5/5
GoogleTharsiga was providing a lovely service while looking for a property to help me moving out
Trusted Agent profile · Hounslow
Century 21 Heston Hounslow reviews
★★★★★
337 reviews across 3 platforms
12 Central Parade, Heston, Hounslow, TW5 0LQ, TW5 0LQ
Century 21 Heston's office in Hounslow, at 12 Central Parade, is rated 4.2 out of 5 across 337 reviews on three platforms, including 271 Google reviews rated 4.8.
271
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
60
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
Google5/5
GoogleAmazing knowledgable team who always go above and beyond. Big thanks to Ryan, Palvi and Inder.
5/5
GoogleI recently had the pleasure of working with taman at Century 21, and I couldn’t be more satisfied with the service I received. From the initial consultation and throughout the process, taman was incredibly professional, knowledgeable, and attentive to my needs.
5/5
Googlei recently had the pleasure of working with taman khurana at century 21 and i couldn’t be more satisfied with the service i received from the initial consultation and throughout the process taman was incredibly professional,knowledgeable and attentive my needs
1/5
TrustpilotI’m purchasing a property through…
I’m purchasing a property through Century 21 in Peterborough and I have to say they are indeed incompetent and rude. The communication is the worst I’ve ever experienced with estate agents. Since my viewing and then subsequent acceptance of offer back on 2/3 Feb I’ve had no communication from them at all. Only when I’ve called have I managed to get some answers to my questions. Really disappointed at being treated this way especially with snarky comments from some of the staff.
5/5
GoogleI had the best experience working with Mr taman khurana . He was very helpful in finding me a property on such short notice. The entire process was smooth and quick, exceeding my expectations. I highly recommend his services to anyone in need of a reliable and efficient property agent.
5/5
GoogleThank you so much for your help with rent our home. Excellent Communication and support from start to end. email and text from Strike for all Communications, booking viewings, offers, and every stage you have 1 personal person to help you with everything brilliant. Your knowledge and expertise made the process smooth and easy to understand for us. Thank you so much for your service and guidance and very thankful to Century 21 Ealing
1/5
GoogleExtremely poor experience, very rude and inexperience employees. Need further training with regards to customer service.
1/5
TrustpilotI genuinely felt like I was in a tv…
I genuinely felt like I was in a tv show where I was being pranked, worst business I’ve ever dealt with. We arranged a viewing for 5pm on Thursday with Ben, my partner and I took time off work for it. We arrived at 4:50pm to view a two bed flat in maidstone. 5:05pm - still no sign of Ben. We called the office, they told us he was doing another viewing and would be with us shortly. 5:30pm, after waiting outside for 40 minutes at 4 degrees, we called the office back. I was met with a rude and dismissive older woman who tried to tell me he was showing another flat at 5:15pm and we were after, which was a lie as we were booked at 5pm and had been outside since 4:50pm. I explained that was impossible as we were there at 4:50pm and she abruptly put me on hold for about 5 minutes. Eventually she came back to tell me Ben had been called away suddenly because another property that had ‘broken locks’ so he had to rush over there to call out a locksmith to fix it. 1. Why would he need to be there to meet a locksmith? - how would that help the situation unless he is also a locksmith? 2. He didn’t even bother to call us or the office to let us know he couldn’t make the viewing. It seemed like an obvious lie and we still can’t make sense of it now. The woman did apologise and offered us another viewing for 12:30 on Saturday. We reluctantly agreed. 12:20 Saturday: we turned up and saw Ben take another couple into the apartment. 12:28 - Ben came out of the flats, got in his car and drove off. We got out of our car to try flag him down. He stopped, got out and asked us if we were going to view a flat. He did not apologise for wasting almost two hours of our day on Thursday or even acknowledge it happened. He admitted he forgot he was booked in with us for another viewing on Saturday and was leaving. He then showed us the property and continued to lie throughout the viewing, first claiming the property just needed a ‘tidy’, then once we got in the door and saw how disgusting it was he said he’d not seen the property, then said that others had turned down the property in recent viewings because of the state of it (he also told us we were the first to view the property). It honestly seemed like he thought we were stupid and had no memory of what he said previously to the point I thought we were being pranked. I have never seen as estate agent company act so unprofessionally in my entire life and encourage everyone to be cautious about using them to rent or buy in the Maidstone area.
