Trusted Agent profile · Hove · East Sussex

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Sawyer and Co Hove reviews

★★★★★ Excellent

1,147 reviews across 2 platforms

52 Church Road, Hove, East Sussex, BN3 2FN

Sawyer and Co's office in Hove, East Sussex, at 52 Church Road, is rated 4.7 out of 5 across 1,147 reviews on two platforms, including 1,142 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

1,142

Reviews on Google

This office

Reviews

Every review we hold for the Hove office, from every platform, shown as written. First names only.

5/5

Google

We had a very good experience letting from Sawyer and Co, our property manager Emma Marcantonio was both efficient and very friendly and approachable. Queries were always dealt with quickly. Would recommend their service.

Lizzi · 22 June 2017

5/5

Google

Jade is very helpful and always quick to reply to any queries we have via email/phone. Friendly and approachable, we know any problems we have will get sorted when we hear back from Jade.

Alice · 22 June 2017

5/5

Google

Great estate agent with friendly and supportive team.

Susan · 22 June 2024

Agent replied · 22 June 2026

Thank you for your kind words! We’re delighted to hear that you had a positive experience with our friendly and supportive team. Your feedback is greatly appreciated!

5/5

Google

The agent has been so amazing and helpful.

Juliet · 22 June 2024

Agent replied · 22 June 2026

Thank you for your kind words! We're thrilled to hear that our agent has been amazing and helpful. Your feedback is greatly appreciated, and we're here to assist you whenever you need!

5/5

Google

As a young couple buying a flat for the first time we couldn't fault sawyer & co. As we have discovered this process is not always straight forward and can be …

Lesleyjane · 17 September 2022

Agent replied · 30 September 2023

Thank you so much for leaving us this feedback. Lucy will be so pleased. Best of luck in your new home. We’ll be here to help you in the future

5/5

Google

Mia has helped and updated me along the way. Kudos to all the staffs as they are very efficient and always ready to answer my questions.

TET · 3 April 2023

Agent replied · 30 September 2023

Thanks for your review, Mia and the rest of the team will be pleased to hear your feedback!

4/5

Google

Knowledgeable. Attentive. Responsive. A polite, well-trained team.

Kit · 22 June 2024

Agent replied · 30 September 2023

Thank you for taking the time to leave a great review!

5/5

Google

A really excellent service. I'd highly recommend!

Joanna · 22 June 2024

Agent replied · 30 September 2023

Thank you so much Joanna, we're delighted to have helped.

5/5

Google

We've had Sawyers manage our property for a number of years and they are always incredibly helpful and efficient in resolving any problems for us and our tenants. Thoroughly recommend them

Chris · 30 September 2022

Agent replied

Thanks for taking the time to leave a review Chris

5/5

Google

I worked with Sawyer & Co to secure a rental property in Hove. Their agents (Grace & Paige) were very professional, friendly and punctual. I would definitely recommend Sawyer & Co to others.

Kofi · 22 June 2022

Agent replied

Thanks for taking the time to leave Grace and Paige such nice feedback Kofi. Really happy to hear you were happy with our service.

5/5

Google

I successfully rented a flat from saywer hove. Great, hardworking, friendly staff. I am a happy customer. I have a good experience with the friendly team! Thanks a lot ! Will use again

Andrew · 22 June 2022

Agent replied · 30 September 2023

Thanks Andrew - look forward to helping again soon

5/5

Google

We have been using Sawyer & Co for a few years now, for both our rental properties and we couldn’t be happier. They are very professional to work with and really help to take all the stress …

Jamie · 17 September 2021

Agent replied

Thanks Jamie, we're over the moon that you are happy with the service Paige, Rosie and Kerry-Anne have given you. Thank you for trusting us with your investment properties. Hopefully we can continue to help with your growing portfolio.

