Trusted Agent profile · Hounslow
★★★★★
376 reviews across 2 platforms
783 London Road, Hounslow, TW3 1RS, TW3 1RS
iHomes Estate Agents Ltd's office in Hounslow, at 783 London Road, is rated 3.3 out of 5 across 376 reviews on two platforms, including 13 Google reviews rated 3.8.
Tell us what you need and we'll put you in touch. iHomes Estate Agents Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
4/5
TrustpilotNice refresh of the website
Nice refresh of the website. Easy to use valuation tool, asks for a little more info than others out there but probably means its a little more accurate.
Hi Matthew,Thank you so much for the great review. We really appreciate you taking the time to do so!
5/5
TrustpilotI needed the account up an running with…
I needed the account up an running with 2 working days and it was achieved. Very please about this.
Hi there, thanks for taking the time to leave us a review. We're really glad to hear you're happy with the onboarding experience and the team were able to sort this for you. If there's anything else you need from us please don't hesitate to contact the team at support@onthemarket.com. All the best
1/5
TrustpilotAbsolutely useless as when asked my…
Absolutely useless as when asked my reason for the valuation I put "just interested" ...meaning I'm not selling but just interested to find out what the valuation was. Then I'm forced to select an estate agent to contact me for an accurate valuation...no thanks I'm not selling. Deceptive marketing if not an outright lie to get you to disclose your details is an understatement.
5/5
TrustpilotA great tool for agents and consumers!
A great portal for both estate agents and consumers. Easy to navigate and gives you lots of information on the property and the area.
Hi MitulThanks for taking the time to leave us a great review, we really appreciate your feedback! We're glad to hear you're enjoying OnTheMarket and please let us know if there's anything more we can do. All the best!
5/5
TrustpilotVery structured and detailed website
Very structured and detailed website, easy to navigate. We all know how stressful and chaotic looking for houses can be, so I was very pleased with OnTheMarket!
Thanks so much for taking your time to provide feedback, we are very pleased that you like the new site.
5/5
TrustpilotGreat Brand Refresh
The new website is great. Easy to navigate and not full of useless information like other portals. Making property searching uncomplicated which is all I ask for
Hi DL,Thank you so much for your positive rating for your recent visit to OnTheMarket - it's much appreciated!
5/5
TrustpilotAs an agent
As an agent, On the Market have been invaluable in providing a reliable platform to market our properties.
Hi Steve, thanks so much for your kind words and a 5 star review. It's really great to have you onboard and we're glad to hear you're finding great benefit to your agent membership. If there's anything you need now or in the future please get in touch with the team at support@onthemarket.com. All the best!
5/5
TrustpilotGreat team at OnTheMarket
Great communication from all staff at OntheMarket. easy to navigate platform and transparent clear information. Thank you!
Hi Fran, we really appreciate you taking the time to leave us such a great review - thank you! It's wonderful to have you onboard with us and please let us know if there's anything you think we can improve on. You can reach the team any time at support@onthemarket.com. All the best
5/5
TrustpilotYou have much more interest in our…
You have much more interest in our business than any other marketing group.
Hi Richard, thanks for taking the time to leave your feedback and a five star review. It's wonderful to have you onboard with us and it's great to hear our team is looking after your agency. If there's anything more we can do please don't hesitate to reach out to your account manager or the team at support@onthemarket.com. Thanks for your support, all the best!
5/5
TrustpilotTrust and I believe in OnTheMarket…
Trust and I believe in OnTheMarket built by estate agents for estate agents.
Hi Nirmal, thanks for taking the time to leave us a five star review - we really appreciate it! Thank you for your continued support for OnTheMarket. If you have any further feedback or suggestions for improvement, we'd love to hear from you at support@onthemarket.com. All the best
1/5
TrustpilotJust tried to enquire about a web…
Just tried to enquire about a web banner on their website and was told I wouldn't be able to purchase any web banner because this is only for agents?! We are a property finance company so this is ridiculous. The advisor was in technical support, not in sales and wasn't prepared to double check. They won't stand a chance competing with zoopla and rightmove if that's their attitude
5/5
TrustpilotUsing OTM almost 2 year's now and I can…
Using OTM almost 2 years now and I can see lettings leads are much better than other portals. Well done OTM and keep it up!Many thanksVijay
Hello Vijay,We are incredibly grateful that you took the time out to leave us a 5-Star review regarding our site and services. Thank you!
