Trusted Agent profile
★★★★★
110 reviews across 1 platform
10 Kingston Road, Willerby, Hull HU10 6BN
William H Brown's Hull office at 10 Kingston Road is rated 4.6 out of 5 across 110 reviews on 1 platform, including 110 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Hull office, from every platform, shown as written. First names only.
5/5
GoogleAmazing service very helpful. Special mention to Amy, Victoria and Chris! But all very lovely and very helpful staff. Kept the whole process pain free! … More
Thank you for taking the time to leave us this tremendous 5* review Nathan. Kind regards, Lucy, Customer Relations.
5/5
GoogleThankyou to Charlotte Stamp!! Helped us feel reassured and more confident as first-time buyers!! -Josh and Jen <3
"Thank you for choosing us, Josh and Jen! It was a pleasure helping you navigate the process and making your first-time buying experience a positive one. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleCannot speak highly enough about Courtney who has kept us fully up to date and in the loop from the viewing application to organising a move in date! Always polite and friendly and overall just a lovely person. …
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleRecently dealt with William H Brown’s Willerby office for a house purchase. The service I received was fantastic, the staff were polite, friendly and very helpful, especially Amber the Sales Manager. She was a pleasure to deal with, always extremely efficient, friendly and chatty. I was kept up to date throughout the process and I was always dealt promptly and efficiently. Amber explained everything thoroughly and clearly. I would highly recommend this business to anyone thinking of buyer of selling their properties.
5/5
GoogleHonestly I cannot thank Victoria Rann enough for all the help, support and guidance she has given us since purchasing our first home with William H Brown. Although we’ve had a rough few months with solicitors, Vicky was always at hand to chat to and help chase things up for us. If it wasn’t for her I don’t think we would be as far along in the process as we are. She is an unbelievable asset to the company and I hope she realises how wonderful she is. Thank you for the help and support you have shown us, we are truly grateful.PositiveResponsiveness, Professionalism
5/5
GoogleExcellent service very approachable staff the staff charlotte helen wiktoria are very helpful
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleAimee was great throughout the house purchase, she answered any questions we had and helped arrange multiple viewings. She helped to co-ordinate on the day of completion
5/5
GoogleGreat experience with Charlotte stamp very professional
Thank you for the positive feedback! We pride ourselves on providing professional and exceptional service to all our customers. We are glad to hear you had a great experience with us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe would like to thank the Nina and the team at the willerby branch, who were very supportive, knowledgeable and maintained communication throughout the process of buying a new house. Having started the process prior to the pandemic and first lock down communication was maintained throughout even though the first property fell through and back to the drawing board we went with the help of Nina who know what property we wanted, and after the testing times we have now began to settle into our new house and relax - which after living with packing boxes around you for months due to the uncertainty is a real bonus. We cannot thank them enough for their support during these very testing times, and no question was a silly question (which was a relief) support via telephone calls which sometimes after hours were and are appreciated. many thanks again and stay safePositiveResponsiveness, Professionalism, Value
5/5
GoogleThe viewing and rental process was seamless. Lily was always available to answer my questions and also ensured everything went smoothly. I totally recommend their services!
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
2/5
GoogleThe Willerby office was acting for the vendor of a property that my wife and I have just purchased, so not contracted to us directly. Our overall opinion was that they fell well short of a service and advice to our aged vendor which would have helped smooth the process, and some of the comments made were downright unprofessional. There was a "ray of sunshine" however in Amber who, whenever we were speaking to or meeting with her, took a professional approach to the process of enabling the sale & purchase of our new house, but was pleasant, personable and enthusiastic - taking the trouble to "get on our wavelength" and understand our difficulties.
5/5
GoogleIm a landlord and I’ve just let my property with the help of Lois Swaby at William H Brown. I can’t say enough good things about her and would recommend them to anyone Lois was extremely efficient and a pleasure to deal with from the start. Always returning e-mails and phone calls and keeping me up to date with any news regarding viewings etc. It took no time at all to find a tenant and I was so pleased I used this company compared to previous poor experiences with other estate agents. worth every penny and I will definitely use again in the future Well done !!
