Every review we hold for the Hull office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleUsed these for a sale of a house, very helpful, knowledgeable and assisted with all my questions and kept me in the loop at all stages.
Special thanks to Stacey and Andrea.
Lee · 8 December 2023
Agent replied · 6 February 2024
Dear Lee,
Heartfelt gratitude for sharing a five-star review for Stacey and Andrea. Your thoughtful feedback holds immense value, as does the continued support.
Wishing you the very best with sincere regards,
Steven Goforth.
★★★★★ 5/5
GoogleEmily Murphy was very good during a long process in getting the house sold. She kept us up to date and nothing was any trouble for her. Very pleased.
Jemma · 11 February 2024
Agent replied · 15 February 2024
Dear Jemma,
Heartfelt gratitude for sharing a five-star review for Emily and the sales team. Your thoughtful feedback holds immense value.
Wishing you the very best with sincere regards,
Steven Goforth.
★★★★★ 5/5
GoogleWe used Reeds Raines to sell our house, I was very pleased with the service provided.
The property was priced appropriately and achieved the full asking price within …
Julia · 22 November 2025
Agent replied · 20 March 2026
Dear Julia,
Thank you so much for such a wonderful review! … More
★★★★★ 5/5
GoogleJust purchased a property through Reed Rains Holderness Road Branch, they were excellent with any queries and with liaising with the seller. The branch is staffed by really helpful knowledgeable staff who helped to make the purchase as simple as possible.
Neil · 20 July 2025
Agent replied · 20 March 2026
Dear Neil,
Thank you so much for your kind words and for taking the time to leave us a review. On behalf of myself and the entire sales team here at Reeds Rains Hull, it was an absolute pleasure to assist you with your purchase.
We’re delighted to hear that you found our service helpful and efficient throughout the process. Making your move as smooth as possible is always our priority, so it’s fantastic to know that our support made a difference.
Wishing you all the very best in your new home, and if you ever need anything in the future, we’d be more than happy to help.
Warm regards,
Steven and the Sales Team
★★★★★ 5/5
GoogleAs I was a first time buyer, Karen Knight from reeds reins on holderness road has been exceptionally professional throughout our purchase of our new property, and all the questions however big or small she would answer, I would highly recommend Reeds reins if you where thinking of buying or selling.
Melanie · 20 March 2025
Agent replied · 20 March 2026
Dear Melanie,
Thank you for so much for leaving Karen a five-star review.
It sure does mean a lot.
Regards,
Steven & The Sales Team
★★★★★ 5/5
GoogleThis is a five star review for Reeds Rains and especially Emily Murphy. She is so easy to talk to and helped in every way with our house sale. Many many thanks Emily.
Pat · 9 October 2023
Agent replied · 6 February 2024
Dear Pat,
Heartfelt gratitude for sharing a five-star review with us for with a special mention for Emily.
Your thoughtful feedback holds immense value, as does the custom you have give us.
Wishing you the very best with sincere regards,
Steven Goforth.
★★★★★ 1/5
GoogleIf I could leave a zero star review I would the house is rented and black mould in all the bedrooms came to sort only one room and even that job was done is such a poor standard, they always say create a job in the app to get repairs fixed still waiting since last year to have things sorted. AVOID!!!!
Staff are rude and management are even worse just hang up the phone
Thomas · 10 March 2024
Agent replied · 24 March 2024
Dear Thomas, we're truly sorry to hear about your experience.
We've thoroughly checked our records, but unfortunately, we couldn't locate any customers of your name. Despite this, we're eager to assist you in any way we can.
Regards,
Steven Goforth
★★★★★ 1/5
GoogleHad a viewing for a property paid £150 didn't get the property or my money back disgusting
David · 20 February 2026
Agent replied · 20 March 2026
Hi David, after further investigation into that last 3 years, I cannot find an application from yourself anywhere. We would only keep a Holding Deposit if referencing had been failed. If you would like to discuss the details further so I can advise, please do give me a call. Kindest Regards,Tanya
★★★★★ 4/5
GoogleWas kept uptodate through the whole process. Karen knight gave excellent response when required
Waheed · 24 September 2024
Agent replied · 24 October 2024
Many thanks for leaving Karen a review, Karen is an absolute star.
Greatly appreciated and happy to help,
Best regards,
Steven and team Hull
★★★★★ 4/5
GoogleRecently sold our house through reeds rains, this took a very long time, a year and was extremley frustrating, until a new lady called Amelia came along, she had sold our home within a couple of weeks of coming on board, very impressed with Amelia, thank you so much.
Gill · 20 March 2025
Agent replied · 20 March 2026
Dear Gill - Thank you for leaving us a review.
I am glad that we finally got there, yes Amelia is an absolute star.
Wishing you the very best for the future,
Kindest regards,
Steven and the sales team.
★★★★★ 5/5
GoogleUsed Reeds Rains Hull and it was mainly Karen who looked after me. She was absolutely brilliant, kept me in the loop at all times and really tried her best to help me sell and I got there in the end. All the staff were lovely and helpful at all times I wouldn’t recommend going anywhere else in Hull. Thank you all. Danny.
Danny · 21 August 2024
Agent replied · 9 December 2024
Dear Danny - Thank you so much for the great review, Karen is an absolute star!
Delighted to help and if you need us in the future please do not hesitate to reach-out!
Regards,
Steven and Team Hull
★★★★★ 5/5
GoogleKaren Knight was brilliant from the beginning to the end of my house buying journey. I couldn’t thank her enough.
Liam · 20 May 2024
Agent replied · 19 June 2024
Dear Liam,
We truly appreciate your great review for Karen. It was a pleasure working with you, and your kind words mean the world to the Hull Team. Thank you once again from Steven and the entire Hull Team.