5/5
TrustpilotThe team was very professional
The team was very professional, friendly and quick to respond to our request.
Hi there, thanks for the glowing review! We really appreciate it. It's great to have you with us as an agent. We think our teams are pretty great and we're glad you think so too. If you need anything in future, please don't hesitate to reach out to the team at support@onthemarket.com. Thanks!
5/5
Trustpilotgreat customer service
nice and easy set up, good customer service from ALL who I dealt with. Excellent value for money
Hi Chapman Property, thanks so much for taking the time to leave a 5 star review - we really appreciate it! It's great to hear you found the onboarding process easy. Please let us know if there's anything more we can do now you're all set up, you can contact the team any time at support@onthemarket.com. All the best
5/5
TrustpilotNew site is NICE
I just used their new website and the look and feel is so nice! So easy to use and slick. Move aside RightMove you posers
Hi Rufus,Thank you so much for taking the time out of your day to provide such lovely feedback. We're glad you're enjoying OnTheMarket's new site!
1/5
Trustpilot10 minutes of my life I will never get back!
Went through the whole process to find my min valuation is 0 and my max valuation is 0.What a lot of .....
Hi thereWe're sorry to hear you weren't satisfied with your recent experience using our Instant Valuation tool. I can assure you this isn't an expected result, our team of developers are looking into this. If you'd like to get in contact and share some more details about the address and valuation you were attempting, we can look into this more closely for you. You can contact us at support@onthemarket.com, thanks.
5/5
TrustpilotSo far everything has gone well
So far everything has gone well. Our properties were launched today as agreed.
Hi Darren, thanks so much for taking the time to leave us a five star review. It's really great to hear everything is going well since you joined and it's wonderful to have you onboard with us. If there's anything more we can do in the future, please email the team at support@onthemarket.com. All the best
5/5
TrustpilotKirran took the time to understand my…
Kirran took the time to understand my specific business needs and offer a suitable solution.
Hi Neale Property Management, thanks for taking the time to leave a 5 star review - we really appreciate it! It's great to hear that you were well looked after by Kirran and we'll make sure your feedback is passed on. If there's anything else you need assistance with please let us know at support@onthemarket.com. All the best
5/5
TrustpilotStephen Watson our account manager
Stephen Watson our account manager, he was so helpful.
Hi Kathleen, it's wonderful to hear your feedback. Thanks so much for taking the time to leave us a five star review. We'll be sure to share this with Steven and the team. Thanks for your support, all the best!
1/5
TrustpilotCustumer service terrible ..start…
Custumer service terrible ..start sentence talking to me ..I told you ..how rude they are .arrogant to
Hi there, we're sorry to hear your of recent experience. If you can send the team an email at support@onthemarket.com and we can look into this further for you. Thanks
5/5
TrustpilotEasy to use
Wow, what a change! The new site is so much easier to use - it will be my go to from now on.
Hi AJ, thank you for your feedback, it's greatly appreciated. We're so glad you're loving the new OnTheMarket website as much as we are!
1/5
TrustpilotTerrible website
Terrible website. There is no way to contact these people.
5/5
Trustpilotall straight forward quick and easy too…
all straight forward quick and easy too great job
Hi there, thanks for taking the time to leave us a five star review. We really appreciate it! It's great to have you onboard with us and that you found it an easy process. Please contact the team at support@onthemarket.com if there's anything we can assist with in the future. Thanks
1/5
TrustpilotYour valuation tool is so inaccurate
Your valuation tool is so inaccurate. Sort it out. I would never come to the market if I relied on your estimate.
Hi Rebecca, thank you for taking the time to contact with us and to share your valued feedback. We believe that the estimation provided should give you a good indication of what your property is worth should you choose to take it to market. Please consider it to be a starting point, that should in no way replace the expertise of a local estate agent, who could consider factors unknown to us such as remodelling.This is why we present you with a choice of 4 agents to contact to gain a better understanding of your property’s value. I hope this helps.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. iHomes Estate Agents Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
