Trusted Agent profile · Horsham, West Sussex

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Brock Taylor Horsham reviews

★★★★★ Excellent

635 reviews across 2 platforms

2-4 East Street, Horsham, West Sussex, RH12 1HL

Brock Taylor's office in Horsham, West Sussex, at 2-4 East Street, is rated 4.8 out of 5 across 635 reviews on two platforms, including 634 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

634

Reviews on Google

This office

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5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Brock Taylor, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Horsham office, from every platform, shown as written. First names only.

5/5

Google

Brock Taylor have always been so helpful, in particular when we’ve dealt with Liam. Liam is always very approachable, knowledgeable & all our enquiries have always been dealt with very efficiently & with a professional, confident manner. Thankyou!

Kerry · 22 May 2024

Agent replied · 30 December 2023

Thank you, Kerry, for your kind words and positive feedback about our estate agents. We're glad to hear that Liam provided you with excellent service and that all your enquiries were handled efficiently and professionally. We appreciate your support and look forward to assisting you in the future.

5/5

Google

Excellent service from Brock Taylor, Horsham. We asked for a quick sale on our house and they sold it in 6 days of it hitting the market. We have a baby and they were really good at making sure the viewings were in a block so it was easier …

Natasha · 16 September 2025

Agent replied · 25 December 2024

Dear Natasha, Thank you so much for your kind words and glowing recommendation! We’re … More

5/5

Google

From the first day I viewed the flat, Suzanna kept me informed and updated on progress. Supported by Amy for the handover of keys and organising the inventory, the team were really helpful and friendly. It was my first time letting with Brock Taylor but it won’t be the last. Thanks team :-)

Orlagh · 22 May 2023

Agent replied

Orlagh - thank you for taking the time to provide the team at Brock Taylor with a 5 star review - its great to hear that our whole lettings team looked after you! Thanks again from Peter, Suzanna, Amy & the whole team at Brock Taylor.

5/5

Google

My husband and I had positive dealings with Suzanna, she was one of few agents that went the extra mile given our situation was not stock standard. Suzanna was friendly, helpful, caring and efficient. Thank you Suzanna

Aneshka · 22 May 2024

Agent replied · 30 December 2023

Dear Aneshka - thank you for taking the time to provide the Suzanna & the team at Brock Taylor with a 5 star review - we really appreciate it! Thanks from Peter, Suzanna & the whole team at Brock Taylor.....

5/5

Google

Went to see a property today. Keith was very pleasant and helpful!

Jess · 22 May 2025

Agent replied · 22 May 2026

"Thank you, Jess! We're so glad to hear that you had a positive experience viewing a property with Keith. We'll be sure to pass on your kind words to him. If there's anything else we can do to help, just let us know!"

5/5

Google

Great service from this family run estate agents. Josh was really helpful in setting everything in motion and Leanne was fantastic once the sale had been agreed. She kept me informed of progression at all times. I would highly recommend the Horsham office of Brock Taylor if you are selling a property.

Julie · 22 May 2023

Agent replied

Thank you Julie for this great review. We are so pleased Josh, Leanne, and the team were on hand to guide you through your sale. From Peter and the Brock Taylor team.

5/5

Google

Rented with Brock Taylor for 3 years. They were absolutely fantastic, communication was great, whenever we needed something done it was completed quickly and to a high standard. Massive shout out to the team - Kate, Simon, Thomas and Lucy. Highly recommend using the company and team.

Ben · 26 September 2025

Agent replied · 22 May 2026

Thank you, Ben, for your fantastic review and for being such a great tenant over the past three years. We’re so pleased to hear that you found our team, Kate, Simon, Thomas and Lucy, so helpful and responsive throughout your tenancy. We … More

5/5

Google

All the Team at Brock Taylor did a great job, Keith, Angel and Lucy all helped during the process and got the job done efficiently and as a landlord this was key in our choice of agent. Would 100% recommend them and will use their services again.

Matt · 22 September 2025

Agent replied · 22 May 2026

Thank you so much, Matt, for your kind words and 5-star review. We’re delighted to hear that Keith, Angel and Lucy were able to support you efficiently throughout the process. As a landlord, we know how important it is to have everything … More

5/5

Google

Brock Taylor has managed our property for over 5 years. They have been thorough and responsive throughout. We are confident that we and our tenants are in good hands.

