Every review we hold for the Hucknall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to take a moment to acknowledge Soraya's exceptional assistance in my real estate endeavors. Her professionalism and helpfulness have been instrumental in my successful purchase of multiple houses. She is a highly knowledgeable and professional real estate agent who goes above and beyond to ensure a smooth and satisfying experience. I highly recommend Soraya for her expertise and dedication to her clients.
NIK · 14 June 2024
Agent replied · 10 January 2025
Hi, We are so glad to hear! Thankyou for your lovely review. Kind regards Haart!
★★★★★ 5/5
GoogleMy experience was a very pleasant one with Soraya Rankin, she was absolutely professional and kind in all her dealings with us. She was ready to answer our questions and made sure we had a smooth experience with our property search.
Thank you for all your efforts, much appreciated.
Esther · 23 May 2026
Agent replied · 23 June 2026
Thank you for your lovely review and we are glad you're receiving a great service. Many Thanks the Haart Hucknall team :)
★★★★★ 5/5
GoogleThe process of selling has been second to none thanks to the Hucknall Team. Valuation was completed by Ellie who helped with the advertising of the property including a detailed biography on the area. Nothing but absolute professionalism from the team especially Soraya Rankin who kept us in the loop every step of the way. Thank you once again to the Hucknall Team. Highly recommended.
Josh · 20 May 2024
Agent replied · 19 June 2024
Hi Josh, Thankyou for your lovely review! Kinds regards Ellie, Soraya the team at Haart x
★★★★★ 5/5
GoogleI wanted to take a moment to express my sincere gratitude for the exceptional service that Soraya provided during my recent experience as a property purchase . Soraya is an amazing agent who helped me to secure a house and guided me through the entire process with her expertise and knowledge.
As a property investor, I have worked with many agents in the past, but Soraya's level of professionalism, responsiveness, and attention to detail truly stood out. She went above and beyond to ensure that all of my questions were answered and that I felt comfortable and confident with each step of the process.
Soraya's dedication and commitment to her clients are truly commendable, and I have no doubt that she is one of the best agents out there. Her guidance and support made all the difference in the world, and I would highly recommend her to anyone seeking a knowledgeable and trustworthy agent.
NIKHIL · 30 May 2023
Agent replied · 29 July 2023
Hi, thank you for your lovely review! Kind regards, haart x
★★★★★ 5/5
GoogleSoraya Rankin was amazing, helped us secure a mortgage appointment and helped find our first property. Would highly recommend
Lewis · 1 December 2025
Agent replied · 31 December 2025
Thank you so much for your lovely review💜 …
★★★★★ 1/5
FacebookThe worst experience with an estate agent we’ve had.
Went up for sale with Haart, we had a couple of viewings, we accepted an offer on the 6th June and thought everything was going well, to see on the 27th June that the ‘sold’ sign was down and ‘for sale’ was back up. I rang the branch straight away and was told they were having an issue with the boards company and everything was still ok….i noticed the house was back listed on the website too. Tried ringing again, only to ring 16 times with no answer!! Got through to the part exchange team who told us the buyers actually pulled out 3 weeks earlier and we weren’t told!! He then pretended he couldn’t hear us on the phone, we demanded that someone tell us who messed up and why no one knew, not even our solicitor knew what was going on. We asked for it to be taken down 2 weeks ago and it’s still listed with them, we know someone interested and Haart hasn’t told us that someone is interested!!! Terrible. I do not recommend these estate agents. Poor
Sophie · 25 July 2025
Agent replied · 24 October 2025
Dear Sophie,
We appreciate the feedback that you have provided in the case below. Whilst we cannot advise on the reason why phone calls were not answered from the Hucknall branch, we appreciate that the PX- & Group Clients team should have notified of the change in circumstances at the time, rather than at a later stage. This has been addressed as a training point for the team. Rest assured, we take this feedback very seriously and would like to extend our apologies that the change in circumstances was not communicated to you in a timely manner.
Having checked the listing, it no longer appears on any of the portals with Haart.
Should you wish to discuss further, please contact the PX & Group clients team directly and once again, please accept our apologies for the error. Thankyou PX & Group Clients team.
★★★★★ 5/5
GoogleI used Haart's Hucknall office to sell my parents property. I selected them mainly on their google reviews and was hoping for levels of service that matched that. I found Sarah at the initial marketing stage to be very professional. Rhianne during the sales process stage was extremely tenacious and helped me through some difficult periods. Her communication was good too. Others in the office that I spoke to were also very helpful, particularly Izzy. Overall I was very happy with their service.
