Trusted Agent profile · Horsham
★★★★★
1,972 reviews across 2 platforms
Sterling Buildings, 2-3 Carfax, Horsham, RH12 1DR, RH12 1DR
Part of Cubitt and West, see every office.
Cubitt & West's office in Horsham, at Sterling Buildings, is rated 4.7 out of 5 across 1,972 reviews on two platforms, including 189 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Cubitt & West Horsham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Horsham.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
TrustpilotI wanted to thank Claire Mansell for…
I wanted to thank Claire Mansell for her help and advice relating to a query on how a garage and outbuilding affect the valuation of a property
Dear NeilThank you for taking the time to leave a review of Claire from our East Grinstead office. Its great to read how she was able to advise you on your query. Kind regardsBecky Jennings, Operations Director, Cubitt & West
5/5
TrustpilotSamara and Southsea Team
Samara and the rest of the team at the Southsea branch have been amazing. They are so friendly and welcoming. Throughout the process so far, Samara has accommodated our needs and views and has gone above and beyond to support us. Communication has been great and any questions answered quickly. We're looking forward to continuing our journey with Samara and the Southsea Team!
Good morning Amy,Thank-you for your kind words about Samara & the team from our Cubitt & West Southsea office. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotCiaran Street at Cubitt & West has been…
Ciaran Street at Cubitt & West has been absolutely amazing and gone above and beyond to get my property sorted for a new tenant, I can't thank him enough. After moving from another agent who was pretty lacklustre this has been a breath of fresh air. thank you Ciaran 😊
1/5
GoogleWORST SERVICE EVER! Zero stars! A flat that C&W horsham manage is above ours and has been leaking water into ours for over 2 years now. The previous owners of our flat tried to get it sorted and were ignored. Now we are trying and C&W horsham have taken more than 7 months to sort the flat they manage. (it only needed a new silicone seal on the shower!) Our flat is permanently moist as a result and is causing us health issues. They still don't seem to care. I elevated it to the branch manager and she promised the world and did nothing! Very very frustrating.
Dear Mr Jorgenson We always aim to assist the landlord in resolving maintenance issues as quickly as possible and are conscious of the fact that leaks can easily affect other flats in a block. We are sorry to learn that this matter has not been as straightforward to resolve as expected. We understand that your concerns are being investigated and a response will be provided to you shortly. If you require any assistance in the meantime, please do not hesitate to contact us on 01702 540802 or email customer.relations@arunestates.co.uk. Thank you. Cubitt & West
5/5
TrustpilotHelpful and supportive
Whilst the purchase of the property I was buying took a long time, Cubitt and West were helpful and supportive every step of the way. Huge shout out to Julie Bramble who regularly emailed with support and updates where others involved in the purchase perhaps weren't.
5/5
TrustpilotCubitt and West Southsea - Julie Bramble
We have finally achieved completion after 6 months of having our offer accepted. We were first-time buyers and our mortgage offer was due to expire on the date of completion. Julie Bramble has kept us updated and shown the utmost professionalism while dealing with our case. We truly believe that without Julie we wouldn't have our dream house. Thank you!
Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
GoogleJust wanted to say a huge thankyou George Dean. He has gone above and beyond in helping me find my next house. He’s is truly a great asset to the team at the Horsham branch, and I would strongly recommend to work with him when trying to find your next home! Thanks
Hi Brendan, Thank you for leaving a review! It's great to hear how George has gone above and beyond in helping you find your next home and we're delighted that you would recommend his service. Best wishes, Cubitt & West.
5/5
TrustpilotJulie and the team were all brilliant
Julie and the team were all brilliant. Very quick to respond to any queries or arrange viewings. Would highly recommend!
Good afternoon Adam,Thank-you for your kind words about the Portsmouth team of Cubitt & West and in particular, Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotI had a great experience with Cubitt&…
I had a great experience with Cubitt& west from the beginning to the end. Marcus and Olivia dealt with me and were both so kind and helpful. Highly recommend for a quick and easy move.
Morning Lousha,Thank you for your great review! We're delighted to hear that Marcus and Olivia were able to assist you so kindly and helpfully throughout your move. Your recommendation means a lot to us, and we're thrilled to have made your move quick and easy. Best wishes, Cubitt & West
5/5
TrustpilotMo and Julie have been superb in…
Mo and Julie have been superb in getting my sale over the line in a long and laborious process. Only the persistence of Julie in particular resulted in a successful sale. I thoroughly recommend her and the whole staff at Cubitt & West North End. Thank you so much.
Hi Tony,Thank you for leaving a review! It's great to hear how positive your experience with our agents, Mo and Julie, has been and how they've persisted throughout what's been a laborious process to successfully complete your sale.Best wishes,Cubitt & West.
5/5
TrustpilotGreat stress free service
We are currently selling our property through the Southsea branch. We can not fault the service we have received from Maddison and Claire. They have gone out of their way to work with us - not an easy task with the complexities of having an animal family and an elderly Mother! They have listened to us throughout the process and have really made what could have been an extremely stressful time, painless and hassle free.
