Every review we hold for the Huntingdon office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleWe have been dealing with Ben at Thomas Morris for around 6 months now and his communication has been brilliant. We are still in the process of looking for a house having now secured a buyer through Thomas Morris with the help of Ben and the rest of the team. Ben in particular is very personable and is just ways a pleasure to deal with. His advice up to now has always felt spot on and wouldn't hesitate to to recommend him to anyone wanting to sell or buy a house.
Laura · 21 March 2024
Agent replied · 24 March 2024
Laura, thank you so much for taking the time to write a review for Ben, I am glad to hear his advice has been "spot on". He & the team at Huntingdon will be pleased to hear this.
★★★★★ 1/5
TrustpilotSeriously terrible referencing process
The staff I dealt with were generally welcoming and friendly. My issue with this estate agent is their shocking referencing process.
First of all the referencing process itself was literally a conversation with an AI bot on some website. I never even spoke with a real person from their so called ‘referencing team’.
This AI bot they have doing their referencing checks found that my partners mum had a CCJ from six years ago (when my partner was a mere seventeen year old boy). As far as I know this should not affect us because the ccj was related to my partners mum- who would not have any part in renting the property!
Following this they, *without checking with us*, immediately offered the flat we had applied for to somebody else and kept our holding deposit ‘as a forfeit for providing misleading information’ (which we didn’t even do). Yay!
To my understanding you do not need to disclose that you have adverse credit just because a family member *who is not applying to rent the property* has adverse credit.
Let me reiterate this ccj had nothing to do with us. We think it flagged up because it’s related to his current address as he currently lives with his mum.
All they had to do was call us first and say ‘are you aware you have a ccj from 2019?’ Before offering the flat to somebody else. We could have got to the bottom of it pretty quickly. But never mind.
Anyway it’s a shame because the people we dealt with up until this point were totally fine. They just need an actual referencing team (and if they do have one they need one that actually does their job) and I think it would be good practice for them to double check before offering your property to somebody else based on poorly checked information.
Caitlin · 3 July 2025
★★★★★ 5/5
GoogleExcellent service from start to finish! From getting our house valued right through to completion, the Thomas Morris Huntingdon team have been outstanding.
A special thanks to Rob Owen, always on hand to answer our questions and to …
Zac · 3 October 2023
Agent replied
Rob and the Huntingdon team will be really pleased to see this review and 5 star rating Zac - thank you very much.
★★★★★ 5/5
GoogleFran has been an amazing agent for us, settled a lot of our nerves early on and helped us navigate through something that is quite emotional in selling our family home. I would 100% recommend to friends and family. i am sure they are all amazing, but I would always ask for Fran
Ben · 22 June 2022
Agent replied
Thank you so much for this - I will pass on your comments to Fran and the Huntingdon team.
★★★★★ 5/5
GoogleI first met Tamsin when I was made redundant, I’ve always worked in property and I quickly learnt how much knowledge and connections Tamsin has in this industry, which obviously proved invaluable in helping secure my new role, she supported and guided me throughout the daunting process of job searching, cv’s and interviews always calling with words of encouragement and support and a positive cheery manner, so when I got made redundant for a 2nd time I did not hesitate to give her a call. I had 2 interviews within the week,again the support was invaluable? she truly is my guardian angel.
Eileen · 25 June 2025
★★★★★ 5/5
GoogleWent to view a property recently and Lenné showed us round, I’ve viewed lots of properties over the past couple of months and no one did as good a job as Lenné! Super friendly, informative and welcoming!
Fabia · 17 October 2025
Agent replied · 17 May 2026
Thank you very much for taking the time to share this glowing feedback, Fabia. We're so pleased that you found our team's manner to be informative & welcoming. Our team strive to deliver the highest levels of customer service, so it's … More
★★★★★ 5/5
GoogleWould definitely recommend, mainly due to Jade, who supported us throughout the process; she went above and beyond to keep things moving with our purchase and we were very grateful!
