Gascoigne Pees Horsham Sales reviews

★★★★★ 5/5

Google

Incredible service from start to finish! We had an amazing experience with Gascoigne-Pees in Horsham. From the moment we viewed the property, Jessie was fantastic & friendly, professional, and incredibly helpful. She made the whole process of securing the property feel smooth and stress-free, and we couldn’t have asked for a better start. As things progressed and we hit the usual delays with solicitors and paperwork, Peter stepped in and truly went above and beyond. He took complete control of the situation, chasing every party involved and making sure nothing slipped through the cracks. He kept us updated throughout, ensured all the paperwork was completed properly and on time, and genuinely made us feel supported during what could’ve been a very stressful time. Both Jessie and Peter were absolutely brilliant. Their dedication, communication, and willingness to go the extra mile made all the difference. If you’re looking to buy or sell in the Horsham area, I can’t recommend the team at Gascoigne-Pees highly enough they’re a cut above the rest!

Marco · 7 August 2025

★★★★★ 5/5

Google

Peter and his team provided a very professional and efficient service throughout - open, transparent and with excellent communication. I elected to use Howells solicitors, partnered with Gascoigne and Pees, who helped to make the process as straightforward as possible. My thanks in particular to Peter whose experience, energy and practical, no-nonsense approach was a breath of fresh air. My thanks also to Jessie and Hettie for their support in making a quick and efficient sale.

Graham · 3 July 2025

★★★★★ 5/5

Google

We’ve had a fantastic experience with Gascoigne-Pees in renting out our property. From start to finish, the process has been smooth, professional, and surprisingly quick. A special thank you to Charlotte, who has been absolutely brilliant, always polite, responsive, and incredibly helpful throughout. She managed to secure a tenant within just a week, which exceeded all our expectations. Her attention to detail and clear communication made everything stress-free. We wouldn’t hesitate to recommend Gascoigne-Pees to anyone looking to let their property. Thank you again!

Muhammed · 6 April 2025

★★★★★ 5/5

Google

As a long term landlord I had been sceptical about changing agents in the current market. A friend and fellow investor suggested that as Charlotte had returned managing the lettings team I should enquire. The details on the lettings pack and online marketing surpassed my expectations. Having transferred a property I will be recommending further. I VERY rarely leave reviews but felt the service merited this. Thank you Charlotte!

Andy · 7 February 2025

★★★★★ 5/5

Trustpilot

Every effort to make it happen, well done Ben

Buying a house in West Byfleet. Ben is on spot. Very helpful. It was very easy to deal with him. Thank you for all you hard work. Best regards.

Mariusz · 23 July 2026

★★★★★ 5/5

Google

I took some time to decide to sell my property, partly due to personal circumstances and partly because the estate agents I met before didn’t give me much confidence. When I met Peter, I felt comfortable straight away. He offered more than just a valuation, he was transparent and thorough. When I decided to sell, choosing who to go with was a no-brainer. Within just one week, I accepted an offer on my property, which is almost unheard of in the current market. The whole team has been so professional, Hetti, Jessie, Peter, and the one word I would use to describe the process is smooth. Thank you, I would definitely recommend.

Ramona · 17 September 2025

★★★★★ 5/5

Trustpilot

Thank you Melanie Williams

We would like to thank Melanie Williams of Camberley Gascoigne Pees for all of her help. Although we used Purple Bricks to sell our house, we brought our new property through Gascoigne Pees. We had a huge lack of communication from Purple Bricks but Melanie at Gascoigne Pees kept us up to date, helped get us to exchange & was the person who actually informed us our chain was longer than originally informed. Purple Bricks could take a leaf out of Melanie's book for customer service, chasing & looking after clients. Many thanks Melanie!

