Gascoigne Pees reviews

★★★★★ 5/5

Google

Incredible service from start to finish! We had an amazing experience with Gascoigne-Pees in Horsham. From the moment we viewed the property, Jessie was fantastic & friendly, professional, and incredibly helpful. She made the whole process of securing the property feel smooth and stress-free, and we couldn’t have asked for a better start. As things progressed and we hit the usual delays with solicitors and paperwork, Peter stepped in and truly went above and beyond. He took complete control of the situation, chasing every party involved and making sure nothing slipped through the cracks. He kept us updated throughout, ensured all the paperwork was completed properly and on time, and genuinely made us feel supported during what could’ve been a very stressful time. Both Jessie and Peter were absolutely brilliant. Their dedication, communication, and willingness to go the extra mile made all the difference. If you’re looking to buy or sell in the Horsham area, I can’t recommend the team at Gascoigne-Pees highly enough they’re a cut above the rest!

Marco · 7 August 2025

★★★★★ 5/5

Google

Katie has been absolutely brilliant throughout our search. She was proactive, professional, and kept us informed the moment new properties became available, even before they appeared online. She took the time to show us a property, answered all our questions clearly, and her communication was always friendly, prompt, and reliable. Katie delivers excellent service and genuinely cares about helping people find the right home. Highly recommended!

Frank · 26 November 2025

★★★★★ 5/5

Google

Peter and his team provided a very professional and efficient service throughout - open, transparent and with excellent communication. I elected to use Howells solicitors, partnered with Gascoigne and Pees, who helped to make the process as straightforward as possible. My thanks in particular to Peter whose experience, energy and practical, no-nonsense approach was a breath of fresh air. My thanks also to Jessie and Hettie for their support in making a quick and efficient sale.

Graham · 15 July 2025

★★★★★ 5/5

Google

I had a great experience viewing a property with Gascoigne-Pees estate agents. Katie was professional and informative, she answered all of my questions. Overall the viewing left a very positive impression and I would be happy to proceed and would highly recommend her to others looking to let a property.

Darren · 16 February 2026

★★★★★ 5/5

Google

We’ve had a fantastic experience with Gascoigne-Pees in renting out our property. From start to finish, the process has been smooth, professional, and surprisingly quick. A special thank you to Charlotte, who has been absolutely brilliant, always polite, responsive, and incredibly helpful throughout. She managed to secure a tenant within just a week, which exceeded all our expectations. Her attention to detail and clear communication made everything stress-free. We wouldn’t hesitate to recommend Gascoigne-Pees to anyone looking to let their property. Thank you again!

Muhammed · 16 April 2025

★★★★★ 5/5

Google

Well What can I say Josh Weller and his team at Gascoigne pees Horsham have been fantastic regarding the flat that my partners daughter has just rented in Horsham . From start to finish everything went so smoothly and we are so very grateful to the team . From viewing the property at the beginning to picking up the keys it all went so very well . This is the first time they have moved in together so it was such an exciting time for the young couple . We are so very grateful to the team at Gascoigne pees that I would highly recommend them to anyone else .

Jeffrey · 5 December 2025

★★★★★ 5/5

Google

I had an excellent experience letting a property this week. Jade was so efficient but also friendly and approachable. She made what is normally a stressful experience into an enjoyable experience. From the first viewing to securing the property took just five days. Highly recommended.

Fiona · 28 November 2025

★★★★★ 5/5

Google

As a long term landlord I had been sceptical about changing agents in the current market. A friend and fellow investor suggested that as Charlotte had returned managing the lettings team I should enquire. The details on the lettings pack and online marketing surpassed my expectations. Having transferred a property I will be recommending further. I VERY rarely leave reviews but felt the service merited this. Thank you Charlotte!

Andy · 17 February 2025

★★★★★ 5/5

Google

Josh spent time explaining the upcoming changes to rental legislation where other agents including my current agent hasn’t. Will be switching to Gascoigne Pees when I can. Thank you Josh! Your time was appreciated.

Ben · 5 December 2025

★★★★★ 5/5

Google

We had Katie looking after us with mine and my partners first place together. She was beyond helpful, going above and beyond! Real asset to the company! Thank you Katie :)

Bella · 26 November 2025

★★★★★ 5/5

Google

GP helped me buy my first home! They were incredibly helpful from the outset. Jessie in particular was our real estate agent. I really appreciated her transparency throughout the process, and her helpful advice as a first time buyer. I also had a few conversations with Peter who was also very kind and helpful. I definitely would recommend because having real estate agents who are helpful and have good communication makes the process a lot easier!

Fatima · 5 December 2025

★★★★★ 5/5

Google

Many thanks to Katie Church for helping us sort out our flat rental. She was super helpful, always available to answer our questions, and just so kind.

Murat · 5 December 2025

★★★★★ 5/5

Google

Katie and the team have been super helpful and professional throughout the process of getting my place. Thank you so much!!! Would totally recommend their services

Missy · 12 December 2025

★★★★★ 5/5

Trustpilot

Every effort to make it happen, well done Ben

Buying a house in West Byfleet. Ben is on spot. Very helpful. It was very easy to deal with him. Thank you for all you hard work. Best regards.

