Cubitt and West Residential Lettings Horsham reviews

★★★★★ 5/5

Google

George Dean has been extremely helpful during the letting process. He is so genuine and really cares about helping you find your home. He goes above and beyond for you, and keeps you updated throughout the whole process. I completely trusted George throughout the process and he made it feel so easy and didn’t let me worry about a thing. Thank you George for all your help, the horsham branch must feel honoured to have you as part of the team!

Kitty · 17 September 2023

★★★★★ 5/5

Google

We wanted to take the time to write and thank Cubitt and West for the very professional service we have had from Annabelle Williams within the Lettings department. My daughter has decided it is time for her to have her own home after having shared as a student and with a friend in Horsham for the past year. As a young person of 23, it can be challenging and a minefield when looking for and securing a new home. This has not been the case at all and this is all down to the very professional and expert service we have had from Annabelle Williams at Cubitt & West. From the start to the finish, the process has gone very smoothly with full and respectful communication. As soon as we met Annabelle, smartly dressed and showing great courtesy, we knew this was the new home for Robyn. The flat is lovely, the service has been fantastic and we cannot fault anything that Annabelle has done. I could write lots more to be fair and can see Annabelle being a huge success in the Property Management market. Thank you very much for your support and making all this a wonderful experience for my lovely daughter Robyn. Best wishes, James H Baker

James · 16 September 2025

★★★★★ 5/5

Google

Compared to every other real estate agent this is the only one that actually got anywhere with the renting process. I have been searching for a flat to rent for over 3 months so I am more than realived and thankful that cubitt and west have found me one. I would like to give special thanks to George who was nothing but helpful and professional, it felt like I was talking to a close friend the whole time I was dealing with him, 10 out of 10 all round, I would recommend to anyone looking to rent to go through cubitt and West

Jarred · 19 July 2023

★★★★★ 5/5

Google

George Dean got in touch with me about a property and he made me feel at ease straight away at the viewing with his warm and friendly nature, I had been trying to find a new home in my village for some time so he helped me feel relaxed and reassured during the whole process of checks as I was desperate to get moved in, even when things didn’t go as planned on my end he was supportive and ultimately got me on the other side, with keys! George is a credit to Cubitt and West and he will go far, he genuinely cares for his clients and works quickly and efficiently to get them a successful outcome.

S · 14 June 2023

★★★★★ 5/5

Google

Excellent service from the team at Horsham, thanks to John , Jodie & Yasmin who was able to find a tenant very quickly. I was impressed by his enthusiasm and commitment to giving me a great service. A 6 Star service Anthony Skinner

Anthony · 16 April 2025

★★★★★ 5/5

Google

A huge thank you to Yasmin and Jodie for helping us to find our new home. Your positive approach and quick responses to any and all our questions was extremely refreshing and we are very grateful for all your help 😊 …

Glenn · 16 April 2025

★★★★★ 5/5

Google

Recently sold our property through Cubitt & West. Can not thank Rebecca enough this was made so stressful by very belligerent buyers who time wasted & tried to get more money off at every turn. Her professionalism was such that we eventually completed! Thank you so much once again you really do earn your commission.

H · 11 October 2024

★★★★★ 5/5

Google

Summer was so helpful when it came to viewings. Always contactable and a great experience with an estate agent which I don’t often say.

Jack · 16 October 2025

★★★★★ 5/5

Google

We have had a great experience selling our flat with Cubitt & West. Throughout the entire process, they were professional and kept us updated. We really appreciate the concept of "even no news is news", as we were never left in the dark while we waited for viewings to come in. Ultimately, C&W did find a buyer and we have had a smooth process up until completion with them. A big thank you especially to Rebecca and Lisa for their involvement. If we need to buy or sell again, we will certainly be considering C&W again!

Aleks · 21 July 2025

★★★★★ 5/5

Google

Cubitt & West Horsham are the best! Three and a half years after we purchased our house we needed a floor plan. The plan was delivered online within 20 minutes. Now that is after sales service from Cubitt West. Great. Many thanks to Rebecca and all her team.PositiveProfessionalism

Richard · 22 November 2024

★★★★★ 5/5

Google

Having not had to rent a property for many many years, the whole prospect was daunting and I had no idea where to start. Jodie Watson from Cubitt&West Horsham made the entire process an easy and enjoyable one. Service and communication and help were second to none and I cannot thank you enough Jodie, you are a credit to your profession.

