Trusted Agent profile · Hounslow

Marsh & Parsons Chiswick reviews in Hounslow

4.3

★★★★★ Great

1,026 reviews across 2 platforms

34-38 Turnham Green Terrace, London, W4 1QP, Hounslow, W4 1QP

Marsh & Parsons's office in Hounslow, at 34-38 Turnham Green Terrace, is rated 4.3 out of 5 across 1,026 reviews on two platforms, including 173 Google reviews rated 4.9.

Google logo

4.9 / 5

173

Reviews on Google

This office

Trustpilot logo

853

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

5/5

Trustpilot

Baran Yildirim provided me with expert…

Baran Yildirim provided me with expert advice on the new Renters Rights legislation, furthermore he took it upon himself to update my tenants in writing and include the forms they needed to have/read - they are VERY satisfied with this, as it's quite a complex change. Baran's customer focus is outstanding, I just made an introductory phone call and he took the ball and ran with it; I and my tenants highly recommend his "can do" attitude and seeing the whole process through.

Philip · 30 August 2026

Agent replied · 24 September 2026

Dear Philip, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

5* service Everytime!

Owain Wilson is always incredibly helpful if we ever have an issue ever crops up and super efficient in getting it resolved. We have been tenants for 3 years now and couldn’t rate the experience higher!!

Amanda · 27 July 2026

Agent replied · 24 September 2026

Dear Amanda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley

5/5

Trustpilot

Thank you so much Stefanie from…

Thank you so much Stefanie from Marsh&Parson. You kept me informed , communicated well and helped me organize a new washing machine. Absolutely gem. Thank you.

Cordula · 25 September 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley

5/5

Trustpilot

Marsh and Parsons are

Marsh and Parsons are, the cut above the rest within their sector with a professional approach and proactive team. I would personally like to thank Miss Natalia Catana for all help, transition into my new home. See you on my next purchase or rental.

Jerome · 21 May 2026

Agent replied · 28 May 2026

Dear Jerome, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Debbie Lewis is such a lovely person to…

Debbie Lewis is such a lovely person to deal with. I got quite frustrated during my renting and then since i moved in but Debbie has been always available to respond. Quick to respond and also being on top of all my issues to get it sorted

Customer · 24 April 2026

Agent replied · 25 December 2024

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley

5/5

Google

I had an excellent experience with Sammi at Marsh & Parsons, and honestly, it was the best experience I had with any agency during my property search in London. After dealing with several agencies that were unhelpful or slow, I was lucky enough to walk into the Marsh & Parsons office in Chiswick and meet Sammi. From day one, he was friendly, approachable and genuinely willing to help. He told me he would help me find the right place, and he absolutely delivered. What impressed me most was how quickly and smoothly everything moved. In less than two weeks, I found the property I wanted, and once the payment, deposit and referencing checks were completed, everything went really well. Sammi was always supportive, showed me the property that caught my attention, gave me helpful advice throughout, and made me feel that he was truly looking out for my interests. After nearly two months of searching and dealing with other agencies that still had not even sent me suitable property listings, this experience stood out completely. Sammy was professional, efficient and genuinely caring throughout the whole process, which gave me a great deal of confidence. Today, I am very happy to be moving into my new home in Chiswick, and I am genuinely grateful to Sammi and the Marsh & Parsons team for making the whole process so much easier and more positive. I would highly recommend them!!!

Diego · 15 April 2026

5/5

Trustpilot

Great Agency

Great Agency. They were very prompt with any questions or concerns I had. Special thanks to Anne Angus who was very helpful with our end of tenancy queries.

John · 27 August 2026

Agent replied · 25 October 2024

Dear John, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley

5/5

Trustpilot

Using Marsh & Parsons as a tenant - good experience

We rented a flat in Greenwich through Marsh & Parsons for about 18 months. The service for the tenant has been very professional. The flat is in a period house conversion so there were inevitably a few things that needed upgrading or fixing during that time, as it is an older property. The Marsh & Parsons reporting system worked well and my contact there (Debbie Lewis) was great at keeping me updated and arranging for contractors to visit at convenient times. Happy to recommend. Jay and Monica

Jay · 30 July 2026

Agent replied · 24 September 2026

Dear Jay, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Hayley

5/5

Google

We had a great experience working with Sammi to find our rental. From start to finish, he handled everything with total professionalism. He took the stress out of the entire process and ensured everything went smoothly. If you're looking for a reliable agent, Sammi is the one to call!

Menel · 19 March 2026

Agent replied · 16 April 2026

Dear Menel, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley

5/5

Trustpilot

Nayara has been amazing! Incredible service

Nayara has been amazing! I’ve been kept in the loop with everything, never wondering if my email has been received, always keeping me updated on progress. My issue has been resolved with speed and without fuss, made the process really simple and I feel I am in good hands.

Lois · 3 March 2026

Agent replied · 21 March 2026

Dear Lois, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards,Hayley

5/5

Google

Really smooth process from start to finish getting listed to completion of sale. Thanks to Ruben, Sabina, Marc and team. Marsh and Parsons made every step clear, offered sensible advice and were really pleasant to deal with. Also available at any time to speak to.

Djmiss · 2 April 2026

Agent replied · 16 April 2026

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley

5/5

Trustpilot

Nerosh was very professional

Nerosh was very professional, helpful and polite and he followed up straight away, as promised, to send me further information via email.

