Trusted Agent profile · Horsham

Mansell McTaggart Horsham reviews

★★★★★ Excellent

573 reviews across 2 platforms

26 Carfax, Horsham, RH12 1EE

Mansell McTaggart's office in Horsham, at 26 Carfax, is rated 4.7 out of 5 across 573 reviews on two platforms, including 491 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

491

Reviews on Google

This office

Trustpilot logo

82

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mansell McTaggart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Horsham office, from every platform, shown as written. First names only.

5/5

Google

Mansell McTaggart clearly understood the local market and achieved a good price for us. The team in the office were happy to keep me informed throughout the sale process. I have no hesitation in recommending the Horsham team.

David · 20 December 2023

Agent replied · 17 June 2024

Thank you for taking the time to review the service David and we wish you every happiness in your new home. All the best. Guy & team

4/5

Google

We bought a property through Mansell McTaggart and were very happy with the service we received. Having a dedicated sales progressor really made a difference and we were grateful for Jacob’s support throughout. We would recommend Mansell McTaggart to others looking to sell their property.

Hayley · 18 June 2023

Agent replied · 17 June 2024

Thank you for the positive review and it is great to hear that you felt well looked after throughout the purchase. All the best in your new home. Guy, Jacob, Scott, Harvey & Diana.

5/5

Google

We had a good viewing experience with Mansell McTaggart estate agents over the weekend. Harvey knew everything we wanted to know about the property and gave us some good information, whilst also giving us enough space to look around ourselves.

Joe · 21 October 2023

Agent replied · 17 June 2024

Thank you for taking the time to review your experience of the sales team and hopefully we can locate the perfect house for you in due course. All the best. Guy & team

5/5

Google

We would highly recommend Mansell McTaggart in Horsham. We have used their services for selling and buying a home. All of the guys in the office are friendly, helpful and above all extremely professional. We received helpful and honest advice from the start. They keep you updated with the process every step of the way, which we found very helpful. We would not hesitate to use them again.

Caroline · 19 June 2019

Agent replied · 17 June 2024

Many thanks for the kind words and 5* review. It was our pleasure to assist in with the sale and ongoing purchase. All the best, Guy, Jacob & Scott

5/5

Google

After meeting with other agents it obvious to us immediately that Mansell McTaggart were the right agents for us. They were enthusiastic, positive and professional at all times. They were very quick with responses to queries and ensured that we were kept updated regarding the chain. I really cannot fault them and would highly recommend them to anyone selling a property.PositiveProfessionalism

Gina · 18 June 2021

Agent replied · 17 June 2024

Thank you for your 5* review and your valued custom. The team would like to wish you all the very best in your new home. Guy, Jacob, Scott, Harry & Miles

5/5

Google

The team at Mansell McTaggart, Horsham provided an exceptional service for us. Scott handled our sale professionally and was always quick to respond to our queries. He was attentive & personal and always made us feel like we were the most important client. We would highly recommend as the number 1 estate agent in Horsham. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Bethan · 24 August 2021

Agent replied · 17 June 2024

Thank you for your positive review Bethan and we are so very pleased the sale and onward purchase worked out for you. The team would like to wish you all the very best in your new home and your next chapter. Guy, Jacob, Scott, Harry & Miles.

5/5

Google

Very easy to book a viewing which went extremely well. Very good communication through phone and email.

Bramor · 7 December 2024

Agent replied · 11 December 2024

Thank you for your review and great to hear of your positive experience. All the best, Guy & team

1/5

Trustpilot

Absolutely dreadful service

This estate agency is nothing but greedy, with zero care for their clients. Once they've got your money, you're just another number to them. Communication is poor, and they couldn't care less about your needs. Avoid them at all costs.

Gosia · 4 April 2025

5/5

Google

The guys at Mansell McTaggart are exceptional. Their attention to detail is second to none, and they deliver great service from start to finish. Their approach is calm and professional, they don’t do a pushy hard sell and they sold our house for above asking price. Cannot fault them, would recommend them without reservation.

Kim · 18 June 2022

Agent replied · 17 June 2024

Thank you for the fantastic review and valued custom Kim. The team pride themselves in delivering first class service and it is great to read of your positive account. All the best in your new home. Guy, Jacob, Scott, Harry & Miles.

5/5

Google

Excellent communicators and smooth house buying experience from start to finish. I've already recommended them to someone who is looking to sell their property. Outstanding.

Lizzie · 24 July 2024

Agent replied · 23 August 2024

Thank you for the review Lizzie and great to hear of your positive experience. All the best in your new home. Guy & team

5/5

Google

As a first time buyer and completely new to the buying process, the team at Mansell McTaggart have been an absolute pleasure to work with. My mind was put at ease, I was kept informed with weekly email updates and felt comfortable asking questions. I wouldn't fault their service.PositiveResponsiveness, Quality, Professionalism, Value

Cath · 24 August 2022

Agent replied · 17 June 2024

Cath, thank you for your review and it is great to hear that the team looked after you throughout the process. We would like to wish you every happiness in your new home. Guy, Jacob, Scott, Harry & Miles.

5/5

Google

Great service throughout the purchase process. Jacob and Scott both went out of their way to accommodate requests and progressed the transaction. The whole team at the office were friendly and helpful as well. Highly recommended!

