Trusted Agent profile · Horsham
★★★★★
1,972 reviews across 2 platforms
Sterling Buildings, 2-3 Carfax, Horsham, RH12 1DR, RH12 1DR
Part of Cubitt and West, see every office.
Cubitt & West's office in Horsham, at Sterling Buildings, is rated 4.7 out of 5 across 1,972 reviews on two platforms, including 189 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Cubitt & West Horsham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Horsham.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommend southsea branch
Julie, Samara & Andrew pulled out all the stops to find me a suitable buyer. Their advise was invaluable but also realistic every step of the process. Great communication and regular updates.
Good morning,Thank-you for your kind words about the the Southsea office and in particular Andy, Samara & Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotHeidi and the team at the Ashington…
Heidi and the team at the Ashington brach were absolutely brilliant!Thank you so much for getting us the house of our dreams!!!
5/5
TrustpilotRoom Letting
Becky has managed to get me a room in a very nice property in a short time. She has been very kind and helpful. I am very happy with the service I have received from Cubitt &West.
Good afternoon,Thank-you for your kind words about our Portsmouth Lettings team. I will be sure to pass your kind comments along. Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
2/5
GoogleCould do much better. They took too much of what the seller told them at face value and without verifying, and didn't keep us informed in a timely manner of certain aspects of the purchase process that might have affected the purchase price. We live and learn, and would not recommend C&W Horsham
5/5
GoogleLisa Cloves, fantastic sales progressor, always there to help and really looks after all her clients needs! Thanks Lisa x
5/5
GoogleKarl and the team at Horsham are both professional and human in there approach to house selling. 5 star service.
5/5
TrustpilotChris has been more then helpful
Chris has been more then helpful. Great service and making it easy to move into our new home.
5/5
TrustpilotHelpful agent
We found them friendly & very helpful always available to answer any questions we had. They kept us informed of the progress & would recommend them to family & friends looking in this area. The best experience we have had with an estate agent.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
2/5
GoogleAs a landlord of multiple properties with multiple agents, I have to conclude Cubit and West are all about the upfront and not about the follow through. I would say they are good at locating tenants and said tenants are usually of a reasonable caliber. Sadly once that part is done there ongoing service is to the landlord and tenant is shockingly poor to say the least. Under no circumstances take their managed letting service - they do nothing, are poor to respond and you end up managing it yourselves anyway - any managed service from this company is a total waste of money. Have them get the tenant then bin any further involvement with Cubit & West.NegativeResponsiveness, Quality, Value
4/5
TrustpilotAbbie was awesome...it needed to be…
Abbie was awesome...it needed to be sorted quickly...and she went the extra mile.Thank You.
5/5
TrustpilotBrilliant service and friendly, helpful team.
The team at Cubitt and West went above and beyond the call of duty to ensure a smooth process for an extremely complicated chain. Anne-Marie and Kerrie-Ann in particular were outstanding. Whenever I called, there was someone able to answer my questions without needing to wait for a call back, which was enormously helpful.
Dear Susie, I am pleased to hear how happy you have been following your recent experience with our Cranleigh branch. Thank you for taking the time in providing a review. I know Anne Marie and Kerry-Ann pride themselves on the service they provide and were delighted to read your kind words. Kind Regards, Chris Nathan Regional Managing Director Cubitt & West
5/5
TrustpilotI have used Cubitt&West several times…
I have used Cubitt&West several times over the years and would like to thank the whole team at the Northend branch for selling Northend Ave, as well as Julie Bramble the sales chaser for keeping me updated through the whole process.
Good afternoon Luke,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
GoogleI’m so happy they are best teams always when I asking about some help never reject well done guys thank you for everything
Hi Barzan, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how helpful they were throughout your process. Best wishes, Cubitt & West.
5/5
TrustpilotWe had a really positive experience…
We had a really positive experience with Cubitt & West Fiveways. We had our property on the market with another agent for 6 months, we swapped to Cubitt & West and sold within the first month! They were friendly, professional and efficient. Would highly recommend.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotAden was very helpful with the viewing
Aden was very helpful with the viewing. Very Enthusiastic always smiling very patient. Good job
5/5
TrustpilotWe have had an amazing experience both…
We have had an amazing experience both buying and selling with the east grinstead branch. They have gone above and beyond for us and would highly recommend.
Hi Debbie,Thank you for leaving a review! It's great to hear how amazing your experience of both buying and selling a property with our East Grinstead team has been.Best wishes,Cubitt & West.
5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish from Kurwahn Coote. He went above and beyond to ensure all my letting needs were met. I was particularly impressed with how he handled additional requirements that I needed for my property, such as arranging an EICR and an inventory.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotJulie - Senior Sales Progressor
Julie did her job beautifully, in gently but firmly pushing our sale forward. She explained clearly what was happening throughout the process, and gave frequent and accurate updates, on progression of the sales process.
Good afternoon,Thank-you for the kind words about our Senior Sales Progressor, Julie! I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotI want to acknowledge the brilliant…
I want to acknowledge the brilliant help and support I received from Andrew McLaughlin (Southsea) in dealing with the property of my late brother-in-law,Professional and courteousKept up to date at every step of the process by email/phone.Excellent Service.
Good afternoon Kris,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular, Andrew. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotExcellent company with excellent…
Excellent company with excellent service
5/5
TrustpilotEasy and efficient in all areas
A fantastic, easy and efficient service from start to finish.As well as dealing with the sale, I used their in house mortgage advisor and solicitors to get a speedy service for my first flat.Thanks to the entire team.
Dear LucaThank you for posting a positive review of your experience with the Reigate branch of Cubitt & West. They will be pleased to read your comments.Kind regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotStephanie Pullen has been fantastic in…
Stephanie Pullen has been fantastic in managing my property, would highly recommend her!
4/5
TrustpilotBuying and selling.
Overall, considering the time of our move, which included both sale & purchase, Cubitt & West managed to coordinate things rather well. Initially, communication was a bit "hit & miss" but, once we got to the conveyancing stage it was much improved.
Thank you for leaving us your feedback! Best wishes,Cubitt & West
5/5
TrustpilotGreat experience from start to finish…
Great experience from start to finish very accommodating with all our requirements and kept us updated throughout the whole process
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and accommodating they've been with your requirements.Best wishes,Cubitt & West.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
