William H Brown Hull reviews

★★★★★ 1/5

Google

Went in for a mortgage had a meeting with Simon told me all the lenders they would be contacting was a waste of a hour and 15 minutes got passed on to demi after this to get the MIP and do a DIP 2 weeks go buy so I rang she said she will ring me back buy end of day never did ring back again a week later in meetings emailed after that still nothing Bit of a joke if you ask me I already had a mortgage lined up but they said they could get better interest rates that's why I went in for a sit down never again stay away its a waste of time I even told them I'm waiting on them to put a offer in still nothing Lucky I have a house now with no help from them

Andrew · 12 May 2026

★★★★★ 5/5

Google

I’ve had an excellent experience with the lettings team at Holderness Rd, In particular, I’d like to thank Liz , Lily.

Muhammad · 12 July 2026

★★★★★ 5/5

Google

Demi chadburn was amazing, daughter was looking to buy her first property & Demi helped her with how much she could borrow how to go about the process, even after her first find fell through Demi went above and beyond to help her find another property, to which she fell in love with a beautiful house, Demi has been at the end of the phone for any issues and has ironed these out straight away for her, I would definitely recommend Demi can’t thank her enough for her help & support

Sarah · 11 November 2024

★★★★★ 5/5

Google

Would definitely recommend using William h brown everyone is so friendly and welcoming we used there in house mortgage advisor Demi who was fantastic start to finish very professional and kept us up to date with every part of the process if it was not for Demi we probably would have thrown the towel in buying our house as it was super stressful but she kept us sane and we really appreciated this and everything she did for us would 100% advise anybody buying or selling to check out there services

Chelsea · 3 April 2026

★★★★★ 5/5

Google

Excellent costumer service extremely helpful and friendly team. Really responsive and quick Amelia and Roberto were amazing when dealing with our tenancy very processional. Thank you for everything! Highly recommend this William H brown letting estate agents

Amy · 17 February 2026

★★★★★ 1/5

Google

I wanted to share my opinion about this agency. I submitted an offer to purchase a property, but it could not even be considered because the agency had already bought the property from the owner in order to resell it privately to someone they knew. They did this without taking into account a higher offer or following the proper procedures that should apply to property transactions. I understand that this kind of practice happens regularly after many phone calls, no one seemed surprised by the situation. I hope that one day you will be treated the same way you treat other people. Despite viewing the property immediately and submitting an offer, you act however you like, without following any rules. What exactly would contacting you change? Will you reverse the sale? Will you return the property? The fact is, I viewed the house twice within two days, submitted a higher offer, and both I and my broker called you daily. Despite this, we were repeatedly brushed off. Your employee was unable to explain why my offer was not even considered. Actions have consequences. For future buyers please be careful. If you find a good property at a good price, you may end up in a situation where it is suddenly passed on to someone else without explanation. Thank you for your “cooperation”, the lack of phone contact, and the lack of responses to emails, both mine and my broker’s. For you, this may be just another transaction. For others, it is a life decision or a missed opportunity.

Mateusz · 27 March 2026

★★★★★ 5/5

Google

Special thank you to Demi our mortgage advisor. She found us the best deal and explained everything to us, very helpful from start to finish. We will ensure to use William H Brown for mortgage and house buying services in the future. Thank you again,

Jake · 24 November 2025

★★★★★ 5/5

Google

Excellent customer service by Steph Heil at William Brown Holderness Road. She is friendly and approachable; always eager to help or answer any enquiries even out of office hours; going above and beyond to hand deliver keys back. Thank you for all you have done for me it is appreciated. I highly recommend William Brown and Steph Heil and I will be returning.

Faye · 12 July 2026

★★★★★ 5/5

Google

mortgage advice Demi , She’s incredibly supportive and genuinely cares about getting the best outcome. I’ve always felt in safe hands with Demi and wouldn’t hesitate to recommend her to anyone looking for expert, trustworthy guidance. Thanks Demi for all your help . Mrs and Mrs Brown

Vicky · 12 October 2025

★★★★★ 5/5

Google

Steph was so friendly very good at answering all our questions and very professional in her job first class

Steve · 12 May 2026

★★★★★ 5/5

Google

Fantastic team at Holderness Road! From the minute I spoke to Liz I knew that they were the right people to manage my rental property. My house had 3 applications the day after instruction and the tenant moved in 10 days later!! All tradesmen were organised by the girls in the office. I couldn’t have asked for a better service! Would definitely recommend

Donna · 3 March 2025

★★★★★ 5/5

Google

Patricija Sloka was an amazing help trying to find our perfect house , she gave us amazing recommendations and the house that we put an offer on she recommended to us , Thank you for all your help !!

