Trusted Agent profile · Hounslow

iHomes Estate Agents Ltd Hounslow reviews

3.3

★★★★★

376 reviews across 2 platforms

783 London Road, Hounslow, TW3 1RS, TW3 1RS

iHomes Estate Agents Ltd's office in Hounslow, at 783 London Road, is rated 3.3 out of 5 across 376 reviews on two platforms, including 13 Google reviews rated 3.8.

Google logo

3.8 / 5

13

Reviews on Google

This office

Trustpilot logo

363

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

3/5

Trustpilot

Non starter

I was informed that the estate agent involved would be in touch with me, well that never happened.

Bobwhitetenterden · 18 June 2022

Agent replied · 23 December 2024

Hi there, we're sorry to hear you've had this experience. Please note that OnTheMarket is a property portal which advertises properties on the estate agent's behalf, and we are not an estate agency. Please feel free to reach out to the estate agent directly, or alternatively contact us at support@onthemarket.com and we can double check the estate agent received your enquiry for you!

1/5

Trustpilot

What a waste of time

What a waste of time! Listing properties for sale that are long sold. This is not what a property portal is about.

Eva · 17 November 2021

Agent replied · 23 December 2024

Good afternoon Eva, thank you for taking the time to email us. Sorry you recent experience with OTM was not up to scratch. We display the properties our member agents send us, unfortunately we have not got the capacity to check each one is still available. So we rely on our agents to remove properties once they become sold. If you would like us to look further into this matter for you please could you email us at support@onthemarket.com with more information. I hope you enjoy the rest of your day.

5/5

Trustpilot

Always loved On the Market from the…

Always loved On the Market from the outset. Clear, concise and no nonsense. Keep up the great work.

Rebecca · 8 June 2022

Agent replied · 23 December 2024

Hi RebeccaThanks so much for the lovely review - we really appreciate it! It's great to hear your feedback and we're so pleased you're happy being with OnTheMarket. Have a great day!

5/5

Trustpilot

Excellent service from Anna

Excellent service from Anna, acted very fast on our request.

Ayrton · 30 March 2023

Agent replied · 23 December 2024

Hi Ayrton, we really appreciate you taking the time to leave a review. It's always wonderful to hear feedback like yours from our agent members, we'll be sure to pass this onto Anna. Thanks again!

5/5

Trustpilot

Prompt and extremely professional…

Prompt and extremely professional service throughout. No matter what was asked, they delivered. Overall a fantastic customer experience, would definitely recommend!!

Guest · 9 December 2021

Agent replied · 23 December 2024

Hello! We are incredibly grateful that you took the time out to leave us a 5-Star review regarding our site and more specifically, our services. Thank you!

1/5

Trustpilot

Don't trust their website

Well, this is one awful service. Looking on line for properties for a friend and came across the website for OntheMarket. First property came up and wham! Bombarded with adverts for bitcoin, dodgy financial schemes and a range of others.There are plenty of other sites so I'll stick to the likes of Rightmove or Zoopla in future

MrsV · 13 February 2021

5/5

Trustpilot

Great work!

Brilliant customer service.

Customer · 12 September 2023

Agent replied · 23 December 2024

Hi there, thanks so much for the five star review. We're delighted to hear you had a great experience with us and found our customer service to be brilliant. Your feedback means a lot to the team. We're always here to help, so please don't hesitate to reach out if there's anything more we can do. Thanks for supporting OnTheMarket.

5/5

Trustpilot

You send me possible rent properties…

You send me possible rent properties every day and though not successful yet, I have hopes!

Rowland · 28 June 2022

Agent replied · 23 December 2024

Hi Rowland, it's great to hear you're enjoying receiving property alerts - we'll keep our fingers crossed your perfect property comes along soon! Thanks for taking the time to leave us a review and do let us know if you have any further feedback or suggestions for improvement at support@onthemarket.com. Happy house hunting!

1/5

Trustpilot

Totally inaccurate

Totally inaccurate. Used the valuation tool and got back the same amount a local estate agent valued it at 2 years ago.

Anna · 23 July 2021

Agent replied · 23 December 2024

Thank you for taking the time to leave us a review. I am sorry you are experiencing issues with the instant online valuation tool. The valuation presented by this tool is calculated independently by propertypriceadvice.co.uk and is based on the information you provided. We believe the estimate should give you a good indication of what your property is worth should you choose to take it to market. Please consider it to be a starting point, which should not replace the expertise of a local estate agent.If you have any further questions, please email us at support@onthemarket.com

5/5

Trustpilot

A very friendly and efficient service…

A very friendly and efficient service from Craig at On The Market.