5/5
GoogleA huge thank you to Amber at WHB who has guided me from start to finish through my house sale process. Amber has been efficient, professional, knowledgeable and diligent throughout and I cannot thank her enough. I would have no hesitation in recommending WHB simply because of the service I have received. I will be using Amber and WHB again in the future! :-)
5/5
GoogleExcellent professional outstanding service throughout from Amber and the team at W H Browns Willerby branch. Amber kept us updated constantly and gave valuable step by step advice throughout the selling process of our property. Really pleased to report that within one week our property was sold subject to contract. Wouldn’t hesitate to recommend W H Brown Willerby Estate Agents for their excellent services.
5/5
GoogleI found William H Brown Estate Agents were prompt, proficient, professional and polite through out the whole process. Warm and friendly and exceptionally helpful, going above and beyond my expectations. I would highly recommend the excellent team at the Willerby branch and a special thanks to Vicky and Kim for all their help. Thank you very much indeed.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOur experience with William H Brown in Willerby, Hull has been nothing short of excellent - our contact Amber has endeavoured at every opportunity to make things as friendly and painless as possible - it is always pleasant to speak with her - their success at getting the best prices for us has been amazing! I cannot recommend them highly enough!
5/5
GoogleAmazing Company worked above and beyond to get my House Sold Amber was friendly helpful and put alot of time and effort into getting me the price i wanted. The team behind her was friendly and helful. They will like you alot more if you take them Cakes on a friday ha ha Thanks for all your hard work Girls sorry if i was a pain of a customer xx
5/5
GoogleA Thorough and quality service with great results.
Thank you for your kind words! We strive to provide top-notch, comprehensive services to ensure the best results for our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI believe that we can all agree that the process of relocating and finding a new place to call home is stressful, time-consuming and tiring. But fortunately, it doesn't always have to be that way. Especially when you are being guided by a … More
Hello! Thank you for sharing your wonderful experience with us. We are thrilled to hear that Abbie provided you with excellent service and helped you find your perfect home. We appreciate your kind words and recommendation. Cheers! - William H Brown Estate Agents Willerby Hull
5/5
GoogleCannot fault their customer service for Landlords. Victoria Rann at the Willerby Branch is consistently very helpful and keeps me informed with regards to managing my property. Excellent servicePositiveProfessionalism
Thanks for giving our Willerby Hull Team a five-star review. If we can help with anything else please give us a call.
5/5
GoogleGreat Service from Courtney Alderson, She went above and beyond to help us! Thank you again.
Hello Declan, Thank you so much for your wonderful 5* review! We're thrilled to hear that Courtney Alderson provided you with exceptional service and went above and beyond to assist you. Your feedback is greatly appreciated. Best regards, Lucy, Customer Relations Team
1/5
GoogleWe put our property on the market through Willerby branch. We are very disappointed with their performance. They are just messengers between seller and (potential) buyers and do not do any effort to "negotiate" which is a part of their job. They told us as if they are the best agents and explained how they deal with the property selling at the first meeting, however they refused to do any of them in the real negotiations. They are lack of the professional knowledge and not reliable. We would definitely NOT recommend them.
Hello, we are very sorry to hear that you believe the service of our WHB team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@williamhbrown.co.uk and we can look into this further for you.
5/5
GoogleVery supportive. They helped me through out the process. Informing me every step.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleHonestly I cannot thank Amber enough for all the help, support and guidance she has given us from the very first phone call to book a viewing. Keeping us updated throughout and always there to listen and advise us. Thank you Amber for making this process easier and less stressful.
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William H Brown's Hull office has 110 reviews across 1 platform: 110 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
William H Brown is rated 4.6 out of 5 across all 110 reviews, and 4.6 out of 5 on Google from 110 reviews, checked 9 October 2026.
William H Brown, 10 Kingston Road, Willerby, Hull HU10 6BN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.