1/5
GoogleWhen looking for a rental property, the lettings sales team were amazing. Their after care, including raising jobs and repairs, was shocking. Would not recommend, it is not worth the hassle.
Trusted Agent profile · Horsham
Cubitt and West Residential Lettings Horsham reviews
★★★★★
186 reviews across 1 platform
2/3 Sterling Buildings, Carfax, Horsham, RH12 1DR
Cubitt and West Residential Lettings's office in Horsham, at 2/3 Sterling Buildings, is rated 4.2 out of 5 across 186 reviews on 1 platform, including 186 Google reviews rated 4.2.
Reviews
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
Google5/5
GoogleVery helpful and professional with the service we received in both the selling and letting departments
1/5
GoogleAbsolutely useless and unreliable. Constant calls to get things fixed and time after time - nothing gets sorted. Overpriced in fees and a waste of effort.
2/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for your rating and we are sorry if you were dissatisfied with any aspect of the service that you received from us. Should you wish to discuss your experience in more detail, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk. Thank you. Kind regards Cubitt & West
1/5
GoogleVery bad service even for me.
5/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Good Afternoon, Thanks for your review, we're delighted you're happy with our service. Many thanks, Cubitt & West Horsham Estate Agents
1/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hi Hannah, Please could you get in touch with more information regarding your experience so we can look into what has caused this. Kind regards, Cubitt & West.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for your 5* review Russell! Best wishes, Cubitt & West.
1/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hi Andrew, We're sorry to hear you'd only rate us with 1*, please could you provide us with some details of your experience so we can look into the issues causing this. Kind regards, Cubitt & West.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hello Thank you for taking the time to leave a review. Many thanks, Cubitt & West
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hello Thank you for taking the time to leave a review. Many thanks, Cubitt & West
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West
1/5
GoogleVery bad service
Agent replied · 13 June 2024
Dear Dimitar, we are sorry that you feel this way and would ask you to please contact our Customer Relations department on 01702 540802 to discuss your experience in more detail. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