Dan · 14 November 2022

Agent replied · 23 December 2024

Hi Dan, thanks so much for taking the time to leave a 5 star review - we really appreciate it! We'll make sure your comments are passed onto Craig and the team. If you have any further feedback or ideas for improvement we'd love to hear them, send the team an email at support@onthemarket.com. Thanks again

5/5

Trustpilot

Absolutely fantastic experience as…

Absolutely fantastic experience as always!The new website has made it so much easier to navigate and get everything done!

Sidney · 17 December 2021

Agent replied · 23 December 2024

Hi Charlotte, thank you so much for taking the time out of your day to provide such lovely feedback. We're glad you're enjoying OnTheMarket's new site!

5/5

Trustpilot

Great service with everyone I spoke and…

Great service with everyone I spoke and worked with, can’t complain as was given 5 star service, thank you

Sk · 13 December 2021

Agent replied · 23 December 2024

Thanks for taking the time to leave us a feedback!

5/5

Trustpilot

A very slick portal without all the…

A very slick portal without all the adverts and irrelevant displays found on similar sites

James · 20 May 2022

Agent replied · 23 December 2024

Hi JamesThanks so much for the kind words - we really appreciate it. We're glad to hear you're loving the OnTheMarket site as much as we are! Thanks again and have a wonderful day

5/5

Trustpilot

The new site is amazing

The new site is amazing! I cannot believe how much better it is, so much easier to use!

Ben · 15 December 2021

Agent replied · 23 December 2024

Hi Ben, thank you so much for this feedback, it is greatly appreciated and we're very glad you're enjoying the new look site!

5/5

Trustpilot

Amazing website!

Amazing websiteI rented my house via this site and the agent in question was superb and professional.Highly recommend!

Deirdre · 14 December 2021

Agent replied · 23 December 2024

Hello! we are so grateful for your review. Thanks for sharing your rating with us and the community.

5/5

Trustpilot

Cracking website

Cracking website - move aside Rightmove, there’s a new team in town! Easy to use and manoeuvre. 👍

Ned · 14 December 2021

Agent replied · 23 December 2024

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

5/5

Trustpilot

Fantastic new website

Fantastic new website, easy to navigate and agents connect with you straight away. Much prefer this to Rightmove.

Rory · 14 December 2021

Agent replied · 23 December 2024

Hi Rory, we are incredibly grateful that you took the time out to leave us a 5-Star review!

5/5

Trustpilot

New website is fab as is all the…

New website is fab as is all the service I have received. Will always use OTM! 5* here!

K · 13 December 2021

Agent replied · 23 December 2024

Thanks so much for taking your time to provide feedback, we are very pleased that you like the new site!

5/5

Trustpilot

Excellent new web site

Excellent new web site! A pleasure to use and so easy. Great company and so helpful. Highly recommend.

Smith · 9 December 2021

Agent replied · 23 December 2024

Good morning, Thanks so much for taking your time to provide feedback, we are very pleased that you like the new site!

1/5

Trustpilot

Beware of online house valuations

Please beware of using on the market’s free valuation tool. Apart from being totally inaccurate, they pass your details on to local estate agents who, in my case, were very pushy. You do not know this will happen until you submit your request and it is too late to change your mind

Debbie · 24 June 2021

5/5

Trustpilot

Improving all the time

They understand how a portal should support and work with estate agents

Michael · 25 August 2022

Agent replied · 23 December 2024

Hi Michael, thanks so much for taking the time to leave us a 5 star review! It's really great to hear your feedback and have you onboard. If you have any ideas or suggestions please send them over to support@onthemarket.com, we're always looking at ways to improve and really value your input. All the best!

5/5

Trustpilot

Happy to see the continued improvement…

Happy to see the continued improvement in the services provided by On The Market

Paul · 24 May 2022

Agent replied · 23 December 2024

Hi Paul It's great to hear this feedback, thanks for taking the time to leave us a 5* review! We're always working at growing and improving what we offer here at OnTheMarket so please do send us an email at support@onthemarket.com if there's anything in particular you'd like to see. Have a lovely day!

5/5

Trustpilot

Impressive web site and easy to use

Impressive web site and easy to use. I found it very informative and wouldn’t hesitate to recommend.

Valerie · 9 December 2021

Agent replied · 23 December 2024

Good morning Valerie,Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our site visitors. We look forward to seeing you again soon.

5/5

Trustpilot

Good customer service

Good, friendly service

Rumz · 19 June 2023

Agent replied · 23 December 2024

Hi Rumz, thanks for taking the time to leave us a five star review. We really appreciate your feedback. Please don't hesitate to contact the team at support@onthemarket.com if there's anything more we can do to assist in the future. Thanks for supporting OnTheMarket, all the best!

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