Trusted Agent profile · Hounslow

Chestertons Chiswick reviews in Hounslow

4.5

★★★★★ Excellent

2,421 reviews across 2 platforms

155 Chiswick High Road, Chiswick, London, W4 2DT, Hounslow, W4 2DT

Chestertons's office in Hounslow, at 155 Chiswick High Road, is rated 4.5 out of 5 across 2,421 reviews on two platforms, including 136 Google reviews rated 4.7.

Google logo

4.7 / 5

136

Reviews on Google

This office

Trustpilot logo

2,285

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

5/5

Trustpilot

Giorgio provided outstanding service…

Giorgio provided outstanding service and was very professional. He went above and beyond to get us our dream property. Thank you Giorgio.

Lily · 5 August 2021

5/5

Trustpilot

Ryan at Chestertons is an excellent…

Ryan at Chestertons is an excellent property manager. He always answers my queries swiftly and has helped solve issues. Highly recommended.

Babz · 27 February 2025

5/5

Trustpilot

South West Lettings review

We rented our property with South West Lettings. The process from start to finish was so easy and everyone we dealt with were professional, helpful and supportive. I would recommend them to anyone looking for a Lettings agent.

Ewan · 30 July 2021

Agent replied · 22 October 2024

It is wonderful to receive such positive feedback - thank you.

1/5

Trustpilot

I wanted to submit offer for a…

I wanted to submit offer for a property, however the agent over the phone told me to put offer with other agency! I am not sure why agents need to be so arrogant with buyers this days!!

Ellie · 19 September 2021

Agent replied · 22 October 2024

Unfortunately The Property Ombudsman Code of Practice specifies that agents ask clients to go back to the original estate agent to make their offer through them, providing it is within the first 6 months after the first agent was withdrawn from the property. Had we have taken your offer, the owner could have been liable for paying two fees, which may well have meant he not wish to sell to you. The advice given was provided in the aim of increasing your chances of success with this property. If you are interested in any other properties through us, we will gladly put forward any offers you make.

5/5

Trustpilot

Niema Latif

Good communication flow, good responsiveness, good results

UMG · 17 May 2024

Agent replied · 22 October 2024

Hi there, thank you for taking the time to leave a review for Niema. Should you need anything else, please feel free to get back in touch. Best wishes!

5/5

Google

The guys at Chestertons were excellent, Charlie especially! They really listened to us and only proposed us properties that would suit our family, no time was wasted. As with all journeys there were bumps in the road but we felt very reassured and confident that Chestertons would get us to our goal. We move into our new home in a week and are delighted, we would definitely recommend these guys and will certainly be using them in the future.

Catherine · 25 January 2018

5/5

Trustpilot

Just moved into a great flat in Barnes…

Just moved into a great flat in Barnes - Alex Wasey of Chestertons was super helpful - very efficient and professional.

Peter · 2 July 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave a review, we hope you are very happy in your new home. Best wishes

5/5

Trustpilot

Haven’t had huge amounts of dealings…

Haven’t had huge amounts of dealings lately though everything seems to be going well. Many thanks

Charlotte · 6 November 2023

Agent replied · 22 October 2024

Thank you for the 5 stars Charlotte :)

5/5

Trustpilot

Tamara Price at chestertons south west…

Tamara Price at chestertons south west lettings was super helpful in getting our offer accepted on a flat (even working out of ours to communicate with us and give us advice about our offer). Would highly recommend

Will · 2 September 2021

Agent replied · 22 October 2024

Thank you for the five star review!

5/5

Trustpilot

Excellent service from Vanessa

Toby · 5 July 2024

Agent replied · 22 October 2024

Hi Toby, thank you for your feedback, we're happy to hear you received excellent service from Vanessa. Best wishes!

1/5

Trustpilot

Terrible company to work for

Terrible company to work for. Terrible / no training & horrible management who don’t support their staff.

Maya · 9 October 2023

Agent replied · 22 October 2024

Hi Maya, we're sorry to see you left us this rating. Training is something we pride ourselves on at Chestertons and we provide all of our employees with the support needed in order to succeed within their roles. We wish you all the best for the future, wherever your career may take you.

5/5

Trustpilot

Myself and my flatmates were very…

Myself and my flatmates were very impressed with Tamara Price, she was very vigilant and listened to our needs. She was very easy to talk to was fast at replying.

