Trusted Agent profile · Horsham

Mansell McTaggart Horsham reviews

★★★★★ Excellent

573 reviews across 2 platforms

26 Carfax, Horsham, RH12 1EE

Mansell McTaggart's office in Horsham, at 26 Carfax, is rated 4.7 out of 5 across 573 reviews on two platforms, including 491 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

491

Reviews on Google

This office

Trustpilot logo

82

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mansell McTaggart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Horsham office, from every platform, shown as written. First names only.

5/5

Google

We were very impressed with Mansell McTaggart throughout the process of marketing my mother's house. They were proactive, kept us informed at every stage and dealt with any query we or the purchasers raised quickly and efficiently/PositiveResponsiveness, Quality, Professionalism, Value

Morwen · 18 June 2022

Agent replied · 17 June 2024

Many thanks for your review and it is great to hear that you approved of the service. Thank you for your valued custom and our door is always open should you require any further assistance. Guy, Jacob, Scott, Harry & Miles.

5/5

Google

The guys at MM really helped me through what was an extremely challenging sale. They used their knowledge, diplomacy and contacts to help me get the sale over the line with a very demanding buyer. I couldn't have done it without them, and would not hesitate to use them again in the future.

Matthew · 19 June 2019

Agent replied · 17 June 2024

Hi Matt, I am so very glad the transaction came together, it was certainly challenging but when are they not! Thank you for your custom and I hope the family are well. Guy

5/5

Google

Outstanding level of support! Over and beyond our expectations! The whole team has been amazing

Val · 18 May 2024

Agent replied · 17 June 2024

Thank you for the review and valued custom Val. Enjoy the wine and your new home. Guy & team

5/5

Google

Amazing service from all staff that we’ve spoken to during our house move. Kept us up to date and advised us on different matters. Couldn’t fault them at all.

Claire · 18 June 2023

Agent replied · 17 June 2024

Thank you for the 5* review Claire. It’s always great to hear of positive experiences. Guy, Jacob, Scott, Harvey & Diana

5/5

Google

Recently completed our house move and am really pleased to be able to strongly recommend Mansell McTaggart in Horsham. The office, were excellent in their communication, transparency and support. Really happy with the whole service received Thanks very much!

Mark · 18 June 2022

Agent replied · 17 June 2024

Many thanks for your fantastic review Mark. It was our pleasure to assist you with the sale and onward purchase. We would like to thank you for the opportunity to represent you and your valued custom. All the best, Guy, Jacob, Scott, Harry & Miles.

5/5

Trustpilot

Pretty great service from the Haywards Heath team!

I'm really surprised to read such bad reviews, I used the Haywards Heath branch to purchase my first property and they made the whole process seamless. They were very accommodating, quick to respond to my (many) questions and made me feel completely at ease during what I thought would have been a very stressful time. From first viewing to completion took about 8 weeks and they kept me updated throughout. Couldn't have asked for more really.

Jo · 23 August 2021

5/5

Google

The team at Mansell McTaggart in Horsham provided a good service. All the agents came around to look at my property before the my property was put up on the market. After the property was under offer, I was kept up to date with weekly updates. Good service overall.

Graham · 18 June 2020

Agent replied · 17 June 2024

Many thanks for your positive review and opportunity to represent you. Guy, Jacob & Scott

5/5

Google

Having just sold my property through Mansell McTaggart I wouldn't hesitate to recommend them. They were professional and polite and kept me informed all throughout the process and were always quick to reply to my calls and emails.

Fi · 18 June 2022

Agent replied · 17 June 2024

Thank you very much for your 5* review and valued custom. The team would like to wish you all the best in your new home and your onward journey. Guy, Jacob, Scott, Harry & Miles.

5/5

Google

We sold our property in Horsham and Scott from Mansell McTaggert was brilliant at chasing things up and making sure that the sale went smoothly.

Andrew · 22 August 2023

Agent replied · 17 June 2024

Many thanks for your review and valued custom Andrew. It was our pleasure to assist you and we wish you every happiness in your new home. Guy & team

1/5

Trustpilot

Storrington Branch

Diabolical service!After viewing the property and selling our own we asked for a simple clarification of the details. What was the overall size of the plot?Thank goodness we did because after numerous phone calls and chasing we were told the actual area was significantly less than that on the details.We were fobbed off with “We got the information from the vendors details when they bought the property”Surely checking the details before marketing a property is a skill that a competent estate agent should exercise. It’s not difficult to do with Google Maps a freely available online tool.It shouldn’t take the buyer to point out such a basic mistake.Consequently, we have lost our buyer and have had to start from scratch again.As we have learnt to our cost the stereotype of estate agencies has, unfortunately in the case of dealing with Mansell McTaggart, been proved. Don’t trust estate agents and buyer beware

David · 3 April 2020

5/5

Trustpilot

A huge ‘thank you’ to all at Mansell

A huge ‘thank you’ to Matt, Oliver and all at Mansell. Their experience and professionalism helped overcome some tricky issues with our sale.

