Trusted Agent profile · Huddersfield

William H Brown Huddersfield reviews

4.3

★★★★★ Great

344 reviews across 1 platform

8 Westgate, Huddersfield, HD1 1NN

William H Brown's office in Huddersfield, at 8 Westgate, is rated 4.3 out of 5 across 344 reviews on 1 platform, including 344 Google reviews rated 4.3.

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4.3 / 5

344

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Huddersfield office, from every platform, shown as written. First names only.

5/5

Google

I rented a property via William H Brown and found the whole process to be easy and stress free. Every member of staff that I interacted with was friendly and helpful, with Rose proving to be especially kind. All of my emails were responded to quickly with useful information and answers to my questions, and Rose remembered personal information about me right from our first communication that gave the whole process a real personal touch. Very happy with the service I have received from William H Brown on this occasion.

Laura · 21 June 2017

5/5

Google

Cannot recommend them enough for buying / selling a property. We were with another estate agent and had no success so decided to try with someone else (William H Brown) - From the very start every member of staff couldn't do enough for us and took the stress out of moving. We also used their onsite mortgage advisor who got us a brilliant deal and again helped us every step of the way and explained everything to us. Now moved into our new home and couldn't have done it without the exceptional staff and customer service provided. Thanks!

Emma · 21 June 2017

5/5

Google

Would definitely recommend W H Brown they was excellent with the sale of my property Elizabeth Hirst in the Huddersfield branch did an excellent job we was pleasantly surprised at how much attention the house got and how quickly the house sold!

Ben · 21 June 2019

Agent replied · 19 June 2024

Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our William H Brown team provided a five-star service!

5/5

Google

Our valuation appointment with Tom and his manager from the Huddersfield branch was really professional & engaging, they both showed a real interest in our property and what they can do in terms of advertising it to its fullest potential in the current housing market. They thoroughly went through all the steps from Valuation to viewings to selling.PositiveResponsiveness, Professionalism

Nicola · 25 August 2022

5/5

Google

Thanks Jess for making the transition of moving an easy one!PositiveQuality, Professionalism

Sean · 20 June 2022

5/5

Google

Good service nice people

James · 20 April 2024

Agent replied · 19 June 2024

Many thanks James Hoyle for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Shocking service and they don’t even deserve 1 star! Took deposit for a flat and then when the deposit is requested back they ignore all communication and don’t comply with the legal requirements of handing back within 10 working days of tenancy ending. Ended up having to raise a dispute with the TDS and they are even ignoring them.

Scott · 20 June 2022

5/5

Google

I have found everyone I spoke to very helpful and informative

Mary · 23 October 2023

Agent replied · 19 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I was met by Georgina who came to value our property to put it up for sale. She was professional, a pleasure to meet and explained the services on offer from WH Brown and the sales process. I felt very confident to go ahead and Georgina's pleasant, professional manner was in no small part why we made the decision to go with WHBrown.PositiveResponsiveness, Professionalism

Elena · 20 June 2021

5/5

Google

We are currently in the process of selling our house with William H Brown and are very happy with the service so far. All members of the team have been so friendly, engaging, kind and helpful and always answering our (many!) questions. We feel that they are making the process as easy and calm as possible.PositiveResponsiveness, Quality, Professionalism, Value

Steven · 25 December 2021

5/5

Google

I was for sale with another agent who shall remain nameless, only 1 viewing in 10 weeks and had me reduce by £10,000. Went on with william h brown who talked me into putting the price back up and got me what I wamted, I am delighted. James saved me money on my mortgage deal too. Great service, these guys are hot and worth every penny!

Alex · 20 June 2020

4/5

Google

I find William H Brown to be very professional in their services and in their interaction with potential property buyers. In their interaction with me, I have found them to be very courteous, patient and informative. A very good estate agents to use. Well Recommended.

Mark · 20 June 2023

5/5

Google

A big Thank to WH Brown Huddersfield especially Mr Lee who helped me to get mortgage offer and helped me through all the process and make this process easier. They are hard working and keep their promises.I definetely recommend to everyone .

Faisal · 25 July 2023

5/5

Google

Recently finished the purchase of a property. Charlotte B dealt with it all and was excellent through out. Kept me updated the entire way through. Only issue was we had a bit of trouble getting an appointment to check something on the survey. But that was because of available slots not lining up with my builder and themselves. Overall very happy with the service.

Chris · 20 June 2020

5/5

Google

We are currently in the process of selling our house with William H Brown and are very happy with the service so far. All members of the team have been so friendly, engaging, kind and helpful and always answering our (many!) questions. We feel that they are making the process as easy and calm as possible.PositiveResponsiveness, Quality, Professionalism, Value

Stevenkeeley1976 · 20 June 2021

1/5

Google

If you need a good estate or letting agent you would be wise to try elsewhere. I have owned and let property in the Huddersfield area for over 40 years and I have just had my worst experience ever with William H Brown in Huddersfield. Save yourself some stress and find another agent, there are plenty around Huddersfield and I'm sure most of them are honest and truthful.

Martin · 21 June 2017

1/5

Google

They are attempting to keep a deposit I placed on a Rental and using any excuse to do so.

Phil · 20 June 2022

Agent replied · 19 June 2024

Hi, thank you for taking the time to provide our William H Brown team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk then we will be more than happy to help you.

5/5

Google

Haven’t had the best experience with my house purchase due to solicitors however Charlotte at William h brown has been great with chasing and keeping me up to date. Definitely would recommend them as an estate agents to anyone considering.

Leona · 20 June 2023

5/5

Google

Purchased my first house using William h brown. The process was quick and everything was simply explained. Lee explained the mortgage side of it and made the whole thing a lot less daunting. Would always recommend them

Liam · 25 July 2023

5/5

Google

Very good service from start to end. Thank you Leah Sutcliffe.

Edna · 20 June 2020

5/5

Google

I am renting a property through William H Brown Huddersfield branch. I am impressed by the speed of organizing the letting and quality of their staff. They are professional, friendly, easy to talk and very efficient. Can’t praise them enough. Thanks all the letting team and all the staff at William H brown!!PositiveResponsiveness, Professionalism

Patricia · 20 June 2021

5/5

Google

The staff, especially, Louella and Maria, were excellent in dealing with what turned out to be the very difficult and stressful sale of my property. They were always friendly, polite and very helpful, always there to answer any queries and give advice. Although not the cheapest way to sell , I would thoroughly recommend them, you get what you pay for!

Martin · 21 June 2018

5/5

Google

Wow excellent service, worked well with all team especially Amy.highly recommend.

My · 21 June 2019

1/5

Google

Avoid bad service more interested in getting mortgages of buyers than selling your house recommended lawyers that never get back to you terrible service

May · 20 June 2020

Agent replied · 19 June 2024

Hi, thank you for taking the time to provide our team with feedback. We're concerned about this branch review, and we'd like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk, then we'll be more than happy to help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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