5/5

Google

A wonderful agents, they have been so helpful throughout our lettings process. Tracey (property manager for lettings) has been particularly helpful and always gone the extra mile when we needed appliances fixing or our contract extending. I …

Gabriella · 17 September 2021

Agent replied

Thank you for your comments Gabriella, Tracey is very happy with your comments and she hopes to help you whenever you need her.

5/5

The Trusted Agent
Tenant

Very good professional agency, definitely recommend

I'm a tenant with Sawyer and Co already for almost a year, from the beginning they were very helpful, all documents I signed with them online which was very easy and convenient way for such a busy person as me. Property had few faults but agency sorted them all. Flat didn't have a heating so my agent even negotiated this with the landlord and the heating was done, also they refreshed bathroom a bit, fixed my drafty windows and every time I needed something my agent responded very quickly, she is the best - Emma Marcantonio. I'm very glad I've chosen Sawyer and Co. Wishing you a good business and many happy customers, thank you for a great job Kind regards, Katalin

Katalin · 14 November 2017

5/5

Google

I couldn't have chosen a better company to deal with. I needed a valuation to be done for Probate and therefore had to have 3 Valuations done with local Agents. Nick Daley did a valuation for me on behalf of Sawyer & Co and he stood out by far from the other Valuers. He was warm and friendly and gave some very helpful and professional advice which is what I needed at the time and was understanding of my situation. In the end I decided to go down the path of renting the property outbrather than selling and he introduced me to his colleagues on the Lettings side of the Company who were just as friendly and professional and commuted to meeting my requirements. My property was rented out within a couple of weeks and have been more than pleased with their Management services. What came over the most for me was that Sawyer & Co all work together as a team so they share successes jointly not individually which is very refreshing to see in the Estate Agency industry. I cannot sing their praises high enough. Well done. Frances

Franceslmais · 21 October 2017

5/5

Google

Excellent service from Grace and Paige in the Lettings Team. I needed to move quickly and Grace found me the perfect property and Paige facilitated the move within the needed time frame. Thanks to them both for being fantastic!

Amanda · 23 June 2021

Agent replied

Thanks Amanda we are very happy to hear Grace and Paige have helped you with the move in quickly.

5/5

Google

Sawyer & co took over from fox & sons as our estate agents and we were so happy our landlady made the change. They were so much more organised and together, helpful with issues and quick to name repairs.

Rachel · 22 June 2021

Agent replied

Thank you Rachel we hope you have a wonderful christmas

5/5

Google

We’ve been extremely happy with the service provided by Sypros. He has been very responsive to issues, and has resolved them quickly and efficiently. It’s also very refreshing to have a property manager who seems so genuine and friendly.

James · 22 June 2021

Agent replied

Thanks for the time to leave us a review James - Spyros is a great addition to our team and we hope he can continue to advise and guide you in the future.

5/5

Google

I had an excellent experience with selling my property with Sawyer and Co in Hove. Bob Beaken the Sales Negotiater was always helpful and supportive. Thank you!

Melody · 22 June 2020

1/5

The Trusted Agent
Tenant

Terrible block management and worse customer service

Abysmal block management service. Zero concern for health & safety, and totally unresponsive. A serious ceiling leak in my former rented flat lasted for 8 months (may be fixed by now, I had to move because of it), ending up with a gaping filthy 1m hole in the ceiling, but "limited budget" meant they were leaving months between updates. All the while my house was flooding each time it rained since October 2016. They still, bizarrely, responded to this complaint claiming that they "had not acted improperly". I consider a functional ceiling to be fairly fundamental, but from the reaction of Sawyer & Co block management services, it was as if I was asking for luxury. They're fine when things are going well, but they honestly cannot be trusted to care for properties. I would be disgusted if I owned that property, or any managed by Sawyer & Co. Photo available https://drive.google.com/file/d/0B4wW9SX3SPYgbDZzb1VHQkp5SUk/view?usp=sharing

