessionals
I cannot recommend this estate agents highly enough! Absolute professionals from start to finish. Gail and Josh are very personal and keep you up to date with the sale all the way through. I have just completed my sale today and it was a pleasure to sell through them! Thank you both so much 😊
Amanda · 30 November 2021
★★★★★ 5/5
TrustpilotThe service I received was…fantastic!
The service I received was exceptional:) Always someone on hand to answer my queries, thanks to Cheryl, Barbara and all the other members of staff for making my house purchase go through smoothly.
KellyAnn · 7 January 2019
Agent replied
Hi Kelly, Thank you for your review, we are so pleased to have helped you with purchase of your new home and wish you all the best for the future. Thanks again Whitegates Huyton
★★★★★ 5/5
TrustpilotI viewed a number of properties with…
I viewed a number of properties with Whitegates. Although I found a property with another agent, only because it ticked the right boxes, the service I had from Whitegates as a potential buyer was excellent. A special thank you has to go to Cheryl. She was extremely helpful and even sent me texts instead of ringing me when she knew I was in meetings at work. I’m sorry I wasn’t able to buy a house through their Huyton office - absolutely not their fault - but the service was first class and Therefore I have no hesitation in recommending Whitegates.
Michael · 6 June 2019
Agent replied
Thank you for your review Michael we will pass this onto Cheryl and the Huyton Team we wish you well for the future Thank you Whitegates Huyton
★★★★★ 5/5
TrustpilotI would not hesitate to recomment Whitegates
I initially chose Whitegates as I knew it was an established company with a good reputation. I was not disappointed. I do not live in Merseyside, but had to sell a house there. This can sometimes make things more complicated. None of it! All of the staff at Whitegates have been extremely helpful and have kept me notified every step of the way without me having to chase things up. Special mention for Barbara who is now overseeing the final stages of the sale, and from whom I have received sound support and advice. I would not hesitate to recommend Whitegates to any potential buyer or seller of property
Stephanie · 1 May 2019
Agent replied
Thank you for your lovely comments Barbara will be delighted. We are so pleased to have assisted you Thank you Whitegates Huyton
★★★★★ 5/5
TrustpilotQuick, Efficent Sale
My house sale completed on Tuesday and I have to say I could not have done it without Whitegates. Nothing was ever too much for Barbara, Cheryl or Jane. Even the 10 times a day I called being the born worrier I am. Their advice was second to none just like their professionalism. Answered every enquire and worry I had and updated me very efficiently. They lovely, approachable, hard working girls even helped me with things they didn’t have too with this being my first sale of a property and going into it completely blind. Through putting my house on the market, having lots of interest and two buyers pull out (through issues of their own) Whitegates still managed to get me (a very panicked me, due to having an offer accepted next on our new home) a sale within 8 weeks. It may have been quicker in not for the solicitors haha. I’ll be sad that I won’t have any more dealings with Barbara as she was always so lovely to speak too as Cheryl and Jane. Take Care Girls. Keep doing what yous do best.
Jessica · 28 April 2019
Agent replied
Hi Jessica Thank you for your lovely review. The team will be delighted and we are so happy to have helped you and wish you all the very best for the future in your new home Thank you Whitegates Huyton
★★★★★ 5/5
TrustpilotOutstanding Service
I have recently sold my property through Whitegates and I would like to highlight Cheryl, Barbara and Jane for all their hard work and professionalism. They were excellent in regards to communication and very friendly and helpful!! They do things the old fashioned way as well as the modern way by really taking the time to market around your local area where an interest has been registered. Took the stress right out of it! I would certainly look to Whitegates for any future sales or purchases. Many thanks ladies!
Martin · 11 April 2019
Agent replied
Morning Martin thank you for your review our Huyton girls will be delighted with your kind words we wish you all the best for the future. Whitegates Huyton
★★★★★ 5/5
TrustpilotFantastic service from Whitegates…
Fantastic service from Whitegates Huyton after a long winded and difficult sale. If there is a time when you need professional support then selling your house is top of the list! Barbara Hughes of the sales team deserves a mention for her patience and good advice. All of the staff in this branch work together as a team and we would not have succeeded in getting our dream coastal retreat without them!I would have no hesitation in recommending them to anyone selling their house in the local area, and I cannot fault anything they have done with regard to our house sale. Thank you!
Brenda · 3 April 2019
Agent replied
Thank you for your kind words, we are all so very pleased you are settled in your new home, Barbara will be delighted with your review. The team wish you all the very best and thank you for using Whitegates Huyton
★★★★★ 5/5
GoogleExcellent service today from Josh. Such a quick response to our enquiries regarding new property on the market. He explored all my options and took time to explain what was needed & made arrangements to accommodate me. He also explained the mortgage adviser service available as well as future options. Really pleased and looking forward to hopefully working with him moving forward on a property purchase.PositiveResponsiveness
Jennifer · 28 June 2022
Agent replied
Hi Jennifer
Thanks so much for your feedback about Josh
I will share this with him and the rest of the team.
Kind Regards
Chris, Area Manager
Whitegates Huyton & West Derby
★★★★★ 5/5
TrustpilotExcellent service pleasure to deal with
Whitegates Huyton, Were do i start, the service i got was phenomenal right from the start to finish, when i rang up to request a viewing my call was answered by Cheryl a very friendly lady who was very helpful and professional and it was a pleasure dealing with herself, frank was a lovely gentleman who was very friendly and welcoming into the viewing who knew alot about the area and the property, once the offer had been accepted i was dealing with Barbara who was very helpful and really helped pushing the sale through overall very great service would highly recommend Whitegates to anybody buy/selling their home i will defiantly use them again.Thanks
Adam · 3 December 2018
Agent replied
Hi Adam thank you so much for taking the time to write a review, we have passed your comments on to our team and we wish you well in your new home. Kind regardsWhitegates Huyton
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.