Trusted Agent profile
★★★★★
401 reviews across 2 platforms
45 Turnham Green Terrace, Chiswick, W4 1RG, Hounslow, W4 1RG
John D Wood & Co.'s Hounslow office at 45 Turnham Green Terrace is rated 4.0 out of 5 across 401 reviews on two platforms, including 191 Google reviews rated 4.8.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
GoogleI recently found my flat in London, thanks for all the support and help from John D Wood. They are professional, care what you need, consider how you feel, do their best to find the balance between landlord and tenant, make it a win win situation. They keep caring you even after you move in, with detailed instruction and patience. I find them quite helpful and would love to recommend to others looking for a place to live.
1/5
TrustpilotThe worst agent service I have ever…
The worst agent service I have ever seen in my life. We have been dealing with them for more than a year. We wrote a letter to them complaining and nothing was ever done. They delegate their work to everyone, they just pretend they work. Never hire them.
5/5
TrustpilotJ D Wood did a fantatic job helping us…
J D Wood did a fantatic job helping us sell our flat in Wimbledon Park. We faced a few hurdles that were unexpected but Chris and Lewis got things on track and got the sale through when we had given up. I would thouroughly reccomend them if you are considering selling a property.
5/5
TrustpilotToby Nalder at the Earl’s Court office…
Toby Nalder at the Earl’s Court office was extremely helpful and professional, making sure I always was informed of any new property and handling any request swiftly.
5/5
GoogleThe professional service offered by JD Wood estate agent is Excellent. Extremely friendly team and always able to reach them on the phone. Julian and Bethan are very helpful staff. One can fully Trust this firm from Conception to Completion.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna.
1/5
TrustpilotAttached marketing banner to my property without consent
This company is fly-posting marketing banners on my property's fence without consent. I've reported them to the local council.
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
5/5
TrustpilotNadia - An Excellent Agent (John D Wood) To Deal With
Nadia, at John D Wood, was an excellent communicator and frank about the flat, the market and clients. She was obviously knowledgeable about the product, prompt in placing the flat in the market and with viewings. I really would like to give Nadia, at John D Wood the opportunity to rent this flat for me when it becomes vacant again - I really valued and will value Nadia's approach.
1/5
TrustpilotRENTERS BEWARE
RENTERS BEWARE John D Wood is a very deceitful company. They are withholding my rental deposit after nearly 4 week’s without a satisfactory explanation. They have ignored all requests and constantly lie to me. RENTERS BEWARE
5/5
GoogleJulian, George and Lydia have been highly professional, supportive and courteous during the sale of my house in Chiswick. I'd strongly recommend them.
Thank you for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleOutstanding service for my purchase. Both Carolyn and Bethan are stars and very helpful. Every stage of the process they were professional, helpful and responsive. that is exactly what you need from amazing estate agents! Thanks so much
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
5/5
TrustpilotHad a really good experience
Had a really good experience! Ellie Bowers the estate agent I was in contact with was very nice, efficient... She showed me a few properties and really into consideration what I liked and did not liked and found me the ideal flat. Her approach was not as salesy as can be with some other estate agents. Feels like she really cares about her customers. I would highly recommend.
4/5
TrustpilotJohn D Woods a great choice
We are very satisfied with a capital V with the service we received to sell our property in Weybridge. All the team are great but Ruby Rowntree who dealt with us from day 1 is excellent both caring and professional.
5/5
TrustpilotTenant changeover - handled very well
The tenants that JDW found for me in 2019 decided to leave after one year, disappointingly, but JDW (Trinity Road branch, SW18) found two people who appear to be excellent replacements, with only a 10-day void. The necessary arrangements were all made in a professional manner. I'd particularly like to single out Shoeni Oates for the excellent service and advice I've received as an inexperienced landlord.
5/5
GoogleExcellent service from JDW Chiswick. Offered sensible, professional advice on pricing, found us buyers at a fair price in a difficult market, and helped steer the process through to a successful conclusion. Happy to recommend.
It's great to see that the John D Wood & Co team were once again able to provide their proven 5* service! Thank you Chris for your kind review. Best wishes, Lucy.
5/5
TrustpilotSam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
5/5
GoogleJohn D Wood have just sold my property for the price I wanted. Service was excellent, staff very friendly, helpful and professional and kept me up-to-date at all times.PositiveResponsiveness, Quality, Professionalism
Thank you for your 5* review! Your brilliant comments will be passed on to our local team. Stay safe and kind regards, Scott @ Customer Relations
5/5
TrustpilotI found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
5/5
GoogleNic deserves a special mention for his friendly approach, guidance and support. Went out of his way to help. True Gentleman. Much appreciated.PositiveResponsiveness, Professionalism
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service, responsive and very professional. We were taken through the whole process by Nicholas who did a fantastic job for us.
Thank you for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
5/5
GoogleTop work by Nick getting us moved in to our new place. Despite a quick move date, he managed to deliver!
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleRachel was really helpful and helped us find a great place. Thank you very much! :-)
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John D Wood & Co.'s Hounslow office has 401 reviews across two platforms: 191 on Google, 210 on Trustpilot (across the whole business).
John D Wood & Co. Chiswick Sales is rated 4.0 out of 5 across all 401 reviews, and 4.8 out of 5 on Google from 191 reviews.
John D Wood & Co. Chiswick Sales, 45 Turnham Green Terrace, Chiswick, W4 1RG, Hounslow, W4 1RG.
