Trusted Agent profile · Houghton le Spring · County Durham

Kimmitt and Roberts Houghton le Spring reviews

4.5

★★★★★ Excellent

148 reviews across 2 platforms

1 Imperial Buildings, Houghton le Spring, County Durham, DH4 4AL

Kimmitt and Roberts's office in Houghton le Spring, County Durham, at 1 Imperial Buildings, is rated 4.5 out of 5 across 148 reviews on two platforms, including 91 Google reviews rated 4.5.

Google logo

4.5 / 5

91

Reviews on Google

This office

Facebook logo

4.5 / 5

57

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Houghton le Spring office, from every platform, shown as written. First names only.

5/5

Google

A helpful and supportive team. Always willing to go the extra mile.

Jennifer · 15 August 2026

Agent replied · 22 August 2026

Thank you for the kind words Jennifer. We were happy to help. Team K&R

5/5

Facebook

Jonathan and his team have just completed a sale for the East Durham Methodist Circuit that was significantly more demanding and time consuming than most they will deal with. We very much appreciated the constant support of all of Jonathan’s team throughout the process.I'd like to put on record our sincere thanks to every individual member of the Kimmitt and Roberts team that we had the pleasure of dealing with. We were happy that we had selected the right agent initially. The high level of professional and friendly assistance that we obtained throughout the process, simply confirmed that correct choice.We have no hesitation whatsoever in recommending use of the services of Kimmitt and Roberts.

Ian · 9 July 2018

Agent replied

Thank you for your kind words Mr Murray, it was our pleasure in selling the property on behalf of the circuit. Kind Regards, …See more

5/5

Google

Very efficient and personal service from Jonny and the team

Chris · 21 July 2025

Agent replied · 17 January 2026

We’re delighted with your great review Mr Munro and were delighted to help. Kind regards, Team K&R

5/5

Facebook

Sold my house with Kimmitt's and just so happens that I bought my new one through them too. All of the people I spoke to were really helpful BUT Denise was my angel. There wasn't a stone left unturned. She isn't just amazing with house sales . She treated me like I was her only client, she rang when she said she would and took time to explain things I didn't understand. Professional and personal service from beginning to end. Thank you Kimmit & Roberts

Trish · 2 September 2017

Agent replied

Thanks for your wonderful comments, Trish. Denise is our longest serving staff member and we agree, she is an absolute gem. We will pass these comments over to her. We hope you are very happy in your new home.

5/5

Facebook

My father in law passed away and he left his house to my wife and I aswell as her two siblings. We were recommended to use Kimmet and Roberts by a friend who had used their sales team in Houghton. David Kimmet came to visit us and advised us on the best way to deal with the selling of the home, the viewings and the offers. He advised us that he belived the property would have quite a high level of interest, and recommended we offer the property to the market using Sealed Bids. A method we had never really heard of before. We were a bit dubious about this, but went along with it. The property was entered on the market, individual viewings carried out and a deadline for the entry of sealed bids was specified and stressed to all who viewed. The viewers were also encouraged by Kimmets to provide a snippet of information about their plans for the house. This was very important to us as we felt the home should go to a family or somebody who wanted to live there. All of the way through we were kept informed of the viewing levels potential offers we expected to recieve. The day following the closure of the sealed bids we met David back at the property, we opened the bids and he gave advice on the best offer to take. On a side note we got an offer of nearly £20,000 over the On the market price. Something we could never really of imagined. We subsequently met the lady who offered and sold to her.I cannot reccommend this agency highly enough. Not only did they get the job done in a manner I was particularly unfamiliar with, they did it with care and sensitivity, especially surrounding the circumstances and the death of a family member and letting go of a house that had been in the family for over half a century (and most importantly, dealing with my very emotional wife).Thank you David, Gail and the team. My only regret is that I didn't write this sooner (sorry I'm new to Facebook)

Phil · 12 May 2016

Agent replied

Wow. Thanks for that comprehensive review, Phil. We really appreciate it!

4/5

Google

Very quick to come for valuation. Property was on the market the next day. Great communication and fast viewings are coming in. We sold our property very quickly with kimmitt, they were very professional, extremely organised and friendly. We can't thank Chantel enough for all the help and instant information she gave us throughout the sale. Would highly recommended.

Dawn · 11 November 2022

Agent replied

Thanks for your review Mrs Tarbett. Much appreciated. Team K&R

5/5

Google

From beginning to end the team at Kimmit & Roberts exceeded expectations in managing the sale of our property

Stephen · 11 April 2026

Agent replied · 15 April 2026

Thanks for the great review Mr Forster and we were happy to help. Best regards, Team K&R

5/5

Google

We had our property on the market from February this year with a.n.other estate agent. We went with Kimmitt & Roberts in October and we have just completed the conveyancing! Thanks to Karen Tate and Michelle Willis. K&R communications were great, we always knew what was happening, loved the text message reminders for viewings too. K&R just totally outdid the previous estate agents. Many thanks

Anne · 24 June 2020

Agent replied

Thank you for the kind words Anne, i will pass these onto michelle and karen. Kind regards, Team K&R

5/5

Google

We recently put our home on the market, and while we haven't sold yet it yet its onlys very early days but I have to say our experience so far has been great. Jonathan the Director has been excellent to deal with and is so efficient. They have done everything they say they're going to do and are very prompt to respond if you need anything.

K · 25 October 2019

Agent replied

Thank you for the review. Team K&R

5/5

Google

Had 3 valuations making the same statement to each agent. K&R were in the middle of the valuations and with seeing many sold signs around the area I opted for K&R. The house sold in less than 2 weeks for just over the asking price. …

Peter · 15 July 2025

Agent replied · 15 April 2026

Thanks for the great review Peter. Much appreciated.