Paul · 11 February 2023
Agent replied
Hi, Thank you for taking the time to leave us a great review about your experience with us!
★★★★★ 5/5
GoogleThe whole team in Hucknall have worked hard to market our property but i have to give special mention to Soraya for doing a super job and finding us a buyer. Fingers crossed that everything completes successfully but the first hurdle - finding a buyer - has been cleared, thanks Soraya!
Dave · 27 October 2024
Agent replied · 10 November 2024
Thank you for the lovely review. Kind regards the haart team x
★★★★★ 5/5
GoogleFabulous experience. Buying a house can be so stressful and having been let down by other estate agents, Haart have restored my trust and faith in purchasing a property without the headache. A lot was down Rhianne who made the journey stress free for us. Great professional service, good communication throughout and always pleasant and positive. She is a true asset to Haart, and if in the future we ever move, I would definitely choose Haart, all thanks to Rhianne.
Saeed · 12 January 2023
Agent replied
Hi, Thank you for taking the time to leave us a great review about your experience with us!
★★★★★ 5/5
GoogleRhianne Lounds was absolutely fantastic! From day one Rhianne was ON IT! Constant updates and pure brillaince right to the very end!!! & A lot more tolerant than ourselves, having to deal with some extremely difficult conveyancing solicitors.
Can't thank you enough for helping us get into our new home as quick and promptly as possible. Thorough communication helped reassure us through it all, can't recommend highly enough. An absolute star, a credit to Haart are very lucky to be represented by such an amazing estate agent like Rhianne!!!
Thankyou so so much and hope you have a lovely (and stress free) Christmas. Soon as we are settled in, we will pop in and drop off that bottle of gin I promised 😂
All the best!
Connor
Connor · 31 December 2022
Agent replied
Hi, Thank you for taking the time to leave us a great review about your experience with us!
★★★★★ 5/5
GoogleUsed Haart Estate Agents from Hucknall to sell my parents house and it's been a hard few months but they've been brilliant with everything & kept me informed with everything that was happening.
Would recommend Haart in hucknall.
Thank you to all the team but especially Soraya Rankin 👍
Rachel · 11 November 2024
Agent replied · 11 December 2024
Thank you for the lovely review. Kind regards the haart team x
★★★★★ 5/5
GoogleWe had a nice experience with haart in our home searching. Soraya Rankin was our sales consultant who regularly update and respond to emails. Thank God. We got a good news that our offer is accepted by seller. Thank you soraya for your support and hard work
DEEPAMOL · 10 December 2024
Agent replied · 24 December 2024
Thank you for your kind review, we are so pleased to see you received a great service. We wish you all the best, from all the team at haart
★★★★★ 5/5
GoogleIsabella Corten-Southern was an absolute pleasure to deal with from the off. She was one of the first agents i dealt with, fun but professional, extremely helpful and polite. She supported us, and kept us updated, and fought our corner in the scrabble for our new home. She also pulled it out of the bag for us right at the last minute with the keys for our new property. Thanks again Izzy, keep up the great work
Alison · 9 March 2023
Agent replied · 29 July 2023
Hi, Thank you for taking the time to leave us a lovely review about your experience with us!
★★★★★ 5/5
GoogleWe have had amazing service from Izzy she is so professional and goes above and beyond .She is totally charming and her work to achieve our goals is 100% .She has taken all the stress out of selling our home and made us feel so relaxed and we know we have left it in good hands
Julie and Peter Smith
Awsworth
Notts
Julie · 10 December 2025
Agent replied · 31 December 2025
Hi Julie,
Thank you for your lovely review!
From Issy and the Haart team :)
★★★★★ 5/5
GoogleWe’re in the initial stages of an unexpected house move and didn’t know where to start. After the first call with Soraya I just knew I was dealing with an amazing agent. She instantly arranged an appointment for me with Holly as a valuer and then put me in touch with a mortgage advisor. I spoke to Holly who just put me at ease straight away and thought outside the box on what we could do in the situation we’re in. After a few weeks of worry, Holly made us feel
excited about our new venture. We’ve now got a plan of where to start and will 100% be in touch with Holly throughout! Thanks Haart! XPositiveResponsiveness, Professionalism
Abigail · 24 October 2022
Agent replied · 23 October 2024
Thank you for your lovely review! Soraya & Holly is very happy they could help!