Michael · 20 February 2026

Agent replied · 8 May 2026

Hi Michael, Thank you for your kind review and for your continued support over the past five years, it’s very much appreciated. We’re delighted to hear that you’ve found our service thorough and responsive, and that both you and your tenants feel in safe hands. That’s exactly what we aim to deliver for every landlord we work with. Thanks again for your trust in us, and as always, please don’t hesitate to get in touch if we can assist you further. Best wishes, The Brock Taylor Team

5/5

Google

Worked with Amy to let a property, she and the team were incredibly responsive and professional from the very beginning- give great feedback and suggestions throughout. …

Jeremy · 16 September 2024

Agent replied · 23 October 2024

Thank you for sharing your feedback with us, Jeremy. We are glad to hear that you had a positive experience with our team and that we were able to meet your needs. We appreciate your recognition of our professionalism and responsiveness, and we will continue to strive to provide the best possible customer service.

5/5

Google

Bought my house via Brock Taylor many moons ago and they did a great job. Decided to call them to get some feedback on redesigning my kitchen workspace and garage and understand the valuations before and after the work is done. It was great …

Sandra · 16 September 2025

Agent replied · 22 May 2026

"Thank you so much, Sandra! It’s wonderful to hear that your positive experience with us continues, even many years after buying your home. We're especially pleased that Lucy's advice on your kitchen and garage redesign was helpful in … More

5/5

Google

I have always been really happy with Brock Taylor’s Lettings team, but today they excelled themselves. After the sale of my flat fell through last week, Thomas found a short term let that was happy to allow sales viewings on the same day as …

Claire · 16 September 2025

Agent replied · 22 May 2026

Dear Claire, Thank you so much for your kind words and for taking the time to share your experience. We're truly sorry to hear that the sale of your flat fell through, but … More

5/5

Google

My experience with Brock Taylor was great from the start, I met with Lucy who showed me around several properties. She was very welcoming, friendly and easy to speak too. She was able to answer all my questions and was very attentive to my …

Joe · 16 September 2025

Agent replied · 22 May 2026

Thank you, Joe, for your detailed and thoughtful 5-star review. We’re delighted to hear that Lucy and Kate made such a positive difference in your search, from the early viewings right through to securing your new flat. It’s fantastic to … More

5/5

Google

I was accompanied by Emily Lee, Sales Consultant for my first viewings on properties. My experience was very positive. Emily was quick in responding to arranging viewings and following protocols and guidelines on social distancing. I was impressed with the initial information she had on the property and vendors background and came back quickly with answers to my questions helping me with making promptly. Many thanks Barbara G

Barbara · 10 July 2020

Agent replied

Dear Baraba, thank you for taking the time to provide Emily & the team at Brock Taylor with such a positive 5 star review of the service received. It's great to hear in these difficult times that the correct procedures were followed. thanks again from Peter, Emily & the whole team at Brock Taylor.

5/5

Google

Recently had to arrange the sale of a relatives home. We dealt with Liam who was very professional and efficient and made the whole experience far less stressful than we anticipated. We had lots of interest and a number of viewings in the …

Matt · 16 September 2023

Agent replied

Thank you for your kind words, Matt. We're thrilled to hear that Liam provided you with a professional and efficient experience during the sale of your relative's home. It's great to know that we were able to make the process less stressful for you. We appreciate your recommendation and look forward to assisting you in the future.

5/5

Google

Rented for the first time. Lettings team fantastic; always happy to help, answer any questions and promptly deal with any issues. Thoroughly enjoyed the past year and would highly recommend Brock Taylor to anyone looking to rent. Thank you for everything.

