Trusted Agent profile · Hove
★★★★★
318 reviews across 2 platforms
190 Portland Road, Hove, BN3 5QN
Jacobs Steel's office in Hove, at 190 Portland Road, is rated 4.8 out of 5 across 318 reviews on two platforms, including 199 Google reviews rated 4.9.
Every review we hold for the Hove office, from every platform, shown as written. First names only.
5/5
GoogleWe were very well supported by the teams at Hove and West Worthing re our sale and purchase respectively - which got us a discount! We are particularly grateful for all the support from Richard, their ‘progress chaser’ - who short-circuited a lot of legal slowness.
5/5
GoogleI bought a house using Jacob Steel and I was really impressed by their professionalism. Whenever I had questions they were always available to help. Would definitely recommend using them if you are thinking of buying.
Hi Carol, Thank you very much for taking the time to share your experience. If we can ever help again in the future, please let us know. In the meantime, if you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners, landlords, buyers and tenants. @jacobs.steel on Facebook @jacobssteel on Instagram Wishing you all the best, The Jacobs Steel Team
5/5
GoogleGreat advice from Adam and Richard was very helpful and professional.
5/5
GoogleWe would highly recommend Jacobs Steel, they made the whole process from valuing to completion entirely painless ensuring we moved within our 3 month timeline. The team in the Hove office are very experienced & knowledgeable and Richard, the sales progresser, is a fantastic asset ensuring it all gets over the finish line in a calm & patient manner.
5/5
TrustpilotFrom the very start the team at Jacob…
From the very start the team at Jacob Steel were very professional and helpful. Many thanks to Jo and Rachel for making the sale of my mother's property as smooth as possible despite a few 'bumps' along the way. Rachel in particular went way beyond the call of duty at times to ensure that happened. Big thanks to everyone.
5/5
GoogleMatt Jacobs was exceptionally professional, helpful, and friendly. We bought a house his firm was selling and I believe he did a good job by his client as well as by us the buyers.
Hi Peter, Thank you so much for your feedback. We are grateful you took the time to review your experience with Jacobs Steel. We try our upmost to work both with the buyer and seller to find that happy medium. We are very fortunate to have Matt Jacobs working within our Hove office and glad you got a taste of what we are all about. If we can help again in the future, please get in touch. In the meantime, you could follow us on social media: @jacobs.steel on Facebook and @jacobssteel on Instagram. Thanks again! The Jacobs Steel Team
5/5
TrustpilotIf we could give more than 5 stars we…
If we could give more than 5 stars we would. Excellent service. Effective and instant communication on updates throughout the whole process. Not only that, sold on the 1st day. Credit to Luke and his proactive, professional and friendly team , nothing was too much trouble . One non stressful sale. Thank you ! The Mchughs
5/5
GoogleExcellent service, very professional throughout our house sale. The whole process was made very smooth from start to finish - would definitely recommend to anyone selling in the hove area. Thank you all!
Hi Robin, Thanks so much for the recommendation! We were so pleased we could be of assistance :-) If we can ever help again in the future, please let us know. In the meantime, if you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners, landlords, buyers and tenants. @jacobs.steel on Facebook @jacobssteel on Instagram Wishing you all the best, The Jacobs Steel Team
5/5
GoogleReally great experience and communication from Harry and Damien during our sale and purchase - makes a real change from my past experience with estate agents!
5/5
TrustpilotWould only choose Jacob steel!
The whole team has been absolutely fantastic. All of them and I can’t remember names to mention individually. However Rachel in particular has gone above and beyond to help me. I won’t ever forget that. What a very hard and emotional experience and rachel has just been my go to person that has made everything ok!
5/5
TrustpilotExcellent professional service from the Worthing staff
Excellent professional service from the team at Worthing Jacobs Steel. Our house was put on the market and we received an immediate offer with the process successfully completed in November 2022. The team took away a lot of the stress and responded to our enquiries throughout. We would definitely use them again.