Kind regards
haart team 😊 …
★★★★★ 5/5
GoogleThere were times during our move when I wanted to give up due to problematic solicitors. I cannot thank Hollie and Rhianne at haart Hucknall enough. They were there to listen and always prompt to get back to any messages. The process has been incredibly stressful but I knew I could always rely on them to get things moving forwards. I would recommend haart to anyone, they are fantastic and they really do go above and beyond to support you. Thank you so much to the whole team, we are so happy in our new home and eternally grateful for your support.
Elizabeth · 29 July 2022
Agent replied
Dear Elizabeth, thank you so much for your review and your 5 star rating. Your comments are important to us and we are glad to have made your experience as a first time buyer a pleasant one.
★★★★★ 5/5
GoogleHighly recommend Haart in Hucknall.
Holly Ashley went above and beyond for me & was fantastic throughout the process in helping. Nothing was ever too much trouble & after having a particularly difficult buyer & issues with Solicitors, Holly acted with efficiency & helped things stay on track. Not only that but she kept us updated which was really important to me. Holly you are amazing thank you for all you did, also shout out to Rhianne who also helped keep us updated & again went that extra mile to help finally get us moved. Thank you both so much, haha don't think you will forget that sale in a hurry xx
Jo's · 29 July 2022
Agent replied
Hi Jo, thank you for your lovely review xx
★★★★★ 5/5
GoogleI’m still in the difficult process of looking for a property to purchase and have had very mixed experiences with other agents. Soraya has been outstanding in comparison being very helpful, genuine, supportive and so responsive which has been refreshing and great to experience. It has restored my faith a little when I have felt like giving up with it. Thank you for all your help so far with my search, you are doing a brilliant job in a difficult time for buyers and I really appreciate it ☺️
Opal · 16 July 2022
Agent replied
Hi, thank you for your lovely review. We are always happy to help x
★★★★★ 5/5
GoogleSoraya was so lovely and accommodating throughout our whole experience as first time buyers. She explained everything and made things very easy for us, answering any questions or concerns. The rest of the team that we had contact with were also so helpful and welcoming, it really has been a pleasure buying with them! Thank you all!
Charlie · 20 April 2024
Agent replied · 19 June 2024
Hi Charlie, Thankyou for your lovely review! Kinds regards Soraya and the team at Haart x
★★★★★ 5/5
GoogleHad viewings recently with Arran. He was punctual, friendly and well-informed. He allowed me to view the properties without rushing or crowding, and shared pertinent information. Much better than others that have shown properties to me recently.
Adam · 2 June 2026
Agent replied · 23 June 2026
Thank you for your lovely feedback. Kind regards,
★★★★★ 5/5
GoogleI would like to take a moment to acknowledge Soraya's exceptional assistance in my real estate endeavors. Her professionalism and helpfulness have been instrumental in my successful purchase of multiple houses. She is a highly knowledgeable and professional real estate agent who goes above and beyond to ensure a smooth and satisfying experience. I highly recommend Soraya for her expertise and dedication to her clients.
Dhimal · 23 October 2023
Agent replied · 21 March 2024
Hi, We are so glad to hear! Thankyou for your lovely review. Kind regards Haart!
★★★★★ 5/5
GoogleWe’re in the initial stages of an unexpected house move and didn’t know where to start. After the first call with Soraya I just knew I was dealing with an amazing agent. She instantly arranged an appointment for me with Holly as a valuer and then put me in touch with a mortgage advisor. I spoke to Holly who just put me at ease straight away and thought outside the box on what we could do in the situation we’re in. After a few weeks of worry, Holly made us feel
excited about our new venture. We’ve now got a plan of where to start and will 100% be in touch with Holly throughout! Thanks Haart! XPositiveResponsiveness, Professionalism
Abigail · 20 June 2022
Agent replied · 19 June 2024
Thank you for your lovely review! Soraya & Holly is very happy they could help!
Kind regards
haart team 😊 …
★★★★★ 5/5
GoogleThe service we have received so far from Haart has been fantastic. Soraya has been excellent at communicating with us and has kept us in the loop, we have not had to chase anything unlike with other estate agents we have dealt with. She is also always so friendly on the phone. Thank you!
Megan · 20 May 2024
Agent replied · 19 June 2024
Hi Megan, Thankyou for your lovely review! Kinds regards Soraya and the team at Haart x
★★★★★ 5/5
GoogleI recently viewed a property with Soraya
I found her very friendly and knowledgeable . I felt at ease viewing the property and she answered each question I raised with her in a clear and professional manner.
Beverley · 23 May 2026
Agent replied · 23 June 2026
Hi, thank you for your lovely review! Kind regards, haart x
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