Mr · 19 February 2025

★★★★★ 5/5

Google

Right from the very beginning, Jason the Senior Branch Manager was so honest, helpful and extremely professional. He met with me and explained the whole process of selling our property with G. Pees. Abbie, did most of our viewings. She was a little treasure. Always giving me feedback after each viewing, and always so bubbly and enthusiastic. The whole team at G. Pees are amazing. !!! So professional, helpful and always so happy to help. They sold our house really quickly. !! Thanks to their hard work, we have been able to find our forever home. Best Estate Agents in Horsham. Thank you. Natalie, Craig and Jayden. XXXX

Natalie · 23 May 2023

★★★★★ 5/5

Google

We had only just started our search for a new home and fortunately we found it after just viewing 3 houses. After approaching a number of other agents to arrange viewings and being very disappointed with the lack of response to requests to make viewing appointments, it was refreshing to meet Sarah Pearce, who quickly arranged 2 house viewings for us. From the start she was very professional but friendly and me and my partner both felt reassured by her knowledge and advise given. Thankfully, we are now in the process of buying our new home and can't thank Sarah and her colleagues enough for their help, advise and support.PositiveResponsiveness, Quality, Professionalism, Value

Lynne · 9 November 2022

★★★★★ 1/5

Trustpilot

Warning - avoid this company at all costs!!

Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that the buyer was a cash purchaser. We were then told in July that this was not the case and he was applying for a mortgage. Only when we were ready to exchange and complete in August the buyers solicitors informed us that the buyer had a related transfer of equity, unbelievable. We were told it could take up to 6 months to sort out. We were very disappointed about being kept in the dark about this so late in the transaction. Had we been privy to this we would not have accepted the offer in the first place.

Neeta · 10 August 2024

★★★★★ 5/5

Trustpilot

Great service from Basingstoke branch

We recently bought a house through this estate agent. We encountered numerous problems along the way, and to be honest, if it hadn't been for these guys, the entire chain would have collapsed months ago. Special shout out to Danelle, who was just amazing.

Chris · 16 October 2025

★★★★★ 5/5

Google

I have just finished setting up moving into the Horsham area thanks to the amazing Ben Grogan! From the very start Ben has been insanely helpful, answered every single question with lightning quick speed and has gone above and beyond to help us get fully set up and in contact with the landlord. He has also been very understanding and patient with us, as this is out first move. I honestly highly suggest Gascoinge-Pees to anyone looking for properties in the area! Helpful, friendly and fantastic in everyway. Thanks again to Ben Grogan, I wanna buy him drink!PositiveResponsiveness, Quality, Professionalism

Jalen · 9 November 2021

★★★★★ 5/5

Google

All members of the team were very professional, in particular Harj and Simon. They handled all issues well, guiding us through the stress of the letting process. Any problems were resolved quickly. I would definitely recommend them as a letting agent.

Queenfisher · 24 October 2024

★★★★★ 5/5

Google

I have been highly impressed with the expert personal care and professional guidance we have always received through Ben Grogan at Horsham. As a landlord, I cannot thank Ben enough for always going that extra mile to ensure everything is in place and that everyone is happy and satisfied, including the new tenants as well. I will continue to recommend Ben and Gascoigne-Pees, Horsham from the outstanding service he so willingly and efficiently provides.PositiveResponsiveness, Quality, Professionalism, Value

Chika · 9 November 2021

★★★★★ 5/5

Trustpilot

Mel went above and beyond

Mel went above and beyond! Honestly, I couldn’t fault her. We had the worst lawyers ever, and she was constantly going back and forth, being incredibly proactive and helpful every step of the way. I highly recommend Mel and her team to anyone looking to sell their propertyI

Camille · 30 July 2025

★★★★★ 5/5

Google

I came to Horsham looking for a one bed flat to rent as I start a new job in September and went into a few estate agents. When I met Charlotte, she was very bubbly but still professional which put me at ease! She managed to find me a 2 bed flat which I loved instantly even if I did have to bring my mum round to it! Charlottes manner and personality made the whole process so easy and I will be moving in within the month! I can’t thank Charlotte enough, even when I was being a pain emailing her constantly!

