Trusted Agent profile · Hove
★★★★★
318 reviews across 2 platforms
190 Portland Road, Hove, BN3 5QN
Jacobs Steel's office in Hove, at 190 Portland Road, is rated 4.8 out of 5 across 318 reviews on two platforms, including 199 Google reviews rated 4.9.
Every review we hold for the Hove office, from every platform, shown as written. First names only.
5/5
TrustpilotBrilliant experience. Would definitely recommend!
My move had quite a lot of ups and downs (as they do!), and Jacobs Steel were brilliant and supportive throughout. They were professional and easy to contact at any time, as well as being very friendly and helpful. I would definitely recommend them to other buyers/sellers.
5/5
TrustpilotHands down the easiest review I’ve ever…
Hands down the easiest review I’ve ever written. Joe and Jack at JS Worthing. Refreshingly honest and efficient. Estate agents with integrity at last! Well done and thank you 🙏 Matt at Apollo Mortages too!
5/5
GoogleThe guys at JS were professional throughout and helped us negotiate our sale at every point. We even had a very tricky situation where we couldn’t get our couch out of the house on completion day and they came down to help us get it over the fence! A huge thanks to the team during a very stressful time. Vicki and Brian
5/5
GoogleDamien, Harry and their team did a fantastic job in securing us a new home and selling our previous home in a super fast time. Their communication and speedy service were excellent, and they worked well with our solicitor to ensure everything went as smoothly as possible.
5/5
GoogleExcellent estate agents. Recent bought a property which JS were marketing for the sellers. They were always happy to help and kept me updated even through a frustrating solicitors experience whilst trying to beat the stamp duty deadline. Very professional and friendly. Would highly recommend.PositiveResponsiveness, Quality, Professionalism
Hi Tim, Thank you for sharing your experience with us! We're so pleased to hear your thoughts. If we can ever help again in the future, please let us know. In the meantime, if you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners, landlords, buyers and tenants. @jacobs.steel on Facebook @jacobssteel on Instagram Wishing you all the best, The Jacobs Steel Team
5/5
GoogleWe have just exchanged contracts on the sale of our house using Jacobs Steel as our agent. They were not pushy on their appointment, made themselves available throughout our sale and purchase, rallied behind us when we had some conveyancing issues with our purchase and were in constant liaison with the solicitors along the chain. I couldn't recommend them highly enough.
5/5
GoogleWe have been working with Harry Reeves to add to our portfolio. I must say it has been a pleasure working with someone who knows the area and process well. A pleasure to deal with who I look forward to working with in the future.PositiveResponsiveness, Professionalism
Hi Paul, Thank you so much for your feedback. We are really grateful you took the time to review your experience with Jacobs Steel. Harry is an important asset to our team here in Hove and we are glad you were able to experience his local knowledge of the area. If we can help again in the future, please get in touch. In the meantime, you could follow us on social media: @jacobs.steel on Facebook and @jacobssteel on Instagram. Thanks again! The Jacobs Steel Team
5/5
GoogleThe whole team have been fantastic and in particular Richard for ensuring our purchase and sale ran smoothly! We can’t recommend highly enough!
5/5
GoogleI received a great service from the Hove office when buying my flat, Richard kept me updated throughout and answered my many questions!
5/5
GoogleVery responsive and helpful team. Especially grateful to Patrick Miller who helped me find my new home! Thank you all!
5/5
GoogleDamien & the whole team were incredibly friendly, efficient & professional throughout the sale of my property. The communications were fantastic; I was kept updated at all times & they were brilliant as the go-between for the selling & buying solicitors. Very highly recommended, would definitely use again.
5/5
GoogleExceptional service from Richard in Worthing for getting us over the line in time, so professional, helpful and reassuring at such a stressful time. Great service from Harry in the Hove office throughout the process too, thank you all!
Hi Cathy, Thank you so much for your feedback. We are grateful you took the time to review your experience with Jacobs Steel. We got there (Gasp)! We are super happy that we managed to get this across the line for you before the stamp duty deadline. Richard is the hidden gem of our company and we are glad that you were able to experience the need for a sales progressor. If we can help again in the future, please get in touch. In the meantime, you could follow us on social media: @jacobs.steel on Facebook and @jacobssteel on Instagram. Thanks again!
5/5
GoogleI was recently looking to buy a property in Hove and although I ended up purchasing a house listed elsewhere, I have to say I was really impressed with how much more professional the Jacobs Steel team were. Thank you for restoring my faith!PositiveProfessionalism
Hi, This is so lovely to read - especially since you didn't go through the whole process with us! It's so reassuring to know we're able to instil faith in our industry again. If we can ever help again in the future, please let us know. In the meantime, if you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners, landlords, buyers and tenants. @jacobs.steel on Facebook @jacobssteel on Instagram Wishing you all the best in your new home, The Jacobs Steel Team
5/5
TrustpilotFive Star Service!