Jessie · 12 August 2022

Agent replied · 22 October 2024

Thank you Jessie!

5/5

Trustpilot

Andy and Dawn have been amazing

Andy and Dawn have been amazing. Very professional, thoughtful for the client and considerate. Really great service they have provided to me to secure the rental and all the paperwork after.

Mike · 28 June 2022

Agent replied · 22 October 2024

Thanks for the 5 star review, so pleased to hear how helpful Andy and Dawn have been!

5/5

Trustpilot

Great dealings with Tamara Price

Great dealings with Tamara Price. Easy to communicate with and made the whole process very easy. Highly recommend

Robin · 6 September 2023

Agent replied · 22 October 2024

Hi Robin, thank you for sharing your experience with us. We'll make sure to pass your compliments on to Tamara and the team. Best wishes!

5/5

Trustpilot

Team Chesterton's made everything so…

Team Chesterton's made everything so easy and I can't thank them enough for managing me so well too. Short term letting could have been so stressful, yet it's come and gone effortlessly.Thank youSam

Sam · 23 March 2022

Agent replied · 22 October 2024

Thank you for your review Sam! We are so pleased to hear how seamless your experience was.

4/5

Trustpilot

You can rely on Chestertons to deliver

Chestertons are the estate agents you can rely on - both in terms of quality properties to rent and service level the teams deliver. The teams know their stuff and are responsive.

Lorna · 6 May 2022

Agent replied · 22 October 2024

Thank you! We are so pleased to hear this!

5/5

Trustpilot

Great service

Great service from Gary and the team at Battersea Rise as always. They re-let our flat in less than 24 hours. Highly recommended.

FionaMac · 13 February 2021

5/5

Trustpilot

Suzan responded swiftly to all of our…

Suzan responded swiftly to all of our queries during our move-in process and was always happy to help

Ollie · 29 August 2023

Agent replied · 7 February 2025

Dear Ollie,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.

1/5

Trustpilot

Simply a scam

Simply a scam. We booked a viewing for one of the properties they listed and once we got there they showed us a completely different property, also badly kept, and certainly not what we were there to see. They justified themselves saying that there had been a mistake uploading the photos and that the very nice flat we saw in the first place was out of the market. In one word, scam and time wasters.

Cinzia · 5 November 2019

5/5

Google

I’ve worked on my search with Marcus Hook and the level of attention, his focus on understanding my requirements in detail was a breath of fresh air. He didn’t try to push me to view property that was not within my specifications, which is often the experience I’ve had with other agents. On top of his professionalism, Marcus also has a wicked sense of humour and patience which helps dealing with the stress that moving can cause...

Ildiko · 25 October 2018

5/5

Trustpilot

Chestertons South West Lettings, Zoe and Jade

Zoe at Battersea Rise and Jade at the Battersea Bridge branch were both extremely helpful in finding us the eventual right property, many thanks both for listening to our requirements and keeping us up to date.

Catherine · 6 September 2021

Agent replied · 22 October 2024

We appreciate you taking the time to post a review.Thank you

5/5

Trustpilot

Preya Nair

Preya Nair - Very professional, proficient, and polite. It was a pleasure meeting Preya onsite today.

Mr · 12 October 2023

Agent replied · 22 October 2024

Thank you very much for the review Mr Amato, have a lovely weekend!

5/5

Trustpilot

Just wanted to thank Bradley for his…

Just wanted to thank Bradley for his support during the process and for being proactive in providing all necessary info!

Alexander · 13 August 2021

5/5

Trustpilot

I did a viewing with Ally Carberry in…

I did a viewing with Ally Carberry in South Ken and I couldn’t fault her. She was beyond knowledgeable, really listened to what I wanted and an asset to your team!

Jennifer · 12 May 2022

Agent replied · 22 October 2024

Thank you for the 5 stars!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chestertons's Google reviews

Questions about Chestertons Chiswick

How many reviews does Chestertons Chiswick have?

Chestertons's Hounslow office has 2,421 reviews across two platforms: 136 on Google, 2,285 on Trustpilot (across the whole business).

What is Chestertons Chiswick's rating?

Chestertons Chiswick is rated 4.5 out of 5 across all 2,421 reviews, and 4.7 out of 5 on Google from 136 reviews.

Where is Chestertons's Hounslow office?

Chestertons Chiswick, 155 Chiswick High Road, Chiswick, London, W4 2DT, Hounslow, W4 2DT.

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