Foxtons Ilford reviews

★★★★★ 5/5

Trustpilot

Outstanding Property Management Service and Support

We are very happy with the way Foxtons manages our rental property, due in no small measure to our Property Manager, Titia Wooten. We greatly appreciate all the support she provides in managing our property. She is consistently prompt, efficient, and approachable, and her dedication, positive attitude, and willingness to go the extra mile make a real difference. It is always a pleasure dealing with her.

Mahes · 21 June 2026

★★★★★ 5/5

Trustpilot

Great Service

Foxtons has been managing our property for years. It’s in good hands. Tony Chan is our best contact person thus far. Always available and super efficient. His professionalism in handling the tenants is well appreciated. Keep up the great work! We just got a new tenant.

Richard · 24 June 2026

★★★★★ 5/5

Trustpilot

Helpful letting agents and professional service

Irfan Pecaj was a very helpful letting agent whilst I was at the property!

Callum · 23 June 2026

★★★★★ 5/5

Trustpilot

Review for Mario

Mario is very professional and excellent with his job. He always provides updates and gives plenty notice before any appointment visits. Keeps you well informed throughout whole the whole process. Highly recommended

Nuran · 22 September 2026

★★★★★ 5/5

Trustpilot

Staff

I had a really good experience with the letting agency. From the beginning, Adam was helpful, professional and responsive and made the process of securing our new him feel straightforward.

Villas · 22 September 2026

★★★★★ 5/5

Trustpilot

Excellent support from Foxtons Hertfordshire for an overseas landlord

I wanted to highlight the tremendous support I have received as an overseas landlord from the Foxtons Hertfordshire team, particularly Kelly Fordham, Ellie Slaughter, and Jemma Watts from the Property Management and Lettings teams. A special shout-out also to Lucca Holdstock.

Adam · 24 June 2026

★★★★★ 5/5

Trustpilot

Since moving into our flat we have been…

Since moving into our flat we have been dealing with aga (property manager) from foxtons and she has been amazing, any problems we have had or any questions she has been very quick to help and fix the problems, nice and easy communication every time. She always takes the time to talk through things on the phone.

Charlie · 22 June 2026

★★★★★ 5/5

Google

We had an excellent experience renting with Foxtons! The entire process was smooth and professional, thanks to the incredible support from our agent. He was patient, communicative, and always willing to go the extra mile to ensure everything went perfectly for us. Our agent worked hard to secure a fair rental agreement, including a 3-year extension with flexible terms that suited our needs. He also made sure to clarify all the details and addressed any questions we had promptly. The entire process, from negotiation to signing the contract, was seamless and stress-free.

Ruizhe · 16 November 2025

★★★★★ 1/5

Trustpilot

My flatmate had come from outside…

My flatmate had come from outside london to view a property in finsbury park and was only told once he got to the appointment that david morgan was not going to make the appointment due to being unwell, extremely unprofessional, he should have gotten one of his colleagues to cover the flat viewing or atleast message us in advance.

Fred · 9 May 2026

★★★★★ 5/5

Trustpilot

Good experience

Maya was super helpful and made the whole experience so much smoother. Nothing was too much to ask for. Thank you so much!

C · 23 September 2026

★★★★★ 5/5

Trustpilot

I was looking for a flat on short…

I was looking for a flat on short notice, and Ellie showed me 3 great options the very next day. She was really positive and helpful, and we ended up finding a place that I’m really excited about.

Sof · 21 September 2026

★★★★★ 5/5

Trustpilot

Maya was very helpful and efficient in…

Maya was very helpful and efficient in helping us secure accommodation. She made the process quick and easy to understand.

Luke · 23 September 2026

★★★★★ 5/5

Trustpilot

A letting agent that simplifies your life

I use Foxtons to let out my flat. Overall, the process was easy. They came, looked at the flat in person, provided an evaluation and explained the process through. I took the offer where they deal with everything. While this came at a rather hefty commission, i really did not need to do anything. Foxtons helped me sort out all the requests the tenants have and kept me updated with the repairs (also asked for my permission too before placing any purchase orders). Special kudos to Tony Chan, my property manager. He helped me a lot with sorting out all the relevant paperwork to let out a flat. He is very responsive as well. Any queries I have, i can be confident that he will answer it. As a landlord letting through Foxtons, i have no worries, though the commission is a little bit higher.

KY · 23 June 2026

★★★★★ 5/5

Trustpilot

Amazing service with really helpfull…

Amazing service with really helpfull team. Exemplary service from Andrew really helfpull with updates on the house that we buying. Thank you so much guys and special thanks to Andrew for all the follow ups.