Good afternoon Emma,Thank-you for your kind words about the Southsea office and in particular Maddison & Claire. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotExcellent service from all the team
I would like to express my appreciation for the excellent service I have received from Maddison, Robin, Emma and Nicola. The team are supportive and efficient and kept me up to date throughout the process of selling and buying a property. My property was sold in a matter of days and, a few weeks' later, Cubitt and West found my perfect property. Thank you very much.
Good morning Gill,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddie, Robin, Emma & Nicola- I will be sure to pass them along.Kind regards,Neil PiperSenior Operations Director
4/5
TrustpilotSale of Estate Property
Thankfully the sale of the property was very straightforward, and few queries arose, but when they did Julie Bramble was quick off the mark to resolve them
Good afternoon Will,Thank-you for your kind words about tJulie, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil Piper Operations Director
5/5
TrustpilotI don’t know how we would have got…
I don’t know how we would have got through the sale of our house without Julie bramble. Julie you have been truly amazing, you have kept everything moving throughout the process and been more than helpful. Always acting on things in a timely manner and responding to emails and phone calls so quickly. Thank you so much we would not hesitate to use you again!
Good afternoon Sally,Thank-you for your kind words about our Senior Sales Progressor, Julie Bramble. I will be sure to pass your kind comments along. Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotCubbitt & West have recently let my…
Cubbitt & West have recently let my Flat and separately manage a retail property for me in Hampshire. Marcus Farrow and Amy Flinders have given me excellent market advice, secured a letting of my flat property and quickly responding to queries. They have both taken personal responsibility for ensuring the letting completed without delay and on the best possible terms. As a chartered surveyor, I find their approach very reassuring and I will certainly use them again.Ed Mileham BSc (Hons) MRICS
Good morning EdThank you for taking the time to complete this 5* Review regarding your dealings with the Portsmouth Lettings team, especially Marcus and Amy. I was pleased to read you felt they gave you 'excellent market advise' and were 'quick to respond to queries' and this has left you with a positive view.Best regardsNeil PiperOperations Director
5/5
TrustpilotWe are very pleased with the Cubitt &…
We are very pleased with the Cubitt & West services. We would like to thank Daniel and Justin for their professional and efficient service.They always kept us updated throughout the process. Many thanks
Hello, Thank you for taking the time to leave a review. Many thanks,Cubitt & West
5/5
TrustpilotHello
Hello , I bought a home with Cubitt&west Littlehampton and I have to say very helpful and professional all the way through to the sale. I brought a problem to the office 4 months after I bought the property and they helped me to resolve the issue so thank you the team of Cubitt&west Littlehampton and James Sinnott that called to resolve the issue.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
GoogleCarl and Team were an absolute pleasure to deal with during the process of my house sale! My experience was of great professionalism and putting clients first, thank you to the team in Horsham.
Hello Mike, Thanks for leaving us such a lovely review, we really appreciate it. Our goal is to help our customers through what we know can be a stressful time. We'll pass this on to Carl and the team! Thanks again, Cubitt & West Horsham Estate Agents
5/5
TrustpilotA1 service
Shaun was very professional and attentive at allTimes As well as keeping us informed at all times and would recommend C&W to help anyone that is moving
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
4/5
TrustpilotI have just completed the purchase of a…
I have just completed the purchase of a property with cubit and west and dealt with Frank and Andy.May I send huge thanks as it was not a simple sale and Frank throughout was amazingly helpful responsive and communicative.Frank is a delight to deal with and a huge asset to your firm.Kind regardsHannah
5/5
TrustpilotVeronica at Cubbit and West
Had the great pleasure in forming a working relationship with Veronica Davies, when very thing seemed to be going wrong with regard to a recent house purchase, a call to Veronica put things back on track. Thanks Veronica a pleasure dealing with you. Best regards.
5/5
TrustpilotMolly Mae was very polite and…
Molly Mae was very polite and knowledgeable and helpful with our viewing
Good morning Kay,Thank-you for your kind words about the Waterlooville office and in particular Molly-Mae - I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotI would highly recommend Cubitt & West…
I would highly recommend Cubitt & West in Southsea after they helped me to sell my property. The whole process was dealt with very quickly and efficiently by Maddison (Branch Manager) and Julie (Sales Progressor) but also with a very friendly and personal touch too.It was marketed very quickly in accordance with my request, and the asking price that I wanted was achieved.I've already recommended them to a work colleague.
Good afternoon Simon,Thank-you for your kind words about the Southsea office of Cubitt & West, in particular Maddie & Julie- I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotGreat customer Service!
Despite the clear busy period, Angel Harmer has been extremely helpful and professional in our dealings with Cubitt & west. providing great customer service!
Good morning David,Thank-you for your kinds words about the Southsea office of Cubitt & West and in particular Angel - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
