Trusted Agent profile · Hull
★★★★★
894 reviews across 2 platforms
368,Holderness Road, Hull, HU9 3DL
Beercocks's office in Hull, at 368, is rated 4.9 out of 5 across 894 reviews on two platforms, including 184 Google reviews rated 4.7.
Every review we hold for the Hull office, from every platform, shown as written. First names only.
5/5
TrustpilotVery good service from start to finish…
Very good service from start to finish even though I sold during Covid restrictions. Everything was dealt with very efficiently, including organising the high number of viewings that I had in such a short time.
Thank you very much for your kind review! It means so much to all of the beercocks family
5/5
TrustpilotThe Beverley branch are absolute stars.
The Beverley branch are absolute stars.The super trio of Steve, Jane & Ellie have made my house sale as easy as possible. I had full trust in them that they could deliver and they have been extremely reliable and helpful.Would not hesitate to recommend them to family and friends.Thank you *****
Thanks for your kind review, It means so much to all of the beercocks family!
5/5
GoogleBoth Jordan and Elaine were really efficient and profesional. They managed to get a good price in a really short time.
Thanks for your lovely review, it means a lot to all of the beercocks family
5/5
TrustpilotOutstanding! Shout out to Nicky Moss- thank you!!
From start to finish Beercocks have been outstanding in their level of customer service. Henry initially came over to do the valuation, professional, knowledgeable and made the experience about me. Nicky Moss in the Sales Progression Team is an absolute asset to Beercocks. Her experience, professionalism, understanding, and her approachable personality made the whole experience so comforting and supportive. She really did go the extra mile to help with our chain, relentlessly chasing solicitors to meet a deadline. Anytime I have made contact or have been contacted by Beercocks I have been impressed with their service. Always a full 10/10 from me. 1st property I bought from them in 2017. Said first property was sold with them this year and then 2nd property bought with them also. If I sell this house then I’ll be going back to Beercocks. Outstanding Service!
Thank you very much for your kind review! It means so much to all of the beercocks family!
5/5
TrustpilotCouldn’t be happier with Beercocks and…
Couldn’t be happier with Beercocks and their team!! Absolutely seamless from start to finish! What I really liked about beercocks is that they are family orientated and so understanding! As a seller I had to do absolutely nothing, Nicky Neal and Georgia looked after everything, also can’t forget Stephen who came initially who did photos & valuation, again so spot on can’t fault!Thank you to everyone beercocks you’ve made my experience really positive and not stressful at all!! Would highly recommend beercocks!! Thanks again!
Thank you so much for that really lovely review! It means an awful lot to all of the beercocks family!
5/5
TrustpilotTop class service
Elliott and his team provided a first class service in handling the sale of my late mother's house. Everything was dealt with professionally, from accompanying the viewings to keeping me informed every step of the way. I have no hesitation in recommending Beercocks to handle the sale of your property. Thank you
5/5
TrustpilotWe are currently selling our house
We are currently selling our house, offer made and now in that limbo phase and keeping everything crossed.Newland Ave office of Beercocks has been supporting us with our sale - but really the whole crew has been there.Eloise and Jack have been fantastic and even with me being in contact with them nearly everyday they have always been reassuring, patience and keep us up to date. I will admit that Beercocks system of how they support sellers is brilliant. We have sold a previous house with Beercocks and that was roughly 6yrs ago and they was good then. Now it's even better!Thank you again
Thanks for your kind review! It means so much to all of the beercocks family
5/5
TrustpilotRecommend these guys very highly
Recommend these guys very highly. Very on the ball at all stages in the sales process. Incredibly efficient and kept me in the loop at all times. Grace in particular did an outstanding job marketing and communicating with prospective buyers but the whole team were instrumental in proceeding to sale. Thank you so much!
Thanks for your kind review, It means so much to all of the beercocks family!
3/5
TrustpilotThe marketing of our property
The marketing of our property - we had a number of viewers who commented on how our house and garden looked better and bigger than on the photos, I suppose this was better than being disappointed by false pictures of stretched rooms etc but on the other hand, how many had been put off by the pictures?Sale negotiations - We were encouraged to accept an offer £2500 less than what we sold for, being told that it would be their job to negotiate that extra off our next property. We stuck to our guns on the offer price we wanted and received our full asking price.Sales progression team - In all honestly the sales progression team were good but I feel there may be room for slight improvements.At times my husband and I felt like it was our buyers paying the end bill and not ourselves.Having dealt with the sales progression team of another estate agent, one feature I liked is that they would request and email weekly updates from both our solicitor and that of who we were buying off. The information was very up to date and useful.
Hello, first of all I would like to say thank you for taking the time to leave us a review and for your honesty. If you wouldn’t mind sending me an email with your address so that I can look in to this further, that would be great. Your feedback is really important to us and we will take on board your comments. Please be assured our clients always come first, I am sorry to hear that you may have doubted that at times. We pride ourselves on our service and we are always looking at improving. Please contact me at Henry.b@beercocks.com - Simply type your address and that’s it. Kind RegardsHenry Beercock
5/5
TrustpilotExcellent Estate Agent
A very positive experience with Beercocks.Excellent, friendly and efficient service from start to finish; especially from Ellie at the Beverley office.She kept me updated quickly and was always on hand (or quickly returned my call) to answer any questions or resolve any issues.Top estate agent.I would definitely recommend.
Thanks so much for your kind review, it means a lot to the Beercocks family!
5/5
TrustpilotJoshua was very helpful and informative…
Joshua was very helpful and informative throughout the process.Many Thanks
Thanks for your kind review, It means so much to all of the beercocks family!