Mariusz · 23 July 2026

★★★★★ 5/5

Trustpilot

Thank you Melanie Williams

We would like to thank Melanie Williams of Camberley Gascoigne Pees for all of her help. Although we used Purple Bricks to sell our house, we brought our new property through Gascoigne Pees. We had a huge lack of communication from Purple Bricks but Melanie at Gascoigne Pees kept us up to date, helped get us to exchange & was the person who actually informed us our chain was longer than originally informed. Purple Bricks could take a leaf out of Melanie's book for customer service, chasing & looking after clients. Many thanks Melanie!

Mr · 19 February 2025

★★★★★ 5/5

Google

I took some time to decide to sell my property, partly due to personal circumstances and partly because the estate agents I met before didn’t give me much confidence. When I met Peter, I felt comfortable straight away. He offered more than just a valuation, he was transparent and thorough. When I decided to sell, choosing who to go with was a no-brainer. Within just one week, I accepted an offer on my property, which is almost unheard of in the current market. The whole team has been so professional, Hetti, Jessie, Peter, and the one word I would use to describe the process is smooth. Thank you, I would definitely recommend.

Ramona · 19 August 2025

★★★★★ 5/5

Google

Right from the very beginning, Jason the Senior Branch Manager was so honest, helpful and extremely professional. He met with me and explained the whole process of selling our property with G. Pees. Abbie, did most of our viewings. She was a little treasure. Always giving me feedback after each viewing, and always so bubbly and enthusiastic. The whole team at G. Pees are amazing. !!! So professional, helpful and always so happy to help. They sold our house really quickly. !! Thanks to their hard work, we have been able to find our forever home. Best Estate Agents in Horsham. Thank you. Natalie, Craig and Jayden. XXXX

Natalie · 27 May 2023

★★★★★ 5/5

Google

Just completed a tricky sale of two properties to buy one, with Gascoigne Pees in Horsham. The team were fantastic, and helped me out with problems up and down the various chains to ensure my sale and purchase went through. They were easily the most competent and energetic of all the agents involved. Highly recommended.

Chris · 16 February 2026

★★★★★ 5/5

Google

We had only just started our search for a new home and fortunately we found it after just viewing 3 houses. After approaching a number of other agents to arrange viewings and being very disappointed with the lack of response to requests to make viewing appointments, it was refreshing to meet Sarah Pearce, who quickly arranged 2 house viewings for us. From the start she was very professional but friendly and me and my partner both felt reassured by her knowledge and advise given. Thankfully, we are now in the process of buying our new home and can't thank Sarah and her colleagues enough for their help, advise and support.

Lynne · 16 April 2022

★★★★★ 5/5

Google

I have just finished setting up moving into the Horsham area thanks to the amazing Ben Grogan! From the very start Ben has been insanely helpful, answered every single question with lightning quick speed and has gone above and beyond to help us get fully set up and in contact with the landlord. He has also been very understanding and patient with us, as this is out first move. I honestly highly suggest Gascoinge-Pees to anyone looking for properties in the area! Helpful, friendly and fantastic in everyway. Thanks again to Ben Grogan, I wanna buy him drink!

Jalen · 16 April 2022

★★★★★ 1/5

Trustpilot

Warning - avoid this company at all costs!!

Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that the buyer was a cash purchaser. We were then told in July that this was not the case and he was applying for a mortgage. Only when we were ready to exchange and complete in August the buyers solicitors informed us that the buyer had a related transfer of equity, unbelievable. We were told it could take up to 6 months to sort out. We were very disappointed about being kept in the dark about this so late in the transaction. Had we been privy to this we would not have accepted the offer in the first place.We are very disappointed that Gascoigne Pees failed to disclose the buyers circumstances and allowed us to accept an offer under misrepresentation. Failing to check funding as part of the basics of accepting an offer. We had packed 90% of our belongings and hired a removal company and paid £2,000 and unbeknown to us the buyer had a related transfer of equity all along and that it could take the buyer 6 months to get their name removed from the deeds. This left us in a very vulnerable position. We lost our onwards purchase and the house we loved so much. We tried to cancel our contract and were told by Tom that we had to give 28 days notice. We asked as a gesture of goodwill if they could release us from the contract without the notice and this was declined as we were told we would be breaching the contract. My husband tried to reason with them and Tom accused him of bribery. Absolutely unbelievable and would never use again. Stay away from using this company. Absolutely diabolical. We would’ve given 0 stars but this wasn’t an option.

Neeta · 10 August 2024

★★★★★ 5/5

Trustpilot

Great service from Basingstoke branch

We recently bought a house through this estate agent. We encountered numerous problems along the way, and to be honest, if it hadn't been for these guys, the entire chain would have collapsed months ago. Special shout out to Danelle, who was just amazing.

Chris · 16 October 2025

★★★★★ 5/5

Google

All members of the team were very professional, in particular Harj and Simon. They handled all issues well, guiding us through the stress of the letting process. Any problems were resolved quickly. I would definitely recommend them as a letting agent.

Queenfisher · 28 October 2024

★★★★★ 5/5

Google

I have been highly impressed with the expert personal care and professional guidance we have always received through Ben Grogan at Horsham. As a landlord, I cannot thank Ben enough for always going that extra mile to ensure everything is in place and that everyone is happy and satisfied, including the new tenants as well. I will continue to recommend Ben and Gascoigne-Pees, Horsham from the outstanding service he so willingly and efficiently provides.

Chika · 16 April 2022