We bought and sold with Jacobs Steel - West Worthing branch on the sale and Worthing on the purchase. Everyone we dealt with throughout the process was extremely professional and helpful. It's clear they have an in-depth knowledge of the local market and consulted with us on the best strategies to achieve our desired outcome. They were easy to deal with, friendly and their communication was excellent.
5/5
GoogleThis is the Second property we have bought through Jacobs Steele in Hove . Richard , Adam , Harry and all the team , have always been very obliging , efficient and kept me well informed throughout the whole process . If I sell or purchase again in the area , I will certainly use them. Nick Siddall
1/5
GoogleUtterly useless. Classic, slimey estate agents. Dom, in particular, does very little work so make sure he’s not involved in your sale or purchase. Avoid
Hi, Sorry to hear about the service you have received! I would love to speak to you about this further. As we do not have your identity it is difficult to link your alleged experience to a legitimate transaction. Dom is based in our Shoreham office and not Hove which you have reviewed. Traditionally our clients are only saying good things about him! Please can you contact the office to discuss this further so we can help resolve your compliant. 01273 956690 adamseymour@jacobs-steel.co.uk
5/5
GoogleThey helped us sell our flat where others couldn't! Particular praise is due to Cerys for her unflappable enthusiasm during viewings, Harry for his extensive moral support, Adam for his invaluable advice and Richard for his extensive support in getting the sale to completion. The whole thing literally wouldn't have happened without any of them!
5/5
GoogleFriendly, professional service tailored to your needs. We always felt listened to and supported throughout the process. If you want to sell your home contact these guys - they did a fantastic job for us. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Hi Will, Thank you so much for your feedback. We are really grateful you took the time to review your experience with Jacobs Steel. It was great getting to know you and Simon throughout the process, I know it was a long time coming for you both and we are thrilled that we were able to be a part of that! If we can help again in the future, please get in touch. In the meantime, you could follow us on social media: @jacobs.steel on Facebook and @jacobssteel on Instagram. Thanks again! The Jacobs Steel Team
5/5
GoogleHIGHLY RECOMMENDED!!! The team at Jacob steel in hove were very professional, responsive, knowledgable and on the ball at all times, and ensured that the process was completed smoothly. The best agents I have worked with yet.PositiveResponsiveness, Quality, Professionalism
Hi Nima, Thank you so much for your feedback. We are really grateful you took the time to review your experience with Jacobs Steel. We enjoyed getting to know you along the way and we are thankful that we were able to deliver with the service you deserved. If we can help again in the future, please get in touch. In the meantime, you could follow us on social media: @jacobs.steel on Facebook and @jacobssteel on Instagram. Thanks again! The Jacobs Steel Team
5/5
GoogleAdam, Harry, Cerys and Damien have worked so hard to sell our property. It has been a difficult time but we got there in the end. They kept us in touch all the time. I’m so glad we chose Jacobs Steel. I would recommend them to anyone. Thank you.
5/5
TrustpilotUsed for sale and purchase of property
Used for sale and purchase of property. Amazing throughout both and regular communication. Always easy to get hold of. Rare to find estate agents that are not too pushy in regards to my sale and they acted with real professionalism throughout. The team are all lovely and incredibly helpful. Locally, I would say they are easily the best estate agents.
5/5
GoogleA friendly and knowledgeable company who made selling our house seem easy. They developed a strong marketing strategy which was backed up by a thoroughly responsive and professional team of people. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Hi Terry, Fantastic review, thanks so much!! If we can ever help again in the future, please let us know. In the meantime, if you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners, landlords, buyers and tenants. @jacobs.steel on Facebook @jacobssteel on Instagram Wishing you all the best, The Jacobs Steel Team
5/5
TrustpilotFrom start to finish Greg McHugh and…
From start to finish Greg McHugh and his staff from the worthing branch. Were all totally fantastic by keeping in touch. Showing people around. Nothing was too much trouble for them. I would throughly recommend them.
Hi Julie, Thank you so much for this wonderful review. We are so pleased you enjoyed your experience with our brilliant team.Wishing you all the best,From everyone at Jacobs Steel
5/5
GoogleJacobs Steel was brilliant in assisting with both my sale and purchase. Incredibly knowledgable on the area, the team were always on hand to answer any queries and were often one step ahead! I would highly recommend
Hi Corrina, Thank you so much for taking the time to share your experience. We're so pleased we were able to help you through such a huge period of change! If we can ever help again in the future, please let us know. In the meantime, if you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners, landlords, buyers and tenants. @jacobs.steel on Facebook @jacobssteel on Instagram Wishing you all the best, The Jacobs Steel Team
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