5/5
TrustpilotHelpful & Professional
We were purchasing a property advertised by J.S. so not a direct client. However, the contact and helpfulness of the J.S. team made purchasing the property much easier than it could have been. Should we have a property to sell in the Worthing area we would have no hesitation in using J.S.
4/5
TrustpilotSales Progressor A*
My sale was fraught with nitpicky problems as an old building with a non typical freehold. It took months to sort out and if it wasn't for Rachel Goff (progression team) it would probably never have completed . She was the only person who seemed to know what was going on and made me feel reassured at every turn.
5/5
GoogleJacobs Steel were the estate agents handling our house purchase. In a complicated chain of 9, Richard - a very experience member of staff - handled our exchange. We are very grateful for the professional way this was handled, and the time & effort he put in to issues that arose as we worked towards completion.
4/5
GoogleJacobs Steel helped us with our house purchase in Brighton - they were great at leading us through the process.PositiveResponsiveness, Professionalism
Hi Kat, Thank you so much for your feedback. We are really grateful you took the time to review your experience with Jacobs Steel. If we can help again in the future, please get in touch. In the meantime, you could follow us on social media: @jacobs.steel on Facebook and @jacobssteel on Instagram. Thanks again!
5/5
TrustpilotWhat a fantastic service
The whole team have been incredible at selling my house, they are proactive and completely on the ball, they communicate everything that’s going on and their feedback sellers forum is amazing. I would not hesitate in recommending Jacobs Steele.
5/5
TrustpilotJacob Steel handled the sale of the…
Jacob Steel handled the sale of the flat very professionally, we were very pleased with how the sale went and could not fault their service.
Hi Bertie, Thank you so much for taking the time to leave us a review. We are thrilled that you are so pleased with your experience with us. Wishing you all the best for the future!The Jacobs Steel team.
5/5
GoogleNeil at Jacobs Steel provided an absolutely brilliant service helping find tenants for my buy-to-let flat. Great communication and a tireless commitment to making sure everything that needed attending to at the flat was dealt with in order for the tenants to move in with minimal delay. Highly recommended!
5/5
GoogleI have nothing but praise for the friendly and efficient service I have had from everyone at Jacobs Steel. They managed the very good sale of my house in Brighton, and also the purchase of my new home in Southwick from the Shoreham office. Ist Class. Well done and thankyou.
5/5
TrustpilotI have to Say they have to be one of…
I have to Say they have to be one of the best!! Nothing was too much trouble. They were all lovely from start to finish. That’s the second time I’ve sold via Jacob Steel and I’d do it all again with them. Totally recommend them.
5/5
GoogleDamien at JacobSteel handled the purchase of our new house. He was a pleasure to deal with and everything went smoothly with the process.
5/5
TrustpilotSale of a Flat in Worthing
It was a prolonged and difficult transaction. Jacobs Steel helped move things along at a couple of key moments by making calls and offering suggestions above and beyond the call of duty which enabled us to finally get to exchange
5/5
GoogleJacobs Steel provided us with an excellent service. The staff are very helpful and friendly and we would highly recommend them.PositiveResponsiveness, Professionalism
Hi Randi & Alan, Thank you so much for your feedback. We are really grateful you took the time to review your experience with Jacobs Steel. We are delighted that you thought that of our team, we are really happy we got to know you both along the way! If we can help again in the future, please get in touch. In the meantime, you could follow us on social media: @jacobs.steel on Facebook and @jacobssteel on Instagram. Thanks again! The Jacobs Steel Team
5/5
GoogleAlways available at the end of the phone, hard working, professional and friendly. Highly recommended
Hi Abbie, Thank you so much! It was a long time coming and we thank you for your patience 😊. We hope you enjoy your new home. If we can help again in the future, please get in touch. In the meantime, you could follow us on social media: @jacobs.steel on Facebook and @jacobssteel on Instagram. Thanks again!
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