Marsh & Parsons Chiswick reviews in Hounslow

★★★★★ 5/5

Trustpilot

Debbie was resourceful and proactive in…

Debbie was resourceful and proactive in helping us sort arrangements for our new flat. Thanks again!

Ben · 4 August 2026

★★★★★ 5/5

Trustpilot

Always great service from Marsh &…

Always great service from Marsh & Parsons for my rental flat. Baran is always efficient & helpful resolving enquiries and suggesting great solutions. Highly recommend check out their services.

Tatiana · 1 May 2026

★★★★★ 3/5

Trustpilot

Word to the wise regarding M&P

I have had multiple challenges working with this letting agent and and would not recommend them as a tenant. They look out for their landlord clients and make a pretty penny doing it. Even my landlord said their fees are high. The staff changes frequently and there was a lot of pressure for me to bid high and do a long tenancy to get a flat I ended up having to leave early as they neglected to put in a break clause which was very expensive for me and very lucrative for them. Max Davis and Roy Khan were very helpful though, but make sure you read the fine print before you sign anything as it may come back to bite you!

Faf · 1 November 2024

★★★★★ 5/5

Trustpilot

Responsive, helpful and professional.

Lucy Meehan has been a great. Very responsive, helpful and professional.

Arjun · 28 August 2026

★★★★★ 5/5

Trustpilot

Lucy Meehan

Lucy Meehan has been exceptionally helpful in dealing with problems we experienced, both with maintenance of our property and with demands from our tenants.

Hiroko · 29 May 2026

★★★★★ 1/5

Trustpilot

Arguably the worst agents in London

Arguably the worst agents in London. Don't even think of working with these people. They are nice and useful until you sign, after that they are not just useless, but will ignore you, make your life hell and purposely sabotage your peace. Also not a one person in the staff sort of thing. Disgraceful these bunch are still in business.

Jason · 19 August 2026

★★★★★ 5/5

Google

Marc and the team were extremely professional, passionate and worked relentlessly during my experience with Marsh & Parsons. They worked tirelessly and I would definitely recommend!

Janaya · 11 May 2026

★★★★★ 5/5

Google

Katie was a pleasure to work with throughout the process of purchasing property. She was knowledgeable, professional, and always available to answer questions or provide updates. Her proactive approach ensured that things moved along smoothly, even when there were challenges in communicating with solicitors. Although the process sometimes felt a bit fast-paced with frequent follow-ups, Katie’s dedication and enthusiasm were clear. She was always focused on getting the best result for me, and her hard work really paid off. Overall, I’m very happy with the service Katie and Marsh & Parsons provided.

Siyuan · 18 October 2024

★★★★★ 5/5

Google

Had a pleasure of dealing with Sammi Hashimi - although our deal did not go through due to us changing our mind, however we had an excellent experience with this Sammi. From the very beginning, he was professional, friendly, and incredibly informative. His communication has been fantastic, prompt, transparent, and always helpful. It’s refreshing to deal with someone who genuinely cares about both the property and the people viewing it. Overall, I couldn’t be happier with the service. Highly recommended to anyone looking for a reliable, honest, and knowledgeable letting agent. He is true asset to the letting company.

Nishant · 16 March 2026

★★★★★ 5/5

Google

We are currently close to the completion process of a property purchase through Marsh & Parsons. From the very beginning, Katie Brady was incredibly professional, knowledgeable, and attentive to our queries, requests and needs. Throughout the entire process, Katie was patient and supportive. Katie’s and M&P team’s help was invaluable . I highly recommend M&P to anyone looking to buy a property in London. Thank you, Katie, for making our home-buying experience as positive as it could be taking all circumstances into account.

Bartek · 24 September 2024

★★★★★ 5/5

Google

I exchanged today! I couldn’t have asked for a better experience working with Sabina on this property purchase in Chiswick, it was absolutely fantastic from start to finish. She introduced me to a property I wouldn’t have considered myself, and it turned out to be perfect, ticking all my boxes. She gave me the confidence to put forward my offer, and thanks to her support and professionalism, it was accepted. The whole process was smooth, and she was consistently responsive, proactive, and trustworthy throughout. I’m incredibly grateful for her guidance and couldn’t recommend her more highly! ❤️

Jiliang · 11 March 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Ibby Kulovic, and what an experience it was! It’s crazy to see such a young professional exhibit such attentiveness and expertise. Ibby took the time to understand my needs and provided clear guidance throughout the process. His deep knowledge of the property market and excellent communication skills made everything seamless. I highly recommend Ibby and the team at Marsh & Parson for anyone looking for a property in Chiswick!

Donik · 5 November 2024

★★★★★ 1/5

Trustpilot

Your home purchase may be important to you, but it isn't to M&P!