Timothy · 20 December 2023

Agent replied · 17 June 2024

Many thanks for the review Timothy and we wish you all the best in your new home. Guy & team

5/5

Trustpilot

Our no 1 estate agent in the area

During 2022 we were looking to buy a house around Haywards Heath. The frenzied housing market meant it took more than a year and 10 offers before we finally secured our forever home. Throughout our search one agent stood out for us above the rest. The helpfulness of the staff, the quality of the videos and accuracy of the details of the properties were really helpful to us especially as we were then living far from HH. We were pleased that the house we ended up buying was on sale through them and would happily recommend them as a great estate agent despite not having paid for a service from them.

Jenny · 10 January 2023

5/5

Google

Approached Mansell McTaggert to sell our property. After speaking with Guy and Jacob, we felt comfortable and confident in their knowledge of the area and house specification to find the appropriate buyer. If we had any questions or queries they where answered extremely quickly which is what you want if your selling a house and was all conducted in a professional and courteous manner. Highly recommend.

Joe · 19 June 2019

Agent replied · 17 June 2024

Many thanks for your kind words and custom. I am so very glad it all came together in the end. Please feel free to come back to us should you require any further advice. Kind regards, Guy

1/5

Trustpilot

DISGUSTING COMPANY DO NOT USE

DISGUSTING COMPANY DO NOT USE. We have a new born baby and reported mould at the property. Not only did they say this is an ongoing issue they knew about before we moved in, they refused to send someone out to inspect or treat the mould, putting my baby's safety at risk!

Dan · 30 September 2024

5/5

Google

Excellent service. My Ex-wife initiated the sale of our property Jacob at Mansell McTaggart kept us both informed of the process all the way through even at times when the buyers admin got a bit stuck.. I would certainly recommend these guys.

Mike · 18 June 2023

Agent replied · 17 June 2024

Many thanks for the review and your valued custom. It is great to hear of your positive experience. All the best. Guy, Jacob, Scott, Harvey & Diana.

5/5

Google

I had a great experience with Mansell McTaggart when recently viewing a property with them. Scott who showed us around was knowledgeable, attentive and engaging. He gave us the right level of direction and space to look through the property. Great service.

Phil · 18 June 2023

Agent replied · 17 June 2024

Thank you for taking the time to review your viewing experience and hopefully we can locate that perfect home for you in due course. All the best. Guy, Jacob, Scott, Harvey & Diana.

5/5

Google

Mansell McTaggart were the agents for the house we bought. They were very professional throughout the process and made the process very smooth and easy. From our offer being accepted to moving in was a total of 2.5 months - far quicker than the previous house we bought (nearly 7 months!)PositiveResponsiveness, Professionalism

Oliver · 18 June 2022

Agent replied · 17 June 2024

Thank you for taking the time to review the service received when purchasing your new home. We wish you all the best for the future. Guy, Jacob, Scott, Harry & Miles.

5/5

Google

I can't fault the service received from Mansell McTaggart during the purchase of our new home. From first viewing to exchange we have had excellent service from everyone we have dealt with and particularly jacob who helped push the exchange through. Looking forward to completing and living in our new home soon!

Sarah · 18 June 2022

Agent replied · 17 June 2024

Many thanks for taking the time to review our team and it is great to hear that you were impressed by the service. We would like to welcome you to Horsham and wish you all the best in your new home. Guy, Jacob, Scott, Harry & Miles.

5/5

Google

Mansell McTaggart recently sold my late Mother's house and were amazing. All the staff were understanding, professional and excellent communicators. They made what was a very emotional and difficult time for me bearable. I would thoroughly recommend them.

Gilly · 21 September 2023

Agent replied · 17 June 2024

Gilly, many thanks for the review and your valued custom. It was our pleasure to steer the transaction to completion and we would like to wish you all the best for the next chapter. Guy & team

5/5

Google

We found Mansell McTaggart extremely professional and where impressed with the personal service they provided. This included all round good advice throughout the process of buying and selling, keeping us well informed and chasing solicitors and other parties where needed. This was before and during lockdown and we would not hesitate to recommend them. Mr and Mrs Cave

Jane · 18 June 2021

Agent replied · 17 June 2024

Dear Jane, thank you for your fabulous review, it's very much appreciated by all of us. Makes us very proud to have been of service to you and we wish you all the very best, Guy & the team :)

5/5

Google

The whole team at Mansell Mctaggart were a real pleasure to work with. They approached the sale of our late father's property with attentiveness, enthusiasm and honesty, and were in regular contact with updates along the way. I would highly recommend them as an estate agent - thanks so much guys!

Rae · 18 June 2022

Agent replied · 17 June 2024

Thank you for the review Rae and it was our pleasure to assist you with the sale of your dad's home. We wish you all the best for the year ahead. Guy, Jacob, Scott, Harry & Miles.

5/5

Trustpilot

Amazing at supporting the local community in Patcham

Mansell Mctaggart Patcham once again supported Patcham Infant school by donating Easter eggs for our school Easter hunt, they are fabulous at supporting the local community. Their donations go towards enriching the child in our school. Many thanks!

Charlotte · 16 March 2025

5/5

Google

Always so impressed with Mansell McTaggart. Scott showed us around this particular property and was lovely - he was able to answer all our questions and gave us a really good feel for the house and surrounding area. Thank you!

Jenny · 18 June 2023

Agent replied · 17 June 2024

Thank you for conveying the positive account of your experience and let’s hope we can locate you that perfect home. All the best. Guy & team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Mansell McTaggart's Google reviews

Questions about Mansell McTaggart Horsham

Has Mansell McTaggart won any awards?

Yes. In The Trusted Agent 2026 awards: Mansell McTaggart, Horsham won Platinum.

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