Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent communication
Lisa and the rest of the team gave fantastic support throughout the process of buying our house. It took 11 months (no fault of theirs!) and we received regular communication throughout. Lisa was calm, diligent and patient, which helped us massively in this long process.
Alice · 16 December 2022
★★★★★ 5/5
TrustpilotExceptional service from Luigi Lattuca and Ocean Financial Services
We had an outstanding experience with Luigi, our mortgage advisor at Ocean Financial Services. Luigi's expertise and personalized approach made the financing process for our new home nothing short of exceptional.Luigi demonstrated a deep understanding of the mortgage landscape and went above and beyond to find the perfect solution for us and answer all of our questions. His professionalism, attention to detail, and commitment to a stress-free experience were truly remarkable.We highly commend Ocean Financial Services and Luigi for his outstanding service and would wholeheartedly recommend him to anyone seeking a seamless and efficient mortgage process.
Maria · 21 December 2023
★★★★★ 5/5
TrustpilotThanks to the Southville Team
The Southville Ocean team have been fantastic from start to finish. The journey had a few more hiccoughs than expected, but they were focussed and supportive throughout. Many thanks to all of you but especially Jenny and Lily.
Helen · 24 July 2023
★★★★★ 5/5
TrustpilotJemima has been amazing
Jemima has been amazing, consistently working very hard to find us great tenants, thoroughly recommend this company, thankyou for all your hard work
Miles · 20 June 2024
★★★★★ 5/5
TrustpilotMelissa has been a lifesaver- her time…
Melissa has been a lifesaver- her time and attention have been second to none. We are not sure where we would be without her.
Miller · 1 June 2024
★★★★★ 5/5
TrustpilotLauren was really great at keeping us…
Lauren was really great at keeping us up-to-date and very proactive in moving our purchase forward. The whole team were very responsive. Thank you!
K · 30 May 2024
★★★★★ 5/5
TrustpilotGreat staff
Grounded, personable staff. Seemed to have an in-depth understanding of the whole process. Did a lot of chasing on my behalf. Were very supportive during the most stressful parts of the sale process. Julie and Tom were great.
Judith · 18 July 2023
★★★★★ 5/5
GoogleAlthough I have had some issues in my flat, oceans property always rushed to fit my needs and help me out whenever I needed any help. The agent I've communicated with for 6 months was Kejia and the level of professionalism and care and support I got from her was outstanding. She always helped me out if I had any questions or needed help with anything and I can't thank her enough.
Ali · 28 May 2024
★★★★★ 5/5
TrustpilotGreat experience wirh Ocean Downend in…
Great experience wirh Ocean Downend in Bristol. Our contact Jemima Kevell is very professionnal and client oriented. We do recommand!
Fischer · 6 August 2024
★★★★★ 5/5
TrustpilotAbsolute pleasure
Working with Ocean was an absolute pleasure, the staff were very responsive and always keep me updated of my house purchase, very happy experience overall, highly recommended!
Zhuting · 28 March 2024
★★★★★ 5/5
TrustpilotOcean Mortgages
This review is purely regarding Luigi Lattuca of Ocean Mortgages. The service was superb, Luigi acted swiftly to ensure we were able to secure a rate we were happy with and also before interest rates rose again a number of times. Thank you Luigi
Rob · 2 January 2023
★★★★★ 4/5
TrustpilotOn the whole a good experience with…
On the whole a good experience with quick replies to questions and an alternative person to communicate with if the main contact was out. Frustrated on the final day when it appeared to take one hour for the money to get from our buyer to us then a further one hour fifty five minutes for the money to get from us to our seller's solicitor meaning that removal men {and my wife} were sat in the freezing cold waiting for keys - would have been quicker to take the cash out and drive it there. When I paid Ocean their fees, it was there within minutes.We appreciate that the process depends on everyone in the chain being on the ball but 14 weeks is too long for a three house chain. Not the fault of Ocean but the whole transaction could be less stressful if the rules were changed slightly.
