Trusted Agent profile · Houghton Le Spring
Verified
★★★★★
232 reviews across 2 platforms
Wheeler House 2/3 Newbottle Street, Houghton Le Spring, DH4 4AL
Hegartys Estate Agents's office in Houghton Le Spring, at Wheeler House 2/3 Newbottle Street, is rated 4.7 out of 5 across 232 reviews on two platforms, including 223 Google reviews rated 4.7.
Selling your home with Hegartys means that you are part of our large network and our large pool of potential buyers. We are a growing 12-branch network with offices spread out over the North East and North Yorkshire. We sell more than 900 properties each year, manage more than 2000 and employ 55 members of staff. We’ve grown by acquiring agencies with great reputations and unrivalled local knowledge, which we then give ‘the Castledene treatment’ by training staff, the latest technology and investment.
Every review we hold for the Houghton Le Spring office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely brilliant and lovely staff who go far and wife to push and help you. Communication is absolutely fantastic and actually ten times more helpful than my actual solicitor. Carla and Chantel are fantastic. Thank you againPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCarla was excellent, she responded very quickly to any questions and was very helpful throughout the buying process.
5/5
GoogleI enquired about a valuation of my property, and spoke to Jade; she was friendly and professional, knew what she was doing and put me at ease straight away. Highly recommend
5/5
GoogleDealt with Molly she was great from start to finish, amazing service with an amazing smile.
5/5
GoogleReally good experience using this estate agents. Very good service from Jade and her team.
5/5
GoogleGreat team helped us to purchase our next home.
5/5
GoogleAbsolutely brilliant and lovely staff who go far and wife to push and help you. Communication is absolutely fantastic and actually ten times more helpful than my actual solicitor. Carla and Chantel are fantastic. Thank you again
5/5
GoogleWe have dealt with Hegarty's for a few yesrs now and find them to be trustworthy and professional. We highly recommend this firm. 5 Stars+
5/5
FacebookVery professional and friendly service from start to finish. A special mention to Carla who managed to speed my completion up after a few issues. She was very formative throughout and a true professional! Thanks again 🙂
1/5
GoogleIf you ever need to sell a house with Hegartys and want them to do viewings, then you'll struggle if you live a normal lifestyle. Viewings are only certain days of the week and only during office hours. If you can't get time from work you'll never be able to view properties. 19th century ways of working in a 21st century world.
Sorry our viewing process didn't fit with your circumstances but appreciate the feedback
5/5
GoogleMolly was very helpful she went above and beyond with the sale of my house, I will definitely be coming to Hegartys if I ever need to sell again. 10/10 would recommend
5/5
GoogleFrom the very first contact with this company (shannon) I was impressed with the excellent customer service and professionalism. Then the valuation of the 'leaving property" was done respectfully during the pandemic and cognisant of my elderly parents. During the purchase of a property that was for sale with them they (carla) kept me updated at every step of the way- more often than not more than our solicitors which enabled me to chivvy things along. I commented several times that I was grateful for their contact, updates, apprachability and overall professional customer service. Recommend
1/5
GoogleDespite willing to make an offer on a property I was told I needed to attend a block viewing. When I chased up my initial query I was rudely dismissed and unprofessionally spoke to by what was supposed to be a supervisor. Probably best using another agent these clearly do not care
5/5
GoogleLaurie at Hegarty’s is currently supporting me through my first home purchase and is doing an excellent job of keeping me informative and keeping the process moving! Any issues have been resolved very quickly through this support and communication. We hoping for a quick, smooth conclusion as we move things forward!
5/5
GoogleExcellent service ! Carla was always friendly and professional and answered my questions in language I could understand- No jargon. I would highly recommend Hegartys.
5/5
GoogleWe have sold our house through Hegartys and the service we have received from Chantel and the girls have been excellent, really helpful from the start of the beginning of the sale. Chantel and her staff have been very professional and helpful throughout the whole process and could not of asked for more. I would highly recommend using this branch again to fellow friends and family in the future.
5/5
GoogleThe staff at Hegarty's are wonderful. Our house was sold before the Covid-19 lockdown and as it was empty Shannon (even working from home) pulled out all the stops to get us across the line and completed in 6 weeks from our offer date. Highly recommended.
Thanks - yes shes a star :)
5/5
GoogleAbsolutely brilliant. Best estate agent in Lincolnshire, and it's not even close
5/5
GoogleHegartys are by far the best agent in town. I’m on there “hot buyer list” every property they market, that suits my needs they contact me immediately. If I were selling I’d want an agent that proactive. These girls are efficient, methodical and a pleasure to deal with.
Thanks Alfie, really appreciate this - Ill let the girls know
5/5
GoogleWe cannot recommend Hegartys enough! They went above and beyond to sell our house. They have communicated with us throughout our selling process. What can be a stressful and daunting experience has been turned into an exciting one with the …
Thanks Laura - was a pleasure dealing with you
1/5
GoogleIf obnoxious estate agents are your cup of tea then go to Darren. If like me you want an agent with some credibility then I’d avoid this 80’s car sales man. The choice is yours….
Hi Peter, I don’t understand your review as we’ve never spoken or had any dealings in business. I wish you all the best, Happy New Year to you.
5/5
GoogleAfter dealing with Darren to rent a house last year, he will now always be my go to. He was the only person who was honest, upfront and actually made things happen as he promised.
Cheers Ben, you are a gent 👍🏻 …
5/5
GoogleThe ladies at Hegartys branch in Houghton le Spring sold our property for us in 4 weeks! We moved 6 weeks after our STC agreement. This was a really quick process and the girls advocated really hard for us throughout the whole process. …
Thanks Claire, glad we could have helped
5/5
GoogleCarla was very quick and responsive to all my emails. Our completion went through way before we expected it to. Great service 😁
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