5/5
TrustpilotGreat experience!
Ashleigh has been very kind and helpful throughout our moving process thus far! She’s been lovely to work with.
Trusted Agent profile · Horsham
Cubitt & West Horsham reviews
★★★★★
1,972 reviews across 2 platforms
Sterling Buildings, 2-3 Carfax, Horsham, RH12 1DR, RH12 1DR
Part of Cubitt and West, see every office.
Cubitt & West's office in Horsham, at Sterling Buildings, is rated 4.7 out of 5 across 1,972 reviews on two platforms, including 189 Google reviews rated 4.3.
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Reviews
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotCubitt and West A**** COMPANY
Cubitt and West have been absolutely fantastic from start .....i would say until finish but I'm moving into another one of there properties because there level of service exceeds every other company I have been with. They employ the most caring and knowledgeable of people who will always help you, no matter your problem/situation. A***** COMPANY AND EMPLOYEES
Agent replied · 27 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
2/5
TrustpilotJayde Bose, Thank you xx
Jayde Bose,you were fantastic looking after my mother making sure we were informed at all time HOWEVER ! 1 year it took to move house your team let the side down and if its not you leading next time we wont be using Cubitt & west for the future...!
Agent replied · 27 October 2024
Dear TdrThank you for taking the time to complete a review and for your wonderful comments regarding Jayde Bose. We are disappointed to read that the transaction experienced delays and regrettably we are limited on how much we can assist in the progression of a sale once the conveyancing process starts. However, we would always aim to help keep our customers informed and chase the necessary people when required.Thank you once more for your kind words regarding Jayde and we would of course welcome the opportunity to work with you in the future.Should you have any further concerns or wish to discuss any of the above please contact us on customer.relations@arunestates.co.uk or on 01702 540802Kind regardsCubitt & West
5/5
TrustpilotNorthend Branch
Northend BranchHolly Mackay Is a true asset to Cubitt & West her customer service skills are second to none and nothing is too much trouble. A*Highly recommend.
Agent replied · 27 October 2024
Hi Samuel,Thank you for leaving a review! It's great to hear how positive your experience with our agent, holly, has been and how pleased you are with the service you've received from her.Best wishes,Cubitt & West.
5/5
TrustpilotCubitt and West
I can’t speak highly enough of Cubitt and West - moving home has been seem free with their help, I had the pleasure of having Daniels help and nothing has been too much trouble. Now just the joy of unpacking and making our new house a home!
Agent replied · 27 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotHelpful and friendly service
Luke was always helpful friendly and polite
5/5
TrustpilotHighly Recommended
The team at Cubitt and West have been brilliant in setting up and managing our rental property. They were highly recommended and I can see why!
Agent replied · 27 October 2024
Hi Benjamin,Thank you for leaving a review! We're delighted to hear how positive your experience with our agents has been and how brilliantly they've set up and managed your rental property.Best wishes,Cubitt & West.
5/5
TrustpilotA well deserved positive review
A well deserved positive review. Despite a chain free purchase, it’s been an incredibly tricky process. Richard however has remained calm, professional and accommodating throughout. He has gone above and beyond in order to get us over the line and he’s an most definitely an asset to the sector.
Agent replied · 27 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotCiaran helped us with re-letting our…
Ciaran helped us with re-letting our property and provided professional guidance throughout the process. He was quick to respond to any queries we had and we appreciated his honesty when advising us. This efficiency helped us to turn the property around quickly from our previous tenants and to find new occupiers for the date we needed at the required rent. Overall, a great service that met all our expectations.
5/5
TrustpilotExcellent Sales Progressors!
As first time buyers we were very grateful to have a superb Sales Progressor (Julie Bramble) who took care of multiple parties during a complex set of circumstances. Communication was excellent throughout and we felt well informed at all times even when solicitors weren't being particularly helpful!
Agent replied · 27 October 2024
Hi Gary,Thank-you for your kind words about our Senior Sales Progressor, Julie. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotProfessional and efficient
I can’t recommend Cubitt and west highly enough, Ciaran handled the process smoothly and efficiently and made everything easy. If you’re wondering which agent to use Cubitt and west are the best.
Agent replied · 27 October 2024
Hi Lorna,Thank you for leaving a review! It's great to hear how positive your experience has been and particularly how smooth Ciaran was able to make the process.Best wishes,Cubitt & West.
5/5
TrustpilotHouse hunting
Thanking Alia who is currently helping me to find the right property with a smile on her face.
