Trusted Agent profile · Hove
★★★★★
469 reviews across 1 platform
98 Church Road, Hove, BN3 2EB
Leaders Lettings's office in Hove, at 98 Church Road, is rated 4.7 out of 5 across 469 reviews on 1 platform, including 469 Google reviews rated 4.7.
Every review we hold for the Hove office, from every platform, shown as written. First names only.
5/5
GoogleVery enjoyable and pain-free experience. Our initial viewings were with Nick, who then helped us right through the process of finalising the contract on the house that we decided upon. Very nice guy and an absolute pleasure throughout. Highly recommended.
5/5
GoogleLeaders team in Hove helped us a lot with a very stressful move and made sure we fit in the time frame when we only had a week for referencing and move. Very friendly and professional team. Thank you
1/5
GoogleVery expensive costs, try to avoid!
Hi Sara, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would really like to discuss your feedback with you in more detail to reach a resolution and ensure it does not happen again. We would be most grateful if you could contact our Hove branch on 01273 321721 or alternatively write to us at customerservice@leaders.co.uk if you prefer.
5/5
GoogleI've been renting with Leaders a long time and so have had various maintenance issues over the years. My contact Sophie has always been very efficient and helpful. Problems nearly always get fixed straightaway!
5/5
GoogleI have found Steve and the lettings team to be very helpful and professional; going the extra mile to ensure the process from viewing to move-in goes very smoothly.
5/5
GoogleWas easy and pleasant working with Leaders, have had no problems so far and all appliances and issues that have come up with the flat have been fixed pretty quickly
5/5
GoogleAgency very helpful, Charlotte has answered all my queries promptly, no issues
1/5
GoogleThey charged me £30 for landlord reference letter while I had already paid £70 for admin fee. It took 3 months to release my deposit.
5/5
GoogleService received from Kate at Leaders was second to none, she was attentive, friendly and listened to what we needed. Top class.
5/5
GoogleGreat to deal with, fast response times and made the whole moving in experience as stress free and smooth as possible.
5/5
GoogleOutstanding service. Tenants for a large house secured within 2 days of marketing. Property management service is excellent.
5/5
GoogleRating only, no written review.
Hello James Camm Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleVery good cuatomer service!Helpful and very nice stuff
1/5
GoogleRating only, no written review.
Dear Black & White, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleTop notch agency
Dear Balint Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Imesh Weerasinghe, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Hove. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Dear Kokila Patel, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Hove. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
4/5
GoogleRating only, no written review.
Dear Renjith! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Luke Mcevoy-hughes, Thank you for the great review of our Leaders Estate Agents Hove team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Hello Yen Hong Nguyen Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleRating only, no written review.
Dear Samantha Child! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleRating only, no written review.
Dear Shari-ann Bolton, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Hove branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
1/5
GoogleRating only, no written review.
Hi Sara Serra! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Leaders Estate Agents Hove
1/5
GoogleRating only, no written review.
Hi Michael James,it's a shame for us to see that our team at Leaders Estate Agents Hove have received a low star rating. If you could provide more information to us we would like to see whether there is anything we can do to turn your experience into a more positive one. If you are happy to do so then please write to us at customerrelations@lrg.co.uk or contact us on 01344 753104. Kind Regards, Leaders Estate Agents Hove.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
