5/5
TrustpilotGood service
I was impressed by the work of Lily in helping us secure our tenancy and the work of Laura in ensuring that our move-in went smoothly. Both gave quick and clear replies to any questions I had.
Trusted Agent profile · Hove
OCEANS PROPERTY MANAGEMENT LTD Hove reviews
★★★★★
1,664 reviews across 2 platforms
27, Western Road, Hove, BN3 1AF
OCEANS PROPERTY MANAGEMENT LTD's office in Hove, at 27, is rated 4.8 out of 5 across 1,664 reviews on two platforms, including 65 Google reviews rated 4.1.
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Reviews
Every review we hold for the Hove office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent service
Excellent service provided by all at Ocean - notably Abu, Hema and Laura. I really appreciated how well i was supported with the letting of my flat - great communication and a lovely tenant was found quickly. Very pleased.
5/5
TrustpilotMoving house is a stressful…
Moving house is a stressful experience...the team at Oceans helped to reduce our stress levels with their professionalism, knowledge and consideration.Having had some negative experiences in the past with estate agents, it was refreshing to have a positive one at last.If I was ever mad enough to go through this again...you'll find me knocking on Ocean's door
1/5
TrustpilotMis-sold my flat
Mis-sold my flat. They told me my lease length was a lot longer than it was in my lease contract. Quite a lot of other information was incorrectly presented by the estate agent too. Will be wary of them in the future.
5/5
TrustpilotSelling Late Parents House
Sandra & Anita would like to thank eveyrbody at Ocean Westbury-on Trym for help and assistance in selling their late parents house. We used Ocean legal for conveyanciny to keep every thing in house and it worked well. So again thanks for every thing and would use them again if we needed to.
5/5
TrustpilotLetting experience.
Very efficient and diligent un obtaining, reccomending and vetting tenants for my property.Kept well informed at all tmes and alays available for any queries.My thanks and appreciation for his competent and professional service in the participation in arranging this tenancy.
5/5
TrustpilotExceptional service from start to…
Exceptional service from start to finish! Wouldn't have considered anyone else to sell our property. Great staff.We also used Ocean Property lawyers and were very pleased with the service.
5/5
TrustpilotJulie at your Filton office was both…
Julie at your Filton office was both friendly, helpful and always available with a listening ear.Your Clifton office were also great, very professional, helpful and quick to respond. Great work Ocean. I'm hoping to move next year, I know you will be the first people I call. Thank you all.
5/5
TrustpilotTheir commitment to customer…
Their commitment to customer satisfaction is truly commendable. From the first meeting to completion, their team displayed professionalism and a genuine desire to meet our needs. I couldn't be happier with the results. Trustworthy, efficient, and a pleasure to work with, I highly recommend their services.
5/5
TrustpilotVery good service
Ocean lettings have been excellent at managing my property for around 11 years now. They assist with all aspects as needed, which is super helpful when living in another city to the property. Ocean have also assisted with related issues, like mortgages and sales when needed. Mirela Fedor manages my property and is very efficient at dealing with issues and responding to queries so that things get resolved.
5/5
TrustpilotChantelle has been great
Chantelle has been great throughout the whole process, reachable, helpful and efficient!
5/5
TrustpilotAmazing team!!!!!
We just bought a property with Ocean. They are very profesionale! Everyone is very good, but Tracey she is amazing!!!!!Thank you for all the help and good luck forward!!!
Agent replied · 14 June 2024
many thanks for your review - we hope you enjoy your new home and look forward to helping you again with your mortgages in the future.
5/5
TrustpilotGreat team
The moving process for us was unfortunately a very long one but all the staff at ocean were great throughout. They kept us informed at every stage and it really felt like they were trying their hardest for us. They’re a great team!
5/5
TrustpilotThe house was marketed well and sold…
The house was marketed well and sold very quickly.The photos taken highlighted the attributes of the house and garden.The Ocean team were very helpful and informative throughout the whole process.
5/5
TrustpilotOceans Property Lawyers
Oceans Property Lawyers (specifically Victoria and Claire) were fantastic in assisting me with a Buy To Let Mortgage. Very professional and always at hand to help via email or phone. I would certainly recommend them to anyone who required this or a similar service.
5/5
TrustpilotOcean Experience
Jemima & James are both absolutely brilliant, they made the letting process as smooth and hassle free as possible.I would recommend both of them and would add that they are a credit to Ocean as a company.
5/5
TrustpilotBig thanks to Chantelle
Big thanks to Chantelle, was a great help moving into our new place!
5/5
TrustpilotMy assigned agent (Amelia West) showed…
My assigned agent (Amelia West) showed patience in all her dealings with me, as compared to the numerous agents I contacted in Bristol. All my calls were answered, even at nearing closing hours. She listened to my concerns and offered practical suggestions or solutions. In fact, I concluded on my agreement because of her support, which in my view was professional.
1/5
TrustpilotDisgusted with the extortionate admin…
Disgusted with the extortionate admin fees applied to poor students when moving property.£330 plus to change a tenancy.Shame on you.
Agent replied · 14 June 2024
Your comments are surprising. Regrettably, these are standard costs that were clearly outlined in our tenancy agreement and the appropriate legislation. They account for legitimate expenses incurred by both Ocean Letting and Management and the landlord in situations such as this where a tenant decides to vacate within two months of a fixed-term agreement. This situation necessitates the expenditure of time, resources, and paperwork to integrate a new tenant into the agreement, ensuring uninterrupted occupancy for all tenants remaining, and complete rental payment to the landlord. As you may recall from your own experience, this process is quite thorough.Regards Ocean
3/5
TrustpilotPoor communication …
The communication was poor from the solicitors , which held up the purchase of my house. Took days to come back to emails. The app wasn't up dated so of no use.
5/5
TrustpilotOcean Financial Service Southville
Luigi had advised on and arranged our mortgage and insurance when we purchased our property and had such a positive experience, we wouldn’t have used anyone else for our renewal, completion and mortgage on our next. The service was once again exemplary throughout - nothing was too much trouble and anything we asked was addressed incredibly efficiently. Can’t recommend enough
5/5
TrustpilotExcellent move manager.
Cannot fault Ocean.A special mention for my move manager Melissa Bell from the Westbury on trym branch who was incredibly helpful and a voice of calm and reason at a difficult time.She was always ahead of the game with chasing the other side and I'm very grateful.All of the team were very good overall.
5/5
GoogleGreat treatment by the company staff, especially Mr. Tamer, and the reliability and cleanliness of the house
4/5
TrustpilotAbove and beyound
I can only speak about the branch in Shirehampton, they went above and beyond especially chris.Answering emails when they were off and even answering out of hours.My only bad experience is with the solicitors even though they are under ocean they aren't ocean and independent. Service was really good from the estate agents.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. OCEANS PROPERTY MANAGEMENT LTD hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