Tony · 25 March 2025

5/5

Google

Excellent service. Friendly and professional. We were kept updated at all times during a particularly long and tedious sale. Would recommend.

Sehila · 18 April 2025

5/5

Google

What a truly professional and trustworthy team! They keep you informed, communicate well are always friendly and courteous and have time for you. Nothing is ever too much trouble. You feel they are real friends you can trust knowing they are working in your best interests. Very highly recommended.

Barbara · 19 June 2019

Agent replied · 17 June 2024

Hi Barbara, it is great to read your comments and I am so very happy that you were impressed by the team. Our door is always open to you and I hope you are settling into your new home. All the best, Guy

5/5

Google

I have used Mansell McTaggart twice in the past three years, this year on the sale of my house in Horsham. Same as before, I have been very pleased with the service. They communicated very well with all parties involved and the sale concluded in 28 days. Many thanks!

Florin · 19 June 2019

Agent replied · 17 June 2024

Hi Florin, many thanks for your review and do let us know if we can asist on any further properties. All the best, Guy

5/5

Google

We had our property for sale for a long time had tried other agents. We noticed Mansel my taggart had sold alot of properties near us.. so tried and we finally sold. Really good and helpful team to deal with. Highly recommended

Vic · 18 June 2021

Agent replied · 17 June 2024

Thanks so much for your feedback, Vic - we are so pleased to have been of service to you following that quiet patch. Success! And we wish you all the very best for your new future. Guy & the team :)

5/5

Google

We recently had the pleasure of dealing with the team as first-time buyers. We couldn't have asked for better service and were particularly pleased with the speed with which our (many) questions were answered, especially when our solicitors were being frustratingly unresponsive at times. Highly recommended.

Lukas · 18 June 2020

Agent replied · 17 June 2024

Many thanks for the 5* review and great to hear of your positive experience of the team. All the best, Guy, Jacob & Scott

5/5

Google

We bought our dream house from Mansell McTaggart earlier this year, they managed the process seamlessly from top to bottom. I would highly recommend them and if we ever to sell, I would ask them to manage the process. Brilliant service guysPositiveResponsiveness, Quality, Professionalism

Lindsay · 12 December 2020

Agent replied · 17 June 2024

Ah, thanks so much Lindsay!! Really appreciate your feedback and so chuffed that we could be of this standard of service to you. Wishing you all the very best, Guy & the team :)

5/5

Google

I’m currently looking for properties to buy and to rent. Scott in particular has been very helpful in managing my requirements and offering great advice.

Julian · 18 June 2023

Agent replied · 17 June 2024

Thank you for your review Julian and hopefully the team can locate the perfect home for you in due course. Guy, Jacob, Scott, Harvey & Diana

5/5

Google

Brilliant service from all of the team. So grateful to Harry, Jacob, Scott and Miles for always being on hand. Excellent service all round. Kept us updated and informed every week. Thank you so much!

Suzie · 18 June 2022

Agent replied · 17 June 2024

Thank you for taking the time to review your experience of the team. It’s great to hear that you were impressed by the service. All the best in your new home. Guy, Jacob, Scott, Harry & Miles.

5/5

Google

We bought a house through Mansell McTaggart in June. Our offer had initially been accepted back in Feb and completion was delayed due to Covid a few months. They maintained contact throughout and helped ensure the purchase stayed on track.PositiveResponsiveness, Professionalism

Laurence · 18 June 2021

Agent replied · 17 June 2024

Thank you, Laurence for leaving us some lovely feedback and despite the circumstances around us all through that tricky time, we pushed it through together. Wishing you all the very best, Guy & the team :)

5/5

Google

They were fantastic, most stressful time selling my first property due to various reasons but they made it so easy to get it exchanged

Joshua · 18 June 2023

Agent replied · 17 June 2024

Thank you for the review and your valued custom Joshua. The team would like to wish you all the best for the next chapter. Guy, Jacob, Scott, Harvey & Diana

5/5

Google

Dealing with Mansell McTaggart has been a real joy. The staff are so welcoming and helpful. I found my dream home. Thank you all.

Linda · 18 June 2023

Agent replied · 17 June 2024

Thank you for the review Linda and all the best in your new home. Guy, Jacob, Scott, Harvey & Diana.

5/5

Google

Estate agents have been great throughout the whole buying process. We’ve mainly been speaking with Jacob who has communicated brilliantly and kept us updated!

Charlie · 18 June 2023

Agent replied · 17 June 2024

Thank you for the review Charlie and great to hear of the positive experience. All the best Guy & team

5/5

Google

Led by Guy and then Jacob our house sale went as smoothly as we could possibly have hoped. They were always on hand to answer our questions and gave us calm pragmatic guidance throughout.

Matt · 18 June 2022

Agent replied · 17 June 2024

Thank you for the fantastic review and your valued custom Matt. We wish you all the very best in your new home. Guy, Jacob, Scott, Harry & Miles.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Mansell McTaggart's Google reviews

Questions about Mansell McTaggart Horsham

Has Mansell McTaggart won any awards?

Yes. In The Trusted Agent 2026 awards: Mansell McTaggart, Horsham won Platinum.

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