Jess · 11 November 2025

★★★★★ 5/5

Google

I put my home of 24 years on the market through William H Brown Holderness Road. All the staff in the branch are very helpful and polite and are on hand to answer any questions or queries. I didn’t hold much hope of my home selling quickly but how wrong I was and 2 weeks into my home being up for sale William H Brown have done it 🤞 and have sold my home subject to contract. Thank you and hopefully this new chapter will soon be here and with no pressure and little stress ❤️ extra thanks to Charlene for all your help ❤️

Tina · 25 February 2024

★★★★★ 1/5

Google

I don't usually leave reviews but the horrific experience I had renting a property with William H Brown warrants letting others know how this company functions. From start to finish things were conducted haphazardly - no exit inventory was done when the tenant before me left and the inventory they did prior to me moving in was extremely inaccurate. When I moved in I found rodent faeces, mould, and general grime throughout. A couple of weeks after moving in, the shower was leaking badly through to the ceiling below, next to an electrical fixture. It took nearly 8 months to get them to sort it. At the end of my tenancy, the landlord made claims on the deposit for a number of inaccurate reasons, including damage left by the contractors they hired to finally do the repairs on the shower. Throughout my tenancy, getting through to the property manager with "Sequence" was difficult. I was often told they would call me back and never did. All in all they do not seem to have the best interests of tenants in mind and do a poor job of mediating with unresponsive landlords. I will not ever rent from them again and would never recommend anyone else to do so either.

Emily · 11 November 2025

★★★★★ 5/5

Google

I set up an initial meeting with Demi (mortgage advisor) just to get some advice, six weeks later I have a house !! . The process was fast and smooth, Demi certainly knows her job and I am so pleased I had that first meeting,. As someone who didn’t understand all the processes involved, I needed some help with things which Demi was on hand to do. I would 100% recommend Demi and the team, and would like to thank them from me and my family

Tim · 27 December 2023

★★★★★ 5/5

Google

I was really happy with thier service Roberto was so great Thank you

Alan · 10 April 2026

★★★★★ 2/5

Google

Not the best company. Had to decline the offer on renting a house because the landlord me and my partner was going to get didn’t speak very good English, and before we paid any deposit and signed the tenancy the house needed a lot of repairs, it was messy and didn’t smell very nice when we went for the viewing and the landlord wasn’t reliable to reach. So if you go with these make sure you don’t get a foreign landlord.

Kaya · 12 October 2025

★★★★★ 5/5

Google

Review for Amelia, William Brown Letting Agents I had a wonderful experience dealing with Amelia from William Brown Letting Agents. From the very first interaction, she was kind, professional, and genuinely attentive to my needs. Her friendly approach and willingness to go the extra mile made the entire process smooth and stress-free. It’s rare to come across someone so dedicated to providing excellent customer service. Thank you, Amelia, for your outstanding support and thoughtful gesture, it truly made a difference!

Opeyemi · 12 October 2025

★★★★★ 5/5

Google

We recently used Liz and team at William H Brown to rent our house and found the service to be excellent with fast responses, good tenants found and great contractors. Highly recommend

James · 12 October 2025

★★★★★ 5/5

Google

I would highly recommend William H Brown and their letting service to anyone looking for a professional, reliable, and friendly team. From start to finish, the service has been outstanding. Liz and Amelia, in particular, have been an absolute credit to the team, their communication, efficiency, and attention to detail have made the entire process smooth and stress-free. It's clear they genuinely care about both landlords and tenants, and their dedication and professionalism really stood out. Thank you for such an excellent experience!

Zoe · 12 October 2025

★★★★★ 5/5

Google

I had a great experience going with this William H Brown for buying a house as a first time buyer. From the beginning, everyone at the EA has been really helpful and friendly (notably Demi (mortgage), Demi (sales) and Stacey (viewings), helping me find and execute the deal for the right house that met my expectations and requirements. The mortgage process was pretty straightforward by using the in-house services via Demi, as well as the solicitors and insurance etc. that they recommended were super efficient too. I have no hesitation in recommending this EA and would definitely use their services again in the future - I am a happy customer today!

Dr · 12 October 2025

★★★★★ 5/5

Google

We are nearing the completion of our first property purchase with Demi Chadburn as our mortgage advisor. Buying our first home was very scary for us as we didnt really know what we were doing, but we honestly couldn't have asked for anyone better. Demi knew all the answers to our questions and if she didn't know, she would make sure she found out for us and let us know straight away. She was always contactable at any time of day or night and always checked in to make sure everything was going smoothly with our solicitors etc. Thank you Demi and the William H Brown team. Tom and Chloe.

Daggg3rz · 23 October 2023

★★★★★ 5/5

Google

Holly was amazing throughout my move in process, she made it really simple unlike my previous move where I found it very stressful, she provided documents that helped me with what I needed to provide for the property, overall I would definitely recommend this lettings team, 5 star⭐️

Ellis · 29 October 2024

★★★★★ 5/5

Google

Amelia and the team made the whole application process quick and easy and was all sorted without issue

Connah · 12 October 2025