Trusted Agent profile · Huddersfield, West Yorkshire
★★★★★
261 reviews across 2 platforms
11 Chancery Lane, Huddersfield, West Yorkshire, HD1 2DT
Vanilla Lettings's office in Huddersfield, West Yorkshire, at 11 Chancery Lane, is rated 4.1 out of 5 across 261 reviews on two platforms, including 252 Google reviews rated 4.0.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Huddersfield office, from every platform, shown as written. First names only.
5/5
GoogleVery friendly and helpful staff, good range of quality houses - would recommend dealing with them.
Hi Matt, Your review means a lot to us and lets us know we’re on the right track! We can’t thank you enough for the kind words. From, the Vanilla Lettings team.
5/5
GoogleAnswered any queries I had and was very friendly in their responses.PositiveResponsiveness
Hi Chantalle, We’re really glad you decided to sign up with us and we’re looking forward to seeing you in a few months when you move in! Thanks, the Vanilla Team
5/5
GoogleVery Helpful and responsive, helped during coronavirus and would recommend to a friend.
Hi Liam, Thanks so much for your feedback! We’re really glad you're enjoying your stay with Vanilla Lettings. And, thanks again for being such a great tenant. From, the Vanilla Lettings Team
5/5
GoogleReally helpful and affordable
Hi Okogun. We have checked our system and have no record of you as a former tenant, current tenant or prospective tenant. You don’t appear to have contacted the office via phone, or email, and therefore we are unaware of any interaction that has led to any poor customer service, and your disappointing review. If you would like to contact the office and speak to Richard, he will be able to assist you further. Many thanks, the Vanilla Lettings Team
5/5
GoogleSo helpful as always figuring out what I exactly I need, thank you 😊 …
5/5
Googlecustomer service is outstanding as they are always willing to listen to work on your enquiries and complaints as promptly as possible.
4/5
GoogleNeat and friendly student accommodation.
Thank you for your positive review - we really appreciate it! From, the Vanilla Lettings team
5/5
GoogleFantastic flats, excellent staff, I wouldn't hesitate to recommend.PositiveResponsiveness, Quality, Professionalism, Value
Hi Simon, Your review means a lot to us and lets us know we’re on the right track! Thank you, from the Vanilla Lettings team.
5/5
GoogleStaff are nice and polite. Assisted me in getting the best room. I’m grateful
5/5
GoogleVery helpful landlords which kept me informed and quickly answered any questions.
Hi Louis, Thanks so much for your feedback! We’re really glad you're enjoying your stay with Vanilla Lettings. And, thanks again for being such a great tenant. From, the Vanilla Lettings Team
4/5
GoogleCustomer service was impressive.
Hi Raheemat, Thankyou for your kind review and feedback. Happy to help! From, the Vanilla Lettings Team.
5/5
GoogleI was with Vanilla Lettings for 2 years and I can honestly say that I had zero issues thoughout that time! Super friendly staff, always had a good chat and a laugh with them in the office and helped me sort things whenever I needed. Super …
5/5
GoogleVery helpful team Excellent standard of propertiesPositiveQuality, Professionalism
Hi Shaun, Thank you for your positive review - we really appreciate it! From, the Vanilla Lettings team
1/5
GoogleI stayed with them for 3 years (which was pretty daft of me) and every property I've stayed in has had so many issues it's actually funny (no water, flooding washing machine, loads and loads of mold) and the online maintenance forms you are …
5/5
GoogleVanilla Lettings was by far the best experience I've had when looking for accommodation. I'm a professional, and my friend is a student so looking for something within our price range has been difficult, but the people working here were …
5/5
GoogleGreat houses, really nice finishing touches. Had a lovely year, very smooth management. Fantastic and approachable agency, would highly recommend!
5/5
GoogleGreat to deal with!PositiveResponsiveness, Quality, Professionalism, Value
Hi Philip, Thank you for your 5 Star review! From, the Vanilla Lettings team
5/5
GoogleThe best estate agency 👌🙌😍 …
Thank you for your 5 star review - we really appreciate you taking the time to do that! From, the Vanilla Lettings team
5/5
GoogleI have lived with vanilla lettings for a couple of years now in two different properties. Can't fault them or the service at all. It's always a prompt response and great communication. Thanks a lot vanilla.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGood customer service, consistent and reliable
5/5
GoogleJust finished my second tenancy with Vanilla Lettings. I can say I’ve received excellent service on both occasions. Polite staff and promptly dealt with any issues I had during my stay. Would recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAffordable pricePositiveValue
Thank you for your 5 star review - we really apprecaite you taking the time to do that! From, the Vanilla Lettings team
5/5
GoogleAbsolutely amazing experience, very kind and friendly staff.. thank you guys
5/5
View Agents3 years a tenant
I have rented a property with Vanilla for the last 3 years (different property each year), never had any issues that weren't dealt with in a timely way. No problem with recommending that to other students looking for quality accommodation.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Vanilla Lettings's Huddersfield office has 261 reviews across two platforms: 252 on Google, 9 on View Agents.
Vanilla Lettings Huddersfield is rated 4.1 out of 5 across all 261 reviews, and 4.0 out of 5 on Google from 252 reviews.
9 reviews from tenants, rated 4.9 out of 5 on average. For example, Giorgio wrote: "I write this because when I was being a foreign student a little time ago this agents was very helpful and the peoples very nice. Even when my English was not ..."
Vanilla Lettings Huddersfield, 11 Chancery Lane, Huddersfield, West Yorkshire, HD1 2DT.
