5/5
GoogleExcellent Communication understanding the need For Seller .Avilabilty is great and it’s trusted Property dealer .
Trusted Agent profile · Hounslow
Century 21 Heston Hounslow reviews
★★★★★
337 reviews across 3 platforms
12 Central Parade, Heston, Hounslow, TW5 0LQ, TW5 0LQ
Century 21 Heston's office in Hounslow, at 12 Central Parade, is rated 4.2 out of 5 across 337 reviews on three platforms, including 271 Google reviews rated 4.8.
271
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
60
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
Google5/5
GoogleAmazing service, Taman went above and beyond and was really helpful in providing home-purchasing advice.
5/5
GoogleReally happy with the service! The team was super friendly and helpful, and they made everything so easy. The whole process was smooth and stress-free - highly recommend.
1/5
TrustpilotAwful customer service
Wow I came in here after having a bad experience with sales staff for lettings. Rude, no customer service at all! They even gave me complaints number and e-mail as if they didn’t really care. So feel as no point of complaining as judging by all the comments both in hs is going to happen.
Agent replied · 28 October 2024
Good Morning, i am so sorry to hear you have experienced this. All of our offices are franchised and this service certainly does not reflect the standard we set. Could you please let me know which office you dealt with and your details in an email to info@century21uk.com and i can look in to it. Regards Sam.
5/5
GoogleCentury 21 letting agency are very polite and very quick in resolving issues with property and Co-tenants. Property was well maintained and hygiene in communl area.
5/5
GoogleMr Inder at century 21 has been really helpful throughout getting me the mortgage. All the team at heston office are professional, ready to help. 100% recommended.
5/5
GoogleI had a fantastic experience with Amisha Verma's customer service. She was friendly, attentive, and incredibly helpful. Amisha quickly understood my issue and provided an effective solution with clear explanations. Her professionalism and dedication to ensuring my satisfaction were impressive. She even followed up to make sure everything was resolved. Amisha's exceptional service truly made a difference. Thank you, Amisha! - Sebastian Summerfield
1/5
GoogleFinally a genuine review. My landlords also rent property from them. They do not do any repairs and pick calls. Very bad service. #boycottcentury21
5/5
GoogleHumdeep was really helpful and attentive.
5/5
GoogleI highly recommend this agency they have shown that they are experts in valuations, letting properties. Also, I would like to give a special mention to - Mr Kubar and Mr khurana, they are exponentially talented in their sector, they have met my needs to their utmost ability and have shown that they have a prominent passion towards helping me. I am exceedingly impressed with the service.
1/5
TrustpilotDay light robbers STAY AWAY DONT RENT FROM THEM
Day light robbers I rented an ensuite room at the university court. Living there was a nightmare for the following reasons: 1. They didn't do background check on the other tenants and ended up living next door to highly disturbed stalker room mate who ended up destroying his own flat and the police called to evict him. 2. people are allowed to smoke in the flats 3. If anything breaks down they dont repair it. We went for weeks with no hot water and we didnt get compensation. 4. Everytime you call them soon as you sign the contract they keep passing you to other colleagues without resolving the issue. on the january 2023 i gave email1 m notice to leave the accommodation. The property manager called asking if i can move out sooner so that someone else moves in and i will get reimbursed on my 1 m notice rent. I agreed and moved out. However until now i have not received my money back. My flat mates and the agency confirmed someone moved into my room a week after i left. Unfortunately Daniela Dacosta, Ben Symonds, Curtis the property manager have been giving me a run around and still my money is not refunded we are now in March despite many emails, calls and walking into the agency. I have hired a lawyer and will pursue the agency via small claims court as i need the money i work hard for back. I am shocked at the way the agency has treated me and they have put me in financial difficulty causing my depression. Further more they have also not refunded my deposit despite requesting it vis DBS. please do not rent from them.
5/5
GoogleJat has been very helpful matching properties for sale within my requirements
1/5
TrustpilotEnquired about a rental which was…
Enquired about a rental which was advertised as pets accepted, phoned up, sorry no pets accepted. Passed through to another person, he said the landlord would allow 1 cat, but wouldn't check if he would accept 2. Very dismissive, very rude, felt like I was committing a crime or something by enquiring. After the phone call, the ad changed within 5 minutes and removed pets allowed! Even though they said 1 would be allowed. So they are robbing people with pets of opportunities, not because landlords don't mind, because they do. This is discrimination. Clearly the landlord is happy with pets, but they don't want enquires or to allow people with pets to rent through them. Felt like they were just making up stuff as they went alone. Do better! Be better! If this is not, it should be illegal.
5/5
GoogleJasmeet at Century 21 Heston made selling my home quick and stress-free! He guided me every step of the way and delivered amazing results
5/5
GoogleTaman Khurana has been very helpful with my property search!
4/5
GooglePallavi was exceptional in her approach and her persistence was commendable. Never gave up but at the same time understanding.
5/5
GoogleI used century 21 ealing to help me the search for my ideal property and they did not disappoint. Within 1weeks of me registering with them the right property in the right area came to me by a marketing email. They arranged a viewing immediately for me and I made an offer on the property which was accepted. Inder sir kept me up to date throughout the entire process and was extremely helpful. I would highly recommend them and hope to use their services again in the very near future. Thanks again.
5/5
GoogleJasmeet nailed it, perfect home, smooth process, and an amazing deal! Hands down the best agent I’ve worked with
5/5
GoogleI had a fantastic experience with Amisha Verma's customer service. From the start, her warm and friendly attitude made me feel valued. Her knowledge and proactive approach were impressive, ensuring my issue was resolved promptly. Amisha's follow-up to confirm my satisfaction was the cherry on top. She's a true asset to the team. Thanks again Amisha :)
5/5
GoogleCentury 21 is by far the best agent and lender I have ever dealt with! They helped make our mortgage a very smooth sailing process even though we had troubles with other lenders. Dil Arora put in his maximum time and effort to complete this mission. I would highly recommend coming over to them if you are looking to get a mortgage done for any property!
5/5
GoogleCentury 21 are very good at responding to your queries and are very helpful. Someone is always available in the office when you call and they reply to emails quickly. We are happy with the service we received.PositiveProfessionalism
5/5
GoogleGreat estate agents and the best experience! Humdeep showed me a few shops and was a tremendous help throughout the process. Thanks to his guidance and expertise, I found the perfect shop for me. Highly recommend Century 21 Heston for their outstanding service!
5/5
GoogleJasmeet crushed it! Sold my home quickly, over asking, and made the whole process effortless. Absolutely the best!
5/5
GoogleIf you want anything humdeep is your guy. Unbelievable eye for detail and he Is a very noble man with a future so bright. I want my son to be like humdeep the service was impeccable and we got a great deal. Humdeep hats off to you.
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