Trusted Agent profile · Hove · East Sussex

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Sawyer and Co Hove reviews

★★★★★ Excellent

1,147 reviews across 2 platforms

52 Church Road, Hove, East Sussex, BN3 2FN

Sawyer and Co's office in Hove, East Sussex, at 52 Church Road, is rated 4.7 out of 5 across 1,147 reviews on two platforms, including 1,142 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

1,142

Reviews on Google

This office

Reviews

Every review we hold for the Hove office, from every platform, shown as written. First names only.

1/5

Google

I would not recommend selling property through Sawyers. I chose them as I thought they would do a good job. However, they managed the sale of my flat very badly, and nearly a year later, I have lost the sale and am out of pocket having moved my tenant out, on their recommendation. Not a good experience. It has cost me dearly.

Felicity · 22 June 2018

Agent replied

Hi Felicity. It's always disappointing when a sale falls through, we'd be happy to discuss this in full with you if you'd like to call us.

1/5

Google

Unethical, no class. Offer had been accepted by the buyer and was legally moving forward. …

Sam · 17 September 2024

Agent replied · 24 August 2024

We regret to hear about your parents' experience and want to address any concerns you have. Based on our review, we have not found any indication of improper actions on our part. We encourage you to contact us directly so we can discuss this matter further.

5/5

Google

Fantastic service from both Mia and Esme, really helpful and made the stress of moving a whole lot easier. thank you!!

Eliot · 22 June 2024

Agent replied · 22 June 2026

Thank you for your feedback! We’re so pleased to hear that Mia and Esme were able to make your move less stressful with their helpful service. It was a pleasure assisting you, and we wish you all the best in your new home!

5/5

Google

Esme and the Sawyer & co. team are very responsive. Professionalism, attention to detail and human touch was very much appreciated.

Sam · 22 June 2024

Agent replied · 22 June 2026

Thank you for your feedback! We’re pleased to hear that Esme and the team provided responsive and professional service, along with a personal touch. Your appreciation for their attention to detail means a lot to us. We look forward to assisting you again in the future!

5/5

Google

Bob and Simon have been super professional and keeping communication flowing between all parties. My very difficult experience of selling my late mum’s flat was made easier, thanks to your personal handling and efficient care. Thank you.

Natasha · 22 June 2023

Agent replied · 30 September 2023

Thanks for taking the time to leave a review Natasha. We're so pleased we could help.

4/5

Google

Generally very helpful and professional but we were surprised at the extent of the referencing process, which we were not warned about by anyone at Sawyer. As i'd made clear my partner was just waiting to sign for a new role, it would have …

Joe · 17 September 2022

Agent replied · 30 September 2023

Thanks for your feedback Joe. We hope you have settled in well and are enjoying your new apartment. Please do keep us up to date with any issues you might have in the future and we will try and remedy as and when they arise.

5/5

Google

Absolutely thrilled with the service I received from Grace at Sawyer and Co. She was so informative and helpful; she really made the whole experience easy for me. I was shown round a few properties by Grace and each time she made me feel so welcome and really listened to what I wanted.

Isabella · 22 June 2021

Agent replied

Thank you for your nice words Isabella - Grace is very grateful

5/5

Google

Very easy check-in process with Mia, minor issues with the property were dealt with quickly and efficiently. A big thank-you!

Varo · 22 June 2024

Agent replied · 30 September 2023

Thank you so much for taking the time to leave us a review Varo!

5/5

Google

Sawyer and Co has always been super helpful and quick to respond. Linda in particular has been a life saver!

Jack · 22 June 2024

Agent replied · 22 June 2026

Thank you for your kind feedback! We’re delighted to hear that you’ve had a positive experience with Sawyer & Co and that Linda has been especially helpful. Your appreciation means a lot to us, and we're here to assist you whenever you need!

5/5

Google

Grace was amazing helped me through every bit.

Yahya · 21 August 2020

Agent replied

Thank you Yahya - best of luck in your new home.

5/5

Google

Chris, Bob, Chloe and the rest of the team at Sawyer and Co provided a very professional, high quality and attentive service throughout the full sale process. We decided to go with Sawyer and Co after not having a good experience with other …

Ishbel · 17 September 2022

Agent replied · 30 September 2023

Thank you so much for your lovely words Ishbel. Thank you also for trusting us with moving homes its a big decision which we don't take lightly. We wish you the best of luck in the future and hope to have the opportunity again to help if you move again.

5/5

Google

Sawyers and Co, what can we say…. Just a big Thank you on such an excellent team effort. Having lived locally for over 20 years, we had no hesitation in placing our property move in safe, knowledgeable and professional hands. Chris, Bob and …

Careen · 17 September 2022

Agent replied · 30 September 2023

Thanks so much Careen, we hope you love your new place. Best of luck with your new chapter.

5/5

Google

Cerys, Danica and Kerry Anne have all been brilliantly helpful, effective, professional and efficient. I really appreciate their involvement and their commitment to letting my property.