JW · 15 August 2017

4/5

Google

We have been living in our property managed by Sawyers and Co since Feb 2016, and since being assigned our own property manager, Jade, it has made things so much simpler. We know who to email/phone if there are any issues and it saves having to explain issues multiple times with just one main point of contact. Jade has always been very thorough, efficient and quick to deal with any issues that we have had, and it has made our experience a lot simpler. It is easy to contact her when issues arise and we have always had things sorted when necessary. Some less urgent things have taken a bit longer, but most of the time this was to do with the specific contractors and not the letting agents. From my experience, Saywer and co are very efficient compared to other letting agents, and Jade manages our property, well and in a friendly manner, which makes it much easier for us.

Bryony · 22 June 2017

5/5

Google

Emma at Sawyer & Co is courteous, efficient, thorough and a pleasure to deal with. She is a credit to the lettings team and nothing is ever a problem! Eva at Sawyer & Co is very pleasant to deal with, courteous and attends to any queries that may arise. She has resolved in a timely fashion a couple of hiccups with our tenant and I always get a rapid response - often after normal working hours which is impressive! Well done!

Sacha · 22 June 2017

5/5

Google

I have worked with Sawyer and Co., since 2008 and am thrilled with their service. The Sawyer team answer my inquiries promptly and inform me of any tenant/property issues in the same fashion. I live abroad and am so grateful that I chose Sawyer to manage my property. Among some of the things I am most impressed with are the semi annual property inspections. The reports always provide a detailed description of the condition of the flat with photographs to bolster the report. My experience with Sawyer over the years has only been positive and I cannot recommend them strongly enough.

Karen · 22 June 2017

5/5

Google

I have to say I've had a really pleasant experience with Sawyer's - from Toby who initially showed me around a property I'm about to move into, to Kerri Anne's professional and swift handling of the referencing procedure and then Harriet who has taken over from the referencing side of things - they've been fast, kept in touch, exceptionally polite and really nice to deal with. Moving house is extremely stressful with so many things to consider and many variables to endure so to have a letting team who are all skilled at making this process as easy as possible and to have warm, friendly and just plain good old fashioned customer service is a total game changer when you've had poor experiences elsewhere. I usually avoid estate agents but I would most definitely recommend this particular office to my friends and colleagues if they're considering a move in Brighton & Hove. Thanks!!!

Lottie · 22 June 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sawyer and Co's Google reviewsLeave Sawyer and Co a review

Awards

The Trusted Agent 2026 results for Sawyer and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Sawyer and Co Hove is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Lettings (Landlords), South East (Sussex)
  • SilverESTAS 2026: Lettings (Tenants), South East (Sussex)
  • Best in County (1)ESTAS 2026
    • East Sussex: Lettings (Landlords & Tenants)
  • Best in Postcode (1)ESTAS Best in Postcode 2026
    • BN3 Sales & Lettings (Landlords & Tenants)

ESTAS winner in two years: 2025, 2026.

ESTAS awards by year, 2025
  • 2025 1 Best in Postcode ESTAS 2025 winners

    • Best in Postcode (1)ESTAS Best in Postcode 2025
      • BN3 Lettings (Landlords & Tenants)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Sawyer and Co Hove won awards at EA Masters in one year, most recently 2022.

EA Masters winner in one year: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

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Questions about Sawyer and Co Hove

What do tenants say about Sawyer and Co Hove?

4 reviews from tenants, rated 4.0 out of 5 on average. For example, Katalin wrote: "I'm a tenant with Sawyer and Co already for almost a year, from the beginning they were very helpful, all documents I signed with them online which was very ..."

Has Sawyer and Co won any awards?

Yes. Sawyer and Co won Platinum in The Trusted Agent 2026 awards. It also won Gold for Lettings (Landlords) in South East (Sussex) and Silver for Lettings (Tenants) in South East (Sussex) at the ESTAS 2026 awards, and 4 other industry awards since 2022.

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