Trusted Agent profile Β· Hounslow
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313 reviews across 3 platforms
12 Central Parade, Heston, Hounslow, TW5 0LQ, TW5 0LQ
Century 21 Heston's office in Hounslow, at 12 Central Parade, is rated 4.2 out of 5 across 313 reviews on three platforms, including 247 Google reviews rated 4.8.
247
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
60
Reviews on Trustpilot
Business-wide
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
GooglePallvi was extremely helpful, knowledgeable and responsive as listing agent in Heston. Her professionalism, expertise and excellent interpersonal skills work synergistically to make her a wonderful representative for anyone attempting to purchase or sell a home. Thanks again for your help yesterday. I would recommend Pallvi as an agent for anyone.
5/5
GoogleWorking with Humdeep was a delight. Great communication skills and provided all necessary information and guidance.
5/5
Googlebest real estate to deal with.Cant complain about their services and very honest people to work with.Very Very recommended
5/5
GoogleHumdeep was fantastic! He guided me through every step and made the process stress-free.
5/5
GoogleHumdeep was very professional. All matters were dealt timely and communication level was top level.
1/5
TrustpilotCommunication is absolutely terrible
Also known as Symonds and Greenaway at least in Peterborough. They very rarely answer their phone. You can leave messages for them to call back, but they won't call you back. When you do speak to them, they will tell you they'll call you back with information on a property you inquired about... they will not. They do not reply to emails. Communication is just terrible all around. Eventually after about 12 attempts, we were able to visit a property. The person was caught in traffic and she was very kind, but despite registering my interest in the property we were shown, we didn't hear anything further. No email, which we'd agreed to. Another property appeared, and once again they don't answer the phone. After about 5 attempts, someone finally answered. Agreed to call back with info on a property. They didn't call back obviously. Not sure what's going on but they clearly don't want people's business.
5/5
GoogleHumdeep was excellent in his work and helped out till completion
1/5
FacebookI was supposed to meet the agent yesterday as I fixed an appointment the day before. He never showed up and he didn't send any cancellation email. He didn't contact me and, on top of that, he either disconnected the phone or blocked my call. This is a clear example of a non professional team who doesn't care for their customers. Seriousness and competence are by far the worst ever experienced. I am happy not to consider any of the housing opportunities of this agency. Stay away from this, not recommended at all!
Thank you for your feedback. I can only apologise if you have received a poor service from one of our franchised offices. All Century 21 UK offices are independently owned and operated businesses, however, we take customer service very seriously and would welcome the opportunity to look into this further with the office concerned. Could you therefore email with further details and your contact information to info@century21uk.com kind regards Century 21 UK
5/5
GoogleSuper satisfied with how Amisha made all the procedure and contract easy. Would highly recommend this place. Amisha and her colleague (Didnt catch her name) were so kind and knowledgeable. Thanks team π β¦
5/5
TrustpilotMaidstone Branch
Maidstone BranchI cannot thank Century 21 enough especially Peter Lott. We had a few bumps along the way but Peter was always on the end of the phone for us and worked tirelessly to ensure we got our little bungalow which we absolutely love. We used this company for our buying and selling and would recommend them to anyone.
1/5
TrustpilotIllegal eviction! And all belongings disposed
Moved into a studio flat in Bedford at the beginning of October. Signed an assured shorthold tenancy agreement. I went away on the 22nd of to December to spend with family. I came back to the property in the 3rd of January. The hotel style keycard would not let me into the flat. I called Fiona (Aka Amna) who is the wife of the landlords son and acting as an agent. Fiona answered my call and After explaining my situation. She started to laugh and then started to swear . I explained I've got nowhere to go it's 9pm she just swore and like laughed like a child. She then told me all my belongings were thrown in the bin a week ago I checked and didn't see any belongings. . I've been made homeless with no legal prossess followed. Ally possessions thrown in the bin and unrecoverable. I am in the process of starting legal proceeding again Samsons limited and century21 ltd.
5/5
GoogleOmg what can I sayβ¦. The communication and service was 5*, Karen and Palvi where my special agents with the sale of my property, I had so many viewing In just 1 week, their knowledge and experience is outstanding on sales. They are really worth the money, because of the time & effort they put in. If you have a property for sale, you need to give them a call. π π«ΆπΎ
5/5
GoogleHumdeep was great to work with. Fast replies and timely work done.
5/5
GoogleHumdeep is professional, friendly, and knows the market well. Highly recommend!
5/5
GoogleBought my house from Taman and he was very helpful as well as quick information
5/5
TrustpilotAgent Abhi is a true professional
Agent Abhi is a true professional, unique approach to the client and quick resolution of any issues! Highly recommend!
5/5
GoogleTaman is very nice in explaining the queries. Very helpful
5/5
GoogleHello I gave 5 star because all staf is very helpfully and honest people also whenever i have any problem they always help immediately if day or night also i really β¦
5/5
GoogleI recently purchased a property through Century 21 Heston and I couldn't be happier with the experience. From the very beginning, the team was professional, knowledgeable, and easy to work with. They took the time to understand my needs and preferences and helped me find the perfect property that met all my criteria. Throughout the process, they were always available to answer my questions and address any concerns I had. They provided valuable insights and guidance that helped me make informed decisions. They were also great at negotiating with the seller and ensuring that I got the best deal possible. I was impressed with the level of attention to detail and the high level of customer service that I received from Century 21 Heston. They made the entire process smooth and stress-free, and I felt like I was in good hands from start to finish. Overall, I highly recommend Century 21 Heston for anyone looking to buy or sell a property. Their team is knowledgeable, professional, and dedicated to helping their clients achieve their goals. Thank you, Century 21 Heston, for helping me find my dream home
1/5
TrustpilotAvoid at all costs!
Toowoomba Office staff are rude, argumentative, openly hostile & will use intimidation/threats regularly. When asking questions you can expect to be lied to, harassed and essentially blackmailed into an agreement that won't help & Century 21 won't bother to action on their end anyway. Double check your invoices! Everything is overcharged & padded out!Would never recommend.
5/5
GoogleHumdeep was amazing to work with!Highly recommend his services!
5/5
GoogleI highly recommend century 21 as they have shown that they are experts in valuations, letting properties. Also, I would like to give a special mention to Mr Taman khurana, as he is exponentially talented in his sector, he has met my needs to their utmost ability and have shown that he has a prominent passion towards helping me. I am exceedingly impressed with the service.
5/5
GoogleMy experience with this branch in particular was fantastic from the moment I walked in the service was professional, very welcoming made to feel extremely comfortable. Everything was clear from the start with no hidden costs which is extremely difficult to find. I highly recommend this branch of Century 21!PositiveProfessionalism
5/5
GoogleHumdeep was very helpful.all my needs were met.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Century 21 Heston's Hounslow office has 313 reviews across three platforms: 247 on Google, 6 on Facebook (across the whole business), 60 on Trustpilot (across the whole business).
Century 21 Heston Hounslow is rated 4.2 out of 5 across all 313 reviews, and 4.8 out of 5 on Google from 247 reviews.
Century 21 Heston Hounslow, 12 Central Parade, Heston, Hounslow, TW5 0LQ, TW5 0LQ.
