Courtney Green Horsham reviews

★★★★★ 5/5

Google

Both myself and my partner sold our houses through Courtney Green last year and we were happy working with the team. We had great service, especially from Steve, and we were always encouraged to go to them with any queries or concerns we had which was very reassuring. They worked closely with our solicitors and with both sets of buyers to get us the best possible outcome. We would definitely recommend them and use them again in the future.

Matt · 26 October 2019

★★★★★ 5/5

Google

Courtney Green Lettings Team has looked after my property for 10 years now - and my Mother's for the same time - and we are both extremely happy with the service we have received. We have had great tenants, and CG very competently sort out everything for us concerning our properties, we never have to worry about maintenance and repair, it's all carried out quickly and efficiently. Great team - thank you all, it's a pleasure working with you!

Lesley · 26 October 2019

★★★★★ 5/5

Google

I have used the services of Courtney Green for 24 years, both as a purchaser and as a landlord and only have praise for this highly professional company. The staff are extremely well trained and deliver an outstanding level of customer service, keeping the client's best interests at heart. When unforeseen problems arise, Courtney Green can be relied upon to offer informed advice with kindness and consideration for others.PositiveResponsiveness, Quality, Professionalism

Angela · 25 October 2021

★★★★★ 5/5

Google

The team at Courtney Green achieved where The likes of the bigger high street chains couldn't. They are a small but professional team and it doesn't matter who you spoke to, on which day, they could always provide updates. They remained positive when we were unnecessarily concerned, considerate and available, even when the chips were down and our buyer pulled out last minute. They sent more quantified viewings than any other Estate Agent and we can't rate them highly enough.

Peter · 26 October 2018

★★★★★ 5/5

Google

I have just left my apartment after having rented via Courtney Green for approximately 2.5 years. I have had bad experiences with estate agents previously and therefore was quite cautious and detailed when doing the inventory and check in process (probably too much so!), but when it came time to check out I thought the process with Courtney Green was very efficient and very fair. I received all of my deposit back minus only some professional cleaning costs which I had agreed to in my contract. Unlike some estate agents, they clearly care about both their landlords and tenants - even tenants that are leaving. I would also add that when things went wrong at the apartment, for example the boiler or fridge/freezer breaking down, they were very quick to react to this, the communication was very good, and the contractors they used to put things right were top class - so much so that I am now using the same central heating company to install a boiler at the new home I am moving in to. They even responded to and handled issues on a bank holiday. As a side note, my Mum also purchased a property in Warnham sold through Courtney Green, and they again did an excellent job with this, basically managing the seller's solicitor throughout the entire process. A very professional and committed organisation, with honesty and integrity. I would definitely use them again, either as a tenant or landlord, or if selling a property.

Rob · 26 October 2018

★★★★★ 5/5

Google

I have had a ten year association with Courtney Green, initially as a landlord with the lettings department successfully looking after my house for almost ten years and latterly as a client of the sales department who have recently sold my property for me. I have only high praise for both these teams who have helped me over this period. I have not lived in Horsham for all this time so the lettings have done everything from dealing with day to day maintenance and finding new tenants, all carried out with professionalism and kindness. These same qualities also I have experienced from the sales team too. I cannot recommend them highly enough. Thank you so much Courtney Green!

Tracy · 26 October 2018

★★★★★ 5/5

Google

I hated the prospect of renting again after so many years as a homeowner and was dreading having to deal with letting agents, but Courtney Green were nice people to do business with. I rented a flat in Horsham between February and October 2018 without any significant issues. Anything that cropped up was sorted out pretty easily and quickly. The staff are nice people and I always found them efficient. I had no hassles with the return of the deposit, although it probably helped that I'd used the cleaning firm they use themselves. Although I hope not to need to rent ever again, as I'm now paying a mortgage, I'd use Courtney Green if needed.

At · 26 October 2018

★★★★★ 5/5

Google

Couldn't ask for more support during difficult times as a family, as we found ourselves to be after a breavement "reluctant landlords" with a house to manage and little clue how to go about it...The lettings team just a phone call away with solid advice and solutions as we climbed a steep learning curve. Moving on, the dissolution of the estate as the final act aided perfectly by the sales team who managed our sale diligently, again realistic and informative support at all stages...can't recommend both teams more highly and will definitely use them again.

Mark · 10 January 2018

★★★★★ 5/5

Google

What a great team you have. I used the sales department to buy two rental properties which went through very smoothly, and I was kept informed at every step of the process. It was the obvious choice to rent them out via the lettings department, and I have to say I found everyone very professional and in particular the lettings team who where very knowledgeable in all aspects of the rental process. Thanks for all your help and hope to be dealing with you for many years to come, keep up the good work.

HeatSmart · 26 October 2017

★★★★★ 1/5

Google

Be careful with these estate agents! I would like to share the bad experience I have just had with Courtney green. After the check out inventory, the landlord asked up £900 to cover various costs. Most of the costs were around general wear and tear like marks on the walls, a few scuffs in the carpet. The check in report was very vague but when it came to the check out they were thorough. Unfortunately, we didn't take note of every single detail and they took advantage of this. It eventually went to a dispute and we managed to keep a good part of our deposit. Courtney green were never open about who they represent. Told us they represented both landlord and tenant. However in a dispute they were completely representing the landlord, even did the landlords case. They also advised us the landlord was being reasonable. If we had heard them we would have lost a huge chunk of our bond. Used our case to lodge the dispute and countered our arguments in the dispute application. If you use Croxley Green make sure you are properly advised about your rights, independently from them and take note of every mark on floors, walls, garden condition. Our house was professionally cleaned every week, no shoes policy in the house, but they still managed to take money from our bond. They seemed very experience around disputes and know what to say to make landlord more favoured. We don't want anything to do with them, ever again.