5/5
GoogleExcellent from start to finish - Elaine was very helpful, and as a first time buyer made me feel comfortable.
Thanks for your kind review, it means alot to all of the beercocks family
5/5
TrustpilotFriendly and helpful throughout
Friendly and helpful throughout. When our first choice of house was sold to someone else Jane made suggestions as to other similar properties one of which we subsequently bought. A pleasure to speak to.
Thank you for your very kind review! It means so much to all the beercocks family
5/5
TrustpilotGreat service and people very…
Great service and people very helpful.Thank you Jack!
Thanks for your kind review, It means so much to all of the beercocks family!
5/5
TrustpilotExceptional!
Beercocks is doing a brilliant job wherein they consistently update us regardless we are buying or seeking a property.Being committed to their task to make us comfortable in finding a right property.Best thing I really appreciate is how they post or market a decent to amazing property.
Thank you so much for your kind review, it means a lot to the beercocks family!
5/5
TrustpilotWe are a week into our experience with…
We are a week into our experience with Beercocks and so far they have been fantastic. They came out really quickly and at a time suitable to us to take the pictures. The house went on the pre market to those on their books looking for properties in the area and sold before even going onto rightmove. They were so efficient and responded to me via phone or email almost immediately. I would 100% use them in the future and couldn't thank them enough!
Thanks so much for your lovely review, it means so much to all of the beercocks family!
5/5
GoogleWe listed out house last year but did not manage to attract any buyers, we got feedback from the viewings we had and as a result I acted on the improvements needed to attract a buyer. We then got a call from Hazel about a month ago and she had said that they had a house coming on the market that she thinks would be perfect for us, and sure enough she was right, it was incredible. We listed ours immediately and we got interest straight away and had offers flying in, we got more than our asking price which meant that the estate agent fees were essentially free. We are soooo pleased and looking forward to moving into our forever home.PositiveResponsiveness, Quality, Professionalism, Value
Thankyou for your lovely feedback it means so much to us all here at beercocks
5/5
TrustpilotEden did a great job providing updates…
Eden did a great job providing updates for both sides, sometimes she chased up the seller’s solicitor for updates
1/5
Trustpilotyou need to keep to your promise to…
you need to keep to your promise to communicate with your clients, I was promised call returns from Elaine, lost count how many times she failed to do so. our house sale failed on 2 occasions,as the buyers could not meet their offers, you need to put in a system to verify if they can afford to proceed, you took 7 months to complete..abysmal service worst ever, would NOT recommend BEERCOCKS to my enemy, as for your Solicitor choice offered to us, they were worse, PEPPERILLS were utter rubbish.....
Hi Barry,First of all I would like to apologise for any lack on communication on our part. It has been an extremely difficult year for conveyancing and lenders and with all the best checks in the world we are unable to 100% guarantee the buyer will proceed. At the time, we weren’t at full capacity due to the aftermaths of the national lockdown and we were dealing with extremely high volumes of enquiries, this is something we have since improved on as we have employed more sales progression staff to accommodate the work load. It saddens us to see you were this un happy with our service and feel you have made some very strong harsh comments here and feel it’s not fully warranted. A 1* review can be extremely damaging to a local family business and I really hope you may reconsider how this can affect a business like ours.Once again, I am so sorry the service wasn’t up to our usual high standards. If you wish to discuss this any further, please email Henry.b@beercocks.comKind Regards Henry Beercock
5/5
TrustpilotYou will not be disappointed!
I was somewhat (unfairly) sceptical about the service Beercocks would deliver when selling my property, most likely because I knew nothing about them and would normally use a more well known name.But, how wrong could I be? From meeting Henry to completion of the sale in 10 weeks they were simply brilliant. Communication was first class. They did everything they could to get the sale through quickly and I have not hesitation in recommending them wholeheartedly.You will not be disappointed!
Thanks for your kind review! It means so much to all of the beercocks family
5/5
TrustpilotProfessionalism personified
Professionalism personified!
5/5
TrustpilotYou’d be mad to go anywhere else
You’d be mad to go anywhere else: • 9 viewings booked with 4hrs of going on the market. • SOLD after 48hrs on the market. Steve, Danielle, Jade & Alice at Kingswood were absolutely Stella! ⭐️⭐️⭐️⭐️⭐️
Hello Paddy, Thanks for your kind review! We will be sure to pass on your comments to the rest of the team! Thanks again for using beercocks.
1/5
TrustpilotNothing but trouble from the first call
Nothing but trouble from the first callHad a viewing, agent was late and had no clue about the property,Had another viewing of a different property booked in and then cancelled 40 minutes before the viewing and they knew an hour before they called me.The person who called me to say they cancelled the viewing was rude and unprofessional not even an apology.Would not recommend to anyone. Half the time cannot even get through to a person when you call.
Hi Sam, I’m really sorry to see you have not had a good experience with viewings and I would like to look in to this urgently for you. Please can you provide me with more details, which office were you dealing with? As you can appreciate, this sort of feedback is not what we wish to receive and it’s something I take very seriously. Please could you take a moment to email me - Henry.b@beercocks.com Kind Regards Henry Beercock
5/5
GoogleCannot give enough praise to the team at Beercocks. From the initial meeting with Steven, the contact with the staff at the various offices to arrange viewings, and Elaine on post-sale completion matters, everything promised was delivered (and more!) Always kept informed with progress at every stage, impeccable customer care. I wouldn't hesitate to recommend Beercocks, and they would be the only firm I would instruct if I was looking to sell again in the future.
Thanks so much for your kind review! It means so much to the beercocks family
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