5/5
GoogleI had the best experience working with Amisha. She was very helpful in finding me a property on such short notice. The entire process was smooth and quick, exceeding my expectations. I highly recommend her services to anyone in need of a reliable and efficient property agent.
5/5
GoogleWorking with Century 21 Heston was a breeze! They were professional, knowledgeable, and quick to respond to all of my questions. I was impressed by their attention to detail and the care they took to ensure that I found the perfect home. I would recommend Century 21 Heston to anyone looking for a reliable and dedicated real estate agent.
5/5
GooglePallvi is an amazing person. She has been really helpful and polite. I wish her the best of luck in her future endeavours
5/5
GoogleCentury 21, you have been amazing throughout the whole journey of getting us our dream home. The whole Century 21 team is very helpful and have a very professional and friendly approach with everything they do. That’s what makes them AMAZING. Thank you once again and we as a family will always appreciate what you have done for us. We defiantly cannot wait to work with you in the future. 🙏🏽
5/5
GoogleIn the end, I found my dream home, thanks to Century 21 Heston , and I'm extremely grateful for their dedication and support. I highly recommend their services to anyone in the market for real estate. They truly go above and beyond to make your real estate dreams a reality. Thank you, Taman Khurana, for an outstanding experience!
5/5
GooglePallvi was very helpful for finding our rental home
5/5
GoogleTharsiga thank you for your help, you are good at your job and you deserve a lot. I sincerely thank you for all your skills to be able to help me when I need a place urgently to lay my head.once again keep the hard work because hard work pays. God bless you and your family. Alan.
1/5
TrustpilotLeft awaiting an answer
Wanted to view a property they had for rent, we have a pet and just wanted to know if the owners would allow. Never got an answer, just ignored - RUDE. This then makes you wonder if you did rent from them and needed assistance how quickly they'd react. Even if a call to us had said we cannot get an answer to your question from the owners at least that would of been better than being ignored. Based on this I'd say avoid - Peterborough branch.
5/5
GoogleWow I really loved how professional and dedicated the Agents were. I would highly recommend them to anyone looking for rent.
5/5
GoogleExcellent service and very helpful staff. The customer service they provide is outstanding and understands customers needs. They deliver service on time example any house repairs and maintenance. I would highly recommend this estate agent and lettings and moreover I would highly recommend the service provided by Inderpreet Singh who is highly supportive and courteous to his customers . Thanks century 21 Ealing for your excellent and amazing service.
5/5
TrustpilotWe would like to thank Jason Markham …
We would like to thank Jason Markham from the Rainham, London branch for an outstanding work!!! He found us a buyer within couple pf days. Great service and communication!!! We were lucky to find an agent like him. Def recommend!!!
5/5
GoogleWe chose Century 21 Estate Agents in Heston to fully manage the letting of our parents property. Everyone we have encountered right from the outset has been professional and have been amazing to sort out our first tenancy. Brilliant property management. The inspections make things so much easier to check and resolve.
1/5
TrustpilotReading brunch! No quality, just excuses!
Reading brunch! So agent assume that previous tenants did not know how to use central heating (well as he), so is fair to not maintenance it (just switch it on) and be sure that property is in right condition for tenants and landlord. As he said I’m not engineer. He inform us that everything is fine it’s just tenants can’t set it. People who live in that flat before was an older couple with poor English so they betrayed their trust. Now we 3th months during winter without help from them carrying the radiator from room to room. Unprofessional low quality sad stain on company opinion. In contract you got duty to maintenance the garden and take responsibility for all equipment which they do not check.I’ll believe it’s a scam.
5/5
GoogleI have let my property on rent through them. So far my experience for the past one year with them has been very very good. They have shown professionalism & passion to do their job well and their response to tenant's issues have been good. I would certainly recommend them!. I wish them well and hope they continue with their good service! Thank you for all your help!
5/5
GoogleI had a great experience with century 21. Especially with Kiran and Taman, they were helpful, very professional and communicated well. Would definitely recommend visiting to get expert advice on buying a home.
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