This review relates only to the Streatham Hill branch of Marsh and Parsons, through which I attempted to buy a home in 2025. My experience points to a disorganised and poorly managed estate agency, and I would recommend prospective buyers and sellers avoid M&P and choose from the many other excellent estate agents in the area. The lack of care and transparent communication from M&P has left me without a home for several months and thousands of pounds out of pocket. Junior estate agents seem reluctant to escalate obvious issues to managers, and the branch director, Jonathan Mallet, has made no attempt to provide the most basic level of customer service.

Toby · 7 March 2026

★★★★★ 5/5

Google

Such a helpful team. Sorrel was especially polite and went above and beyond to help me find a really lovely flat. Thank you!

Sara · 11 May 2026

★★★★★ 4/5

Google

I'm not a customer, but when a Marsh & Parsons "sold" sign was accidentally put on my not-for-sale home recently, Marc was very helpful and had it removed as quickly as possible. I'm pleased with how things were handled. Thank you!

Neil · 13 December 2025

★★★★★ 5/5

Trustpilot

Max has been very helpful answering…

Max has been very helpful answering within 24 hrs and the issue was sorted within 48hrs. He was very responsive and reassuring.

Antoine · 15 May 2026

★★★★★ 5/5

Google

I don’t often write reviews, but after such a great experience with Marc at Marsh & Parsons, I felt it was only fair to share my thoughts. To be honest, I’ve never been a fan of estate agents due to a couple of bad experiences in the past. I’d actually been putting off selling my house for a while, mostly because I wasn’t mentally prepared for the stress I assumed would come with putting it on the market. When I finally decided to take the plunge, I contacted Marsh&9Parsons for a valuation. A gentleman named Marc arrived, punctual, well-presented, and with a warm and friendly manner, all while remaining thoroughly professional. This was a very welcome surprise compared to my previous experiences. Wow, this guy must have a master’s in property (if that’s even a thing)! He knew so much about my house and the surrounding area, even things I didn’t know, and I’ve lived here for over 20 years. He was not only highly knowledgeable and professional but also kind and approachable, which made a huge difference to my overall confidence in the process. Thanks to Marc, I’m now feeling far more positive about selling my home, and he may have even restored my faith in estate agents.

Gee · 4 October 2025

★★★★★ 5/5

Google

From the initial viewing to the handover of the keys, Sabina has been an absolute delight to work with. Her friendly and approachable demeanor made us feel at ease when purchasing our first property. She answered all our questions and assisted us in every way possible, often going above and beyond. I cannot recommend Sabina highly enough; she transformed the daunting experience of purchasing a property into a pleasant and straightforward one. I am incredibly grateful to Sabina and the other members of Chiswick Marsh and Parsons.

Jon · 25 August 2024

★★★★★ 5/5

Google

We had a wonderful experience working with Shazia Sair. She helped us throughout our property search and was always approachable and highly communicative. Shazia kept us updated at every stage of the process, which made the whole journey smooth and stress-free. We really appreciated her professionalism and dedication, highly recommended!

Jayavanthi · 1 September 2025

★★★★★ 5/5

Trustpilot

Outstanding Support..

Owain Wilson has been outstanding in any query, support towards my b2L property management ! Nice working with Owain !

Natarajan · 27 May 2026

★★★★★ 5/5

Trustpilot

Caitlin was absolutely fantastic

Caitlin was absolutely fantastic! Thank you

Anna · 31 August 2026

★★★★★ 5/5

Google

We had a lovely experience with Sabina during our search process. From our initial conversation she advised and recommended broker at London Mortgages, who were super friendly and managed to get us a better package than the other brokers we were initially using. To showing us multiple properties, the knowledge she had really made the process feel a lot easier and less daunting as first time buyers. Thank you!

Dasha · 11 May 2026

★★★★★ 5/5

Google

My girlfriend and I are currently looking to buy a flat in the Chiswick area and, from day 1, Sabina has been fantastic. She is very friendly and approachable, always available to answer any questions, and will go out of her way to ensure that we receive any information that we request. As and when we have seen properties and offered feedback, Sabina has made sure to alter search criteria to meet our needs and wants. What could have been a tedious process has turned out to be enjoyable and I’m excited to continue our search to find the perfect home. Thanks Sabina and the wider Chiswick Marsh & Parsons team!

Daniel · 26 July 2024

★★★★★ 5/5

Google

Gosia at Marsh & Parsons was a brilliant help in finding me a rental property! She was incredibly efficient and attentive, making sure everything went smoothly from the viewings right through to signing the tenancy. Gosia was quick to understand what I was after and her prompt responses made the whole process stress-free. If you're looking to rent in the area, I can't recommend Gosia and Marsh & Parsons enough. Thanks for helping me find the perfect place!

Ruijun · 25 August 2024