★★★★★ 5/5
GoogleI would like to thank Lorna Fieldson & Nicola Wright in Lettings for there excellent service. Thankyou for finding me the right property and dealing with all the work efficiently. You are both a credit to Reeds Rains and I hope they appreciate your hard work and commitment to service as much as we do.
Javed and Ideala
Ideala786 · 7 February 2019
Agent replied · 6 February 2024
Thank you for taking the time to write a review for us, we're incredibly grateful and delighted to hear your positive feedback!
★★★★★ 5/5
GoogleA big thank you to all involved with the sake of my house. Applause to Stacey moss for all her fantastic help and support. Thank you Reed's
Tina · 8 December 2023
Agent replied · 6 February 2024
Dear Tina,
Heartfelt gratitude for sharing a five-star review for Stacey and the sales team.
Your thoughtful feedback holds immense value, as does the continued support.
Wishing you the very best with sincere regards,
Steven Goforth.
★★★★★ 5/5
GoogleI just started a new tenancy with the help of Reeds Rains. Amelia Hewetson was very kind and helpful during the process!
Manuel · 23 March 2024
Agent replied · 19 June 2024
Dear Manuel,
Heartfelt gratitude for sharing a five-star review for Amelia and the lettings team.
Your thoughtful feedback holds immense value.
Wishing you the very best with sincere regards,
Steven Goforth.
★★★★★ 5/5
GoogleRecently sold my property with the assistance Amelia from Reeds Reins, a pleasure to deal with and has shown professionalism throughout, I’d happily recommend again
Dean · 22 July 2026
★★★★★ 4/5
GoogleNathan was brilliant 5* for him
Reeds Rains were also very helpful.
Only issue of I've had were that it took 2 weeks to remove the "to let" sign from my house. Wasn't a good first couple weeks having strangers looking into my front window. It was removed on the third time of asking.
Mollie · 7 February 2020
Agent replied · 6 February 2024
Thank you for leaving us with this review, thank you also for your kind comments. My apologies about the delay in the board being retrieved. We hope you and your family are very happy in your new home.
Kindest Regards,
Nathan Gibson
★★★★★ 5/5
GoogleIt was our first time using reed rains to tenant a property for me. After the first viewing which was just 2 days after the property went live they had found us a tenant. Lorna Fieldson was professional and proficient along with her team members everything went smoothly. We will be using them again.
Leah · 7 February 2020
Agent replied · 6 February 2024
Thank you Leah for taking the time to provide a fantastic review on your recent experience letting your property through Reeds Rains. We are always here to help and I look forward in continuing working with you.
Kindest Regards,
Lorna
★★★★★ 5/5
GoogleI have been really happy with all the help I have received from reeds rains moving into my new home. Lorna fieldson and Nicola Wright were both very friendly and professional and made sure my parter and myself both understand everything when moving into our new house. I would recommend to friends to use Reeds rains.
Yasmin · 7 February 2019
Agent replied · 6 February 2024
Thank you very much for writing such positive feedback Yasmin, we really appreciate it. We hope you enjoy your new home.
Kind regards,
Harry
★★★★★ 5/5
GoogleLorna Fieldson and her team are giving an excellent service to us following a move of our rental properties from another Agency in Hull. Lorna is very proactive, professional, knowledgeable and extremely personable. We would highly recommend the service provided by Lorna and her team.PositiveResponsiveness, Quality, Professionalism, Value
Paul · 20 June 2021
Agent replied · 19 June 2024
Dear Mr Trumper,
Thank you very much for providing this excellent feedback and review. We are delighted to hear that you are pleased with the service you receive. Once again, thank you for choosing Reeds Rains.
Kindest regards,
Lorna Fieldson - Lettings Manager
★★★★★ 1/5
GoogleExceptionally rude customer service. Karen was the name.
Harry · 12 October 2024
Agent replied · 10 January 2025
Dear Harry,
I’m sorry to hear you felt the need to leave a one-star review. As Karen explained during your phone conversation today, we are only able to discuss matters directly with property owners. I was present in the office during the call and regret that you felt Karen was exceptionally rude, though I respectfully disagree with that assessment.
We wish you the best of luck in finding the service that meets your needs.
Best regards,
Steven Goforth
★★★★★ 5/5
GoogleKelly and the team at Reeds Rains are just amazing. The property was listed and sold within two months. The entire team provide fabulous customer service and I wanted to say a big thank you especially to Kelly, Natalie and Harley. Nothing is too much trouble and any queries I had were replied to quickly. Kelly secured us the best price possible and we couldn’t be happier.
Jemma · 6 February 2023
★★★★★ 5/5
GoogleCannot fault Reeds Rains from start to finish. Andrea who dealt with us for the evaluation was so friendly, then Karen Knight who dealt with our viewings and sale was always in touch to keep us updated with everything. Thanks for all your help!
Natalie · 20 March 2025
Agent replied · 20 March 2026
Dear Natalie,
Thank you for leaving Andrea and Karen a five star review, this is greatly appreciated.
I has been a pleasure looking after you.
With kindest regards,
Steven and the Hull sales team.
★★★★★ 5/5
GoogleLots of support supplied by Katie Daysley to get the house sale completed after complications created by the buyer delayed completion. Always polite on the phone & guided me through the process of selling my Dads house after he went into care.
Diane · 20 March 2025
Agent replied · 28 December 2024
Dear Diane,
Thank you so much for the 5-star review for Katie, this is be sure to delight her this morning.
It was a pleasure working with you during the sale of you Dads house.
With kindest regards,
Steven and the team.
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