Agent replied · 27 October 2024
Good Morning,Thank you for taking the time to leave a review, it's greatly appreciated!Best wishes, Cubitt & West
5/5
TrustpilotTyrone hales has been very kind and…
Tyrone hales has been very kind and informative Thoughtful and understanding throughout the process. He has made the purchasing property process so much easier and less stressful! Very approachable and works on quick initiative and is always at hand to answer any questions.
Agent replied · 27 October 2024
Dear JillMany thanks for leaving a positive review about Tyrone. We will be sure to pass on your comments and wish you good luck for the future.Best wishesBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotGreat Estate Agent
Heidi did such a good job with my sale. At times you wonder why the fee is so high but I've seen the hard work put in to first sell our village to our buyers and then through a protracted sale process, keep them on board and engaged until we were able to close a deal. In a difficult market you need patience and a good agent!
5/5
TrustpilotFriendly and reachable
Happy to have worked with Mr Nouari at Cubitt & West. Really friendly and reachable. Made sure to send us texts when he couldn't reach us by phone and answered loads of questions at the viewing (even ones we didn't think to ask)
Agent replied · 27 October 2024
Dear Bryony,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotYaz and Samara have been brilliant so…
Yaz and Samara have been brilliant so far! Always come back so quickly to annswer any questions I have and they are very friendly and approachable.
Agent replied · 27 October 2024
Hi Sam,Thank you for leaving a review! It's great to hear how positive your experience with our agents, Yaz and Samara, has been so far in your journey.Best wishes,Cubitt & West.
5/5
TrustpilotQuick and efficient
Seamless process moving into a rental property, can recommend
Agent replied · 27 October 2024
Morning Adam,Thank you for your review! We're glad to hear that your move into the rental property was seamless. It's great to know you would recommend us.Best regards, Cubitt & West
5/5
TrustpilotGreat Experience!
Becky met us for a viewing a couple of weeks ago, she was very professional. She showed us around the property which we now live in. Throughout the process she kept us updated and moved things along quickly for us. We will defiantly use Cubitt & West again!!
Agent replied · 27 October 2024
Good afternoon Maisie,Thank-you for your glowing review of the Portsmouth Lettings office of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotSuper Professional Sales Team
Super team, lots of communication and a satisfactory sale at the end of the day. They work very hard and I would thoroughly recommend them.
Agent replied · 27 October 2024
Hi Neal,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how satisfied you are with the work they've put into your sale.Best wishes,Cubitt & West.
5/5
TrustpilotFaultless service! Richard Coyle has supported me through…
Richard Coyle has supported me through both the buying and selling processes and made them stress free! Always there and willing to help with a cup of tea. Absolutely fantastic.
Agent replied · 27 October 2024
Good morning,Thank-you for your kind words about the Chichester office and in particular Richard. I will be sure to pass your comments along.Kind regards,Cubitt & West
5/5
Trustpilotwelcoming letting agent
Ciaran was very welcoming and friendly he had all the answers to my questions which was great!
4/5
TrustpilotI was pleased with the help and advice…
I was pleased with the help and advice i received from the horley branch of c and w. My purchase and sale took over 15 months due to the lockdown. The staff were always cheerful and polite and attended viewings with potential buyers on time.
Agent replied · 27 October 2024
Dear VeronicaMany thanks for taking the time to leave a review of our Horley office. I am really pleased to read how supportive they have been to you during the purchase of your property in those difficult times. They were delighted to read your review. We wish you all the best in your new home. Kind regardsBecky JenningsOperations Director, Cubitt & West
4/5
TrustpilotFantastic service by Katarina Hrvolova
Fantastic service by Katarina Hrvolova. Great communication, fine attention to detail, enthusiastic and energetic. An absolute professional. Would recommend without hesitation.
Agent replied · 27 October 2024
Hi Dugald, Thank you for leaving a review! We're delighted to hear how fantastic you've found the service from Katarina to be throughout your experience and that you wouldn't hesitate to recommend us from her great communication, attention to detail and enthusiasm. Best wishes, Cubitt & West.
5/5
TrustpilotHannah and mark supported us all the…
Hannah and mark supported us all the way through our sale - they always had time for us ,we would definitely use cubit and west again- see you again in 5 years guys !! I will miss speaking with you , until the next time stay safe !!
Agent replied · 25 December 2024
Dear HayleighThank you for taking the time to leave a review of Hannah and Mark in our Wallington office. I am extremely happy to read that you have found them so supportive in the sale of your home and we look forward to working with you again in the future. Wishing you all the best in your new home. Kind regardsBecky JenningsOperations DirectorCubitt and West
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