Rita · 26 October 2017

★★★★★ 5/5

Google

We've been clients for around 15 years. CG look after two rental properties for us. The staff are always very helpful and responsive. A recent tenant change was handled brilliantly, Dylan in particular going the extra mile to ensure the property was looking its best to attract a new occupier, and Rob and Freddie dealt with finding a new tenant very professionally. We'd highly recommend their services.PositiveResponsiveness, Quality, Professionalism

David · 25 October 2021

★★★★★ 5/5

Google

Courtney Green are always professional and they always achieve a sensible balance between landlord and tenant. Both the lettings team and the property management team are helpful and responsive - they don't just forget about a property once it is let. I have found them straightforward to deal with and can trust them to be honest...not always the case when I have dealt with other agents.PositiveResponsiveness, Quality, Professionalism, Value

Claudine · 25 October 2021

★★★★★ 5/5

Google

We had the upmost pleasure of liaising with Freddie throughout seeking a new rental property with Courtney Green (now agreed) :) Freddie provided invaluable help and support whilst adhering to all our queries. He was prompt, professional and courteous. Thanks again!

Aaron · 16 April 2024

★★★★★ 5/5

Trustpilot

Mr&Mrs Rose

Fantastic service from start to finish. Couldn’t recommend them high enough. Theresa Rogers was incredible, she wasn’t just doing her job but was making us feel she was fighting our corner every step of the way. We were kept informed all the way and her responses were prompt, professional and caring. An absolute star!

Viola · 5 July 2021

★★★★★ 5/5

Google

Julia at Courtney Green is a wonderful agent. She prepares well before she shows a property and if she doesn't have an answer she will find out and get back to you - this is so helpful as a buyer. She has been great to work with!

Laura-Lee · 29 November 2023

★★★★★ 5/5

Google

I used Courtney green to sell my deceased parents house in Warnham Nr Horsham SX. Their advise was apsolutly spot on and they ran with the whole project from start to finnish including the viewings. They acheived ultimately a price in excess of our expectations. suffice to say we were delighted with them and should the need arrise, we would use them again without hesitation.PositiveResponsiveness, Quality, Professionalism, Value

Chris · 25 October 2021

★★★★★ 5/5

Google

Courtney Green have managed my Horsham property for over ten years now. Although there have been a few personnel changes during that time everyone of the staff have been more than helpful. This has been especially useful in the past when I was spending long periods overseas. I am pleased to say that Freddie, Dylan and the current team show no signs of breaking with that tradition.

Chris · 25 October 2021

★★★★★ 5/5

Google

Fantastic company. As a tenant of 6+ years I can say they are head & shoulders above all other agents I have dealt with. Always quick to respond, friendly and definitely make you feel like they are on your side. Any issues I've had, they have resolved quickly and effeciently and all of their appointed contractors perform in line with this. Cannot recommend enough.PositiveResponsiveness, Professionalism

Jonny · 25 October 2021

★★★★★ 1/5

Trustpilot

Called the Horsham branch of Courtney…

Called the Horsham branch of Courtney Green a month ago about renting a property that was on Rightmove they tell me that they will get back to me , never did, 2 days ago the property is back on Rightmove with the price reduced. I wonder if the landlord knows that someone was interested in the property at the original price! We are not English so I think that it could be a case of ''tell me you are racist without telling me you are racist. So if you are immigrants don't even bother to call this agency!

Tincuta · 4 August 2023

★★★★★ 5/5

Google

Superb, friendly service throughout my search and the whole onboarding process for my new rental property. I have been throughly impressed with Courtney Green, and they've made me feel so well looked after. Highly recommend!

Sophie · 16 April 2024

★★★★★ 5/5

Google

We've just purchased a property through Courtney Green and were very impressed. Theresa's been great - easy and efficient to communicate with and very helpful in helping push things along when needed. A card and bottle from them when we picked up the keys was very appreciated too! Overall a very professional but friendly service and would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Benjamin · 25 October 2021

★★★★★ 1/5

Facebook

Awful the way they treat customers that are looking to rent wasting peoples times

Kathrine · 21 January 2026

★★★★★ 5/5

Google

I was very much looked after , following a rather difficult exit from my previous rental property . I was supported and my requirements were taken into account when showing me potential properties . Prompt communication also makes such a difference and gives you confidence in your letting agent . So far so good . !!!!

Lisa · 16 April 2022

★★★★★ 5/5

Google

I would recommend Courtney Green 100%. I had the sad duty of selling my parents house after they died a year apart. Courtney Geen dealt with the whole situation with every word mentioned, and I would also add empathy to that list. They made the whole process easy and relaxed while maintaining a very professional outlook.PositiveResponsiveness, Quality, Professionalism, Value

Andy · 25 October 2021