Keelan · 14 April 2024

★★★★★ 5/5

Google

The service from Cubitt and West Horsham was outstanding . Organised, friendly service that communicated well. Special thanks to Miss Jodie Watson for helping us through out the process with regular updates and advice. Highly recommended .

Anju · 16 April 2025

★★★★★ 5/5

Google

Would just like to thank Ethan, John and Lisa for the smooth move into my new rented accommodation. They have been so helpful, 5 star's from me.

Rebecca · 11 July 2025

★★★★★ 5/5

Google

I had the pleasure of working with the Horsham lettings team over the last month and Annabelle Williams, Ethan and John in particular were incredibly helpful and responsive to any question or query I had. Thanks very much for helping with my recent move and making it a streamlined process. Would recommend this branch and these agents 100x over!

Josh · 16 December 2025

★★★★★ 5/5

Google

Excellent work by the Lettings team at Horsham. Special thanks to Jon, Jodie and Yasmin for their speedy and professional service going that extra mile to get things sorted. Well done and thank you!

James · 16 April 2025

★★★★★ 5/5

Google

Thank you to Ethan & John for all your help in facilitating our tenancy. Everything went smoothly and we were able to sort most things online.

Marivic · 11 July 2025

★★★★★ 5/5

Google

Cubitt&West has been wonderful throughout the process of finding and leasing a flat. I’d like to say a special thank you to Yasmin for helping us and making this process go very smoothly!

Judit · 16 April 2025

★★★★★ 5/5

Google

Jodie Watson has been extremely helpful all throughout the letting process. She is so soft spoken, and genuinely cares about her clients in finding their new home. It was indeed a very smooth process all because of how professional she’d handled her clients. She’s a gem! And an absolute asset to the company! Would not hesitate to recommend Jodie. Definitely a ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️10/10!

Katherine · 16 December 2023

★★★★★ 5/5

Google

Excellent experience at Cubitt & West Horsham. After weeks of searching for a place we finally found somewhere we love. Ethan from start to finish made the process stress free and kept in contact with us throughout the process giving us clarity and piece of mind. Would recommend these guys! Thanks a million

Jessica · 16 December 2025

★★★★★ 5/5

Google

We recently rented a property through Cubitt & West Horsham, Annabelle Williams helped us navigate the documentation and rental processes. She was very professional and incredibly helpful. I would have no hesitation in recommending Annabelle and the rest of the team at Cubitt and West, Horsham. Regards Ray Murphy

Ray · 16 January 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I had an excellent experience with Cubitt&West Horsham , especially thanks to Jodie. The service was highly professional, with quick and efficient responses, …

Maryna · 16 April 2025

★★★★★ 5/5

Google

Brilliant customer service from Ethan. No issues at all. Everything has been sorted out very promptly. I would definitely recommend the Cubitt and West.

Zuzana · 16 April 2025

★★★★★ 5/5

Google

Thank you so much to George at Cubitt and West ! He's been an absolute star through the whole process of renting out the property. Very friendly, made us feel very comfortable with every decision, nothing seemed like a trouble. Also thank you so much to Maria who did the viewing with us. Great experience from start to finish :)

Magda · 14 June 2023

★★★★★ 5/5

Google

After struggling to get viewings with another agent, we opted to switch to Cubitt and West. After valuing our property, James had kept in touch with a gentle, respectful and helpful level of communication and so when we decided to switch agents it was an easy decision. The slightly higher fees were certainly worth signing up to an agent that we felt we could trust and who has a good knowledge of the market and a professional, friendly manner. James and the team worked around our family and at our pace, to get us back on the market. James didn't just rely on internet marketing and an open day was arranged early on with potential buyers being actively sought out. This provided us with quality viewings and led to a quick sale of our property. We would highly recommend James and are also appreciative to Carl and the team. If James wasn't in the office, there was always someone with a friendly, eager to help manner and knowledge of our property at the end of the phone.

Anna · 14 June 2020