5/5
Facebookwanna send a massive thanks for the great job the lettings team especially Kelly (for her patients 🙏) on helping find me an amazing property would recommend stay blessed 🙏
Trusted Agent profile · Hove
Robert Luff and Co Hove reviews
★★★★★
219 reviews across 3 platforms
28 Blatchington Road, Hove, BN3 3YN
Robert Luff and Co's office in Hove, at 28 Blatchington Road, is rated 4.7 out of 5 across 219 reviews on three platforms, including 174 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.
174
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
25
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Robert Luff and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Hove office, from every platform, shown as written. First names only.
Facebook5/5
GoogleRobert Luff recently marketed and sold my house. I received excellent personal service and attention to detail.
Agent replied · 29 August 2024
Thank you so much for your lovely review Sally. We’re delighted to hear that you received excellent personal service and attention to detail from Robert Luff & Co during the sale of your house. It’s wonderful to know that our team made such a positive impact on your experience. If you need any further assistance or have any questions in the future, please don’t hesitate to get in touch. Thanks once again for your kind words. The Robert Luff & Co Team.
1/5
TrustpilotNot at all professional
Agent replied · 25 December 2025
We're sorry to read this disappointing review. We'd love the opportunity to rectify the situation if you'd be happy to contact us and give us further details.
5/5
GoogleVery good and efficient hands on service provided by Phil and the Team. Also excellent communication would highly recommend.
Agent replied · 29 August 2024
Thank you so much for your positive review Parimal. We’re delighted to hear that you found Phil and the team’s service both efficient and hands-on. It’s great to know that our communication met your expectations as well. Your recommendation is greatly appreciated. If you need any further assistance in the future, please don’t hesitate to get in touch. Thanks once again for your kind words! The Robert Luff & Co Team.
1/5
FacebookJasmine is wonderful. However the unprofessional unethical idiot who tried to tell me that I HAD to use their mortgage advisor in order to make my offer more appealing made me realise how unprofessional some of the staff are here. Shame really.
5/5
FacebookWhere to start. From beginning to end Robert Luff were excellent, from locating the property to completion and hitting the stamp duty exemption target (by 3 minutes) Sales progression is a separate entity and means focus on helping you purchase your property is just an email away. Our contact Sue, was amazing. Ending up with a nice welcome pack when we picked up the keys. A joy (never thought I’d say that!
5/5
TrustpilotAmazing
Amazing - really happy.
Agent replied · 6 June 2026
Thank you for the 5 Star Review Stephen!
5/5
GoogleAll of the team at Robert Luff have been fantastic throughout our purchase of our lovely new house in Brighton. We could not have asked more from them! Would thoroughly recommend! Matt and Rossana
Agent replied · 11 June 2024
It really is a lovely new house! Thank you again for choosing Robert Luff & Co and for the kind review. We wish you every happiness in your new home. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. The Robert Luff & Co Hove Team
5/5
GoogleI have been really impressed by Robert Luff and Co. They have been extremely helpful and have made the process as stress-free as possible. Their communication is clear and they are always happy to answer any questions. Thank you!
Agent replied · 11 June 2024
Thank you very much for the kind review Emily. We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. All the best in your new home. The Robert Luff & Co Hove Branch
5/5
GoogleRobert Luff have been great throughout the whole process of buying our property. Great communication and they are always very accommodating. Lovely team and would definitely recommend!
5/5
GoogleFab team at Robert Luff Hove - nice guys who get the job done. Thanks again.
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5 Star review Beth! We hope you'll recommend our services to others.
5/5
GoogleVery professional and always helpful. Heb & Dom answered all queries promptly and liaised with solicitors to progress sale and purchase. A five star service. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 June 2024
Thank you very much for the 5 Star review Dave! We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. All the best in your new home. The Robert Luff & Co Hove Branch
5/5
GoogleThese guys were brilliant from start to finish. Highly recommended.
5/5
GoogleWhat excellent service from Heb and Dom at Robert Luff. They may the whole process very easy to sell our apartment. Would certainly recommend them!PositiveProfessionalism
Agent replied · 11 June 2024
Thank you very much for the kind review Andrew. We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. All the best in your new home. The Robert Luff & Co Hove Branch
5/5
GoogleHive branch were fantastic and helpful start to finish . Even got a little goody bag
Agent replied · 11 June 2024
Thank you very much for the kind review Bernadine, we hope you enjoyed the contents of the goody bag! We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. All the best in your new home. The Robert Luff & Co Hove Branch
5/5
GoogleHelpful and friendly, great agents.
Agent replied · 11 June 2024
Thank you very much for the kind words.
5/5
GoogleVery professional viewing and has follow up sending new properties
Agent replied · 11 June 2024
Thank you very much for the kind review Diego, it will be our pleasure to assist you with your property hunting. If we can offer any further assistance, please do not hesitate to contact one of the team The Robert Luff & Co Hove Branch
1/5
FacebookI think 3 weeks and 5 days respectively is too long to reply to a relatively simple email request.
Agent replied · 26 November 2025
Excellent once more.🥵 can't get into the office without an appointment. Try to book an appointment but no reply.
5/5
FacebookGoring branch are LEGENDS! Couldn’t possibly recommend highly enough! Dave, Jack, Jamie and Laura, FANTASTIC!!
Agent replied · 26 November 2025
Wow! Thankyou Joanne!
1/5
FacebookVery disappointed after waiting 2 weeks for an appointment to view a property , told occupants were difficult to get hold of and would get me a Boeing this week to find out that that have since let the property !!! Very unprofessional !
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you for taking the time out to leave us a fantastic 5 Star Review Sarah.
5/5
FacebookAlways helpful with very professional, knowledgeable and friendly staff. I would highly recommend them (and have done and will continue to do). A local company with lots of experience and definitely know their stuff!
5/5
FacebookThe entire team that helped sell my mums house after she died were fantastic from start to finish. Thanks
5/5
FacebookBest letting agents I've dealt with and found me a great flat within 24 hours of walking into their Worthing office.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Robert Luff and Co Hove
Has Robert Luff and Co won any awards?
Yes. In The Trusted Agent 2026 awards: Robert Luff and Co, Hove won Trusted Agent.
