Trusted Agent profile · Hounslow

Century 21 Heston Hounslow reviews

4.2

★★★★★ Great

337 reviews across 3 platforms

12 Central Parade, Heston, Hounslow, TW5 0LQ, TW5 0LQ

Century 21 Heston's office in Hounslow, at 12 Central Parade, is rated 4.2 out of 5 across 337 reviews on three platforms, including 271 Google reviews rated 4.8.

Google logo

4.8 / 5

271

Reviews on Google

This office

Facebook logo

3.0 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

60

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

5/5

Google

Lovely staff and really helpful as always.

Poonam · 17 October 2025

5/5

Google

Great service and prompt reply. Definitely will recommend.

Prabjeet · 1 October 2025

1/5

Trustpilot

Bedford Branch Absolutely Useless

Absolutely useless. Bedford branch under new manager but remain completely void of organisational skills, fail to respond to phone calls, or emails. Still sending quite threatening sms demands for rent payments, despite the fact property was vacated and appropriate notice given at the end of tenancy. Have tried repeatedly to get them to stop but they ignore all efforts. They just don't give a damn. Do NOT use these agents. Read the reviews, they are almost universally slated!

Gigbrin · 18 February 2021

1/5

Trustpilot

Poor behaviour and rotten culture..Clermont l'Hérault

Dealt with their agency in Clermont-l'Hérault whilst looking to purchase a property in the area and the poor comments posted here by others are echoed in my case. Having repeatedly asked for property details to be sent to me so that I could organise visits in the area, coming from London to do so, (surely a basic function for an estate agent) I spent weeks chasing Clément (the young airheaded sales exec.) and speaking to their office to no avail. In the end I was fed a load of poor excuses and arrongantly dismissed because they are so busy. The words I choose to describe them are lazy and unprofessional. I'd be fuming if I had chosen this agency to sell my property and knew how they dealt with enquiries. Judging by what others have said, this is a company with poor behaviours and a rotten culture.

Jean · 31 July 2020

1/5

Trustpilot

house was left absolutely spotless and…

house was left absolutely spotless and in perfect condition I have a video as proof because I know what these company's are like, but yet this poor excuse of a letting agent have provided for keeping my disposit is disgusting I would not recommend using century 21 as they up the rent when your tenancy is up and pointing out pathetic things to keep your deposit, my mother is a landlord with multiple propertys and would be more than happy if she received her property back in the way i left century 21s property they give poor excuses like the smoke alarm battery is dead and a missing light bulb and dust on radiator cap and just general wear a tear which they higher a trade man from a third party company instead of letting have access to the property to fit a new battery and replace a light bulb and wipe dust of radiator cap avoid at all costs

Chris · 7 July 2020

5/5

Trustpilot

Century 21 Hinckley

We’re delighted to present to you Century 21 Hinckley. The team are proud to represent Century 21 in the Hinckley & the Bosworth Borough area, offering professional, property related advice. We are dedicated to continually providing buyers and sellers of homes with the highest quality service as we fully understand that the buying and selling or properties will be one of the most vital purchases you will make in your life.

Ali · 30 March 2022

5/5

Google

Highly recommended! Great service and prompt response.

Rawail · 1 October 2025

2/5

Trustpilot

Amateurs

My partner emailed regarding a property to let, they said they would contact her, they didn't. She rang them a few days later, still no contact from them. I emailed them and got a response within the hour. Working 12 hours, 5 days a week Its hard to view a property on an estate agents 9-5, the first person i dealt with weren't willing to accommodate this saying that 5pm is the last time they can really do and they don't work weekends. Booked for 5pm on a weekday. got the time off work to only get a call 15 minutes before saying that no one would be available as the viewing wasn't booked in properly. Re-arranged for a Saturday at 11am (even though they don't work). it got re-arraned again for the afternoon and the agent was still late. I understand that you might not make commission on a letting. but we definitely won't be going to Century21 for buying. amateur

Simon · 13 February 2020

1/5

Trustpilot

Fiona 07488715525 rogue landlord…

Fiona 07488715525 rogue landlord in Bedford Century 21 I have contacted as a professional on behalf of a tenant, initially answered my call and then refused to answer any calls or messages, has been reported to the police for harassment and discrimination, withholding access to the gas and electric meter for tenants. Extremely corrupt.

