Trusted Agent profile · Hove
★★★★★
221 reviews across 2 platforms
82 Church Road, Hove, BN3 2EB
Simply Lettings's office in Hove, at 82 Church Road, is rated 4.6 out of 5 across 221 reviews on two platforms, including 214 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Simply Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
Every review we hold for the Hove office, from every platform, shown as written. First names only.
5/5
GoogleSam and the team at Simply Lettings were incredibly helpful, responsive, reliable and friendly throughout our tenancy. We highly recommend them and will be going straight back to them when we next live in Brighton!PositiveResponsiveness, Quality, Professionalism
Many thanks for your review Andy! Don’t hesitate to get in touch when you return!
5/5
GoogleI move one property from an agent I was unhappy with as they did not know the current legislations. Simply Lettings took over and are brilliant and so easy and friendly to work with, so I moved my whole portfolio to them. They are fast and quick to fix any problems, always keen to make sure everything is ok with a follow up call, comes up with great suggestions. I feel very much taken care of and that my properties are very well looked after! I would strongly recommend Simply Lettings, then you know everything is up to date and you don’t have to worry.
Thank you for your kind review Inger - anytime 👌🏻 …
1/5
GoogleAVOID if you are a foreigner or not have a guarantor, even if your salary is 5 times the rent and you offer pay 1 year upfront they will not even notify the landlord so he can decide. They have this as a general rule for any place they …
Hi Ana - thank you for your review. Landlords are well within their rights to ask for a UK homeowner guarantor regardless to being British or non British, this applies to the vast majority of landlords. I completely disagree with your comments calling us unfriendly as this contradicts all over reviews. All the best moving forward!
5/5
GoogleAlways been very impressed with Samuel and his team. Very fair, honest, and professional in finding good tenants for my property. Highly recommended if you’re looking for an agent to rent your property out with.
Thanks for your review James - always a pleasure!
5/5
GoogleProfessional, Transparent, Quick and Friendly! Simply Lettings are genuinely one of the best agencies I’ve had the pleasure of working with. Sam has gone above and beyond to cater to our needs and has been hugely professional and transparent throughout the process. Carly and Pedro have also been very friendly and helpful. I’ll certainly look to continue working with Simply Lettings in the future, given how quick, informative, caring and friendly they are!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your very kind review Rebecca!
5/5
GoogleVery helpful with our move from Bournemouth to Brighton, issues with references were understood and our slightly unusual situation financially was put forward to the landlord when other agencies used this as a way of gatekeeping us from even viewing a property. Said they'd try and get us in for the 14th Feb and this promise was kept as we collected the keys on that day, no pressure in signing contracts and were given time to talk things over at every point. Will definitely look to work with you again in the future!
Morning Joe - thank you for your kind words and glad you’re happy in the new home!
5/5
GoogleI’ve dealt with a numerous agencies in Brighton but nothing compares to Simply Lettings. The whole team is just amazing, always being there for you ! Due to covid-19, I wasn’t able to view the flat I was interested in, but Sam’s help was invaluable! He literally spent hours on the phone, helping me to decide and answering all my questions with so much detail - such a real professional ! Carly and Pedro on the other hand are such gems - they always reply to your emails/calls within seconds or when you see them, they always have that big smile , making you feel so welcome ! I would definitely recommend Simply Lettings to anyone that thinks of moving to a new flat in Brighton ! - undoubtedly, its stuff is that type of people you want to deal with: kind, friendly, real professionals, sort everything out immediately! And they also have such a wide variety of flats that suit all pockets ! :)PositiveResponsiveness, Quality, Professionalism, Value
Sonia that was such a lovey review, we really appreciate it! Enjoy living in your beautiful new home and don’t hesitate to contact us for any help!
5/5
GoogleSam and the team at Simply Lettings have been a pleasure to deal with. They provided a professional and trouble-free process from expression of interest through to getting the keys! I thoroughly recommend them!
Many thanks for your kind review Charles - hope the move went well!
1/5
GoogleBooked 3 viewings for today 28 Feb, 2019 and missed a lecture and an appointment only to arrive to the first to find no one there. I ring and a kind lady explains the viewings were cancelled but I have no messages from Simply Lettings on my mobile and no email, no contact whatsoever to inform me the viewings were cancelled. Unbeknownst to me the third consecutive viewing - which is a 20 min drive away - was also Simply Lettings but turns out this one wasn’t booked at all! Apparently a call was made to my phone but no messages exist from Simply Lettings though other letting agents managed to leave messages this week. Appalled that half my day has been wasted along with fuel. I work 2 jobs around university and can’t afford to have my time wasted like this. Unimpressed.
