Shaw and Co reviews

★★★★★ 5/5

Google

When my parents wanted to put their house up for sale we contacted a few estate agents to come and value the house. Pav Lall (Director for Shaw & Co Heston) was by far the most professional and prepared person out of everyone who came, providing numerous comparables and evidence to back up the valuation he was proposing. He took time to understand what my parents were looking for and his warm and friendly nature just shone through in every aspect. Pav was proactive at every step. He's probably dealt with people like me who ask a million questions over a thousand times, but nothing was too much trouble for him. He's a genuinely good estate agent, but more than that he's a genuinely good person. And speaking of genuinely good people, Sheetal Suri was also as equally exceptional. She supported us every step of the way, took charge of the whole process of viewings as well as (again) my many questions I had once we had an offer accepted. Nothing ever seemed like a hassle for her either and getting her on the phone provided instant reassurance in a process which can be extremely stressful. I wouldn't hesitate recommending these guys at all, you can't put a price on top quality agents, they are the best of the best! Thank you guys!

Pav · 2 April 2026

★★★★★ 3/5

Google

My experience as a first-time buyer was definitely a rollercoaster, but in the end I was able to secure a home that I truly love. Thank you to the whole team, and a special thanks to my mortgage adviser, Deepak, for guiding me through every step of the process and answering all my questions with patience and care. He made what could have been a very stressful experience feel smooth and reassuring. I truly appreciate his hard work and dedication. Deepak is an excellent mortgage adviser, and I highly recommend him.

Tara · 16 February 2026

★★★★★ 5/5

Google

Buying and selling a property can be stressful. I Instructed Shaw and Co to be the sole agent so sell my late father's property which was under Probate. Sheetal Suri the Senior Property Consultant, was absolutely amazing during the whole process from start to finish. Sheetal advised me on the Probate lawyer and Solicitor's to use for the sale of my late father's property. Sheetal kept me update through the who process with regular updates throughout. I would strongly recommend Shaw and Co for all property related issues, weather you are selling, buying or renting. I just want to thank Sheetal for an amazing job she done for me. She is a real assent and a credit to Shaw and Co and the property industry. Rajan Gill

Rajan · 16 January 2026

★★★★★ 5/5

Google

Outstanding Service from Sheetal at Shaw & Co. I had the pleasure of working with Sheetal Suri during the sale of my property, and I couldn’t be more impressed with her professionalism, persistence, and communication. Sheetal consistently went above and beyond to keep all parties informed and aligned, even during challenging parts of the process. She remained calm, solution-focused, and incredibly responsive throughout, always acting in the best interest of her client while maintaining a respectful and collaborative approach with everyone involved. Her dedication played a key role in moving the transaction forward. If you're looking for someone reliable, proactive, and genuinely committed, I highly recommend Sheetal and the team at Shaw & Co. An absolute credit to her profession.

S · 16 January 2026

★★★★★ 5/5

Google

Now that Shaw & Co estate Agents have successfully sold my property in TW3, it is only right and proper that we take a moment to highlight the key people who made this nightmare of a process, remotely bareable. Big thank you to the professionals at Shaw & Co, Jindra and Archie who chased the buyers and their solicitors for almost 8 Months! But the biggest thank you to the best agent contact EVER - Sheetal. Sheetal is the most personable and professional person you will meet and never gives up even in the most dire of situations. Thank you so much Shaw & Co team but special thank you to Sheetal. Kind regards - Baz

Basil · 16 January 2026

★★★★★ 5/5

Google

I had an absolutely brilliant experience with Shaw & Co Estate Agents, thanks to the amazing support from Alfie and Jindra. From the very first viewing all the way to completion, they were professional, friendly, and genuinely helpful. Nothing ever felt like too much trouble, and they made every step of the process feel smooth and well looked after. I’ve viewed many properties with various agencies in the past, and Shaw & Co really stood out. Alfie in particular has always been incredibly patient and knowledgeable, and you can tell he truly cares about finding the right place for you. The customer service from the whole team has been exceptional, easily some of the best I’ve experienced. I’m genuinely impressed and would highly recommend Shaw & Co, especially Alfie and Jindra, to anyone looking for an estate agency that’s supportive, reliable, and a pleasure to work with.