Chris · 7 December 2023
★★★★★ 5/5
TrustpilotVery friendly and helpful team
Very friendly and helpful team. Would recommend them.
Mark · 23 May 2026
★★★★★ 5/5
TrustpilotMelissa is so great
Melissa is so great, she was so helpful through all the process, she even helped sorting out a solicitor issue. Can't thank her enough.
Fatima · 21 May 2024
★★★★★ 5/5
TrustpilotWe have been looking for a lovely home …
We have been looking for a lovely home for quite a long time and Ocean Letting agency helped in the process in an amazing way.Very trustworthy and professional personnels.Thank you so much Best Regards Joby & Jerlin
Customer · 1 August 2023
★★★★★ 5/5
TrustpilotWe’ve recently used Ocean to sell 2 properties and buy a new home
We’ve recently used Ocean to sell 2 houses and purchase a new home. The whole process was handled with professionalism and efficiency and their online process was easy to follow and kept us nicely up to date with the progress. I would also like to single out their solicitor Claire who did an absolutely marvellous job, informing us of progress and always available for advice. She helped the whole process reach a speedy and successful conclusion. If I ever need a solicitor in the future, Ocean would be top of my list.Jerry
Jerry · 3 December 2023
★★★★★ 5/5
TrustpilotRecently let my property for the first…
Recently let my property for the first time and would highly recommend Ocean. Kayla took time to talk me through the process and all information provided was easy to understand. Thank you Kayla!
Steven · 8 November 2023
★★★★★ 5/5
TrustpilotGreat service from the combination of…
Great service from the combination of Ocean Estate Agents and their Conveyancing team. Would happily recommend them to anyone thinking of selling their home and looking for a professional, well organised set-up. Special thanks to Ashleigh for her support through the process
Kevin · 27 February 2023
★★★★★ 5/5
TrustpilotFantastic
Fantastic, responsive team. Worked hard to get us the best rate. Many thanks Luigi and Clare.
Sophie · 1 October 2024
★★★★★ 5/5
GoogleGreat treatment by the company staff, especially Mr. Tamer, and the reliability and cleanliness of the house
Yazeed · 27 April 2025
Agent replied · 19 October 2026
Thank you 🙏🏻 …
★★★★★ 5/5
TrustpilotWe would like to say thank you to…
We would like to say thank you to Ashleigh Westcott-Egan, she was very helpful with buying process and clear with questions we asked. We Are happy with the purchase and 100% recommended Ashleigh 🙂
Milena · 11 October 2023
★★★★★ 5/5
TrustpilotCan't recommend enough!
I recently sold my property through Ocean and used the Southville Branch for conveyancing and legal. Maddie, Ashleigh and Lily were so helpful and helped me navigate through the legal text and through each step of selling.
Kayleigh · 24 July 2023
★★★★★ 5/5
TrustpilotOcean Southville. Everything you need and more. The best possible customer service available
I have used Ocean in Southville a few times over the last 15 or so years and will use them again without hesitation. They offer an in-house, complete service which saves time and stress. Their knowledge and understanding of the housing market is second to none, but what stands them head and shoulders above others is their insight into the myriad of situations surrounding a house move, be it personal or technical. You will finish the process with Ocean and feel like friends with the team!Just outstanding.
Mark · 25 May 2017
Agent replied · 14 June 2024
Thank you for your kind review. It's fantastic to hear that you've had the confidence in our services to use us on multiple occasions. We are particularly proud that you not only benefited from the sales teams local market knowledge, but that the Move Manager, conveyancing team and mortgage advisor saved you time and stress - exactly what we aim to do. Chris and the team will be keeping in touch no doubt! Thanks again, Ocean.
★★★★★ 5/5
TrustpilotCharlie at Portishead was incredibly…
Charlie at Portishead was incredibly friendly, and I strongly recommend him. Even though moving can be frightening, Charlie really understands how to make this process easy. He is an asset to Ocean.
Kate · 23 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.