5/5

Google

Fantastic agents, very helpful friendly and knowledgeable. Thanks a lot Edd

EDD · 22 May 2026

Agent replied · 22 August 2026

Thanks for the great review Mr Parkinson. Much appreciated. Kind regards, Team K&R

5/5

Facebook

Fantastic service throughout the process of selling our house. David was great at the valuation and Gail kept us right along the way and went above and beyond during our nightmare move! I don't think we would be sitting in our new home now if it wasn't for Gail's help! We can't thank you enough. If we ever move again we would use you without hesitation

Stephanie · 6 June 2017

Agent replied

Hi Stephanie, Thanks ever so much for taking the time out to review us! We will pass on your comments to Gail and David and wish you the best of luck in your new home!

5/5

Google

Absolutely fabulous service from start to finish - very professional, prompt and friendly service I have no reservation whatsoever in highly recommending K & R Estate Agents - Jen in particular was absolutely outstanding - we were faced …

Liz · 15 August 2025

Agent replied · 17 January 2026

Thanks for the fantastic review and your kind words will be passed over to the team. Kind regards, Team K&R

5/5

Google

Fantastic with my house sale, kept me well informed throughout, would recommend.

David · 25 March 2026

Agent replied · 15 April 2026

Evening Mr Robson, thanks for the great review and we were happy to help. Kind regards, Team K&R

5/5

Google

Amazing service from Jonathan ! From the moment he came to value our house he was extremely professional yet very friendly. No jargon talk etc, very understandable and approachable answering all the many questions I had given that I’ve never been through this process before. After spending the night considering everything Jonathan returned the following day and took all the photos and videos needed to advertise our house, he has kept me updated all the way through, there hasn’t been any time where I’ve not known what’s going on. My house was on sale within 3 hours of Jonathan being at my property, it could have been sooner had my partner been available to sign paperwork! Fingers crossed we get a sale and can start our next chapter but up to now the team have been fabulous and we are so grateful. Thank you!!

Shannon · 9 September 2023

Agent replied · 30 September 2023

Thank you for the very kind review Mrs James. You are more than welcome and now lets get your property sold and get you moved. Kind regards, Team K&R

5/5

Google

Bought a property with kimmitt & Roberts who were so helpful. The process ended up being quite problematic but they have gone the extra mile to resolve all issues where they possibly could

Suzanne · 20 August 2025

Agent replied · 17 January 2026

Thanks Joanne for the kind words and we are always happy to help. Kind regards, Team K&R

4/5

Google

A fairly good experience. A couple of minor issues which were rectified quickly. Recommended Agents Property Auction when my own property was struggling to get offers. At the end of the day property sold in 4 months so could have been worse. Fees were fair in my opinion. Would use again. Thanks.

Andy · 25 April 2020

Agent replied

Evening Mr Stephenson, thank you for your review and will pass on your kind words to our auction partners. Kind regards, Team K&R

5/5

Google

Very knowledgeable and efficient.

Emma · 8 April 2026

Agent replied · 15 April 2026

Dear Emma, thanks for the kind review and glad we were able to help you with your move. Best regards, Team K&R

5/5

Google

The team were really professional in selling our property and buying our new property through them. The team kept us informed and helped us with every step in the process

Derrlck · 10 August 2025

Agent replied · 17 January 2026

Thank you Mr Merrington for you great review. We hope you’re enjoying your new home! Team K&R

5/5

Google

Couldn't praise kimmit and Roberts enough they pulled out all the stops to push our house sale through to get moved on time and helped us through a really stressful time.

Ian · 15 July 2025

Agent replied · 15 April 2026

Thank you for the great review Mr Fowler. Kind regards, Team K&R

1/5

Facebook

House has been up since February. Not a single phone call, update or discussion - set up an open viewing after I called them with a few days notice: needless to say it was a waste of time and even the agent was 15 minutes late to a 30 minute slot. One exception was one phone call where I was TOLD to reduce the price, when I refused due to lack of feedback or data to back up this ‘advice’. Radio silence since. Staff on the phone are apathetic at best. I’m so disappointed in their customer care - not even the fact the house hasn’t sold - the market is to blame for that. But my treatment as a customer has been appalling.

Fiona · 31 July 2019

5/5

Facebook

Selling my house was not straight forward but Denise was a absolute star and I really do think there was a chance the sale would not have gone through without her . Selling with Kimmit and Roberts was absolutely the right decision , their local knowledge was invaluable

Claire · 26 April 2019

Agent replied

What can I say about this company ! They are absolutely first class from the moment I walked through the door and spoke to Ashley and when Jonny arranged the sale documentation and viewings etc. They have provided a thoroughly professional and efficien…See more

5/5

Google

Very helpful and friendly team, especially Chantel, who was so efficient with communication and chasing things up for us. Many thanks!

Tabitha · 26 August 2023

Agent replied · 30 September 2023

Thank you for your kind review Tabitha. We will pass those onto Chantel. Kind regards, Team K&R

5/5

Facebook

Cant thank Denise enough for going that extra mile with our difficult house sale, all 10 months of it! The service from kimmitt & Roberts has been outstanding. We looked at other alternatives in the area to put our house for sale up without they weren't as professional as k&r, lacked local knowledge, didn't seem as professional & didn't give us confidence on going with them, some were quite rude! I would recommend you go with k&r who take the stress out of selling. This is why they are the top sellers in the area & blow all other Estate Agents out of the water. They may not be the cheapest but it's money well spent, you definitely get what you pay for. Thanks again Denise for excellent service �����

Marie · 21 April 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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