Benny · 16 December 2025

★★★★★ 5/5

Google

I want to thank Shaw Estate Agents in particular Alfie, Jindra and Sheetal. They helped us from day one, answering our calls, liaising with the solicitors. They were absolutely amazing in every way and we can't recommend them highly enough. So professional in their dealings in how they communicated daily with us and when having issues with solicitors, were so reassuring and encouraging. Brilliant company and would definitely use them again for either buying or selling. If you are looking for an Estate Agency, Shaws Estate Agents are simply the best! Thank you Alfie, thank you Jindra, thank you Sheetal. What a support you all have been to us, making sure we would get what we wanted. Thank you so much to all of you! You are all amazing. And we are truly grateful.

Margaret · 16 December 2025

★★★★★ 5/5

Google

From the moment I met Sheetal I knew I was going to instruct Shaws to carry out the sale of my recently deceased friend’s flat. She was understanding of probate & all that that entails & knowledgeable of local prices & sales etc. Once the property was under offer Jindra kept me fully updated & was very patient with the timescales. Thank you to the whole team.

Caroline · 16 March 2026

★★★★★ 5/5

Google

Very happy with Shaw & Co Estate Agents' service during my property purchase. A special shoutout and thanks to Alfie, Charan and Jindra for their professionalism, clear communication, and support throughout the entire process and for chasing and speeding things up when needed. All the purchase related process was completed in just under 4 months. It was their professionalism and patience that made all the difference. Highly recommended!

Ryan · 16 December 2025

★★★★★ 5/5

Google

We can’t thank Shaw & Co enough for their exemplary service, we genuinely can’t recommend them highly enough! We worked closely with Pav Lall and Maria Fernanda Piccoli throughout our sale transaction, and their dedication made all the difference. Pav negotiated on our behalf, and his market knowledge and negotiation skills are truly second to none. We felt confident and supported every step of the way. Throughout the conveyancing process, we faced a number of challenges and upheavals. At times, it felt overwhelming, but Maria remained calm, professional, and incredibly responsive. Her reassuring presence and excellent communication skills were invaluable. She consistently went above and beyond, even outside of working hours, responding to texts and calls promptly, something that’s rare in this industry. In a process as complex as conveyancing, where you’re dealing with multiple professionals, having someone like Maria made all the difference. She answered every question, kept us updated at all times, and truly made us feel prioritised. Thank you again to Pav, Maria, Charan and the entire Shaw & Co team for your outstanding service.Henna & Damien

Henna · 21 August 2025

★★★★★ 5/5

Google

I recently purchased a house through them and the experience has been outstanding. Communication was prompt, and the level of service provided was excellent throughout. Special thanks to Sheetal,Jindra and Alfie for being incredibly helpful and caring, every concern was addressed immediately. Their professionalism made the entire process smooth and stress-free. Would definitely recommend 🥰

Niffa · 19 March 2026

★★★★★ 5/5

Google

Absolutely thrilled with the service from Pav and the team. I was selling my aunt's house and dealing with family bereavement, so was already stressed. They were extremely responsive, proactive and helpful. They knew the local market well and took high quality photos that presented the property really well. They even provided access to affordable decent contractors for e.g. lock replacements, house clearance and solicitors, so felt like a one stop shop. Their customer service and excellent communication really stood out. Competitive price too, very pleased indeed, highly recommend. When businesses try this hard, they deserve success.

Hava · 13 July 2025

★★★★★ 5/5

Google

I want to extend my sincere thanks to Charan Thethy for the exceptional service and support provided during the sale of my late aunt’s property. From our very first conversation, Charan showed both professionalism and compassion, which made a significant difference during what was a sensitive and emotional time for our family. Charan was consistently reliable, approachable, and efficient, always keeping us updated, explaining every step clearly, and handling all aspects of the sale with care and integrity. His respectful and thoughtful approach made a potentially difficult process feel smooth and well-managed. Thanks to Charan’s dedication and expertise, the property was sold promptly and fairly, and we felt supported every step of the way. I would not hesitate to recommend Charan Thethy to anyone looking for a trustworthy and empathetic estate agent, especially when navigating the sale of a loved one’s home. Thank you again, Charan, for your outstanding work.

Jeremy · 17 May 2025

★★★★★ 5/5

Google

I had a fantastic experience with Shaw & Co while purchasing my flat. From the very beginning to the end, the entire team was extremely professional, helpful, and genuinely supportive. A special thank you to Alfie Scarrott and Prabhjot Singh, they were always there when we needed them, incredibly patient, and paid attention to every detail. Their professionalism and kindness made the whole process smooth and stress-free. I truly recommend Shaw & Co to anyone looking for a trustworthy and professional real estate agency. Huge thanks again to Alfie, Prabhjot, and the whole team!

