Trusted Agent profile · Hounslow

Dimension Properties Hounslow reviews

3.5

★★★★★ Good

2,530 reviews across 2 platforms

6 Kingsley Road, Hounslow, TW3 1NP, TW3 1NP

Dimension Properties's office in Hounslow, at 6 Kingsley Road, is rated 3.5 out of 5 across 2,530 reviews on two platforms, including 16 Google reviews rated 3.6.

Google logo

3.6 / 5

16

Reviews on Google

This office

Trustpilot logo

2,514

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

1/5

Trustpilot

Cannot trust. Disappointing

Most adds are misleading as they are no longer available. Used as bates to contacts agents offering something else. Comparisson of properties could be more accurate.I am a seasoned buyer.See Zillow as a fine example

G · 3 November 2021

Agent replied · 26 October 2024

Hi Gil,Thank you so much for taking the time to leave us your feedback. We're very sorry to hear you are having issues.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

1/5

Trustpilot

the web site have my property value as…780K

the web site have my property value as the land purchase price plus 21 years of inflation added .I have emaild them to explain but no responce .

John · 6 October 2022

Agent replied · 26 October 2024

Hi John,Thank you for sharing your feedback with us.We are very sorry to read your review here, and would like to discuss this further with you. We will DM you shortly for more information.Many thanksZoopla Support

5/5

Trustpilot

Zoopla sends excellent advice via their…

Zoopla sends excellent advice via their regular emails. You can view just about any property, any where on Zoopla. I prefer to use Zoopla to visiting a street estate agent. They offer really good advice for home buyers and sellers.

Barbara · 9 October 2020

Agent replied · 26 October 2024

Hi Barbara,Thank you for sharing your lovely feedback with us. It's truly great to hear how much you like our website and we hope we'll continue to help and support you in all things property related.If there's anything we can do to help you with your search, be sure to visit our Help Centre where you may find a designated section for property seekers:https://support.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

1/5

Trustpilot

I contacted Purple Bricks regarding a…

I contacted Purple Bricks regarding a house purchase. This link came from Zoopla. I have sent them two emails but no follow up from Purple Bricks at all. Obviously I am very disappointed not to even receive an acknowledgement!

Ron · 8 January 2021

Agent replied · 26 October 2024

Hi Ron,Thank you for leaving us this review and we're really sorry to hear that you've had a bad experience with this agent on our website.If the agent you contacted via our site hasn't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Poor experience

Let to reply and same question are not fair for example they ask about your annual payment. You need monthly payment that’s it . Is not the business of the agency how much money they get from where .

Daniel · 5 January 2021

Agent replied · 26 October 2024

Hi Daniel, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with this agent.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

1/5

Trustpilot

When using the filters ie I'm only…

When using the filters ie I'm only interested in houses, your site keeps showing flats, retirement properties and shared ownership. I'm continually having to update the filter but it still happens.Far too frustrating for me!

Pat · 24 October 2021

Agent replied · 26 October 2024

Hi Pat,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.You can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garage. You can search for exact phrases using quotation marks such as "detached house"; to exclude a term you can prefix it with ‘-’ for example -flat; -retirement; -shared; etc..Here is a Help Centre article that will guide you through filtering for specific properties by step depending on the device you choose to use:https://help.zoopla.co.uk/hc/en-gb/articles/360006068617You can exclude retirement properties, or any other property type easily on both the desktop website and the app. This Help Centre article will guide you through this step by step in just a few clicks depending on which device you prefer to use: https://help.zoopla.co.uk/hc/en-gb/articles/360006071377We also have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

1/5

Trustpilot

Zoopla no longer excellent

I've used zoopla since it started. Just checked it recently: no zoopla estimation any more which renders it fairly pointless now.Why change an excellent format? Zoopla will not last more than a year with the new format. Disappointing.