Emily · 22 June 2025

5/5

Google

Sawyer & Co have made what could have been a stressful experience, a seamless one. I had to find a rental property with less than two weeks' notice, and it needed to have a six month break clause. As soon as I put in my offer on the flat of …

Louisa · 17 September 2021

Agent replied

Thanks for your review - we ‘re so happy Paige has been helping so many clients - best of luck

5/5

Google

Our experience with agency was excellent. Mia Boothby, lettings coordinator, was very professional and helpful during the whole process.

Margareta · 22 June 2024

Agent replied · 22 June 2026

Thank you for your positive feedback. We’re pleased to hear that your experience with the agency was excellent and that you found the process professional and helpful. We’re glad we could assist and look forward to working with you again!

5/5

Google

I have been using Sawyer & Co for several years now and have been consistently satisfied with their service.

Bryan · 22 June 2024

Agent replied · 22 June 2026

Thank you for your continued trust in us! Your support is greatly appreciated, and we look forward to assisting you for many more years to come!

5/5

Google

Sawyer & Co have been a pleasure to deal with from start to finish with letting our property. From marketing right through to check in, the communication from the team has been excellent, speedy and they have been on top of everything. …

Danielle · 17 September 2022

Agent replied · 30 September 2023

Thank you for this feedback

5/5

Google

We have only positive things to say about our numerous dealings with Sawyer & Co. We have experience of using them for sales, block management and lettings and would highly recommend them for all of these. With our most recent sale many …

Laura · 17 September 2022

Agent replied · 30 September 2023

Hi Laura, Thank you so much for leaving us such lovely feedback. We are over the moon to hear that all of our departments made every aspect of your move easier. We would love to help you again in the future if needed. … More

5/5

Google

We used Sawyer & Co to sell our flat in Hove and were very glad we had chosen them. Throughout the process we were kept well informed and felt that we were being consulted and listened to right through to the end. …

Colin · 17 September 2022

Agent replied · 30 September 2023

Morning Colin, Thanks for your feedback. We loved the opportunity to sell in Wick Hall. Such a beautiful building. We would love to help again in the future if the time comes.

5/5

Google

I engaged with Sawyer & Co recently in the process of renting a flat in Hove. The service and personal engagement I received from Esme and Mia throughout the process were outstanding. I cannot praise them enough for making the process so …

Daleen · 17 September 2022

Agent replied · 30 September 2023

Thank you for such lovely feedback Daleen.

5/5

Google

Nice experience dealing with this agency and with Bob Beaken who took care of my case. Felt a more human treatment than previously experienced with state agencies. Felt rushed at the end of it but overall a smooth and transparent process.

A · 26 November 2024

5/5

Google

Was recently shown round a few properties by the lovely Esme, all round a positive experience. Highly recommend!

Nadia · 22 June 2024

Agent replied · 22 June 2026

Thank you for your feedback! We’re glad to hear that your experience with Esme was positive while viewing properties. Your recommendation means a lot to us, and we look forward to assisting you again!

1/5

Google

Showed me 7 of the 10 worst places I saw in Brighton. Keep in mind that 10-15% of the places I saw did not have a full floor/walls/ceiling and that number becomes scary. All their advert pictures were beautiful, surprise surprise. …

Daniel · 17 September 2022

Agent replied · 30 September 2023

Hi Daniel, thank you for taking the time to express your perspective. We would welcome the opportunity to discuss the things that you mention here. We care deeply about customer service and also pride ourselves on always acting in the best interests of our client. Please contact me directly. Chris Sawyer.

5/5

Google

We moved into our new letting property about 2 weeks ago and all of our dealings with Sawyer & Co (and Spyros in particular) have been professional, easy and fantastic so far. All our questions/comments are answered immediately and we feel …

Lyndie · 17 September 2022

Agent replied · 30 September 2023

Thank you for your review Lyndie

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sawyer and Co's Google reviewsLeave Sawyer and Co a review

Awards

The Trusted Agent 2026 results for Sawyer and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Sawyer and Co Hove is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Lettings (Landlords), South East (Sussex)
  • SilverESTAS 2026: Lettings (Tenants), South East (Sussex)
  • Best in County (1)ESTAS 2026
    • East Sussex: Lettings (Landlords & Tenants)
  • Best in Postcode (1)ESTAS Best in Postcode 2026
    • BN3 Sales & Lettings (Landlords & Tenants)

ESTAS winner in two years: 2025, 2026.

ESTAS awards by year, 2025
  • 2025 1 Best in Postcode ESTAS 2025 winners

    • Best in Postcode (1)ESTAS Best in Postcode 2025
      • BN3 Lettings (Landlords & Tenants)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Sawyer and Co Hove won awards at EA Masters in one year, most recently 2022.

EA Masters winner in one year: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

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Questions about Sawyer and Co Hove

What do tenants say about Sawyer and Co Hove?

4 reviews from tenants, rated 4.0 out of 5 on average. For example, Katalin wrote: "I'm a tenant with Sawyer and Co already for almost a year, from the beginning they were very helpful, all documents I signed with them online which was very ..."

Has Sawyer and Co won any awards?

Yes. Sawyer and Co won Platinum in The Trusted Agent 2026 awards. It also won Gold for Lettings (Landlords) in South East (Sussex) and Silver for Lettings (Tenants) in South East (Sussex) at the ESTAS 2026 awards, and 4 other industry awards since 2022.

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