Hasina · 10 September 2026

Agent replied · 10 October 2026

Dear Hasina, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

We rented a managed property through…

We rented a managed property through Marsh and Parsons. At the end of the tenancy the landlord tried to retain a lot of the deposit unreasonably. We ended up having to use the arbitration process. Abdullah was helpful and courteous throughout. He was mindful that the process was unfamiliar to us. He made sure we were treated fairly and offered guidance that made it easier to navigate the process.

Adam · 18 August 2025

Agent replied · 24 September 2025

Dear Adam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Lesley

5/5

Google

We have had an excellent experience with Marsh & Parsons in Chiswick for the selling of our house. We worked with Sabina Macenauerova on viewings, through exchange of contracts and we anticipate a smooth ride with her to completion. She has kept us informed and checked in with us several times a week. She always knew what was happening and did not hesitate to contact buyers and their agents and their solicitors. She dealt with our concerns and anxieties with understanding and empathy and cheerfulness. We highly recommend M&P and Sabina especially.

Kate · 4 April 2025

Agent replied · 23 April 2025

Dear Kate, We really appreciate you taking the time to leave such lovely comments about Sabina. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley

5/5

Trustpilot

Owain is an excellent professional

Owain is an excellent professional, responsive, detailed and genuinely helpful throughout the process. He communicated clearly, kind and kept me updated at every stage, and made the experience smooth and straightforward.I highly recommend Owain Wilson.

Doyinsola · 28 May 2026

Agent replied · 24 June 2026

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley

5/5

Trustpilot

Marsh & Parsons property management has…

Marsh & Parsons property management has been incredible to work with especially Owain. They’re proactive, efficient and knowledgeable in the industry. I would recommend anyone looking for a 5-star service to use Marsh & Parsons

Briana · 28 May 2026

Agent replied · 24 June 2026

Dear Briana, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley

5/5

Trustpilot

Lucy has been amazing throughout our…

Lucy has been amazing throughout our tenancy. From our onboarding process to any issues in the house to our check out. Everything has been super smooth and we are so grateful to her for everything 😊

Ishan · 5 May 2026

Agent replied · 28 May 2026

Dear Ishan, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley

5/5

Google

I can’t thank Sabina enough for all her help with selling my property - she really supported throughout the whole process. She was so patient, always answered my questions, and was genuinely there for me whenever I needed help or reassurance. I’d highly recommend Marsh and Parsons Chiswick and especially Sabina to anyone selling their home.

Sahiba · 13 November 2025

Agent replied · 12 January 2026

Dear Sahiba, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley

5/5

Google

I had a fantastic experience with Marsh & Parsons, especially thanks to Charmaine Grant. She was incredibly helpful, professional, and proactive throughout the entire process. Charmaine went above and beyond to make everything smooth and stress-free, always quick to respond, patient with my questions, and genuinely invested in finding the right fit. I couldn’t recommend her highly enough!

Kieron · 5 October 2025

Agent replied · 8 October 2025

Dear Kieron, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Hayley

5/5

Trustpilot

Friendly and efficient!

I have been with Marsh and Parsons for 5 years, and have never had a moments worry. Debbie Lewis has been in charge of overseeing the rental of my flat.

Richard · 4 June 2026

Agent replied · 24 June 2026

Dear Richard, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Debbie Lewis is always super helpful…

Debbie Lewis is always super helpful with any issues and speedy at getting back to us. Thanks so much!

Lily · 17 August 2026

Agent replied · 24 September 2026

Dear Lily, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley

5/5

Google

Ruben has been fantastic to work with. He has gone above and beyond and has sent some great referrals our way to FiberPay, where we've been able to help these clients save considerable amounts on their currency exchange. We really appreciate Ruben's hard work, professionalism, and ongoing support - a pleasure to collaborate with. Here's to many more!

Sam · 6 October 2025

Agent replied · 8 October 2025

Dear Sam, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Hayley

5/5

Trustpilot

Barnes office: Excellent, reliable and efficient service and solution.

Barnes office: Excellent, reliable and efficient service and solution. After a couple of years of unsuccessfully trying to sell a flat in a high rise block in Roehampton, London (via several estate agents), Phil Coombes and Danny Barnham did a job beautifully - correct asking price, sold immediately, with a fast completion time. Highly recommend, Darko and Bruna Teslich

Darko · 2 October 2026

Agent replied · 10 October 2026

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Hayley

5/5

Trustpilot

I want thanks Marsh & Parsons Estate…

I want thanks Marsh & Parsons Estate Agents and especially Debbie Lewis for helping us organize our move to a new apartment. It was a wonderful experience working with this agency.

Oleg · 15 May 2026

Agent replied · 28 May 2026

Dear Oleg, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Marsh & Parsons's Google reviews

Questions about Marsh & Parsons Chiswick

How many reviews does Marsh & Parsons Chiswick have?

Marsh & Parsons's Hounslow office has 1,026 reviews across two platforms: 173 on Google, 853 on Trustpilot (across the whole business).

What is Marsh & Parsons Chiswick's rating?

Marsh & Parsons Chiswick is rated 4.3 out of 5 across all 1,026 reviews, and 4.9 out of 5 on Google from 173 reviews.

Where is Marsh & Parsons's Hounslow office?

Marsh & Parsons Chiswick, 34-38 Turnham Green Terrace, London, W4 1QP, Hounslow, W4 1QP.

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