Trusted Agent profile · Houghton le Spring · County Durham
★★★★★
148 reviews across 2 platforms
1 Imperial Buildings, Houghton le Spring, County Durham, DH4 4AL
Kimmitt and Roberts's office in Houghton le Spring, County Durham, at 1 Imperial Buildings, is rated 4.5 out of 5 across 148 reviews on two platforms, including 91 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Kimmitt and Roberts hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Houghton le Spring.
Every review we hold for the Houghton le Spring office, from every platform, shown as written. First names only.
5/5
GoogleJonathan and Your staff were always extremely helpful and polite, nothing was too much bother. Our house sales went through smoothly and efficiently.
Thank you for your kind words Mr Harrison. We hope your enjoying your new home. Kind regards, Team K&R
5/5
FacebookSold our house within 2 weeks after it had previously been on with another agent for a year- bought our current home through them also- very impressed with their communication and customer service. Special thanks to denise and all the staff. Definitely recommend if your buying or selling a property x
thank you for the review Mrs Wilson, we were glad to help and hope you are enjoying your new property now. :) kind regards and good luck for the future.
5/5
GoogleExcellent service and communication by the team ensured a smooth hassle free house sale. Would highly recommend.
Thank you for your positive review Helen. Kind regards, Team K&R
1/5
GoogleI would never rent a property off this company again. They never do repairs to their properties, my shower has not worked for the last six months. And if you want to move into another rental property they charge £30 for a reference. And …
Good Afternoon Curtis, unfortunately you have submitted this review for the wrong company. We in fact do not deal with rental properties at all and only sell property. Please could you remove this review and submit to the company it was intended for. Sorry to hear about any issues you may have had. Kind regard, Kimmitt & Roberts Estate Agents
1/5
GoogleNot sure these guys want to do business. I rang to view a property to buy and viewings were only on specific weekdays and office hours. Erm, what about people who work who can't time off? Then saw a nice one to rent. Advertised as being …
Apologies for the late reply Mr Blakelock. I am sorry to hear we could not accommodate your viewing request for a property that was for sale. We now provide more flexibility with viewings so that issue has now been rectified. With regards to the rental property, we actually don’t deal with any rental properties. There is a company with a very similar name to us but they are a separate company. Kind regards, Team K&R
5/5
GoogleAn overall great experience with kimmitt&Roberts from the very start they were excited to take my property on to sell and were very helpful all the way through.PositiveResponsiveness, Quality, Professionalism
Thank you for the kind words Mr Scott. Much appreciated. Kind regards, Team K&R
5/5
FacebookSold my house with Kimmett & Roberts within a month, Dave was excellent as usual, great photos, great marketing, good communication from Gail in the office, greatly recommended #theysellhouses ��
5/5
GoogleGreat comms throughout our purchase and simply down to earth lovely people to deal with. Just what you want with one of the most stressful transactions to go through. Can’t ask for more :)PositiveResponsiveness, Professionalism
Thank you for your kind words Mr Howett. Hope you ate happy with your new home and good luck for the future. Kind regards, Team K&R
5/5
FacebookBought a house advertised by Kimmitt & Roberts. Very welcoming and helpfully, nothing is a problem, Thank you to Lauren and Gail Sue
1/5
GoogleGod awful. The manager was so rude and very dismissive to my wife when she telephoned to highlight how upset we were. - REPLYING TO KIMMITT AND ROBETS BELOW. PLEASE DO NOT DISMISS MY REVIEW, I STAND BY MY ORIGINAL POST.
Afternoon Paul, could you please contact our houghton le spring branch to confirm which property this was in relation to as i think it may be possible that this review was submitted to the wrong company profile. Kind regards, Kimmitt & Roberts Estate Agents Afternoon Paul, could you please let us know which property this was in relation to so we can look into this for you? Kind regards, Kimmitt & Roberts
5/5
GoogleChantel and Jen at the Houghton branch were quick to respond to any enquiry and very helpful finding out information that we asked for. This made the whole house buying process as painless as possible.
Thank you for the kind words Mrs Moralee, kind regards, Team K&R
5/5
GoogleThe team couldn't have been more helpful in selling my home. They kept in communication with me the whole time and I would highly recommend anyone to use Kimmitt and Roberts, whether you're buying or selling your home!
Thanks for your kind words Jenny. Have a merry christmas and happy new year. Kind regards, Team K&R
1/5
FacebookWould hate to think they were selling my house! 3 emails, 1 phone call, contacted them via this Facebook page & even went to branch & spoke to staff who promised to contact me later the same day & still no one has bothered to ring me to arrange a viewing 5 days later! Customer service at its worst
5/5
GoogleAbsolutely fantastic service & support.
Thank you for the kind review Bryan. Much appreciated. Team K&R
5/5
GoogleHad no luck with other estate agents. Tried Kimmitt and Roberts, they were so much more active in selling our house and got the result we wanted. Would definitely recommend
Thanks for your kind words Mr Massey. Team K&R
5/5
GoogleBrilliant service from start to finish. Extremely Courteous, professional and efficient at all times. Would Highly recommend.PositiveResponsiveness, Professionalism
Thanks for the kind words Mrs Place. Much appreciated, Team K&R
1/5
GoogleGod awful. The manager was so rude and very dismissive to my wife when she telephoned to highlight how upset we were.
Afternoon Paul, could you please contact our houghton le spring branch to confirm which property this was in relation to as i think it may be possible that this review was submitted to the wrong company profile. Kind regards, Kimmitt & Roberts Estate Agents
5/5
GoogleGreat team to deal with. The were proactive in contacting us with updates throughout the sale of a property we had.
Evening Michelle, thanks for your kind words and very pleased to hear you were happy with the service you received. Kind regards, Team K&R
5/5
GoogleVery professional and friendly staff. Phone calls answered promptly and queries dealt with quickly.
Thank you for your kind words Denise. Always happy to help. Team K&R
5/5
FacebookSold my house in 4 days great service and recommend to anyone great team at Peterlee Office.
Thank you for your kind review, Greg. We appreciate your feedback and we will pass your kind words on to the Peterlee Team.
5/5
FacebookVery happy with the service provided by all of the staff at the Peterlee branch.
Thanks for your kind words, Lynne. We will pass this over to Marion and the team!
5/5
Facebook💯 Percent they were brilliant when selling my dad's house 🏡
5/5
FacebookCouldn’t thank the Peterlee Branch and the girls that work there for helping me and my partner throughout our mortgage application and the completion! 5* to them all and couldn’t do enough to help! Would Highly recommend!
5/5
FacebookCouldn’t thank the Peterlee Branch and the girls that work there for helping me and my partner throughout our mortgage application and the completion! 5* to them all and couldn’t do enough to help! Would Highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Kimmitt and Roberts hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Houghton le Spring.