Eros · 20 May 2026

★★★★★ 5/5

Trustpilot

Amazing stress free experience from Joe…

Amazing stress free experience from Joe and the team there at foxtons. Thanks so much guys

Ali · 22 September 2026

★★★★★ 1/5

Google

If you are working on auction, be careful if someone work with seller to get your deposit. I worked with Ahxxd, on foxton side, and bidx1, so not cool. I am also using their solicitor, completely in big trouble now which they created. be careful scammers-- 1. Misrepresentation of Property: The seller or their agent may have misrepresented the property's condition, value, or ownership status to entice you to put down a deposit. This could involve false claims about the property's amenities, potential for development, or rental income. 2.Failure to Provide Legal Documentation: Deliberately withholding essential legal documents, such as title deeds, property searches, or planning permissions, needed for your mortgage application could be part of a scam to prevent you from completing the purchase or securing financing. 3.Deposit Fraud: If you suspect that the agency has intentionally misled you to secure your deposit without intending to fulfill their obligations, it could be a form of deposit fraud. This might involve promising features or benefits of the property that do not exist or fabricating urgency to push you into making a deposit. 4.Collusion between Seller and Solicitor: In some cases, there could be collusion between the seller and their solicitor to withhold vital information or documents needed for the transaction. This could be part of a larger scheme to defraud buyers or extract additional funds.

Katherine · 3 March 2025

★★★★★ 5/5

Trustpilot

Great service.

I just want to say our property manager Abigail Goad is absolutely amazing. We have tenants who are quite high maintenance but Abigail sorts everything out with super efficiency.

Sku · 24 June 2026

★★★★★ 1/5

Trustpilot

I was spoken to quite rudely on the…

I was spoken to quite rudely on the phone with agents pushing for an earlier viewing or just scheduling a viewing without asking for availabilities. I have told agents multiple times to stop calling me but this was not heard. I even removed my information from the portal and noted that I am no longer looking for a property. I still receive 3-4 calls a day whilst informing them that I do not want to rent through them.

Vinisha · 20 May 2026

★★★★★ 5/5

Trustpilot

Aga was amazing during our entire…

Aga was amazing during our entire tenancy and helped with every issue and resolved them super quick. Couldn’t ask for a better agent to have been helping us. Big thanks

Harrison · 18 May 2026

★★★★★ 1/5

Trustpilot

Foxtons Letting Commission…

Just to share my experience and warn anybody thinking of using Foxtons letting services. Foxtons will be vey happy to take full year commission in advance but if your tenant moves out before the full year period, Foxtons will not refund your commission in cash but just leave the amount as a credit in your account even you no longer have the intention to rent out your property. Area director of Foxtons claimed that this is in line with Foxtons terms of business. Beware before you choose Foxtons letting services.

Kok · 1 May 2026

★★★★★ 4/5

Trustpilot

Thank you Habiba!

Habiba was very professional, helpful and friendly throughout the whole process.

Nusrat · 22 September 2026

★★★★★ 1/5

Trustpilot

I truly do not understand who in their…

I truly do not understand who in their right mind has ever rated Foxtons 5 stars. Unfortunately I have been in contact with them at multiple occasions but I am happy to say that today was the last. They arrange viewings for properties that has already been let, WHY not cancel if anything happened between the time of booking and the viewing actually taking place. This seems to be a common occurrence for Foxtons. Other than that, the agents are the rudest human beings I have ever spoken to. Surely I’ve not been unfortunate enough to have come across the ONLY employees at Foxtons that hate their jobs so this seems to be a big issue over there. When calling it seems as though you just ruined their entire day. I’m SORRY I was interested in the properties you have listed, that by the way isn’t even available. If calls like these are a displeasure to the agents I would suggest removing the ads.

H · 24 April 2026

★★★★★ 1/5

Trustpilot

Incompetence and lies on a legendary scale!

I had my property up for sale with Foxtons, an offer collapsed, and so I decided to consider rental. After I spoke to the rental department, they took a renter into my property without my permission, hadn't even signed a contract. Luckily, the person liked it and offered a good rent. The agent lied to the renter and me, messed up three contracts, so by the time he signed the fourth contract on my behalf, the renter had been in my flat for 10 days. Lucky he signed! He told me that I could not protect the deposit...lie. He told me that the second 6-month rent payment would be paid on the fourth month...lie. And it was not paid in advance on the 5th month like every other agent; the tenant is now late with the second 6-month payment. I complained to the manager, but he ignored my complaints. The whole office is corrupt. Really, do yourself a favour, there are good letting agents out there, Foxtons is not one of them.

Anthony · 13 April 2026

★★★★★ 5/5

Trustpilot

So far, all good

Irfan has been an excellent. He addresses issues promptly, and we have experienced minimal disruptions throughout our tenancies. Would certainly recommend foxtons.

Anish · 23 June 2026