Karen · 15 March 2021

Agent replied · 26 October 2024

Hi Karen, Thanks for taking the time to leave us a review. We appreciate the feedback you have provided as it helps us to develop and make Zoopla a more useful resource.Please note that whether we display a Zoopla estimate for a property or not depends on the amount of data we have available for that home and for similar properties in the area. Our mission is to provide data on all homes in the UK - over 29 million currently. As Zoopla continually develops and evolves its industry leading insights, our advanced house price estimate model receives data regularly resulting in significant accuracy improvements and increased coverage of UK properties.We aim to be as informative as possible and if we have sufficient information to create an estimate for a property, an estimated price range will automatically be generated. While we are unable to manually add or refine estimates, here is a Help Centre article that will explain in greater detail about how some estimates may disappear from our site: https://help.zoopla.co.uk/hc/en-gb/articles/360006389578Should you require any further help from us, or wish to discuss this in more details, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Many other landlords are far too…

Many other landlords are far too prudish and expect far too much from the tenants.And via vetting system of financial checks is far too lengthy and completed which has to be repeated on each individual application,

Orlando · 7 August 2021

Agent replied · 26 October 2024

Hi Orlando,Thanks for taking the time to leave us your feedback. We really appreciate the time you have taken to provide this to us.We would like to assure you that all estate and lettings agents advertising on Zoopla Property Group portals are required to be compliant with applicable laws, regulations and codes of practice in the United Kingdom.Every agent undertook several checks before they were accepted as a Zoopla agent; however, we have no control over their daily business. If you have any concerns about any estate or lettings agent, we would suggest visiting the agent at their listed address and speaking to their branch manager to discuss the matter further.Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Recommend

Been looking a lot lately,and found this to be one of the best sites to view homes to buy and prices of existing homes ,well laid out ,easy to use.Always reach for this site first,would recommend..

Ms · 31 July 2021

Agent replied · 26 October 2024

Hi Christine,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our site and you like our features.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

4/5

Trustpilot

I've always liked Zoopla

I've always liked Zoopla because it's easy to use and has lots of informative tips. I used to get a monthly briefing on my area, but not any more which is the reason for 4 stars rather than 5.

Alison · 27 November 2020

Agent replied · 26 October 2024

Hi Alison, Thank you very much for leaving us a 4 star review and for your valuable feedback. We're pleased to hear you find our site easy to use, and we hope it proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.We are really sorry for any inconvenience not receiving our monthly newsletter has caused you. Our Marketing team are aware of this shortcoming and they have temporarily paused this email campaign send while we optimise our house price estimate valuation model. We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you that help us to develop and make Zoopla a more useful resource, so thank you for your comments.If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find designated sections for property seekers and home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

Goodish, saved site searches are a let down, I specify pets allowed, yet keep receiving ads for properties that dont accept pets. I dont need to see pet unfriendly ads filling up my inbox.

Specify pets allowed on saved searches yet I get ads for properties that do not accept pets, filling my inbox with what is essentially useless spam. If theres no pets allowed then the ads are no use to me.

Catherine · 27 November 2020

Agent replied · 26 October 2024

Hi Catherine, Thank you for your 3 star review and for sharing your concerns with us. We're really sorry to hear you've had a bad experience.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure our site is as up to date and accurate as possible. If you do see any other listings which are incorrect, you can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Also, you can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garden. You can search for exact phrases using quotation marks such as "pets allowed"; to exclude a term you can prefix it with ‘-’ for example -student.We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

I have used zoopla for years and cannot…

I have used zoopla for years and cannot recommend it enough whether I am buying, selling or just checking house prices, this is a very accurate tool to use. It's my go to site, many thanks.

Jacki · 22 July 2021

Agent replied · 26 October 2024

Hi Jacki,Many thanks for your 5 star review. It's great to hear that you like our services this much. We hope we continue to help and support you in all things property related. Make sure you visit our 'News and guides' section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

1/5

Trustpilot

Don't bother!

Enquired about several properties each time asked a series of questions.Received zero replies upon completing the questions. Time wasters.Did however start to receive lots of spam emails after my enquiries from random companies.

David · 20 January 2022

Agent replied · 26 October 2024

Hi David,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedAlso, please be assured we do not share your email address or other personal details with any third parties. You can amend your account details at any time in the ‘My Zoopla' section of our site; any changes will take effect straight away. This Help Centre article explains step by step how to do this: https://help.zoopla.co.uk/hc/en-gb/articles/360006099197If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

Not the best company out there

I’ve used Zoopla on several occasions but after inputting the criteria of what I am looking for, I have emails showing properties that does not have the particulars that I am looking for.So a paltry 3 stars

KOTR · 7 May 2021

Agent replied · 26 October 2024

Hi Chris,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with our property alerts.We'd like to assist you with this and we'll DM you shortly for more information.Many thanks,Zoopla Support