Martha · 19 December 2025
Agent replied · 19 May 2026
Thank you for your recommendation! We are so happy to hear that Jade was able to provide you with exceptional support throughout your purchase process. Your satisfaction is our top priority and we are grateful for the opportunity to assist you.
★★★★★ 5/5
GoogleRecently sold our 2nd home with glow the girls were great kept us upto date with all enquiries and was sold in a few weeks. nothing was a bother.xx
Kirsty · 27 December 2025
Agent replied · 27 May 2026
Thank you for taking the time to leave us this review Kirsty, it was a pleasure to sell your property, wishing you all the best for 2026,
★★★★★ 5/5
GoogleExcellent service from start to finish.
Chris and John were quick, efficient, and made the whole letting process smooth …
Christiana · 22 October 2025
★★★★★ 1/5
TrustpilotDo avoid Thomas Morris at all costs
My process of purchasing a property started in April 2022. From my first viewing I mentioned to the agent, I got a pet, I also mentioned it on my second viewing with the manager of the branch ( with my friend being a witness) who said that they have known the landlord and the vendor ( deceased) and ensured me that it shouldn't be a problem. Nothing was noted in the advert either. The office recommended me a mortgage adviser but we had an issue getting a decent mortgage due to location and therefore lower price was proposed and accepted. Paid £490 for the mortgage advisor. Meantime I started the process with the solicitor, paid for the search ( approximately £350) and the nightmare began. It took 5 months to go through the process. At one point the solicitor 'disappeared' without even sending an email or someone from the office having the courtesy to contact me that she is on long leave. I could not reach out the office ( message on the phone about how busy they are and I should contact my solicitor), and my solicitor not answer( another message about how I will hear from her when she is back but not said when) and the estate office did not even bother to check on the process - why would they, it is not high purchase, right? If I remember correctly it was for about a month. Absolute nightmare in communicating, yeah emails were sent out if I chased it, the estate office would send their email but that was it, weeks and weeks of waiting but no one really got to the bottom. I raised my concerns with my solicitors and the agency so many times but I hardly got any reasonable advice apart from 'it's up to me how Am I supposed to know what the process is like - isn't that the reason why people hire professionals to make the process safer and easier for them? 5 months in, in addressing last two enquiries, suddenly the landlord does not accept pets. Where was my solicitor and what kind of job was she doing when this was the potential risk? Where was the estate office in communicating with the landlord who they knew to know this in the first place so I would even bother to start the process? Why was this not in the advert? So about £850 shorter, wasted 5 months of my life on this, with a rapid increase in the mortgage rates atm where I could move on and buy something by then, the solicitor did not even bother to forward me the last communication with the vendors' solicitor so I can see how things were closed off. We agreed she would not address one point, totally dismissed. Basically I hired a admin for sending the emails in and out but when I suggest a meeting with the vendor and landlord, I was told that I could say something inappropriate. Interestingly, there is no problem to communicate with the sellers with other properties, they often show you around. Very unprofessional. Maybe you jump around people who buy expensive properties, but you should be ashamed of yourself - both offices for dealing with clients this way. Disgrace. Everyone was aware I got a pet, and no one was bothered. The estate office did not even have the guts to call and say we are sorry. In 2022 there are landlords who think that dog barking is an unjustifiable reason while barking is a natural way of communicating for canines and I work from home full time. Plus there was a change in law recently on this so where was my solicitor and where was the agency???????? Never ever. Shame on you, all of you.
Jana · 7 November 2022
★★★★★ 5/5
GoogleWe used James Hindley as our mortgage advisor and we cannot recommend him enough! As first time buyers we found his advice was always honest and knowledgeable. He helped us to get the best deal and we felt at ease through the whole process!
Lorna · 24 July 2025
Agent replied · 24 March 2026
Lorna, we are very happy we could provide you with a positive experience! Thank you so much for the recommendation.