Donna · 22 October 2025

Agent replied · 22 May 2026

Thank you so much, Donna, for taking the time to share such a lovely review, and for helping us reach a real milestone, as yours is our 500th review! We’re delighted to hear that your first renting experience with Brock Taylor has been so … More

5/5

Google

I have used Brock Taylor both to buy and now rent out my property. They are a delight to work with and everything is dealt with in a professional, timely and friendly manner. Special thanks to Suzanna and Hannah for all their help!! I would recommend them 100%

Phil · 22 May 2023

Agent replied

Phil - Thank you for the great recommendation. We are so pleased that once again the team was able to meet your needs. We have a fantastic lettings team and I will pass your kind comments on to Suzanna and Hannah. From Peter & all the team at Brock Taylor.

5/5

Google

Suzanna has been an absolute star finding my new home. She's always been prompt giving me any updates or info I needed and has delivered great customer service from the viewing to handing over the keys (and everything in between!). We will be very happy hear. Thank you.

Lucy · 22 May 2023

Agent replied · 22 May 2026

Thank you so much, Lucy! We’re thrilled to hear that Suzanna was able to help you find your new home and that her support throughout the process made such a positive difference. We hope you’ll be very happy there and really appreciate your kind words!

5/5

Google

Good communication and a pleasure to work with. Thanks

O · 9 July 2026

Agent replied · 15 July 2026

Thank you for your kind review. It was a pleasure working with you, and we're delighted to hear you found the communication throughout your move to be clear and helpful. We really appreciate you choosing Brock Taylor and taking the time to share your experience. On behalf of the whole team, we wish you all the very best for the future. Kind regards, Peter & the Brock Taylor team

5/5

Google

Peter is incredibly knowledgeable, friendly and helpful. He assisted us with a valuation and his expertise and professionalism was second to none. I wouldn't hesitate to use Brock Taylor in the future.

Tamsin · 22 May 2024

Agent replied · 30 December 2023

Thank you for your kind words, Tamsin. We appreciate your feedback and are glad to hear that Peter provided you with excellent service. We look forward to assisting you in the future.

5/5

Google

Having used their Lettings Service for over fifteen years, I have enjoyed an excellent business relationship with both them and my tenants. A pleasure to work with

David · 20 February 2026

Agent replied · 20 March 2026

Hi David, Thank you so much for your kind words, and for trusting us with your lettings for over fifteen years. That long-standing relationship really does mean a great deal to us. We’re delighted to have supported you and your tenants over the years, and it’s been an absolute pleasure working with you too. Long-term partnerships like this are exactly what we value most. As always, we’re here whenever you need us. Best wishes, Peter & The Brock Taylor Team

5/5

Google

We are incredibly grateful to the agency staff for their understanding and support during a difficult time, and for their genuine willingness to help ensure the client could secure their dream home. I will be recommending your agency to everyone, you truly have a team of professionals!

Ирина · 7 August 2025

Agent replied · 22 May 2026

Thank you so much for your thoughtful feedback. We’re truly pleased to hear that our team’s understanding and support helped during a difficult time, and that we could play a part in securing your dream home. Recommendations mean so much to … More

5/5

Google

I Highly recommend Brock Taylor, Every part of the process has been so smooth and handled exceptionally well. Can’t fault them, they truly have been amazing!

Tracey · 27 February 2026

Agent replied · 20 March 2026

Hi Tracey, Thank you so much for your lovely review, it really does mean a lot to us. We’re so pleased to hear that the whole process felt smooth and well handled from start to finish. That’s exactly what we aim for every time. It was an absolute pleasure working with you and we’re delighted we could help make everything as straightforward as possible. If you ever need anything in the future, you know where we are! Best wishes, The Brock Taylor Team

5/5

Google

We've used Brock Taylor to sell our property and we couldn't be happier. Peter & Luisa were fantastic during the sale of the property and Leanne has been very helpful too. We were very impressed with Peter's photos and virtual tour on …

Sadie · 16 September 2023

Agent replied · 29 July 2023

Hi Sadie - thank you very much for providing the team at Brock Taylor with a fabulous 5 star review (for the Haywards Heath office). We are absolutely delighted that the sale exchanged so quickly too! A massive thank you from Peter, Luisa & the whole team at Brock Taylor.

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Questions about Brock Taylor Horsham

Has Brock Taylor won any awards?

Yes. In The Trusted Agent 2026 awards: Brock Taylor, Horsham won Platinum.

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