Trusted Agent profile · Hounslow

Dimension Properties Hounslow reviews

3.5

★★★★★ Good

2,530 reviews across 2 platforms

6 Kingsley Road, Hounslow, TW3 1NP, TW3 1NP

Dimension Properties's office in Hounslow, at 6 Kingsley Road, is rated 3.5 out of 5 across 2,530 reviews on two platforms, including 16 Google reviews rated 3.6.

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3.6 / 5

16

Reviews on Google

This office

Trustpilot logo

2,514

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

5/5

Trustpilot

It's so easy to use and to view extra…

It's so easy to use and to view extra articles on houses. I love the way I can search for similar properties and also get a feel for the movement on house sales. I'm amazed at how quickly property is moving.

Alexa · 1 February 2022

Agent replied · 26 October 2024

Hi Alexa,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our website and that you find it easy to use.We hope Zoopla continues to be helpful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Zoopla provide ,me with the help i need…

Zoopla provide ,me with the help i need to search for properties across the England It also give me the options to contact estate agent in the location area that I want o find a property. zoople is a very good property search engine.

Vinice · 26 July 2021

Agent replied · 26 October 2024

Hi Vinice,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience while looking for properties on our site. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

Have every kind of property you want…

Have every kind of property you want and send out all the latest property details and you can choose the area you are interested in, but for some reason they send me a lot of properties in Bournemouth and I put down the Isle of Wight!!

Heather · 21 February 2021

Agent replied · 26 October 2024

Hi Heather,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with our property alerts.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

4/5

Trustpilot

Its really easy to use the website and…

Its really easy to use the website and simple layout.Only issue I have is when I type 1 bedroom flat it's show me room sharesAnd when I put rooms it come up with 1 beds Other than that good website to use for property search

Sadique · 8 May 2021

Agent replied · 26 October 2024

Hi Sadique, Thanks for taking the time to leave us a review. We're really glad to hear you find our website easy to use however, we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are incorrect advertised, you can report them to us easily by following the steps outlined in this Help Centre article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

2/5

Trustpilot

Needs to be updated more often

Needs to be updated more often. The app is difficult to use at times and the updates on properties need to happen quicker. To be honest, I was a bit disappointed with the app and more frustrated than ever and decided not to use it anymore.

Peter · 14 February 2021

Agent replied · 26 October 2024

Hi Peter,Thanks for leaving us your review. We really appreciate the time you have taken to provide this to us.We're always working on new features and improvements for our app. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion. Your comments have been passed onto the team who are responsible for our property experiences.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Best of luck finding your dream home!Many thanks,Zoopla Support

2/5

Trustpilot

I looking for a one bedroom flat/ house…

I looking for a one bedroom flat/ house and I keep getting 2 n 3 beds. And my price is between 300-600 pounds. I also have pet and on dss. Due to my situation. Through no fault of my own. I just want a forever home!

Susan · 12 February 2021

Agent replied · 26 October 2024

Hi Susan,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience when searching for properties on our site.We'd like to assist you with this and we'll DM you shortly with more information.Many thanks,Zoopla Support

1/5

Trustpilot

I am only allowed only to write a very…useless Zoopla

I am only allowed only to write a very limited message when describing what I need . However, I got 100’s of estate agents calling at all sorts of hours offering properties with no relation to my needs . Waste of time really .

Ama · 9 July 2021

Agent replied · 26 October 2024

Hi Ama, Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We have a large database of qualified agents who can help you find a property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Less stable than Bitcoin

Thanks zoopla 1 month change - £40 000 your price estimate fluctuates more than Bitcoin. You are costing real people real money.Edit: 5 hours for Zoopla to ask for more details via Trustpilot, well it's nearly 72 hours since your customer support had the details directly.

Anthony · 18 January 2021

Agent replied · 26 October 2024

Hi Anthony,Thank you for sharing your concerns with us. We appreciate how important the accuracy of the estimated house price ranges is to our users and we'd like to look into your case further. We will now message you privately for more information about your property so we can find a solution to the problem.Many thanks,Zoopla Support

4/5

Trustpilot

I am currently looking for a ground…

I am currently looking for a ground floor property, unfortunately there's not enough in my search area. I'm currently being sent everything available in my area by other agencies also so it's a lot to weed through to get to what I'm looking for.

Mrs · 20 June 2021

Agent replied · 26 October 2024

Hi Carol, Thank you so much for leaving us a 4 star review and we hope you find a property soon.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

4/5

Trustpilot

Very good website

Very good website, sometimes the first to have properties. Not Zooplas fault, but often inaccurate descriptions by agents, and many agents never respond to your enquiries which is very frustrating. It seems you are better ringing rather than use contact form which many agents ignore

Angela · 7 April 2021

Agent replied · 26 October 2024

Hi Angela,Thanks so much for leaving us a 4 star review. We're really glad to hear you have had a great experience with our site. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/However, we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Very user-friendly

So easy to use and great to have the filters plus ability to view searches on a map rather than as a list. Get responses from agents quickly and it’s nice that property then moves through shortlist and you can manage it from there.

Marketa · 19 June 2021

Agent replied · 26 October 2024

Hi Marketa, Many thanks for your 5 star review. It is great to hear you've had such a great experience using our site, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Zoopla's great

So far, I have found Zoopla's user interface extremely helpful in arranging viewings and Zoopla's mortgage calculator and buyer guides extremely helpful in knowing exactly what kind of a house price range I should be looking at, while looking to buy a property in the UK.