★★★★★ 1/5
GoogleGiraffe 360, Misleading Sales Tactics, Poor Quality, and Costly Mistake
I run a 100% by referral real estate business and invested in Giraffe 360 after an impressive sales pitch that promised a top-tier, all-in-one solution for property photography, virtual tours, and floor plans. The way the product was presented made it seem like a seamless and high-quality alternative to hiring a professional photographer, saving time for my clients and money while elevating marketing efforts. Unfortunately, the reality of the service has been an ongoing disappointment.
False Promises and Poor Quality
From the moment I received the Giraffe 360 camera, it was evident that the quality did not match what was advertised. The sharp, professional-grade images they showcased in their marketing materials were nowhere near the actual output. Instead, the photos were dull, lacked clarity, and simply were not up to the professional standard required in the competitive real estate market.
Immediately after using the camera for listings, I started receiving complaints from clients about the poor image quality. Clients expect high-quality visuals that showcase their homes in the best light, and what Giraffe 360 provided was far below expectations.
Forced to Hire a Professional Photographer
Because the Giraffe 360 camera was not delivering what was promised, I had no choice but to rehire my professional photographer to ensure my listings maintained the highest-quality as they always have and a standard my business is known for. This resulted in an additional $1,400 in unexpected costs, on top of the monthly subscription fee I was already paying to Giraffe 360. Instead of being a cost-effective solution, this service ended up being a financial burden.
Unacceptable Customer Service and Contract Issues
I reached out to my account representative, Sam, to express my concerns and seek a resolution. Instead of offering real support, I was simply told that I am locked in and have to pay until August and there is no way to exit early. His only response was to "wait until March" when they are supposedly rolling out software improvements. This is completely unacceptable. Businesses should stand behind their product and address failures, not tell paying customers to wait months in hopes of a fix.
I requested a cancellation multiple times for the financial losses I incurred due to their misleading sales tactics, but I was met with rigid contract terms and no willingness to let me out..
Final Verdict, A Costly Mistake
I regret signing up for Giraffe 360 and would strongly advise any real estate professionals to think twice before committing to this service. The product does not deliver what was promised, the customer service is dismissive, and you could find yourself locked into a contract for a tool that does more harm than good.
If you are serious about maintaining high-quality visuals for your listings, stick with a professional photographer, Giraffe 360 is not the solution they claim to be.
Brianna · 6 June 2025
★★★★★ 5/5
GoogleThank you for reaching out! I’d be happy to share our experience with the Giraffe360.
As an engineering firm, our time is valuable, and this camera has been a game-changer for us. It has saved us 3, 4 hours in a single client’s house by eliminating the need for manual measurements of every room, window, and door.
First and foremost, the Giraffe360 is incredibly easy to use. Training new team members has been seamless, thanks to the thorough and user-friendly training provided by Giraffe360.
Beyond its ease of use, the ability to conduct a virtual walkthrough and revisit project sites remotely has been invaluable. Whether checking how beams connect, verifying layouts, or confirming measurements, this feature alone has revolutionized our workflow. Our drafters especially appreciate the automatically generated floor plans with precise dimensions, it’s a dream come true for them.
The overnight delivery of all captured data is another huge time-saver, helping us streamline our process, shorten project timelines, and improve accuracy for our team. Simply put, the Giraffe360 has been one of the best investments we’ve made!
Please extend our appreciation and gratitude to the entire Giraffe360 team, we truly value this incredible tool!
Trina · 6 June 2025
★★★★★ 5/5
GoogleThe Agency was friendly and punntual
Reed · 24 March 2025
Agent replied · 24 March 2026
Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.