Hi Jonny - I’m sorry to hear that you’ve had some time wasted however we tried calling you several times to inform you that the properties have been let - the line would not connect and didn’t give us the option to leave you a voicemail. I understand from your conversation with my colleague you were not able to communicate yesterday. Should you wish to view new properties in the future please supply us with your email address so we have another way to contact you. Should you wish to discuss please don’t hesitate to contact us on 01273 729 000 or lettings@simply-lettings.co.uk
5/5
GoogleSimply Lettings were fantastic throughout our tenancy, any issues were professionally and quickly sorted, I can't thank Sam, Pedro & Carly enough!PositiveResponsiveness, Quality, Professionalism
Many thanks for your review George, much appreciated!
1/5
GoogleIf there was zero, I would put zero. I have offered to pay 12 months rent up front, they didnt even care, only replied saying "That would not be possible". Simply Lettings Brighton claims that they only have booked properties with the landlords insist on having a UK home owner guarantor. -Stay away.
Hi Melis - many thanks for your review however you cannot blame us for yourself not meeting the landlords requirements. A landlord is well within their right to ask for a Guarantor and as you couldn’t provide one we didn’t want to waste either your or our time. Wishing you all the best with your property search.
5/5
GoogleWe have been renting via Simply Lettings for years and Sam and his team are brilliant.
Thank you very much Dirk!
5/5
GoogleAwesome team at Simply. Really helpful, friendly and accommodating! Would highly recommend..... my landlord likes them a lot to so positive o both sides! Thanks to Sam & Karen and the team!
Hi Jess thank you for your kind words and hope you’re loving the house!
1/5
GoogleDisrespectful! I found the agent disrespectful during the viewing time.
Dear A Aleem - thank you for your review. After investigating you arrived 17 minutes late for the viewing and my colleague still showed you the property even though this had a huge knock on effect to the rest of our appointments for the day. Please call me on 01273 729 000 to discuss, thank you
5/5
GoogleAn absolutely lovely team, so helpful and quick. No problems whatsoever. Cannot recommend them highly enough. Thank you Pedro, Carly and Sam!PositiveProfessionalism
Thank you for your kind review Elizabeth - hope you’ve settled in to your beautiful house!
5/5
GoogleSimply Lettings provide a great service for landlords! They have been incredibly helpful, have made thorough background checks for the right tenant, with great communication throughout the process and the rent is always on time. A no fuss, honest, hardworking agency who are simply the best!
Thank you for your lovely review Stephanie! Glad you’re happy!
5/5
GoogleI can't praise Simply Lettings highly enough. From the very first viewing of my new flat I knew they operated a friendly and honest service. No hard sell which was refreshing, but on hand to quickly answer any questions. Paper work, checks and admin was all dealt with quickly and no stress. The fee structure is simple to understand with no hidden costs. Frank, Sam and Karen are super professional and I wouldn't hesitate to recommend them.
Hi Matt - thank you for your lovey review and bottle of bubbly! Absolute pleasure and hope you’re enjoying your new property!
5/5
GoogleFriendly, honest, simple and professional, great experience overall. Big thanks to Carly, Sam and Matthew who have all been involved with finding ourselves a new home.
Thanks for your review Artur! Hope your rabbit is enjoying the new home 🤗 …
5/5
GoogleA great team who looked after us a tenants a few years back and now on the other side as landlords... first class!! Thanks again Sam and the team.
Thanks for looking after the place so well Lee, best of luck in the future!
5/5
GoogleAbsolutely outstanding service from Frank, Sam and Karen! Having rented through Simply Lettings twice, I can confirm that both times they have been such a pleasure to deal with. If you are looking for excellent service, a stress-free experience and friendly staff that go the extra mile to help accommodate your needs then you must get in touch with them. They are amazing! I could not have asked for a better experience. Thank you so much again!
Thanks Elizabeth absolute pleasure!
5/5
GoogleI can't thank Sam and team enough for their excellent service. The friendly 'can do' attitude, responsiveness and customer focus is highly commendable. Very strongly recommended.
Thanks Ross - any time! 👍🏻 …
5/5
Google5 stars and 5 stars only !! best Leting agents ever ... easy contact .. maximum profesionalism .. Email ... Phone call .. Text mess....you name it ...its all there !! Let 2 propertys with you guys allready if I need to let another one I know where to go !! highly recomended to all ... this people are fair and will help you too ;) thanks guys ;)
Many thanks for your review Jay - always a pleasure and hope you’re enjoying your new home!
5/5
GoogleThese are Amazing kind Honest Hard working people. They think NOT just about £ about how they can Help vulnerable people too if possible !. My story is a perfect example of their good heart's Making this world a better place too live. example of their dedication too making this world a better place too live.this craziness
Thank you for your lovely words Mia, hopefully your quality of life will now improve! Hope you have settled in well!
5/5
GoogleHaving used this agency to rent my new Home l can highly recommend it at all Times professional guiding me through All the stages of the process keeping me updated throughout All the staff courteous And helpful at all times eager to help And answer questions punctual at all Meetings can say with confidence that l Would use them again should the Occasion arise a great team
Many thanks for your review David!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Simply Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