Anna · 4 January 2021

Agent replied · 26 October 2024

Hi Anna,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Happy home hunting! Many thanks,Zoopla Support

3/5

Trustpilot

Asia

Hi I am not satisfied. Zoopla does send housing offers to me and thank you for that but never respons to my e-mails. I think I sent 5 e-mails with my interest in seeing this or this property but They never answered!! Whatever the answer may by

Janina · 29 September 2020

Agent replied · 26 October 2024

Hi Janina,Thank you for your 3 star review. We’re really sorry to hear the agents you tried to contact via our portal have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Do not hesistate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Vendors should not give you their…

Vendors should not give you their number to deal directly if they change their mind overnight. Agents should be Local not 15 miles away contradicting each other. Very disappointed when vendor builds up your hopes and then you call agent to find the property is still available!

Sad · 28 September 2020

Agent replied · 26 October 2024

Hi. Thank you for your feedback. We're very sorry to hear that you haven't had a good experience using our website.We would love to help you and we will now DM you for more information.Many thanks,Zoopla Support

3/5

Trustpilot

Map area rather than a radius

I’d like to be able to map the area where I am interested. (I am looking for a property which is near convenient public transport links, not just within a radius search of a particular place).I am also finding it hard to set up real time alerts.

Emma · 28 September 2020

Agent replied · 26 October 2024

Hi Emma, Many thanks for leaving us a 3 star review and for your valuable feedback. We really appreciate the time you have taken to provide this to us.You can use Zoopla SmartMaps to create your own search areas is easy to do from our desktop website. Here is a help centre article showing you step by step how to complete a residential draw a map search in just a few clicks: https://help.zoopla.co.uk/hc/en-gb/articles/360006033758-How-do-I-create-a-residential-Draw-a-map-search-Also, you can save a SmartMaps search by clicking on the ‘List view’ icon next to the ‘Filter results’ drop down and selecting ‘Save this search’ on the right-hand side of the page. You may also create a property alert by selecting the ‘Create email alert’ option which you will find at the top of the search box after searching.Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Why pre-tick six agents?

Absolutely awful. Why do you pre-tick six agents for your valuation request? It is hoodwinking people who end up with six calls from agents they were genuinely not expecting. Why do you pre-tick six? Surely it must be frustrating for agents also.

Rebecca · 21 October 2021

Agent replied · 26 October 2024

Hi Rebecca,Thanks for taking the time to leave us your feedback. We really appreciate the time you have taken to provide this to us.A list of 6 local agents displays are pre-selected as default. If you have a preference you can tick/untick those agents you don't wish to receive a valuation from, or, click Show more agents to view and select alternatives.Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Homage to Zoopla

I think your site is very useful but there are some criticisms. It would help if you could give the ‘ date added ‘ more prominence and refine the map more. Your rival does this much better I'm afraid to say. Kind regards, Frank Fuller

Frank · 22 March 2021

Agent replied · 26 October 2024

Hi Frank, Many thanks for your 5 star review. It is great to hear you find out site so useful and we appreciate all the suggestions you have provided. Our tools and services improve and become more effective with feedback and data from users like you. Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Fantastic site Zoopla gives so much useful information

Fantastic site Zoopla gives so much advice on everything to do with houses for sale, plus many other emails of useful advice on all aspects of selling to buying moving & everything in between brilliant

Ms · 29 September 2022

Agent replied · 26 October 2024

Hi Pippa,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

3/5

Trustpilot

Filter on the total size of the property required

Useful website but how comes there is no filter on the size of the property?? The number of bedrooms means nothing. A filter on the total size in square meters/feets should be available. When you will have that you will be definitely better than Rightmove.

Romain · 14 March 2021

Agent replied · 26 October 2024

Hi Romain,Thanks for leaving us a 3 star review and for your valuable suggestion that we appreciate. We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your comments which have been passed onto the team who are responsible for our property experiences.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

1/5

Trustpilot

If properties are unavailable then…

If properties are unavailable then please remove it from the listing. I found most of the properties which is not available in the market and recently add in to the site how that is possible ?

SUMIT · 4 August 2022

Agent replied · 26 October 2024

Hi SumitThanks for your feedback, and for reporting this issue to us. I'm really sorry to hear you've had a bad experience.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other property listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Many thanks,Zoopla Support

5/5

Trustpilot

It's professional & friendly

It's fantastic & easy to use it. I can saved on my list if I need go back & have a look as well. Zoopla also email if any pop up new added properties. I would recommend zoopla then others because they're plenty to looking for.

Sarah · 23 November 2020

Agent replied · 26 October 2024

Hi Sarah,Thanks so much for your 5 star review. It is fantastic to hear that you've had such a positive experience using our website so far, and we hope we'll continue to help you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Best of luck in finding your dream home!Many thanks,Zoopla Support

1/5

Trustpilot

Incorrect info online. Several major mistakes.

My house is listed online, by Zoopla. They have the details incorrect. Not good from my point-of-view if anyone is using their website. There's even a room missing...although it has been there for several decades.

Lisalie · 14 September 2022

Agent replied · 26 October 2024

Hi,Thank you so much for taking the time to leave us your feedback.Unfortunately, we cannot manually change the information (property type, tenure & room numbers) we show about any property. We are, however, exploring the best ways to improve our data accuracy using automated systems.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

Helpful

This was one of the first sites I signed up for as myself and husband are first time buyers and looking for our family home. We havent been successful yet so hoping soon my face will be like this :) and not :(

S · 10 July 2021

Agent replied · 26 October 2024

Hi. Many thanks for your 4 star review. It's great to hear that you like our site so far and we hope you find your dream home soon! Make sure you visit our 'News and guides' section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

1/5

Trustpilot

Advertisement coming on Zoopla are not…

Advertisement coming on Zoopla are not updated ones .. when we call and find out the property is already gone to let agreed. And let agreed ones are not labelled as let agreed keeping up the hopes of person in search of place

Merin · 9 July 2021

Agent replied · 26 October 2024

Hi Merin, Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

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