Mandeep · 23 September 2023

1/5

Google

They are no professional, they taking the deposit and whey Is time to pay this back they are running away for it! I'm so disappointed!! Not recommend this agency for no one!!!

Angelika · 9 November 2022

Agent replied · 8 November 2024

Hi Angelika, We have no record of you here at Century 21 Ealing/Heston, you have confused us with another agency as you called earlier in the week asking for there number. Your review does not reflect upon the high standards our team strives to deliver on a daily basis. Could you kindly get in touch with us on 0204 529 5646 or email ealing@century21uk.com to rectify this error.

5/5

Google

Taman emphasizes the importance of location and also communicates really well with, Taman aims to make the journey of finding a home as smooth as and enjoyable as possible.

Prabhjot · 20 December 2024

5/5

Google

Great service! highly recommended

Nids · 1 October 2025

5/5

Google

I am extremely satisfied with this agencies services they have been able to show me properties around the local area.I recommend this agency as they have assisted me as much as possible and believe they are assisting everyone with determination of finding them what they need.

Ivneet · 12 February 2024

5/5

Google

Amisha Verma customer service has been brilliant since the day I spoke to her about properties as I’m looking for one. She has been very professional throughout the whole process and has always kept me updated with different properties available, Appreciate all the excellent service given by her, Thanks

Neskeen · 9 November 2023

5/5

Trustpilot

PETERBOROUGH OFFICE

We recently rented a property with Century 21, I could not be more impressed with Ben and Nicole, both have gone out of there way to assist our move at such a stressful time. All emails / phone calls answered and dealt with virtually immediately. We had a minor issue with the cooker hood and shower and a tradesman was knocking at the door within an HOUR! I would highly recommend using them....

David · 11 January 2021

5/5

Google

I have seen Humdeep Sidana couple of times and he has been really great and helpful. I think he goes beyond to help and understand needs.

Jagi · 12 December 2024

5/5

Google

I have seen Humdeep Sidana couple of times and he has been really great and helpful. I think he goes beyond to help and understand needs.

Harpal · 2 December 2024

5/5

Google

Excellent service, their staff is very helpful specially Mr Taman Khurana and they pay close attention to what we need and show us exactly that which is very convenient as that doesn’t waste our time.

Simar · 11 July 2024

5/5

Google

I 100% recommend working with Taman. By far the best of all the staff in terms of customer service as well as work ethic. You must be doing something wrong if Taman isn’t your man.

Vinny · 11 July 2024

5/5

Google

I found Century 21 is extremely helpful in finding accomodation for us. They help you from the best of their effort and the team specially Miss Tharisga tries to do her best everytime. I WOULD HIGHLY RECOMMEND THIS AGENCY FOR PEOPLE WHO WANTS TO MOVE IN ASAP.

Jav · 9 November 2023

5/5

Google

Humdeep's service was second to none. The quality in which my needs have been dealt with have been consistently outstanding, exceeding my expectations every time. Great professionalism, thoroughly impressed.

Kamel · 11 October 2024

1/5

Trustpilot

The private landlord didn’t even get…

The private landlord didn’t even get my roof fixed when I told him it’s leaking this was before Christmas and it’s still leaking now and there damp there too now and I told him on the 24th July 2021 am giving the property up and now he’s expecting me to have all my stuff out and he’s on about changing the locks am not happy at all

Hayley · 30 July 2021

5/5

Google

I had a lovely experience working with Taman. He was very professional and helpful. Century 21 Heston was a delight to work with

K · 20 December 2024

5/5

Google

Me and my sister had a viewing today and the lady who showed us the property was very kind. She gave us helpful advice and even though we was running late, she still waited patiently for us and was professional. Highly recommend these guys :)

Nyala · 9 November 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Century 21 Heston's Google reviews
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