Trusted Agent profile
★★★★★
274 reviews across 2 platforms
Building One Chiswick Park, 566 Chiswick High Road, London, W4 5BE, Hounslow W4 5BE
Foxtons's Hounslow office at Building One Chiswick Park is rated 2.7 out of 5 across 274 reviews on two platforms, including 141 Google reviews rated 2.7. The 133 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
1/5
GoogleWorst experience ever, unprofessional agency all they care is to pay and rent through them once you pay you won’t get anything done in the property.
Hi, please could you email us on social@foxtons.co.uk with your details and further information so we can look into this for you. Thank you, Sophie.
1/5
GoogleTotal sham of a company that is in its dying years so they don't care. I'm a landlord but they have made a decent tenant angry and me also. I never get a reply to emails or calls. I am terminating our agreement , I have had to engage my solicitor because all other correspondence has been ignored.
5/5
GoogleWe've had a great experience with Imtiyaz! We managed to see the property twice in few days and place an offer that got accepted. He was really quick at responding and helped us professionally in this difficult period of market madness. Cannot recommend highly enough
5/5
GoogleAn outstanding work has been done by Foxtons Senior Sales Negotiator Azad Shahid I would like to express my deep gratitude towards him and Foxtons property agency for professionalism and reliability. I would recommend with no doubt everyone to get the services that Foxtons offers.
1/5
TrustpilotFoxtons Lettings
Foxtons Lettings, Misleading Charges, Poor Communication, and Unprofessional Conduct
1/5
GoogleAbsolutely rude the agent spoke over me and refused for me to get a word in. They are liars and should never be allowed to work or run as a business
Hello, we are sorry to hear you feel this way, and that your customer service experience was not what we would hope for our customers. We hope you may consider using us again one day.
1/5
GoogleWorld class - the WORST property management, a group of lazy liars just ask landlord to pay for bad service. I rather throw my money into the sea! Huge mistake!
Hi there, we are sorry to hear this. Please could you contact us on social@foxtons.co.uk with further information so we can try and help. Thanks.
5/5
GoogleI have paid for my flat's check in report 2 years ago but nobody seems to find it now. What is more, state agents are demanding me to look for it or it looks like I will not receive any support what so ever. I am still waiting to find out who pocketed the full amount.
5/5
GoogleLuckily I meet Craig of Foxton during the house buying process. He is a professional, dedicated estate agent. He proactively update the progress and follow up the outstanding issues in the whole process. Well done Craig!
1/5
GoogleDisappointed with their lack of consideration. Their service was good until the payment was done.
Hi Nora, please could you email us on social@foxtons.co.uk with your information and explain the issues so we can try to help? Thank you, Sophie.
5/5
GoogleVery professional, supportive and cordial service provided by Kristina. Our family is happy with her dealings and wish her the best for the future. We will positively deal with Foxtons in the future...
1/5
GoogleIt's now over a month since moving out of a short term let and we are still waiting for the £800 deposit to be returned, and still no word on why 10% was deducted, despite the property being left in a far cleaner state than when we moved in. We would not recommend Foxtons to anyone else.
5/5
GoogleI recently rented out my flat thru Foxtons and I found Tom Sutton and Charles Okwuosa extremely helpful and was very happy to deal with them. I can highly recommend their services!!
1/5
GoogleLANDLORDS BE AWARE - Incompetent people starting from letting agents to department directors. No communication at all, ignoring calls and emails. Horrible experience. Never again renting or buying anything with foxtons.
1/5
GoogleVery Bad experience. We give full payment from 5 months. But there is a problem in our house. They will not reply to any communication to solve it.
5/5
GoogleGreat estate agency service. Was very impressed by the level of communication in keeping me informed and updated, and the professional advice given. Highly recommend them
1/5
GoogleCalled to request help with my next letting and ended up in an argument in 5 minutes. Expect unparalleled customer service.
5/5
GoogleGreat experience with Alishann/ Foxton Sutton and helped us to find the dream house.Thank you so much and highly recommended
1/5
GoogleAvoid at all costs! Worst estate agency ever! All they care about is money
This review has been reported to Google as spam.
1/5
GoogleEvil estate agents! Stay away at all costs
5/5
TrustpilotLuke was fantastic and a ton of help.
Rating only, no written review.
5/5
TrustpilotExcellent!!!
Hi
5/5
GoogleProfesional, helpful, on time, well knowledged agent. thank you
5/5
GoogleWarm people and a fantastic building!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Hounslow office has 274 reviews across two platforms: 141 on Google, 133 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Foxtons Hounslow is rated 2.7 out of 5 across all 274 reviews, and 2.7 out of 5 on Google from 141 reviews, checked 9 October 2026.
Foxtons Hounslow, Building One Chiswick Park, 566 Chiswick High Road, London, W4 5BE, Hounslow W4 5BE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.