Keroles · 8 April 2025

★★★★★ 5/5

Google

Buying a home can be stressful, but Sheetal made the whole process feel easy. She was professional, approachable, and kept everything running smoothly. Even after the sale completed, she’s continued to offer help and support, which says a lot about her commitment to clients. I wouldn’t hesitate to recommend her.

Jagtar · 16 January 2026

★★★★★ 5/5

Google

Excellent experience with Shaw & Co. (Probate sale) The whole process was very clear from the beginning, and communication was always quick and efficient. They were professional and well organised, which made everything smooth and stress free. Highly recommended. Personal thanks to Charan and the Whitton Team.

Michael · 16 January 2026

★★★★★ 5/5

Google

We recently sold our house with Shaw & Co. Pav was great once he put the house on the market we completed within 10 weeks. They did a fantastic job in marketing the property selling it rapidly. They were great to deal with and would recommend them to anyone.

ARJM · 9 November 2025

★★★★★ 5/5

Google

Throughout a series of infuriating issues with the "Asset Management Company" who were acting on behalf of the vendor in our buying process, Shaw & Co were constantly supportive, and Sheetal Suri was always available to offer advice and chase things up for us. Without Sheetal's support we might have become frustrated enough to pull out, and now we are happily settling in to our new home we are very grateful to her for making us feel that the struggle was worth it. We would recommend Shaw and Co unreservedly.

Graham · 27 July 2024

★★★★★ 5/5

Google

Shaw and Co is a professional estate agent, who went above and beyond providing an excellent service. Especially Sheetal, Jindra and Alfie, who all went out of there way to provide a smooth service.

Junaid · 16 January 2026

★★★★★ 5/5

Google

Sheetal Suri is a highly professional and knowledgeable agent of the local area in Heston, Hounslow and Southall. She is an asset to Shaw & Co and has exceeded my expectations as her client and delivered on what was promised. If you are looking to buy or sell a property contact Sheetal at Shaw & Co. I can not thank her enough for her seamless service and efforts to keep me up to date, no matter the service I enquire about.

Zak · 27 June 2024

★★★★★ 5/5

Google

Im so grateful to Pav and his team at the Heston branch for all their expertise im selling homes. Myself and my husband work full-time and we’re so relieved to had such a reliable efficient team supporting us with our sale. Each and everyone of them were so approachable and easy to talk to. I was so impressed with their professionalism that I I am now using them to manage my rental properties. Thank you to Pav and the whole team at Heston 🙏🏼

Mala · 15 June 2024

★★★★★ 5/5

Google

I cant thank Shaw & Co enough for their assistance in finding my new property. Their professionalism , attention to detail , and commitment to finding the perfect place for me were exceptional. They were incredibly knowledgeable about the area and took the time to understand my needs and preferences. Thanks to their hard work , I found the ideal home in no time. Especially Sheetal has been the torch bearer in this entire process . She is an epitome of professionalism and elegance , an abled leader and an exemplary human being. She executed the entire process with lightning swiftness . This could have not been possible without her. Please contact Sheetal for any of your property needs. I highly recommend their services to anyone in search of a new home.

Siddiqui · 28 May 2024

★★★★★ 5/5

Google

I cant thank Shaw & Co enough for their assistance in finding my new property. Their professionalism , attention to detail , and commitment to finding the perfect place for me were exceptional. They were incredibly knowledgeable about the area and took the time to understand my needs and preferences. Thanks to their hard work , I found the ideal home in no time. Especially Sheetal has been the torch bearer in this entire process . She is an epitome of professionalism and elegance , an abled leader and an exemplary human being. She executed the entire process with lightning swiftness . This could have not been possible without her. Please contact Sheetal for any of your property needs. I highly recommend their services to anyone in search of a new home.

Hussain · 20 May 2024

★★★★★ 5/5

Google

I don't usually write reviews but on this occasion I must. Shaw & Co have been brilliant in selling my parent's house, which hasn't been easy. Sheetal is especially worthy of a mention as her professionalism and tenacity ensured the sale progressed. Sheetal kept me informed at all stages relaying information quickly. I would have no hesitation in recommending Shaw's if you are looking to sell or buy - ask for Sheetal

Stuart · 27 July 2024