★★★★★ 5/5
GoogleThank you to Jane and wonderful team at Social Angels. As a local family run estate and letting agent, we appreciate the personal touch and guidance. We are confident that our new website will help our continuous growth, we are excited to work with you again soon for more exciting blogs. Lots of love Team Urban! #Hull
Stacey · 9 June 2024
★★★★★ 5/5
FacebookMy coworker referred me to MRS Kirkland Tina. He and his family spoke highly of her and said she was military friendly, so I decided to reach out to her. From out first interaction, I was very pleased. She was clearly very knowledgeable and seemed dedicated to her clients. As a first time of my investing, I was anxious about the process, but MRS Kirkland Tina took the time to provide me a virtual orientation that covered everything one would need to know to get started. I ended up investing with her with $5,00 because of the area I was looking to purchase in. MRS Kirkland Tina was also phenomenal! MRS Kirkland Tina checked in with me and I'm now earning $6,900 weekly and always available anytime I had questions. MRS Kirkland Tina ensured that I felt comfortable through the entire process and made it enjoyable! I highly recommend this realty company! Contact her viaEmail:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982
Yõüng · 5 October 2022
★★★★★ 5/5
GoogleI have nothing but amazing service with the estate agent Thomas Morris especially anna who was amazing and was always ready to help me if you want 5star estate agent these are the ones
Tricia · 24 October 2025
Agent replied · 24 March 2026
Thank you Tricia, can we wish you every happiness in your new home
★★★★★ 5/5
FacebookExcellent trading platform and great overall trading experience, I have been using this broker service for quite some time and I am truly satisfied with the services, Swift withdrawals, and prompt customer service Perfect and honest broker company, I really had a great time trading with this broker company Withdrawal is fast and services are all efficient I invested $500 and made a profit of $6,050 within a week if you are looking for a good investment platform quickly contact Mr. Ethan Payne Via,Email: ethanpayne700@gmail.comWhatsApp:+44 7862 075181
Pamela · 22 September 2022
★★★★★ 5/5
GoogleWe have just sold our house with the help of Jemima and Caron at Burnetts in Wadhurst. Jemima worked so hard pulling together all the other estate agents in the chain and went above and beyond to help facilitate the sale. Can’t recommend enough. Thank you
Phil · 18 June 2025
Agent replied · 18 June 2026
Thank you, Phil, for such kind words, and acknowledgement of just how much effort Jemima and Caron put in to each and every sale. It's very gratifying to have it recognised and promoted in such a lovely review. Thank you! Thank you for your business, and we wish you well with your next chapter and your new home!
★★★★★ 5/5
GoogleScott has been brilliant, from my initial discussion about the property, listening to his advice, through to the photos and video, a fully professional service.
Steve · 25 May 2024
Agent replied · 25 May 2026
Many thanks for taking the time to leave a five star review Steve.
Sarah Mains
★★★★★ 5/5
GoogleSarah just helped me find the perfect new home for my son and I after my divorce. She went out of her way to answer all of my questions, with patience & kindness. She really made a very stressful situation much easier. I can’t recommend her highly enough!
Kelly · 25 May 2025
Agent replied · 25 May 2026
Many thanks for your lovely review Kelly. Sarah is thrilled with your comments. I hope that you and your son are very happy in your new home.
Sarah Mains
★★★★★ 5/5
GoogleI’ve had an excellent experience with Focus Micro Systems. They have been very professional at all times and consistently clear in their communication. Any issues I’ve raised have been dealt with quickly and efficiently, with everything …
Bhabinder · 19 September 2025
Agent replied · 19 May 2026
Hi Bhabinder,
Thank you so much for your wonderful review. We’re delighted to hear that you’ve … More
★★★★★ 5/5
GoogleMade everything easy for us super helpful lovely service from start to finish. Totally recommend brilliant customer service skills
Chelsea · 25 February 2026
Agent replied · 25 May 2026
So glad to read your lovely review Chelsea, very many thanks.
Sarah Mains
★★★★★ 5/5
Google"We use Spoke as a regular part of our real estate marketing campaigns. We have found it to be an easy to use marketing tool giving us the ability to drill down to focus on the particular demographic & location of person we want to target. Spoke does all the hard work for us and it is now our tool of choice when it comes to the digital targeting & retargeting of our real estate campaigns. The results have been fantastic and consistent. In an industry where digital marketing is the way of the future, we highly recommend Spoke."
Admin · 9 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.