Trusted Agent profile Β· Horsham

Mansell McTaggart Horsham reviews

β˜…β˜…β˜…β˜…β˜… Excellent

573 reviews across 2 platforms

26 Carfax, Horsham, RH12 1EE

Mansell McTaggart's office in Horsham, at 26 Carfax, is rated 4.7 out of 5 across 573 reviews on two platforms, including 491 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

491

Reviews on Google

This office

Trustpilot logo

82

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mansell McTaggart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Horsham office, from every platform, shown as written. First names only.

5/5

Google

Excellent support throughout the conveyancing process. Once you engage them as your agent all staff visit the property, so that they can take calls and discuss with potential buyers, from an informed position. Highly recommended.

Steve Β· 18 June 2023

Agent replied Β· 17 June 2024

Many thanks for the review and valued custom Steve. It was a pleasure to represent you and please feel free to reach out should you require future assistance. All the best. Guy & team

5/5

Google

Mansell McTaggart where very helpful with every stage of the process despite some delays which was out of their control. I was really impressed with Scott's, keenness to try keep everything moving in the right direction and get all the information I needed. Would recommended.

James Β· 18 June 2022

Agent replied Β· 17 June 2024

Many thanks for taking the time to review us James. The team would like to wish you all the very best in your first home. Guy, Jacob, Scott, Harry & Miles.

5/5

Google

We had a very positive experience with Mansell McTaggart Estate Agency in Horsham and can highly recommend them. They were very responsive, very supportive and went over and above to assist us in getting a quick and successful completion on our flat purchase.PositiveResponsiveness, Quality, Professionalism

Sue Β· 18 June 2022

Agent replied Β· 17 June 2024

It was our pleasure to assist you with the purchase and would like to wish you all the best in your new home. Guy, Jacob, Scott, Harry & Miles

5/5

Google

Having sold twice through Mansell McTaggart, we've found Guy, Jacob and Tash to be a knowledgeable, professional and on the ball team. They were all a pleasure to work with, made the whole process less stressful, sold our house within days and gave some great advice on purchasing our new property. I wouldn't hesitate to highly recommend them.

Sonia Β· 19 June 2019

Agent replied Β· 17 June 2024

Hi Sonia, thank you for your review! It was a pleasure to assist you with the sale and do keep us posted to your plans for your new home. All the best, Guy

5/5

Google

Thank you for being persistent and patient over the past 18 months as we have negotiated against a background of national drama to a final agreement and completion. I do not underestimate the skills required for this task, so thank you each for the role you have played on the team.

Martin Β· 18 June 2021

Agent replied Β· 17 June 2024

Thank you for your valued custom and opportunity to represent you in these bumpy times. The team would like to wish you all the very best and good health. Guy, Jacob, Scott, Harry & Miles

5/5

Google

From day one dealing with Scott and Josh they where both great and always more than happy help in any way possible to get our mortgage which eventually we got after 3 attempts!! Thanks guys I would happily recommend these guys and McTaggart Estate Agents as a local company. Kind regards Mr and Mrs Wilson

Alan Β· 18 June 2020

Agent replied Β· 17 June 2024

Many thanks for your kind words and we wish you every happiness in your new home. Guy, Jacob & Scott

5/5

Google

We have used Mansell McTaggart to sell in Horsham twice. They are an outstanding team who combine true professionalism and clear communication with a friendly and welcoming approach. I wouldn't hesitate to recommend them to anyone looking to put their house on the market.

Pip Β· 18 June 2022

Agent replied Β· 17 June 2024

Many thanks for your fantastic review Pip. It was certainly our pleasure to assist you with the sale of your family home and once again thank you for your ongoing custom. The team would like to wish you every happiness in your new home. Guy, Jacob, Scott, Harry & Miles.

5/5

Google

Harvey gave us a great tour of 2 houses near the station, very honest and happy to answer any questions. πŸ˜„ …

Thomas Β· 19 March 2024

Agent replied Β· 17 June 2024

Thank you for the review and it’s great to hear of your positive experience. All the best. Guy & team

5/5

Google

I previously sold through Mansell McTaggart, Horsham several years ago, and was very pleased to purchase via their estate agency recently. Always professional and keen to make the move happen for their clients. I would certainly be happy to use their services again and have already recommended to others.PositiveResponsiveness, Professionalism

Womble Β· 18 June 2021

Agent replied Β· 17 June 2024

Thank you for your 5* review and it is great to hear of your positive experience of the team. Enjoy your new home! Guy, Jacob, Scott, Harry & Miles

5/5

Google

The team at Mansell McTaggart handled the recent sale of my late parents' property in Horsham extremely well from start to finish. Clear, helpful, supportive, excellent communications, easy to work with. They earned their fee on this one and have caused me to update my opinions of estate agents. I would use them again.

John Β· 18 June 2020

Agent replied Β· 17 June 2024

Thank you for the 5* review John. It is great to hear positive feedback about our agency and thank you for your valued custom. All the best, Guy, Jacob & Scott

5/5

Google

The team at Mansell McTaggart in Horsham guided us through the whole process from start to finish and were very helpful and courteous.

Sandra Β· 18 February 2024

Agent replied Β· 17 June 2024

Thank you for taking the time to review us and your valued custom Sandra. It was our pleasure to assist you with the sale and we wish you all the best in your new home. Guy & team

5/5

Google

Really fantastic viewing experience with Scott at Mansell McTaggart. He was welcoming, friendly and knowledgable about the property we were viewing. Also very happy to answer questions that we put to him. Thankyou!

Ollie Β· 18 June 2023

Agent replied Β· 17 June 2024

Many thanks for the review Ollie and great to hear of your experience with Scott. All the best. Guy, Jacob, Scott, Harvey & Diana

1/5

Trustpilot

Unprofessional, money orientated, please avoid.

