Courtney Green Horsham reviews

★★★★★ 1/5

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Be careful with these estate agents! I would like to share the bad experience I have just had with Courtney green. After the check out inventory, the landlord asked up £900 to cover various costs. Most of the costs were around general wear and tear like marks on the walls, a few scuffs in the carpet. The check in report was very vague but when it came to the check out they were thorough. Unfortunately, we didn't take note of every single detail and they took advantage of this. It eventually went to a dispute and we managed to keep a good part of our deposit. Courtney green were never open about who they represent. Told us they represented both landlord and tenant. However in a dispute they were completely representing the landlord, even did the landlords case. They also advised us the landlord was being reasonable. If we had heard them we would have lost a huge chunk of our bond. Used our case to lodge the dispute and countered our arguments in the dispute application. If you use Courtney Green make sure you are properly advised about your rights as tenants, independently from courtney green and take note of every mark on floors, walls, garden condition. Our house was professionally cleaned every week, no shoes policy in the house, but they still managed to take money from our bond. They seemed very experience around disputes and know what to say to make landlord more favoured. We don't want anything to do with them, ever again.

Rita · 15 August 2017

★★★★★ 5/5

Google

Great experience with Freddie when it came to the move, professional, courteous and extremely helpful. If only more agents and letting companies were as helpful and professional as Courtney Green and their agents.PositiveResponsiveness, Quality, Professionalism, Value

Jamie · 25 October 2021

★★★★★ 5/5

Google

Courtney Green were Very professional in all aspects with the selling of my late mothers house. Couldn't fault them at all and I would highly recommend them as an estate agentPositiveResponsiveness, Quality, Professionalism, Value

Sue · 9 January 2022

★★★★★ 5/5

Google

Extremely professional and helpful, nothing has been too much trouble for them, very impressed with their services so thank you very much.

John · 16 April 2023

★★★★★ 4/5

Google

The team at Courtney Green dealt with the sale of my father’s home. We found them courteous and helpful and felt we could put our trust in them.

Ruth · 16 April 2022

★★★★★ 5/5

Google

Courtney Green once again exceeded expectations, proactive, professional, patient! The 4th time we’ve engaged them! Highly recommend! :)

Lisa · 16 April 2023

★★★★★ 5/5

Google

Excellent letting agents. We have used them for 20 years and they have never let us down.

Amanda · 16 April 2023

★★★★★ 5/5

Google

Always had an excellent service from Courtney Green they’ve always been amazing when it comes to viewings, feed back and updates I wouldn’t go anywhere else to sell a property wouldn’t go anywhere else when it come to sellin

Savagebigneil · 26 October 2018

★★★★★ 5/5

Google

As KDs landlord I would like to comment on his appalling review. I have rented property through Courtney Green for well over 20 years and I have always found them to be friendly, helpful and professional. In all that time I have never had a more difficult tenant or one that left before the end of his contract.PositiveResponsiveness, Quality, Professionalism, Value

Maria · 25 October 2021

★★★★★ 5/5

Google

Freddie and the whole team have been superb. They genuinely care, and go above and beyond.

Dan · 16 April 2023

★★★★★ 5/5

Google

Always polite, professional and helpful. We previously learned the hard way the huge impact a bad estate/lettings agent can have on your life, but were delighted with the service Courtney Green offered, from start to finish - definitely recommend.

Craig · 10 January 2018

★★★★★ 5/5

Google

I have always been satisfied with the service I have received from Courtney Green and would not consider using any other estate agent in Horsham.

Vivienne · 16 April 2022

★★★★★ 5/5

Google

I have used all departments of Courtney Green for more than 25 years and have always found them to be knowledgeable, responsive and communicative.

Steve · 16 April 2022

★★★★★ 5/5

Google

I've let out a property with CG for over 30 years on a fully managed basis. Excellent communication and a professional attitude to problem solving, highly recommended

John · 25 October 2021

★★★★★ 5/5

Google

The staff is friendly and professional. The service is brilliant. I strongly advice to get in touch with them as they are very helpful.PositiveResponsiveness, Quality, Professionalism, Value

Catalin · 25 October 2021

★★★★★ 5/5

Google

Smooth sale of flat. Continued service through the pandemic, with escorted Covid-protested viewings and updates on comments from potential buyers. Courteous bespoke service at all timesPositiveResponsiveness, Quality, Professionalism, Value

Helen · 12 December 2020

★★★★★ 5/5

Google

Never had a problem. Always very helpful and have resolved any issues quickly and efficiently. The contractors they use are extremely friendly and professional.

Adam · 25 October 2021

★★★★★ 5/5

Google

Everyone very friendly, good service and very quick to respond to any requests / questions I had regarding the moving process :)PositiveResponsiveness, Professionalism

BEKIMACHINE · 25 October 2021

★★★★★ 5/5

Google

I rent a flat from overseas. The team is professional. They response quick and really helpful. I would recommend Courtney Green for anyone.PositiveProfessionalism

Connie · 25 October 2021

★★★★★ 5/5

Google

Over the years have used Steven a few times for house sales, always great service and thoroughly recommend.PositiveResponsiveness, Professionalism, Value

Philip · 9 January 2022

★★★★★ 5/5

Google

They made my flat search and move a stress-free experience. Very quick email replies and always helpful. …

Ali · 16 April 2022

★★★★★ 5/5

Google

Sold in a hurry through Courtney Green last summer and Alex couldn't have been more helpful pushing the sale along despite delays and challenges from the buyer. Recommend.

Henry · 26 October 2019

★★★★★ 5/5

Google

Really easy process from viewing through to securing a rental property through Courtney Green. Would definitely recommend!

Laura · 16 April 2022

★★★★★ 5/5

Google

Responsive and helpful team made our move as simple and straightforward as we could have hoped for.

Victoria · 16 April 2022