1/5

Trustpilot

Not very helpful atall I’ve emailed…

Not very helpful atall I’ve emailed about properties and not heard anything back off anyone I’ve been looking for a place hat accepts housing an not getting any help from this site so won’t be using it again

Ja · 15 February 2021

Agent replied · 26 October 2024

Hi Ja,Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

An easy to negotiate site

An easy to negotiate site - as yet we haven’t found our ideal property to purchase but Zoopla are regularly emailing with properties that meet our criteria which takes a lot of the ‘leg work’ out of searching

Philip · 14 February 2021

Agent replied · 26 October 2024

Hi Philip, Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you find our website easy to use, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Best of luck with finding your new home!Many thanks,Zoopla Support

4/5

Trustpilot

I would like see just houses with new…

I would like see just houses with new builds, but I keep getting apartments as included. Plus I get emails about apartments. It's really annoying. Just give me what I can want to see that's all I ask.

SUZANNE · 7 February 2021

Agent replied · 26 October 2024

Hi Suzanne, Thank you for sharing your feedback with us and for leaving us a 4 star review.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties, when uploading their properties to Zoopla we request they mark the property as ‘houses’ or 'flats' if this is the case but unfortunately it seems sometimes this is not done resulting in our users finding listings in search results they did not expect.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing error’ option on the right hand side of the page. We will then investigate the issue further by speaking to the agent advertising the property.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

2/5

Trustpilot

Lot of property alerts but when wanting…

Lot of property alerts but when wanting to view them never get the chance been looking for somewhere to live for months so would love to follow through with at least one property I enquired about .

Graham · 26 April 2021

Agent replied · 26 October 2024

Hi Graham, Thanks for taking the time to leave us this review. We're glad to hear you're receiving lots of suitable property alerts but we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

and another day ALL FILTERS SELECTED…

and another day ALL FILTERS SELECTED FOR HOUSE OR FLAT MOBILE/PARK...NOT SELECTED24 OUT OF 25 PROPERTIES DISPLAYED ARE MIBILE.PARK HOMES......SO AGAIN YOUR ALLOWING ADVERTISERS TO FALESLY ADVERTISE AND DO NOTING ABOUT IT VIA YOUR SPECIALISED TEAM.... BULL

Mr · 26 April 2021

Agent replied · 26 October 2024

Hi Marcus, Thanks again for leaving us a review and we're sorry to hear how frustrated you are regarding seeing properties you have deselected to see. We can assure you that we are aware of this issue and we are working closely with the agents listing on our website to ensure the details they upload are correct. We appreciate all the feedback you have provided. If there's anything else we can do to help you or you wish to contact us directly regarding this matter, please follow the link below:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Great app with all up to date…

Great app with all up to date properties. Lots of pictures and information, maps and floor plans for each property. Confirmation of emails sent so you can keep track of which you have requested viewings for. Easy to use.

Paula · 6 November 2020

Agent replied · 26 October 2024

Hi Paula,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our app, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://support.zoopla.co.uk/All the best!Many thanks,Zoopla Support

4/5

Trustpilot

Always relied on zoopla for overview of…

Always relied on zoopla for overview of housing market. Searches are very powerful to generate bespoke search area (ie xxmin commute from given address by public transport or car).Shame same searches not available on app on tablet or phone.

Nick · 27 October 2020

Agent replied · 26 October 2024

Hi Nick,Thank you very much for leaving us a 4 star review and for your feedback. We're pleased to hear you find the features on our site helpful and informative, and we hope we continue to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with in the future, be sure to visit our Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

none of the agents returned back to me…

none of the agents returned back to me , one who returns talk about other houses , they still keep the nice flat on your ads to contact us easy , then they offer different flats ,

Betul · 9 April 2021

Agent replied · 26 October 2024

Hi Betul, Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Also, all of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

Could be better

I like the website it works well and is easy to use but I don’t seem to get much correspondence which is frustrating but I understand that with Covid things are different and difficult at the moment.

Dannielle · 7 April 2021

Agent replied · 26 October 2024

Hi Dannielle, Thanks for taking the time to leave us a review and we're glad to hear you like our website. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

I like Zoopla because they give clear…

I like Zoopla because they give clear information in a simple manner which is very helpful to first buyer like myself. I have not found the house that I want yet but I hope to through Zoopla.Saeed Yafai

Saeed · 8 January 2021

Agent replied · 26 October 2024

Hi Saeed,Thanks so much for leaving us a 5 star review. We are happy to hear that you have had a great experience with our site, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

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