Our purchase through Mansell McTaggart proved to be a very stressful experience and I would strongly urge anybody to avoid them. Their sales/office manager was determined to gazump us from the beginning which they did, twice, for the single purpose of completing a sale and purchase together and earn more commission. Unprofessional and money orientated, this has to be noted and avoided. Moving home is a big deal and this agent cares only about their commission. Please do not use.

Danny Β· 26 August 2021

1/5

Google

I had to make 3 phone calls to the Horsham branch to try book a viewing for a house and then they didn’t have the courtesy to call me and tell me that the property was under offer and that the viewing would therefore be cancelled. Very unprofessionalNegativeResponsiveness, Professionalism

Emma Β· 18 June 2021

Agent replied Β· 17 June 2024

Dear Emma, we have tried to discuss this with you on the phone to express our sincere apologies that your call slipped through the net during an extraordinarily busy time. Unfortunately, we were unable to complete our conversation given your termination of our phone call. We wish you all the best with your search for your new home and should you wish to view any other properties that are in our portfolio, we do hope we can rectify your experience with us. Warmest regards, Guy.

5/5

Google

The team and Mansel mctaggert horsham handle the sale of my House in speedy yet diligent manner which saw it sold and completed within 2 months of it first listing, all the while during a pandemic. They were very helpful and would recommend them to anyone selling a property.

Annie Β· 18 June 2021

Agent replied Β· 17 June 2024

Thank you for taking the time to review your experience of the sale. It is great to read that you were impressed by our team and their service throughout the pandemic. Thank you for your custom and we would like to wish you good health for the future. Guy, Jacob, Scott, Harry & Miles

1/5

Trustpilot

The Agent

The Agent, Andrew threatened to put the property back on the market after sale agreed if i didn’t immediately pay solicitor search fees even though they had moved the lender valuation and it had not happened yet this was also the agents mistake. Nobody should pay fees until evaluation is done as this could end the whole deal. Anyway through fear I paid the fees and guess what later down the line the valuation came back under and the whole sale fell through and i lost my fees. Haywards heath branch… steer well clear

Tom Β· 14 July 2021

5/5

Google

Very pleased with the service given to me for my move back home to Horsham. Very informative about the property I was interested in and the surrounding area. Would highly recommend the team if you want β€˜on the ball’ service, with knowledge and a smile 😊 5* Well done, keep up the good work! …

Michaela Β· 19 June 2019

Agent replied Β· 17 June 2024

It is refreshing to hear of your experience. The team certainly pride themselves on delivering the very best service possible. All the best, Guy, Jacob & Scott

5/5

Google

A brilliant experience with Mansell McTaggart and in particular with Scott and Harvey - two very professional, friendly and knowledgeable young men for whom nothing was too much trouble!

Brian Β· 22 August 2023

Agent replied Β· 17 June 2024

Brian, thank you very much for the review and it’s great to hear of your positive experience of Scott & Harvey. All the best. Guy & team

5/5

Google

I recently used Mansell McTaggart and cannot fault the service they provided. They were highly responsive, efficient and proactive at all times and I wouldn’t hesitate to recommend them to anyone!

Megan Β· 18 June 2023

Agent replied Β· 17 June 2024

Many thanks for taking the time to review us Megan and we wish you all the best in your new home. Guy, Jacob, Scott, Harvey & Diana

4/5

Google

Very responsive estate agents in Horsham who are helping to make our purchase go smoothly. Great communication from them, which is unusual for estate agents in my experience. Would definitely recommend.

Liz Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you for the positive review Liz. We certainly strive for excellent communication throughout the process and great to hear the team are keeping you in the loop to progress. Guy, Jacob, Scott, Harvey & Diana

5/5

Google

Excellent customer service experience from Guy, Jacob and Harvey re initial contact & prompt email/phone comms. Very knowledgable and courteous staff regarding our home valuation and viewing of another property. Thankyou.

Alan Β· 18 June 2023

Agent replied Β· 17 June 2024

It was our pleasure to assist Alan and we wish you all the very best. Guy & team

5/5

Google

Thanks for a really good service in relation to our purchase. It was great to have someone help manage the situation and also help with our research and questions about the area. The moving in pack was a nice touch too.

Kristian Β· 18 June 2022

Agent replied Β· 17 June 2024

Thank you for your positive review and welcome to Horsham. Guy, Jacob, Scott, Harry & Miles

5/5

Google

We had a seamless experience selling our home with Mansell McTaggart Horsham. The team are very professional, respond to emails and calls quickly and always kept us in the loop with our sale. Would recommend them to anyone buying or selling in the area!PositiveResponsiveness, Quality, Professionalism, Value

KirstieMatt Β· 18 June 2021

Agent replied Β· 17 June 2024

Thank you for your positive review and it was our pleasure to assist you with the sale of your home. It was great to hear that you were impressed with the service. Thank you for your valued custom and please feel free to reach out should you require any further assistance. Guy, Jacob, Scott, Harry & Miles.

5/5

Google

Incredible service - both ourselves and the sellers unfortunately selected Solicitors that turned out to be incredibly incompetent - communication between them was practically non existent. The Team at Mansell Mctaggart were exceedingly efficient and helpful; I'm fairly sure we would still be waiting to exchange contracts if not for them.

Jack Β· 18 June 2020

Agent replied Β· 17 June 2024

Thank you for your positive review and all the best in your new home. Guy, Jacob & Scott

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Mansell McTaggart's Google reviews

Questions about Mansell McTaggart Horsham

Has Mansell McTaggart won any awards?

Yes. In The Trusted Agent 2026 awards: Mansell McTaggart, Horsham won Platinum.

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