Hannah · 23 November 2020

★★★★★ 5/5

Trustpilot

Gascoigne-Pees Maidenhead gave us a…

Gascoigne-Pees Maidenhead gave us a fantastic service. After 40 years living in our home with memories of raising a family, my wife and I were dreading the day we decided to move. The team at Gascoigne-Pees guided us throughout the months of waiting and searching for that big move. We were treated with dignity and professionalism that finally paid off when we found our new home, being guided through the sometimes stressful processes of conveyencing.

Jean-Marc · 22 January 2026

★★★★★ 5/5

Trustpilot

Fantastic, really recommend!!

I have a very good experience with this agency, I can't complain about anything, all issues and problems I had were resolved by the friendly and helpful agency staff, I would like especially to thank Grace from the Farnham branch for her quick communication and help🤗 I highly recommend Gascoinge Pees to future tenants! Thank you!!

Człowiek · 28 March 2025

★★★★★ 5/5

Google

Highly recommend Charlotte Young of Gascoigne-Pees, Horsham. Her enthusiastic professional approach in helping us find a suitable property in a matter of weeks was seriously impressive. We met to view the property and Charlotte was honest, informative and really went the extra mile in negotiating an offer that worked for both the landlord and ourselves. Charlotte is quick to respond and nothing seems too much of an ask. I am filled with confidence and so pleased with the outcome. Charlotte, you are a fantastic genuine person and I can’t thank you enough.

Sandy · 24 November 2019

★★★★★ 5/5

Google

Highly recommend Charlotte Young of Gascoigne-Pees, Horsham. Her enthusiastic professional approach in helping us find a suitable property in a matter of weeks was seriously impressive. We met to view the property and Charlotte was honest, informative and really went the extra mile in negotiating an offer that worked for both the landlord and ourselves. Charlotte is quick to respond and nothing seems too much of an ask. I am filled with confidence and so pleased with the outcome. Charlotte, you are a fantastic genuine person and I can’t thank you enough.

Sandy · 10 November 2019

★★★★★ 5/5

Trustpilot

Sarah was great

Sarah was great. Kept me in the loop.

Sabrina · 4 June 2026

★★★★★ 1/5

Trustpilot

Scammed by branch in Basingstoke, avoid them

These agents in Basingstoke pressured me into making a holding deposit after seeing a property that I was interested in. I provided all the details for reference checks. They later came back telling me that my employers declined giving a reference until my probation is ended which is no fault of mine. I have contacted my employers personally on more than one occasion to get this sorted out, but was not successful. This agency contacted me requesting for a guarantor and as a foreigner, I could not provide the needed guarantor (UK home owner with £44k annual salary). The next few hours, the property was back on the market without saying anything to me about my holding deposit. When I contacted them, they told me I have provided false and misleading information (failed reference checks) which was very shocking to me. Avoid them at all cost.

Ruth · 14 November 2025

★★★★★ 5/5

Google

Gasgoine Pees (Especially the trainee lettings negotiator Katie Church) were very helpful throughout the process. Any queries that I had were resolved by Katie very quickly. I definitely recommend using Gasgoine Pees, the staff are very professional and helpful, whilst at the same time being sympathetic to their customers needs.

Carl · 10 October 2025

★★★★★ 5/5

Trustpilot

Six-star service from Farnham office lettings

I cannot thank Emily (head of lettings, Farnham office) enough for finding me new tenants after poor experience with previous agent (a completely different company.) She achieved a 35% increase in gross rent for me, too! I noted more proactivity in 3 weeks from GPees than in 3 years from their predecessors. I was kept fully informed before and after every viewing, and despite most viewings taking place in appalling wet weather there was never a sign of recent footfall across the brand new carpet. If I could give them six stars, I would!

Pippa · 6 November 2023